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Lexmark XM1135, User Manual

The Lexmark XM1135 is a powerful multifunction printer designed for efficient performance in small to medium-sized offices. To help you get the most out of this device, we provide a Service Manual available for free download at manualshive.com, offering comprehensive instructions and insights for seamless operation and maintenance.

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Ordering supplies

To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to 

www.lexmark.com

 or contact the place where you

purchased the printer.

The Lexmark Return Program lets you purchase Lexmark supplies at a discounted price in exchange for your agreement
to use the supplies only once and return them only to Lexmark for remanufacturing or recycling.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies
or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party
supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts is not covered
by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver
unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or its associated components.

Ordering a toner cartridge

Notes:

•

The estimated cartridge yield is based on approximately 5% coverage per page.

•

Extremely low print coverage for extended periods of time may negatively affect actual yield.

Part name

Part number

Toner Cartridge

24B6213

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of
toner from toner cartridge.

For more information on replacing the imaging unit, see the instruction sheet that came with the supply.

Part name

Part number

Imaging unit

24B6040

Ordering a maintenance kit

Notes:

•

Using certain types of paper may require more frequent replacement of the maintenance kit.

•

The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the maintenance
kit and can be individually ordered and replaced if necessary.

•

Contact your service representative to replace the maintenance kit.

Maintaining the printer

154

Summary of Contents for XM1135

Page 1: ...XM1135 User s Guide March 2014 www lexmark com Machine type s 7015 Model s 279 ...

Page 2: ...tup 15 Installing internal options 15 Installing hardware options 18 Attaching cables 22 Setting up the printer software 23 Networking 24 Verifying printer setup 27 Loading paper and specialty media 29 Setting the paper size and type 29 Configuring Universal paper settings 29 Loading trays 29 Loading the multipurpose feeder 34 Linking and unlinking trays 38 Paper and specialty media guide 41 Paper...

Page 3: ... mail 66 Creating an e mail shortcut 67 E mailing a document 67 Canceling an e mail 67 Faxing 68 Setting up the printer to fax 68 Sending a fax 82 Creating a fax destination shortcut using the Embedded Web Server 84 Customizing fax settings 84 Canceling an outgoing fax 86 Holding and forwarding faxes 86 Understanding the fax options 87 Scanning 89 Scanning to an FTP address 89 Scanning to a comput...

Page 4: ...dering supplies 154 Storing supplies 155 Replacing supplies 156 Moving the printer 160 Managing the printer 161 Finding advanced networking and administrator information 161 Accessing the remote control panel 161 Setting up e mail alerts 161 Viewing reports 162 Configuring supply notifications from the Embedded Web Server 162 Restoring factory default settings 163 Clearing jams 164 Avoiding jams 1...

Page 5: ... 176 Understanding the printer messages 176 Solving printer problems 190 Solving print problems 195 Solving copy problems 219 Solving fax problems 222 Solving scanner problems 228 Embedded Web Server does not open 232 Contacting customer support 233 Notices 235 Product information 235 Edition notice 235 Power consumption 240 Index 253 Contents 5 ...

Page 6: ...int media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it CAUTION POTENTIAL...

Page 7: ... guidelines to avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer before moving it If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it ...

Page 8: ...ining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available on the Documentation CD For more information visit http support lexmark com Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software CD and then navigate to Documentation User s Guide and other pu...

Page 9: ...ies and regions See the printed warranty that came with your printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them als...

Page 10: ...nput options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed You can configure your printer by adding one optional 250 or 550 sheet tray ...

Page 11: ...er stop 10 Standard bin Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple fax destinations at the same time Scan documents and send them to your computer an e mail address or an FTP destination Scan documents and send them to another printer PDF through an FTP Learnin...

Page 12: ...e ADF tray Scan sizes from 105 x 148 mm 4 1 x 5 8 inches wide to 216 x 368 mm 8 5 x 14 5 inches long Scan media weights from 52 to 120 g m2 14 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner glass When using the scanner glass Place the document facedown on t...

Page 13: ...t a job depending on which mode is selected 10 Fax button Send faxes 11 Back button Return to the previous screen 12 Home button Go to the home screen 13 Indicator light Check the status of the printer Understanding the colors of the Sleep button and indicator lights ThecolorsoftheSleepbuttonandindicatorlightsontheprintercontrolpanelsignifyacertainprinterstatusorcondition Indicator light Printer s...

Page 14: ...Sleep button light Printer status Blinking amber for 0 1 second then goes completely off for 1 9 seconds in a slow pulsing pattern The printer is in Hibernate mode Learning about the printer 14 ...

Page 15: ...ents are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Available internal options Memory cards Flash memory Fonts Accessing the controller board CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer the...

Page 16: ...ption card connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors 4 Close the shield and then the access door 1 2 Additional printer setup 16 ...

Page 17: ... into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controler board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 15 2 Unpack the optional card Warning Potential Damage Avoid touching the ...

Page 18: ...ield and then the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 23 Installing hardware options Order of installation CAUTION POTENTIAL INJURY The printer weight ...

Page 19: ...eet tray or spacer see the setup sheet that came with the option Installing optional trays CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off...

Page 20: ...ing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 7 Align the printer with the tray and then slowly lower the printer into place Note Optional trays lock together when stacked Additional printer setup 20 ...

Page 21: ...o manually add the options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 23 To uninstall the optional trays slide the latch on the right side of the printer toward the front of the printer until it clicks into place and then remove stacked trays one at a time from the top to the bottom Additional printer se...

Page 22: ...tential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing or scanning Loss of data or a malfunction can occur Use the To 1 Printer power cord socket Connect the printer to a properly grounded electrical outlet 2 Power switch Turn the printer on or off 3 Ethernet port Connect the printer to an Ethernet network 4 EXT port Connect additiona...

Page 23: ...the Network Ports menu Adding available options in the print driver For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Run type control printers OK In Windows 7 or earlier a Click or click Start and then click Run b Type control printers c Press Enter or click OK 2 Select the printer you want to update and then do either of the following F...

Page 24: ...se to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable Preparing to set up the printer on a wireless network Notes Make sure...

Page 25: ...ireless utility of the computer network adapter and then look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person To find the WPA WPA2 preshared key or passphrase for the wireless network see the documentation that came with the access point see the Embedded We...

Page 26: ...twork adapter Using the Push Button Configuration PBC method 1 From the printer control panel navigate to Settings Network Ports Network x Network x Setup Wireless Wireless Connection Setup Wi Fi Protected Setup Start Push Button Method 2 Follow the instructions on the printer display Using the Personal Identification Number PIN method 1 From the printer control panel navigate to Settings Network ...

Page 27: ...e sure to enter the correct SSID security method preshared key or passphrase network mode and channel 4 Click Submit 5 Turn off the printer and then disconnect the Ethernet cable Then wait for at least five seconds and then turn the printer back on 6 To verify if your printer is connected to the network print a network setup page Then in the Network Card x section see if the status is Connected Ve...

Page 28: ...uration 1 From the printer control panel navigate to Settings Reports Network Setup Page 2 Check the first section of the network setup page and then confirm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Consult your system support person for a solution and then print another network setup page Additional ...

Page 29: ...r sizes that are not preset in the printer menus Notes The smallest supported Universal paper size is 76 2 x 76 2 mm 3 x 3 inches and is supported only from the multipurpose feeder The largest supported Universal paper size is 215 9 x 359 92 mm 8 5 x 14 17 inches and is supported from all paper sources 1 From the printer control panel navigate to Settings Paper Menu Universal Setup Units of Measur...

Page 30: ...2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading A4 LTR EXEC B5 A5 2 1 Loading paper and specialty media 30 ...

Page 31: ... the length guide extends beyond the base leaving the paper exposed to dust To protect the paper from dust you can purchase a dust cover separately For more information contact customer support If you are loading A6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned...

Page 32: ...t fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack Notes Load with the printable side facedown when using recycled or preprinted paper Load prepunched paper with the holes on the top edge toward the front of the tray Loading paper and specialty media 32 ...

Page 33: ...nt of the tray Make sure the paper is below the maximum paper fill indicator located on the side of the width guide 6 Insert the tray 7 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading paper and specialty media 33 ...

Page 34: ...ifferent paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder a Pull the multipurpose feeder extender Loading paper and specialty media 34 ...

Page 35: ...edia for loading Flexsheetsofpaperbackandforthtoloosenthem andthenfanthem Donotfoldorcreasethepaper Straighten the edges on a level surface Hold transparencies by the edges Flex the stack of transparencies back and forth to loosen them and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Loading paper ...

Page 36: ...pose feeder Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides Overfilling may cause paper jams Load paper transparencies and card stock with the recommended printable side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging that the transparencies came in Loading paper and spe...

Page 37: ...against the edge of the paper so that the last few sheets of paper remain in place Load letterhead faceup with the top edge entering the printer first For two sided duplex printing load letterhead facedown with the bottom edge entering the printer first Loading paper and specialty media 37 ...

Page 38: ... panel in the TCP IP section under the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 Change the paper size and type settings for the trays you are linking To link trays make sure the paper size and type for the tra...

Page 39: ... printer control panel navigate to Settings Paper Menu Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press 4 Press Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the prin...

Page 40: ...ter control panel navigate to Settings Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Press Loading paper and specialty media 40 ...

Page 41: ...est performance use 75 g m2 20 lb bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 inches we recommended to use 90 g m2 24 lb or heavier paper Note Two sided printing is supported only for 60 90 g m2 16 24 lb bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after thepaperpassesthrough theprinter w...

Page 42: ...the paper package Do not use paper that has been cut or trimmed by hand Do not mix paper sizes types or weights in the same tray mixing results in jams Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain long for 60 to 90 g m2 16 to 24 ...

Page 43: ... on the environment the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor up to 80 of carbon emissions caused throughout the entire life of a device from design to end of life This is due to the energy intensive manufacturing processes required to make paper Thus Lexmark seeks to educate customers and partners on minimizing the i...

Page 44: ...eights Supported paper sizes Paper size and dimension Standard 250 sheet tray Optional 250 or 550 sheet tray Multipurpose feeder ADF Scanner glass Duplex printing Business card X X X X X 3 x 5 in X X 1 X X 4 x 6 in X X 1 X X A4 210 x 297 mm 8 27 x 11 7 in A5 148 x 210 mm 5 83 x 8 27 in X A6 105 x 148 mm 4 13 x 5 83 in X X JIS B5 182 x 257 mm 7 17 x 10 1 in X Letter 215 9 x 279 4 mm 8 5 x 11 in 1 P...

Page 45: ...x 226 1 mm 3 875 x 8 9 in X X X X 10 Envelope 104 8 x 241 3 mm 4 12 x 9 5 in X X X X DL Envelope 110 x 220 mm 4 33 x 8 66 in X X X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X X X 1 Paper is supported only if the paper size setting is set to Universal 2 Paper is supported in two sided duplex printing only if the width is at least 210 mm 8 27 in and the length is at least 279 4 mm 11 in The smalle...

Page 46: ...6 9 mm 11 7 in 4 Paper is supported only if the length is at least 296 9 mm 11 7 in Supported paper types and weights The standard tray supports 60 90 g m2 16 24 lb paper weights The optional tray supports 60 120 g m2 16 32 lb paper weights The multipurpose feeder supports 60 163 g m2 16 43 lb paper weights Paper type 250 or 550 sheet tray Multipurpose feeder Duplex mode ADF Scanner glass Plain pa...

Page 47: ...cies from the standard tray or the multipurpose feeder Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures up to 185 C 365 F without melting discoloring offsetting or releasing hazardous emissions Note If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu then transparencies can be pri...

Page 48: ... emissions Labeladhesives facesheet printablestock andtopcoatscanwithstandupto172 kPa 25 psi pressurewithout delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive an...

Page 49: ...nents into the printer Use grain short card stock when possible Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing in a temperature range of 18 24 C 65 75 F with relative humidity between 40 and 60 percent Stor...

Page 50: ...choose File Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings if necessary Note To print on a specific paper type adjust the paper type setting to match the paper loaded or select the appropriate tray or feeder 3 Click Print Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the I...

Page 51: ...omputer until you enter the PIN from the printer control panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Repeat Job Expiration Lets you print and store print jobs in the printer memory for reprinting Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining copies It allows you to examine if the first copy is satisfa...

Page 52: ...th a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer control panel release the print job Fo...

Page 53: ...nting information pages Printing a font sample list 1 From the printer control panel navigate to Settings Reports Print Fonts 2 Press the up or down arrow button to select the font setting 3 Press Note The PPDS fonts appear only when the PPDS data stream is activated Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel press 2 When a list of p...

Page 54: ...For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer 2 From the print queue select the print job you want to cancel and then delete it Printing 54 ...

Page 55: ...arencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printe...

Page 56: ...er left corner 2 From the printer control panel navigate to Copy Content Type Photo 3 From the Content Source menu choose a setting that best describes the original photo your are copying and then press Note If you want to copy another photo then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press 4 Press the left or right arrow button ...

Page 57: ...n letterhead 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF ...

Page 58: ...m select the size of the original document 4 Navigate to Copy to select a new size for the copy select the number of copies or enter a number on the keypad Note If you want to copy another document then place it on the scanner glass press the left or right arrow button to scroll to Scan the Next Page and then press 5 Press the left or right arrow button to scroll to Finish the Job and then press M...

Page 59: ...s Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Copy Scale adjust the scale setting...

Page 60: ...aper guides 3 From the printer control panel navigate to Copy Content Type select the content type of the original document 4 Press the left or right arrow button to scroll to one of the following Text The content of the original document is mostly text or line art Text Photo The original document is a mixture of text and graphics or photos Photo The original document is mostly a photo or an image...

Page 61: ...s The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Copy Collate select the collate setting you want select the number of copies or enter a number on the keypad Note If you want to copy another document then place it on the scanner glass press the left or rig...

Page 62: ...anner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Copy Paper Saver select t...

Page 63: ...rrow button to scroll to Scan the Next Page and then press 6 Press the left or right arrow button to scroll to Finish the Job and then press Canceling a copy job Canceling a copy job from the printer control panel 1 From the printer control panel press 2 When a list of copy jobs appears select the job to cancel and then press 3 Press to go back to the home screen Understanding the copy options Cop...

Page 64: ... not in one of the trays then Paper size not found appears and prompts to load a paper in a tray manual feeder or multipurpose feeder Scale This option lets you scale the document from 25 to 400 of the original document size You can also set automatic scaling When copying to a different paper size such as from legal size to letter size paper set the Copy from and Copy to paper sizes automatically ...

Page 65: ...original document was printed using an alternate or unknown printer Advanced Duplex This option lets you specify the document orientation whether documents are one sided or two sided and how documents are bound Overlay This option lets you create a watermark or message that overlays the content of your copy You can choose from Confidential Copy Draft Urgent and Custom You can type a custom message...

Page 66: ... The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings 3 Enter the appropriate information and then click Submit Configuring e mail settings 1 Open a Web browser and then type the printer IP address in the address fiel...

Page 67: ...es then separate each address with a comma 4 Adjust the scan settings if necessary 5 Enter a shortcut number and then click Add If you enter a number that is already in use then you are prompted to select another number E mailing a document Sending an e mail using a shortcut number 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not l...

Page 68: ... storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Notes The following connection methods are applicable only in select countries or regions During the initial printer setup clear the fax function check box and any other function you plan to set up later and then select Continue The indicator ligh...

Page 69: ...creens appear If the printer has fax capabilities then the Fax Name or Station Name and Fax Number or Station Number screens appear 1 When Fax Name or Station Name appears type the name to be printed on all outgoing faxes and then press 2 When Fax Number or Station Number appears enter the printer fax number and then press Using the Embedded Web Server for fax setup 1 Open a Web browser and then t...

Page 70: ... with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Faxing 70 ...

Page 71: ...e telephone wall jack PHONE LINE To connect 1 Connect one end of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack 3 Connect the answering machine to the port of the printer Faxing 71 ...

Page 72: ... calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided...

Page 73: ...then make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone t...

Page 74: ...analog devices fax machine telephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer Note Contact your DSL provider to obtain a DSL filter To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect one end of the telephone...

Page 75: ...ure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay additional cost then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the port labeled Phone ...

Page 76: ...e port of the printer Notes To make sure that the telephone port on the cable modem is active plug an analog telephone into the telephone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two telephone ports for your devices but do not want to pay additional cost then do not plug the printer into the second telephone port You can use a phone splitter ...

Page 77: ...ve analog telephone wall jack 3 Connect your analog telephone to the port of the printer Scenario 5 Countries or regions with different telephone wall jacks and plugs Some countries or regions may have different types of telephone wall jack connectors than those that came with the printer The standard wall jack adopted by most countries or regions is RJ 11 Your printer comes with the RJ 11 jack an...

Page 78: ...region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the port of the printer If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme then do not remove the adapter plug from the port of the printer Part name Part number Lexmark adapter plug 40X8519 Faxing 78 ...

Page 79: ...the wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the telephone adapter Notes The port of the printer may have an adapter plug for use with the adapter Do not remove the plug from the port of the printer In some countries or regions the printer may not come with a teleph...

Page 80: ...all jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones N F N Connect the printer to any of the N ports PHONE LINE N F N Faxing 80 ...

Page 81: ...ipment 1 Connect one end of the telephone cable that came with the printer to the printer LINE port 2 Connect the other end of the telephone cable to an active analog telephone wall jack 3 Change the Distinctive Rings setting to match the setting you want the printer to answer From the printer control panel navigate to Settings Fax Settings Distinctive Rings select the ring tone you want Setting t...

Page 82: ...time 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Security Set Date and Time 3 Select the Aut...

Page 83: ... For information on installing these drivers go to http support lexmark com The fax option must be configured and enabled in the PostScript driver under the Configuration tab before it can be used Sending a fax using a shortcut number Faxshortcuts arejust likethespeeddial numbers onatelephone orfax machine Ashortcut number 1 999 can contain a single recipient or multiple recipients 1 Load an origi...

Page 84: ...the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Manage Shortcuts Fax Shortcut Setup Note A password may be required If you...

Page 85: ...Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the printer control panel navigate to Fax enter the fax number Darkness adjust the darkness of the fax Viewing a fax log 1 Open a Web browser and then type the printer IP address in the address field Notes Vi...

Page 86: ...s 2 Press the left or right arrow button to scroll to the job you want to cancel 3 Press Delete Selected Jobs Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released Held faxes can be released manually or at a scheduled day or time 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer ...

Page 87: ...orward to menu select Fax E mail FTP LDSS or eSF 5 In the Forward to Shortcut field enter the shortcut number where you want the fax forwarded Note The shortcut number must be valid for the setting selected in the Forward to menu 6 Click Submit Understanding the fax options Original Size This option lets you choose the size of the documents you are going to fax 1 From the Fax area of the printer c...

Page 88: ...ed using a color laser printer Black White Laser The original document was printed using a mono laser printer Inkjet The original document was printed using an inkjet printer Photo Film The original document is a photo from a film Magazine The original document is from a magazine Newspaper The original document is from a newspaper Press The original document was printed using a printing press Othe...

Page 89: ...le as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also be another PostScript printer Creating shortcuts Creating an FTP shortcut using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as f...

Page 90: ... into the ADF tray then adjust the paper guides 3 From the printer control panel press and then enter the FTP shortcut number 4 Press Scanning to a computer Automatic document feeder ADF Scanner glass Use the ADF for multiple page documents Note The ADF scans only one side of the sheet Use the scanner glass for single page documents book pages small items such as postcards or photos transparencies...

Page 91: ... you are ready to scan your documents a Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light turns on when the paper is loaded properly b If you are loading...

Page 92: ... Report Active NIC Standard Network2 SMTP Setup Confidential Print Security Audit Log Set Date and Time General Settings Copy Settings Fax Settings E mail Settings FTP Settings Print Settings Help Manage Shortcuts Print All Guides Copy Guide E mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Fax Shortcuts E mail Shortcuts FTP Shortcuts Copy Shortcuts Profile Shor...

Page 93: ...tting A4 is the international factory default setting If the same size and type of paper are loaded in two trays and the tray settings for paper size and type match then the trays are automatically linked The multipurpose feeder may also be linked When one tray is empty the job prints using paper from the linked tray A6 is supported only in Tray 1 and in the multipurpose feeder Tray x Type Plain P...

Page 94: ... to appear as a menu item The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of the paper loaded in the multipurpose feeder Notes Plain Paper is the fact...

Page 95: ...lain Paper is the factory default setting From the Paper menu set Configure MP to Manual in order for Manual Paper Type to appear as a menu item Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the size of the envelope being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international facto...

Page 96: ...utions are allowed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use To Plain Texture Smooth Normal Rough Specify the relative texture of the plain paper loaded Note Normal is the factory default setting Card Stock Texture Smooth Normal Rough Specify the relative texture of the card sto...

Page 97: ...d Texture Smooth Normal Rough Specify the relative texture of the preprinted paper loaded Note Normal is the factory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the paper loaded Note Normal is the factory default setting Heavy...

Page 98: ...Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded Note Normal is the factory default setting Rough Envelope Weight Light Normal Heavy Specify the...

Page 99: ...t two sided printing for all print jobs that specify Recycled as the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all p...

Page 100: ...bs Off is the factory default setting for all the menus Custom Types menu Use To Custom Type x Paper Card Stock Transparency Rough Cotton Labels Envelope Associatea paper or specialtymediatypewitha factory defaultCustom Type x name or a user defined custom name created in the Embedded Web Server or MarkVisionTM Professional The user defined name appears instead of Custom Type x Notes Paper is the ...

Page 101: ...rsal Setup menu Use To Units of Measure Inches Millimeters Identify the units of measure Notes Inches is the US factory default setting Millimeters is the international factory default setting Portrait Width 3 8 5 inches 76 216 mm Set the portrait width Notes If the width exceeds the maximum then the printer uses the maximum width allowed 8 5 inches is the US factory default setting You can increa...

Page 102: ... report containing information about configured shortcuts Fax Job Log Print a report containing information about the last 200 completed faxes Note This menu item is available only when Enable Job Log is set to On in the Fax Settings menu Fax Call Log Printa report containing information about the last 100attempted received and blocked calls Note This menu item is available only when Enable Job Lo...

Page 103: ...a and it uses the default printer language specified in the Setup menu PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job requires it regardless of the default printer language Notes On is the factory default setting If PS SmartSwitch is disabled then the printer does not examine incoming data and uses the default printer language specified in the Setup ...

Page 104: ...Notes Auto is the factory default setting Off filters print jobs using the standard protocol On processes raw binary PostScript print jobs Standard Network Setup or Network x Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Display and set the printer network settings Note The Wireless menu appears only when the printer is connected to a wireless network Reports menu To access the menu na...

Page 105: ...twork Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu is available only in network printers or printers attached to print servers Use To Set Hostname Set the current TCP IP host name Note This can be changed only from the Embedded Web Server IP Address View or change the current TCP IP address Note Manually setting the IP address s...

Page 106: ...w or change the current DDNS setting Note Yes is the factory default setting Enable mDNS Yes No View or change the current mDNS setting Note Yes is the factory default setting DNS Server Address View or change the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS Yes No View or ch...

Page 107: ...tton Method connects the printer to a wireless network when buttons on both the printer and the access point wireless router are pressed within a given period of time Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point Enable Disable WPS Auto detection Enable Disable Automatically detect the connection meth...

Page 108: ...dress Note The address can be changed only from the Embedded Web Server Set Zone list ofzonesavailableon thenetwork Provide a list of AppleTalk zones available on the network Note The factory default setting is the default zone for the network If no default zone exists then the zone marked with an asterisk is the default setting SMTP Setup menu Use To Primary SMTP Gateway Specify SMTP server gatew...

Page 109: ...SMTP Credentials Specify what credentials will be used when communicating to the SMTP server Notes None is the factory default setting for Device Initiated E mail Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected Device Userid Device Password Security menu Security Audit Log menu Use To Export Log Let an authorized user export the ...

Page 110: ... setting Set Date and Time menu Use To Current Date and Time View the current date and time settings for the printer Manually Set Date and Time input date time Enter the date and time Notes Manually setting the date and time sets Enable NTP to No The wizard lets you set the date and time in YYYY MM DD HH MM format Time Zone list of time zones Select the time zone Note GMT is the factory default se...

Page 111: ...nu settings and device statistics reports Note Show estimates is the factory default setting Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting This resets the printer to its factory default settings Energy minimizes the power used by the printer Performance may be affected but print quality is not Energy Paper minimi...

Page 112: ...ch Held Jobs Held Jobs Bookmarks Jobs by User Change the icons that appear on the home screen For each icon select from the following options Display Do not display One Page Copy Off On Set copies from the scanner glass to only one page at a time Note Off is the factory default setting Allow Background Removal On Off Specify whether image background removal is allowed Note On is the factory defaul...

Page 113: ...times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print Timeouts Print with Display Off Allow printing with display off Display on when printing Print a job while the display is off Note Display on when printing is the factory default setting Timeouts Hibernate Timeout Disabled 20 minutes 1 3 hours 6 hours 1 3 days 1 2 weeks 1 mo...

Page 114: ...oot always is the factory default setting Error Recovery Max Auto Reboots 1 20 Determine the number of automatic reboots the printer can perform Notes 2 is the factory default setting If the printer reaches the maximum number of reboots within a certain amount of time the printer does not continue to reboot and the error message appears on the display Print Recovery Auto Continue Disabled 5 255 Le...

Page 115: ...ate Determinehowtheprinter whileinidlestate reactstoa longpress of the Sleep button Note Do Nothing is the factory default setting Factory Defaults Do Not Restore Restore Now Restore the printer factory default settings Notes Do Not Restore is the factory default setting Restore Now sets all printer settings to the factory default settings except for the Network Ports menu settings All downloads s...

Page 116: ...to 2 sided The original document has print on one side while the copy will have print on both sides 2 sided to 1 sided The original document has print on both sides while the copy will have print on just one side 2 sided to 2 sided The original document has print on both sides and the copy will also have print on both sides Paper Saver Off 2 up Portrait 2 up Landscape 4 up Portrait 4 up Landscape ...

Page 117: ...fault setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Separator Sheet Source Tray x MP Feeder Specify the paper source for the separator sheet Note Tray 1 is the factory...

Page 118: ...Red Green Blue Default Red Threshold 0 255 Default Green Threshold 0 255 Default Blue Threshold 0 255 Specify which color to drop and to adjust the dropout setting for each color threshold Notes None is the factory default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specify the contrast used for the copy job Note Best for cont...

Page 119: ...ich requires a line splitter and a telephone handset Notes Off is the factory default setting Use a regular telephone to answer an incoming fax job and to dial a fax number Press 0 on the numeric keypad to go directly to the Manual Fax function Memory Use All receive Mostly receive Equal Mostly send All send Define the allocation of non volatile memory between sending and receiving fax jobs Notes ...

Page 120: ...0 dpi Ultra Fine 600 dpi Specify quality in dots per inch dpi A higher resolution gives better print quality but increases the fax transmission time for outgoing faxes Note Standard is the factory default setting Original Size A4 A5 A6 JIS B5 Letter Legal Executive Folio Statement Oficio Mexico Universal Auto Size Sense Mixed Sizes Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in S...

Page 121: ...es No Enable or disable switchboard blind dialing without a dial tone Note No is the factory default setting Enable ECM Yes No Enable or disable Error Correction Mode for fax jobs Note Yes is the factory default setting Enable Fax Scans On Off Fax files that are scanned at the printer Note On is the factory default setting Driver to Fax Yes No Allow the print driver to send fax jobs Note Yes is th...

Page 122: ... Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the fa...

Page 123: ...pad to begin receiving a fax Notes 9 is the factory default setting This menu item is used when the printer shares a line with a telephone Auto Reduction On Off Scale an incoming fax job so that it fits the size of the paper loaded in the designated fax source Note On is the factory default setting Paper Source Auto Tray x MP Feeder Specify the paper source for printing incoming fax jobs Note Auto...

Page 124: ...es the recipient type Fax E mail FTP or LDSS Note You can enter up to 16 characters Block No Name Fax Off On Enable blocking of incoming faxes sent from devices with no fax ID specified Note Off is the factory default setting Enable Color Fax Receive On Off Enable the printer to receive fax in color and print it in grayscale Note On is the factory default setting Fax Log Settings Use To Transmissi...

Page 125: ...g Speaker Settings Use To Speaker Mode Always Off On until Connected Always On Specify the mode of the speaker Note On until Connected is the factory default setting A sound is issued until the fax connection is made Speaker Volume High Low Control the volume setting Note High is the factory default setting Ringer Volume Off On Control the fax speaker ringer volume Note On is the factory default s...

Page 126: ...A 1a Set the version of the PDF file that will be scanned for e mailing Note 1 5 is the factory default setting Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Black ...

Page 127: ...the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality of the image Notes Best for content is the factory default setting 5 reduces the file size and quality of the image 90 pr...

Page 128: ...the factory default setting Log Paper Source Tray x MP Feeder Specify the paper source for printing e mail logs Note Tray 1 is the factory default setting Allow Save as Shortcut On Off Save e mail addresses as shortcuts Notes On is the factory default setting When set to Off the Save as Shortcut button does not appear on the e mail Destination screen Background Removal 4 to 4 Adjust the amount of ...

Page 129: ...scanned edge to edge Note Off is the factory default setting Sharpness 1 5 Adjust the amount of sharpness on a scanned image Note 3 is the factory default setting Use cc bcc Off On Enable the use of the cc and bcc fields Note Off is the factory default setting FTP Settings menu Use To Format PDF pdf Secure PDF pdf TIFF tif JPEG jpg XPS xps Specify the format of the file for FTP sending Note PDF pd...

Page 130: ...ness 1 9 Lighten or darken the output Note 5 is the factory default setting Orientation Portrait Landscape Specify the orientation of the scanned image Note Portrait is the factory default setting Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in Specify the paper...

Page 131: ...ity of the image Note 75 is the factory default setting Photo Default 5 90 Set the quality of a photo image in relation to the file size and quality of the image Note 50 is the factory default setting Use Multi Page TIFF On Off Choose between single page TIFF files and multiple page TIFF files For a multiple page scan to FTP job either one TIFF file is created containing all the pages or multiple ...

Page 132: ... the factory default setting Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Adjust ADF Skew Auto Off On Corr...

Page 133: ...e printer receives a job that requires more memory than is available Notes Off is the factory default setting This sets the printer to retain the downloads only until memory is needed Downloads are deleted in order to process print jobs On retains the downloads during language changes and printer resets If the printer runs out of memory then Memory Full 38 appears and downloads are not deleted Fin...

Page 134: ...heets are inserted Notes Off is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 2 3 1 2 3 If Collate is set to 1 1 1 2 2 2 then a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet ...

Page 135: ...scape Paper Saver Border None Solid Print a border when using Paper Saver Note None is the factory default setting Quality menu Use To Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Specify the printed output resolution in dots per inch Note 600 dpi is the factory default setting Pixel Boost Off Fonts Horizontally Vertically Both directions Isolated Enablemorepixelstoprintincl...

Page 136: ...djust the contrast of printed objects Note 0 is the factory default setting Utilities menu Use To Format Flash Yes No Format the flash memory Warning Potential Damage Do not turn off the printer while the flash memory is being formatted Notes Yes deletes all data stored in flash memory No cancels the format request Flash memory refers to the memory added by installing a flash memory card in the pr...

Page 137: ...ny option Font Name Courier 10 Identify a specific font and where it is stored Note Courier 10 is the factory default setting Symbol Set 10U PC 8 12U PC 850 Specify the symbol set for each font name Notes 10U PC 8 is the U S factory default setting 12U PC 850 is the international factory default setting A symbol set is a set of alphabetical and numeric characters punctuation and special symbols Sy...

Page 138: ...ach page Notes 60 is the U S factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the paper size and orientation before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size paper Notes 198 mm is the factory defa...

Page 139: ...None ignores the Select Paper Feed command This option appears only when it is selected by the PCL 5e interpreter 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T2 Default 4 T3 Default 5 T4 Default 20 T5 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Show the factory default setting assigned to each tray or feeder Tray Renumber...

Page 140: ...rs Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Set the default font for HTML documents Note The Times font is used in HTML documents that do not specify a font Use To Font Size 1 255 pt Set the default font size for HTML documents Notes 12 pt is the factory default setting Font size can be increased in 1 point increments Scale 1 400 Scale the default font for HTML documents Note...

Page 141: ...ht Width Fit Height Fit Width Scale the image to fit the selected paper size Notes Best Fit is the factory default setting When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation Note Portrait is the factory default setting Help menu The Help menu consists of a series of Help pages that are stor...

Page 142: ...ddress book and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address shortcut numbers or the address book and about changing settings Print Defects Guide Provides help in resolving repeating defects in copies or prints Information Guide Provides help in locating additional information Supplies Guide Provides part numbers for...

Page 143: ...ting suggestions such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For information on how you can quickly save paper and energy using one printer setting see Using Eco mode on page 144 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser prin...

Page 144: ...ting you want Use To Off Use the factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer Energy Reduce energy use especially when the printer is idle Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one mi...

Page 145: ...de Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Navigate to Settings ...

Page 146: ...the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings 3 In the Screen Brightness field enter the brightness percentage you want for the display 4 Click Submit Using S...

Page 147: ...epackaging Lesspackaging helpstoensurethatLexmarkprintersaretransported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The f...

Page 148: ...ame with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Saving money and the environment 148 ...

Page 149: ...ng volatile memory Thevolatilememory RAM installedinyourprinterrequires apowersourcetoretaininformation Toerasethebuffered data simply turn off the printer Erasing non volatile memory Individual settings device and network settings security settings and embedded solutions Erase information and settings by selecting Wipe All Settings in the Configuration menu Fax data Erase fax settings and data by...

Page 150: ...l data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Security Administrator s Guide for additional information 1 Go to www lexmark com and then navigate to Support Downloads select your printer 2 Click the Manuals tab and then select Embedded Web Server Security Administrator s Guid...

Page 151: ... the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free cloth with water and use it to wipe the outside of the printer Warning Potential D...

Page 152: ...d or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Clean all the areas shown and then let them dry 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 4 Close the scanner cover Maintaining the printer 152 ...

Page 153: ...emporarily disable it to load the Web page correctly 2 Click Device Status More Details Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated ...

Page 154: ... and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering a toner cartridge Notes The estimated cartridge yield is based on approximately 5 coverage per page Extremely low print coverage for extended periods of time may negatively affect actual yie...

Page 155: ...r at a time For information on replacing the ADF separator pad see the instruction sheet that came with the part Part name Part number Separator pad 40X6247 Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humid...

Page 156: ...button on the right side of the printer and then open the front door 2 Pull the toner cartridge out using the handle 3 Unpack the toner cartridge and then remove all packing materials 4 Shake the new cartridge to redistribute the toner Maintaining the printer 156 ...

Page 157: ...de the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Replacing the imaging unit 1 Press the button on the right side of the printer and then open the front door Maintaining the printer 157 ...

Page 158: ...out of the printer 4 Unpack the new imaging unit and then shake it 5 Remove all packing materials from the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Maintaining the printer 158 ...

Page 159: ...maging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the front door Maintaining the printer 159 ...

Page 160: ...our fingers are not under the printer when you set it down Before setting up the printer make sure there is adequate clearance around it Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and ...

Page 161: ... numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Press Enter to open the Web page of your printer 3 Click Applications Note The remote control panel requires a Java plug in to launch Setting up e mail alerts Configure the printer to send you e mail alerts when the supplies are getting low when the pap...

Page 162: ...d remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily d...

Page 163: ...s For more information see Printing a menu settings page on page 27 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 149 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions i...

Page 164: ... the fuser Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Do not slide ...

Page 165: ...rectly on the computer or printer control panel Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Notes When Jam Assist is set to On the printer automatically f...

Page 166: ...then remove the jammed paper 5 Tray 1 x page jam remove tray 1 to clear duplex 23y xx Pull out tray 1 completely then push the front duplex flap down and then remove the jammed paper Note You may need to open the rear door to clear some 23y xx paper jams 6 Tray x x page jam remove tray x 24y xx Pull out the indicated tray and then remove the jammed paper 7 Rear door x page jam open rear door 20y x...

Page 167: ...not touch the shiny blue photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs 4 Place the imaging unit aside on a flat smooth surface Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Clearing jams 167 ...

Page 168: ...ach side and then gently pull it out Note Make sure all paper fragments are removed 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer and then insert the imaging unit into the printer Clearing jams 168 ...

Page 169: ...el touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK x page jam open rear door 20y xx 1 Open the front door to loosen the jammed paper in the rear door 2 Gently pull down the rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before tou...

Page 170: ...then the front door 5 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK x page jam clear standard bin 20y xx 1 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 170 ...

Page 171: ...er models select Next Clear the jam press OK x page jam remove tray 1 to clear duplex 23y xx CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Pull the tray completely out of the printer Clearing jams 171 ...

Page 172: ...ts are removed 4 Insert the tray 5 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK x page jam open tray x 24y xx 1 Pull the tray completely out of the printer Note The message on the printer display indicates the tray where the jammed paper is located Clearing jams 172 ...

Page 173: ...e printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK x page jam clear manual feeder 25y xx 1 From the multipurpose feeder firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 173 ...

Page 174: ... on a level surface 3 Reload paper into the multipurpose feeder Note Make sure the paper guide lightly rests against the edge of the paper 4 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK Clearing jams 174 ...

Page 175: ...mmed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the ADF cover 5 Straighten the edges of the original documents then load the original documents into the ADF and then adjust the paper guide 6 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK...

Page 176: ... on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Change paper source to custom string load paper orientation Try one or more of the following Load the correct size and type of paper in the tray then verify that the paper size and type settings are specified in thePapermenuontheprintercontrolpanel andthenselectFinishedchan...

Page 177: ...l try one or more of the following Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job Select Scan from flatbed to continue scanning from the scanner glass immediately after the last successful scan job Select Finish job without further scanning to end the last successful scan job Note This does not cancel the scan job All successfully...

Page 178: ...ct Continue to clear the message For non touch screen printer models press to confirm Turn the printer off and then turn it back on If the message appears again then contact your system support person or see the Setting up the printer to fax section of the User s Guide Fax server To Format not set up Contact system administrator Try either of the following From the printer control panel select Con...

Page 179: ...see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Incorrect paper size open paper source 34 Note The paper source can be a tray or a feeder Try one or more of the following Load the correct size of paper in the paper source From the printer ...

Page 180: ...memory Insufficient memory to collate job 37 Try one or more of the following From the printer control panel select Continue to print the part of the job already stored and begin collating the rest of the print job For non touch screen printer models press to confirm Cancel the current print job Insufficient memory to support Resource Save feature 35 Install additional printer memory or select Con...

Page 181: ...cel the current job Load manual feeder with paper type paper size paper orientation Try one or more of the following Load the multipurpose feeder with the correct size and type of paper Depending on your printer model touch Continue or press to clear the message and continue printing Note If no paper is loaded in the feeder when Continue or is selected then the printer manually overrides the reque...

Page 182: ...t size and type of paper then it feeds from that tray If the printer cannot find a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load paper source with paper type paper size paper orientation Try one or more of the following Load the tray or feeder with the correct size and type of paper To use the tray or feeder that has the c...

Page 183: ...ontinue to clear the message without printing For non touch screen printer models press to confirm Note Held faxes will attempt to print after the printer restarts Memory full cannot send faxes 1 From the printer control panel select Continue to clear the message and cancel the fax job For non touch screen printer models press to confirm 2 Do either of the following Reduce the fax resolution and t...

Page 184: ...d by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and hold and the button on the printer control panel simultaneously for 15 seconds For non touch screen printer models press and on the printer control panel simultaneously for 15 seconds to clear the message and continue printing If you do not wish to accept th...

Page 185: ...eplace the imaging unit Remove paper from standard output bin Remove the paper stack from the standard bin The printer automatically detects paper removal and resumes printing If removing the paper does not clear the message then select Continue on the printer control panel For non touch screen printer models press to confirm Replace all originals if restarting job From the printer control panel t...

Page 186: ...that appears on the printer control panel The x and y values must match for printing to continue Replace defective imaging unit 31 xy Replace the defective imaging unit to clear the message For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering suppli...

Page 187: ...For more information visit the Lexmark support Web site at http support lexmark com or contact your service representative and then report the message Replace unsupported cartridge 32 xy Remove the toner cartridge and then install a supported one to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section...

Page 188: ...serial port Make sure that the serial interface parameters protocol baud parity and data bits are set correctly on the printer and computer From the printer control panel select Continue to continue printing For non touch screen printer models press to confirm Turn off the printer and then turn it back on SMTP server not set up Contact system administrator From the printer control panel select Con...

Page 189: ...l outlet 3 Remove the extra flash memory 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many trays attached 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra trays 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Unformatted flash detected 53 Try one or more o...

Page 190: ... mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer from Sleep mode or Hibernate mode Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Plug one end of ...

Page 191: ...n the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Makesuretoinstallallhardwareoptionsproperlyandremoveanypacking mat...

Page 192: ...ate correctly The problem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turnofftheprinterusingthepowerswitch andthenunplugthepower cord from the electrical outlet b Makesurethe internaloption is installedintheappropriateconnector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet...

Page 193: ...ill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds and then turn the printer back on b Resend the print job Is the tray working The problem is solved Go to step 3 Step 3 Check if the tray is installed and recognized by the printer Print a menu setting...

Page 194: ...paper guides are aligned against the edges of the paper Make sure the paper is below the maximum paper fill indicator Check if you are printing on a recommended paper size and type b Insert the tray properly If jam recovery is enabled then the print jobs will reprint automatically Do paper jams still occur frequently Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note ...

Page 195: ...Ready Hex appears on the printer display then turn off the printer and then turn it back on to deactivate Hex Trace mode Is the printer in Hex Trace mode Deactivate Hex Trace mode Go to step 2 Step 2 a From the printer control panel select Standard Network or Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print Contact customer support The problem is solved...

Page 196: ... the correct paper The problem is solved Contact customer support Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly The problem is solved Go to step 2 Step 2 a From the printer software set Collate to 1 2 3 1 2 3 Note Setting Collate to 1 1 1 2 2 2 in the so...

Page 197: ...ction Yes No Step 1 a From the document you are trying to print open the Print dialog and check if you have selected the correct printer Note If the printer is not the default printer then you must select the printer for each document that you want to print b Resend the print job Do the jobs print The problem is solved Go to step 2 Step 2 a Check if the printer is plugged in and turned on and if R...

Page 198: ...printer on page 23 Note The printer software is available at http support lexmark com b Resend the print job Do the jobs print The problem is solved Contact customer support Print job takes longer than expected Action Yes No Step 1 Change the environmental settings of the printer a From the printer control panel navigate to Settings General Settings b Select Eco Mode or Quiet Mode and then select ...

Page 199: ...ustomer support Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The printer speed may be reduced when printing for long periods of time or printing at elevated temperatures Action Yes No Step 1 a Make sure the size of the paper loaded in the tray matches the fuser type Note Use a 110 volt fuser for printing on letter s...

Page 200: ...mtheprintercontrol panel setthepapersizeandtypeinthePaper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Unexpected page breaks occur Action Yes No Step 1 Adjust the print timeout settings a From the printer control panel navigat...

Page 201: ...ter Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the...

Page 202: ...tep 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the page or image clipped Contact customer support The problem is solved Comp...

Page 203: ...gray background disappear from the prints The problem is solved Go to step 2 Step 2 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems c Install the imaging unit and then the cartridge d R...

Page 204: ...ved Step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appea...

Page 205: ... paper loaded in the tray Does the paper size match the paper loaded in the tray Go to step 3 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper size from Printing Preferences or fro...

Page 206: ...tch the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Go to step 5 The problem is solved Step 5 a...

Page 207: ...Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 5 a Load paper from a ...

Page 208: ... Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type texture and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dar...

Page 209: ...hetoner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Go to step 3 Change the paper type texture and weight to ma...

Page 210: ...Go to step 6 The problem is solved Step 6 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print ...

Page 211: ...tep 2 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job I...

Page 212: ...stomer support The problem is solved Repeating defects appear on prints Action Yes No Step 1 Measure the distance between the defects Check for a distance between the defects that equals 97 mm 3 82 in 47 mm 1 85 in 38 mm 1 5 in Is the distance between defects equal to one of the listed measurements Go to step 2 1 Check if the distance between the defects equal to 80 mm 3 15 in 2 Take note of the d...

Page 213: ...d in the tray Is the tray set to the type and weight of the paper loaded Go to step 3 Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The pro...

Page 214: ...ay or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Change the paper typ...

Page 215: ...nes appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper texture type and weight in th...

Page 216: ... job Do streaked vertical lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked vertical lines appear on prints Contact customer support at http support lexmar k com or your service representative The problem is solved Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstall the ...

Page 217: ...em is solved Toner specks appear on prints Action Yes No Replace the imaging unit and then resend the print job Do toner specks appear on prints Contact customer support The problem is solved Transparency print quality is poor Action Yes No Step 1 From the printer control panel set the paper type in the Paper menu to match the paper loaded in the tray Is the paper type for the tray set to Transpar...

Page 218: ...job Do vertical voids appear on prints Go to step 2 The problem is solved Step 2 a From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray b Resend the print job Do vertical voids appear on prints Go to step 3 The problem is solved Step 3 Check if you are using a recommended type of paper a Load the specified tray or feeder with a recomm...

Page 219: ...oblems Copier does not respond on page 219 Scanner unit does not close on page 220 Poor copy quality on page 220 Partial document or photo copies on page 221 Copier does not respond Action Yes No Step 1 Check if an error or status message appears on the display Does an error or status message appear Cleartheerrororstatus message Go to step 2 Step 2 Check if the power cord is plugged into the print...

Page 220: ...ity output Step 3 If dark marks appear on prints then clean the scanner glass and the ADF glass using a clean lint free cloth dampened with water Is the scanner glass clean Go to step 4 See Cleaning the scanner glass on page 152 Step 4 Send a print job and then check for print quality problems a From the General Settings menu adjust the Eco Mode settings b From the Copy menu adjust the Darkness se...

Page 221: ...adjust the settings of the following Sharpness Increase the sharpness setting Contrast Increase the contrast setting b Resend the copy job Do prints have missing or faded text Go to step 9 The problem is solved Step 9 Check for washed out or overexposed output a From the Copy screen adjust the settings of the following Background Removal Reduce the current setting Darkness Increase the current set...

Page 222: ...r operating system specify the paper size in Printing Preferences or the Print dialog b Resend the print job Do copies print properly The problem is solved Contact customer support Solving fax problems Fax function is not set up on page 222 Caller ID is not shown on page 223 Cannot send or receive a fax on page 224 Can send but not receive faxes on page 226 Can receive but not send faxes on page 2...

Page 223: ...ed Contact customer support Caller ID is not shown Action Yes No Contact your telephone company to check if your telephone line is subscribed to the caller ID service Notes If your region supports multiple caller ID patterns then you may have to change the default setting There are two settings available FSK pattern 1 and DTMF pattern 2 The availability of these settings in the Fax menu depends on...

Page 224: ...es Ready appear on the display Go to step 4 Turn on the printer and then wait until Ready appears on the display Step 4 Check the printer connections If applicable check if the cable connections for the following equipment are secure Telephone Handset Answering machine Are the cable connections secure Go to step 5 Securely connect the cables Step 5 a Check the telephone wall jack 1 Plug the teleph...

Page 225: ...alog phone service or the correct digital connector Go to step 7 Connect the printer to an analog phone service or the correct digital connector Step 7 Check for a dial tone Did you hear a dial tone Go to step 8 Try calling the fax number to make sure that it is working properly If the telephone lineisbeing used by another device then wait until the other device is finished before sending a fax If...

Page 226: ...tep 1 Check the tray or feeder If empty then load paper in the tray or feeder Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings a Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by p...

Page 227: ...ceup short edge first into the ADF tray or facedown on the scanner glass in the upper left corner Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly b Resend the fax job Can you send faxes The problem is solved G...

Page 228: ...s menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly b Click Settings Fax Settings Analog Fax Setup c In the Max Speed menu click one of the following 2400 4800 9600 14400 33600 d Click Submit e Resend the fax Is the fax print quality satisfactory The problem is ...

Page 229: ...p 4 Connect the power cord to the printer and a properly grounded electrical outlet Step 4 Check if the electrical outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 5 Step 5 Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer...

Page 230: ...selected in the destination configuration settings Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings Contact customer support SelecttheAppendtime stamp or Overwrite existing file check box in the destination configuration settings Scanner unit does not close Action Yes No Check if there are obstructions in the scanner unit a Lift the s...

Page 231: ...t of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 5 Place the document or photo facedown on the scanner glass in the upper left corner Step 5 Send a print job and then check for print quality problems From the General Settings menu adjust the Eco Mode settings From the Cop...

Page 232: ... a Turn on the printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open The problem is solved Go to step 2 Step 2 Make sure the printer IP address is correct a View the printer IP address From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note An IP add...

Page 233: ...xy servers Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server Does the Embedded Web Server open The problem is solved Contact your system support person Contacting customer support Whenyoucontactcustomersupport youwillneedtobeabletodescribetheproblemyouareexperiencing themessage on the printer display and the troubleshooting steps you have al...

Page 234: ...here the service representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit http support lexmark com Troubleshooting 234 ...

Page 235: ...ce to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the ...

Page 236: ...ions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc C...

Page 237: ... be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service r...

Page 238: ...uropean Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number India E Waste notice This product complies with the India E Waste Management and Handling Rules 2011 which prohibit use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated dip...

Page 239: ...ements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser...

Page 240: ... laserstråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserovéh...

Page 241: ...odes Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption d...

Page 242: ...ices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of...

Page 243: ...identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in thecountry ...

Page 244: ...k ThefollowingarespecialconditionsfortheFacsimileUserInstructions Thegrant ofatelepermitforanyitemofterminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly...

Page 245: ...er 80D1877 für jede Leitung installiert werden über die in der Schweiz Zeitsteuertakte übertragen werden Die Verwendung des Filters ist obligatorisch da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 80D1877 da installare su tutte le linee che ricevono impulsi remo...

Page 246: ...k Regulatory Type Model LEX M01 005 FCC ID IYLLEXM01005 IC 2376A M01005 Exposure to radio frequency radiation Theradiatedoutput powerofthisdeviceisfarbelowtheradiofrequencyexposurelimitsoftheFCCandotherregulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulat...

Page 247: ...interdite par la réglementation d Industry Canada En application des réglementations d Industry Canada l utilisation d une antenne de gain supérieur est strictement interdite Pour empêcher toute interférence radio au service faisant l objet d une licence cet appareil doit être utilisé à l intérieur et loin des fenêtres afin de garantir une protection optimale Si le matériel ou son antenne d émissi...

Page 248: ...06 95 EC 1999 5 EC 2009 125 EC and 2011 65 EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment the ecodesign of energy related products and on the restrictions of use of certain hazardous substances ...

Page 249: ...Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar šo Lexmark International Inc deklarē ka šis izstrādājums atbilst Direktīvas 1999 5 EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem Lietuvių Šiuo Lexmark International Inc dekla...

Page 250: ... non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the I...

Page 251: ...ed item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As part of your warranty service and or replacem...

Page 252: ...ver actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT ...

Page 253: ...4 tips 48 Cartridge low 88 xy 176 Cartridge nearly low 88 xy 176 Cartridge very low x estimated pages remain 88 xy 176 Change paper source to custom string load paper orientation 176 Change paper source to custom type name load orientation 176 Change paper source to paper size load orientation 177 Change paper source to paper type paper size load orientation 177 checking an unresponsive printer 19...

Page 254: ... 89 custom paper type assigning 39 custom paper type name creating 39 Custom Scan Sizes menu 101 Custom Type x assigning a paper type 39 Custom Type x name creating 39 Custom Types menu 100 customer support contacting 233 D darkness copy options 64 fax options 88 date and time fax setting 82 daylight savings time faxing 82 Default Source menu 93 Defective flash detected 51 178 Digital Subscriber L...

Page 255: ...ler ID is not shown 223 can receive but not send faxes 227 can send but not receive faxes 226 cannot send or receive a fax 224 received fax has poor print quality 228 fax sending using shortcuts 83 using the printer control panel 82 faxing blocking junk faxes 85 canceling a fax job 86 changing resolution 84 configuring the printer to observe daylight saving time 82 creating shortcuts using the Emb...

Page 256: ...per orientation 181 loading multipurpose feeder 34 trays 29 loading the optional tray 29 loading the standard tray 29 M maintenance kit ordering 154 Maintenance kit low 80 xy 182 Maintenance kit nearly low 80 xy 183 Maintenance kit very low x estimated pages remain 80 xy 183 memory types installed on printer 149 Memory full 38 183 Memory full cannot print faxes 183 Memory full cannot send faxes 18...

Page 257: ...53 checking using the Embedded Web Server 153 using genuine Lexmark 154 parts and supplies status of checking on printer control panel 153 PCL Emul menu 137 PDF menu 137 Personal Identification Number method using 26 phone splitter 75 photos copying 56 placing separator sheets between copies 61 preparing to set up the printer on an Ethernet network 24 print driver hardware options adding 23 print ...

Page 258: ...remain 84 xy 179 Incorrect paper size open paper source 34 179 Insufficient memory for Flash Memory Defragment operation 37 180 Insufficient memory to collate job 37 180 Insufficient memory to support Resource Save feature 35 180 Insufficient memory some Held Jobs were deleted 37 180 Insufficient memory some held jobs will not be restored 37 180 Load paper source with custom string paper orientati...

Page 259: ... 185 Reinstall missing or unresponsive imaging unit 31 xy 185 remote control panel using Embedded Web Server 161 Remove paper from standard output bin 185 repeat print jobs 51 printing from a Macintosh computer 52 printing from Windows 52 repeating print defects appear on prints 212 Replace all originals if restarting job 185 Replace cartridge 0 estimated pages remain 88 xy 185 Replace cartridge p...

Page 260: ...ard USB port disabled 56 189 start button printer control panel 12 statement of volatility 149 status of parts and supplies checking 153 stop or cancel button printer control panel 12 storing paper 49 supplies 155 storing print jobs 51 streaked horizontal lines appear on prints 214 streaked vertical lines appear on prints 215 streaks appear 218 Substitute Size menu 96 supplies checking status 153 ...

Page 261: ...rizontal lines appear on prints 214 streaked vertical lines 215 toner fog or background shading 216 toner rubs off 217 toner specks appear on prints 217 transparency print quality is poor 217 uneven print density 218 white streaks on a page 218 troubleshooting printer options internal option is not detected 192 tray problems 193 troubleshooting printing printing slows down 199 troubleshooting scan...

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