Lexmark XC2100 Series User Manual Download Page 253

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Close the front door.

From the printer control panel, touch

Done

to clear the message and continue printing.

[x]

‑

page jam, open tray [x] [24y.xx]

Pull out the tray completely.

Note:

The message on the printer display determines in which tray the paper jam is located.

Firmly grasp the jammed paper on each side, and then gently pull it out.

Note:

Make sure all paper fragments are removed.

Clearing jams

253

Summary of Contents for XC2100 Series

Page 1: ...XC2100 Series User s Guide September 2012 www lexmark com Machine type s 7527 Model s 696 ...

Page 2: ... home screen applications 19 Finding the IP address of the computer 19 Finding the IP address of the printer 20 Accessing the Embedded Web Server 20 Customizing the home screen 20 Understanding the different applications 21 Activating the home screen applications 21 Finding information about the home screen applications 21 Setting up Forms and Favorites 21 Setting up Card Copy 22 Using MyShortcut ...

Page 3: ...uidelines 59 Supported paper sizes types and weights 62 Printing 66 Printing forms 66 Printing a document 66 Printing from a mobile device 68 Printing from a flash drive 68 Printing confidential and other held jobs 70 Printing information pages 72 Canceling a print job 72 Copying 74 Making copies 74 Copying photos 75 Copying on specialty media 75 Creating a copy shortcut using the printer control ...

Page 4: ...rstanding the fax options 114 Scanning 117 Using Scan to Network 117 Scanning to an FTP address 117 Scanning to a computer or flash drive 119 Understanding the scan options 122 Understanding the printer menus 125 Menus list 125 Supplies menu 126 Paper menu 127 Reports menu 136 Network Ports 137 Security menu 145 Settings menu 150 Saving money and the environment 203 Saving paper and toner 203 Savi...

Page 5: ...virtual display 239 Setting up e mail alerts 239 Viewing reports 239 Configuring supply notifications from the Embedded Web Server 240 Modifying confidential print settings 241 Copying printer settings to other printers 241 Restoring factory default settings 241 Clearing jams 243 Avoiding jams 243 Understanding jam messages and locations 244 x page jam clear standard bin 203 xx 245 x page jam open...

Page 6: ...roblems 278 Solving copy problems 306 Solving fax problems 309 Solving scanner problems 315 Solving home screen applications problems 319 Embedded Web Server does not open 319 Contacting customer support 321 Notices 322 Product information 322 Edition notice 322 Power consumption 326 Index 339 Contents 6 ...

Page 7: ...al tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the...

Page 8: ...r cord or telephone during a lightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionpr...

Page 9: ...ubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available on the Documentation CD For more information visit http support lexmark com Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems NetworkingGuide OpentheSoftwareCD andthenlook for Printer and Software Documentation under the Pubs folder From the lis...

Page 10: ...ies and regions See the printed warranty that came with your printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them als...

Page 11: ...mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 11 ...

Page 12: ...ray 2 9 Optional 550 sheet tray Tray 3 Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple fax destinations at the same time Scan documents and send them to your computer an e mail address or an FTP destination Scan documents and send them to another printer PDF through...

Page 13: ...0 sheets of plain paper into the ADF tray Scan sizes from 105 x 148 mm 4 1 x 5 8 inches wide to 216 x 355 mm 8 5 x 14 inches long Scan media weights from 52 to 120 g m2 14 to 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner glass When using the scanner glass ...

Page 14: ...ode is selected 7 Stop or cancel button Cancel all printer activity 8 Clear all Reset button Reset the default settings of a function such as printing copying or e mailing Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Touch the home screen buttons and icons to initiate an action such as copying faxing or scanning to open...

Page 15: ...view supports only bookmarks created from this function and not from any other application 10 USB Drive View select print scan or e mail photos and documents from a flash drive Note This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer 11 Held Jobs Display all current held jobs 12 Status Supplies Show a warning or error message whe...

Page 16: ... printer conditions such as Toner Low or Cartridge Low Show intervention messages so the printer can continue processing Printer IP address Example 123 123 123 123 The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods You can use the IP address when accessing the Embedded Web Server so you can view and...

Page 17: ...w pulsing pattern The printer is in Hibernate mode Using the touch screen buttons Note Your home screen icons and buttons may vary depending on your home screen customization settings administrative setup and active embedded solutions 7 6 3 4 1 5 2 Touch To 1 Arrows View a list of options 2 Copy It Print a copy 3 Advanced Options Select a copy option 4 Home Go to the home screen 5 Increase Select ...

Page 18: ...ttons Touch To Accept Save a setting Cancel Cancel an action or a selection Exit a screen and return to the previous screen without saving changes Reset Reset values on the screen Understanding the printer control panel 18 ...

Page 19: ... home screen applications such as Forms and Favorites Multi Send Scan to Network For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list Run type cmd OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then click Go or press Ente...

Page 20: ... IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter Note If you are using a proxy server then temporarily disable it to load the Web page correctly Customizing the home screen 1 Open a Web browser and then type the printer IP address in the address field Note View the p...

Page 21: ...twork Scan a document and then send it to a network shared folder For more information see Setting up Scan to Network on page 24 Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications you must first activate and set up these applications using the Embedded Web...

Page 22: ...e bookmark is located For more information on obtaining the IP address of the host computer see Finding the IP address of the computer on page 19 Make sure the printer has access rights to the folder where the bookmark is located 4 Click Apply To use the application touch Forms and Favorites on the printer home screen and then navigate through form categories or search for forms based on a form nu...

Page 23: ...i for black and white Print Borders Select the check box to print the scan image with a border around it 4 Click Apply To use the application touch Card Copy on the printer home screen and then follow the instructions Using MyShortcut Note A later version of this User s Guide may contain a direct link to the Administrator s Guide of this application To check for updates of this User s Guide go to ...

Page 24: ...an a document and send it to a shared network folder You can define up to 30 unique folder destinations Notes The printer must have permission to write to the destinations From the computer where the destination is specified use sharing security and firewall settings to allow the printer at least a write access For help see the documentation that came with your operating system The Scan to Network...

Page 25: ...le to apply the settings to other printers 1 Open a Web browser and then type the printer IP address in the address field Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 To export or import a configuration for one application do the following a Click Settings Apps Apps Management b From the li...

Page 26: ...tEmbeddedSolutionsSettingsFile andthenfollowtheinstructions on the computer screen to save the configuration file To import a configuration file do the following 1 ClickImportEmbeddedSolutionsSettingsFile ChooseFile andthenbrowsetothesavedconfiguration file that was exported from a previously configured printer 2 Click Submit Setting up and using the home screen applications 26 ...

Page 27: ...n turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Available internal options Memory card DDR3 DIMM Flash memory Fonts Firmware Forms and Barcode Prescribe IPDS Printe...

Page 28: ...and unplug any cables going into the printer Note This task requires a flat head screwdriver 1 At the back of the printer turn the screws counterclockwise to remove them 2 Slightly open the controller board access cover and then shift to the right to remove it 3 Locate the appropriate connector on the controller board Warning Potential Damage Controller board electronic components are easily damag...

Page 29: ...3 2 1 1 Flash memory or font card connector 2 Printer hard disk connector 3 Memory card connector 4 Reattach the cover Additional printer setup 29 ...

Page 30: ...nplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board For more information see Accessing the controller board on page 28 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card...

Page 31: ...th the ridge 2 on the connector 2 1 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 1 2 5 Close the controller board access cover Additional printer setup 31 ...

Page 32: ...to the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 28 2 Unpack the optional card Warning Potential Damage Avoid touching the co...

Page 33: ...connector on the card must touch and be flushed against the controller board 5 Close the controller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 37 Additional printer ...

Page 34: ...ional 650 sheet duo tray with integrated multipurpose feeder Tray 2 Printer Installing an optional tray The printer supports two optional input sources a 550 sheet tray and a 650 sheet duo tray Tray 2 with an integrated multipurpose feeder CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you...

Page 35: ...al 550 sheet tray must always be installed as the first tray when configuring from the bottom to the top 3 Align the 650 sheet duo tray with the 550 sheet tray and then lower it into place 4 Align the printer with the 650 sheet duo tray and then lower the printer into place Additional printer setup 35 ...

Page 36: ...en software programs before installing the printer software For Macintosh users you may download all the drivers and utilities from our Web site 1 Obtain a copy of the software installer package From the Software CD that came with your printer From our Web site Go to http support lexmark com and then navigate to SUPPORT DOWNLOAD select your printer select your operating system 2 Double click the s...

Page 37: ... Run b In the Start Search or Run dialog type control printers c Press Enter or click OK 2 Depending on your device do either of the following Press and hold the printer you want to update Right click the printer you want to update 3 From the menu that appears do either of the following For Windows 7 or later select Printer properties For earlier versions select Properties 4 Click the Configuratio...

Page 38: ...nting Loss of data or a malfunction can occur 7 8 1 2 4 3 6 5 Use the To 1 USB wireless port Attach an optional wireless network adapter 2 Security lock port Lock the controller board 3 Printer power cord socket Connect the printer to a properly grounded electrical outlet 4 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter or VoIP adapter or an...

Page 39: ...ter A valid unique IP address for the printer to use on the network The network gateway The network mask A nickname for the printer optional Note A printer nickname can make it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the net...

Page 40: ...printer control panel From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the printer driver on the computer a Download the driver at http support lexmark com b Double click the instal...

Page 41: ...pport person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of sec...

Page 42: ... Wireless Wireless Connection Setup 2 Select a wireless connection setup Use To Search for networks Show available wireless connections Note This menu item shows all broadcast secured or unsecured SSIDs Enter a network name Manually type the SSID Note Make sure to type the correct SSID Wi Fi Protected Setup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Follow the instruct...

Page 43: ...A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 12...

Page 44: ...erify the network connection This page also provides important information that aids network printing configuration Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids net...

Page 45: ...l feeder The largest supported Universal size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 Select the width or height and then touch Submit Loading the 250 and 550 sheet tray The printer has one...

Page 46: ...ength guide at the back of the tray to extend it 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guide Loading paper and specialty media 46 ...

Page 47: ...the paper being loaded Note Use the paper size indicators on the bottom of the tray to help position the guides 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface Loading paper and specialty media 47 ...

Page 48: ...g paper sizes or paper types in a tray may cause jams Loading the manual feeder The standard 250 sheet tray has an integrated manual feeder that can be used to print on different types of paper one sheet at a time 1 Load a sheet of paper into the manual feeder Printable side facedown for one sided printing Printable side faceup for two sided duplex printing Note There are different ways for loadin...

Page 49: ...ng Potential Damage Do not force the paper into the feeder Forcing the paper may cause jams Loading the 650 sheet duo tray The 650 sheet duo tray Tray 2 consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The tray is loaded in the same way as the 250 sheet tray and the optional 550 sheet tray and supports the same paper types and sizes The only differences are the look of ...

Page 50: ...1 Length guide tab 2 Paper size indicator 3 Width guide tab Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left Loading paper and specialty media 50 ...

Page 51: ...ges on a level surface Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of transparencies Be careful not to scratch them Flex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated...

Page 52: ... 1 Width guide tab 2 Maximum paper fill indicator 3 Width guide 4 Feeder extender 5 Paper size indicator 6 Load the paper and then adjust the width guide to lightly touch the edge of the paper stack Load paper card stock and transparencies with the recommended printable side facedown and the top edge entering the printer first Loading paper and specialty media 52 ...

Page 53: ...1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 Change the paper size and type settings for the...

Page 54: ...Menu Custom Names 2 Select a custom name and then type a custom paper type name 3 Touch Submit 4 Touch Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays 1 Open a Web browser and then type the printer IP address in the addres...

Page 55: ...es View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a custom name you want to configure then select a paper or specialty media type and then click Submit Using t...

Page 56: ...ge orientation is important when printing on letterhead Source Printing Printable side Paper orientation Trays One sided Faceup Load the sheet with the top edge entering the printer first Trays Two sided Facedown Load the sheet with the bottom edge entering the printer first Manual feeder One sided Facedown Load the sheet with the top edge entering the printer first Note Check with the manufacture...

Page 57: ...ies Print a test page on the transparencies being considered for use before buying large quantities From the printer control panel set the paper size type texture and weight in the Paper menu to match the transparencies loaded in the tray Print a test page on the transparencies being considered for use before buying large quantities Feed transparencies from the 250 sheet tray manual feeder or mult...

Page 58: ...pes Before loading the envelopes on the tray flex and fan the envelopes to loosen them Straighten the edges on a level surface Note A combination of high humidity over 60 and high printing temperature may wrinkle or seal envelopes Tips on using labels From the printer control panel set the paper size type texture and weight in the Paper menu to match the labels loaded in the tray Print samples on ...

Page 59: ... evaluating new paper stock Weight The printer trays can automatically feed paper weights up to 176 g m2 47 lb bond grain long paper The multipurpose feeder can automatically feed paper weights up to 176 g m2 47 lb bond grain long paper Paper lighter than 60 g m2 16 lb might not be stiff enough to feed properly causing jams For best performance use 75 g m2 20 lb bond grain long paper For paper sma...

Page 60: ...aper handling Unacceptable paper The following paper types are not recommended for use with the printer Chemically treated papers used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer ...

Page 61: ...but generally the following property guidelines apply to recycled paper Low moisture content 4 5 Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 lb laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers d...

Page 62: ...types and weights Paper size and dimension Standard 250 sheet tray Manual feeder 650 sheet duo tray 550 sheet tray ADF Scanner glass Duplex mode 550 sheet tray Multipurpose feeder A4 210 x 297 mm 8 3 x 11 7 in 1 1 1 1 A5 148 x 210 mm 5 83 x 8 3 in 1 2 1 2 X A6 105 x 148 mm 4 1 x 5 8 in X X 1 X X X JIS B5 182 x 257 mm 7 2 x 10 1 in 1 1 1 1 X Letter 216 x 279 mm 8 5 x 11 in 1 1 1 1 Legal 216 x 356 m...

Page 63: ...narch 98 x 191 mm 3 9 x 7 5 in X X 1 X X X X 9 Envelope 98 x 225 mm 3 9 x 8 9 in X X 1 X X X X 10 Envelope 105 x 241 mm 4 1 x 9 5 in X X 1 X X X X 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 and optional 550 sheet trays only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in...

Page 64: ...15 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3 x 5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and the length is from 279 4 mm 11 in to 355 6 mm 14 in Supported paper types and weights Notes Your printer mode...

Page 65: ...ay ADF Scanner glass Duplex mode 550 sheet tray Multipurpose feeder Paper Plain Recycled Glossy Bond Letterhead Preprinted Colored Light Heavy Rough Cott on Custom Type x Card stock X Transparencie s X X X Labels Paper X Envelope X X X X Paper and specialty media guide 65 ...

Page 66: ...Send the print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings...

Page 67: ...oose between a faster print speed or a higher toner yield Max Yield is the factory default setting Max Speed This lets you print in either black or color depending on what is set in the printer driver The printer prints in color unless Black Only is selected in the printer driver Max Yield This lets you switch from black to color based on the color content found on each page Frequent color mode sw...

Page 68: ...be available from your mobile device manufacturer Printing from a flash drive Printing from a flash drive Notes Before printing an encrypted PDF file you will be prompted to type the file password from the printer control panel You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes A flash drive icon appears on the printer home screen w...

Page 69: ...you want to print 3 Touch the arrows to get a preview of the document 4 Use or to specify the number of copies to be printed and then touch Print Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then touch Held Jobs on the home screen to print files from the flash dri...

Page 70: ...The PIN is set from the computer It must be four digits using the numbers 1 9 Repeat Job Expiration Print and store print jobs in the printer memory Verify Job Expiration Print one copy of a print job and hold the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory when all copies are printed Reserve Job Expirat...

Page 71: ...sh users 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 4 Click OK or Print 5 From the printer home screen release the p...

Page 72: ...ing a font sample list 1 From the home screen navigate to Reports Print Fonts 2 Touch PCL Fonts or PostScript Fonts Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk From the home screen navigate to Reports Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel tou...

Page 73: ...nter icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print Scan select your printer Open Print Queue System Preferences Print Fax select your printer Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it Printing 73 ...

Page 74: ... thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printer control panel press C...

Page 75: ...home screen navigate to Copy Content Photo 3 From the Content Source menu select the appropriate setting that best matches the original photo 4 Touch Copy It Note If you have more photos to copy then place the next photo on the scanner glass and then touch Scan the next page 5 Touch Finish the Job Copying on specialty media Copying on transparencies 1 Load an original document faceup short edge fi...

Page 76: ...rom select the size of the original document 4 Navigate to Copy to select the tray containing the letterhead Copy It 5 If there are no trays that support letterhead then navigate to Manual Feeder select the size of the letterhead Letterhead 6 Load the letterhead faceup top edge first into the multipurpose feeder and then touch Copy It Creating a copy shortcut using the printer control panel 1 From...

Page 77: ... on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from select the...

Page 78: ...ransparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from Mixed Sizes 4 Navigate to Copy to Letter Copy It The scanner identifies the diff...

Page 79: ...e by 1 Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto Note Auto is the factory default setting This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying 5 Touch Copy It Adjusting copy quality 1 Load an original document faceup short edge first into the ADF tray or facedown on the scann...

Page 80: ...collated 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray...

Page 81: ...tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Advanced Options Paper Saver select the output you want Copy It Note If Paper Saver is set to Off then the Print Page Borders option is unavailable Creating a custom copy...

Page 82: ...se touch Finish the job Placing information on copies Placing a header or footer on pages 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on wh...

Page 83: ...home screen touch Cancel Job Canceling appears on the display When the job is canceled the Copy screen appears Canceling a copy job while pages are being printed 1 From the home screen touch Cancel Job or press on the keypad 2 Touch the job you want to cancel 3 Touch Delete Selected Jobs Understanding the copy options Copy from This option lets you select the paper size of the original document To...

Page 84: ...Darkness This option lets you adjust how light or dark the copies are in relation to the original document Copies This option lets you set the number of copies to be printed Sides Duplex This option lets you make one or two sided copies from one or two sided original documents Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document Conte...

Page 85: ...creates a booklet You can choose between one sided and two sided Note This option appears only when a formatted working printer hard disk is installed Cover Page Setup This sets up the cover page of copies and booklets Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smudg...

Page 86: ...ple 2 up would print two pages of your document on a single page and 4 up would print four pages of your document on a single page Separator Sheets This places a blank sheet of paper between copies pages or print jobs The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on Copying 86 ...

Page 87: ...e mail function 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings 3 Enter ...

Page 88: ...Ifyouareenteringmultipleaddresses then separate each address with a comma 5 Click Add Creating an e mail shortcut using the printer control panel 1 From the home screen navigate to E mail Recipient type an e mail address To create a group of recipients touch Next address and then type the next recipient s e mail address 2 Touch Subject then type the e mail subject and then touch Done 3 Touch Messa...

Page 89: ...ouch Next address and then enter the address or shortcut number you want to add You can also enter an e mail address using the address book 5 Touch Done Send It Sending an e mail using a shortcut number 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such a...

Page 90: ...transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to E mail Recipient s type the e mail address Done 4 Touch Subject then type the e mail subject a...

Page 91: ...party standalone viewer 5 Touch Send It Note If you selected Secure PDF then you will be prompted to enter your password twice Canceling an e mail When using the ADF touch Cancel Job while Scanning appears When using the scanner glass touch Cancel Job while Scanning appears or while Scan the Next Page Finish the Job appears Understanding the e mail options Recipient s This option lets you enter th...

Page 92: ...iginal document was printed using an inkjet printer Magazine The original document is from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an alternate or unknown printer Photo Film The original document is a photo from film Press The original document was printed using a printing press Darkness This option lets you adjust how light or d...

Page 93: ...ut by assigning a shortcut name Note Selecting this option automatically assigns the next available shortcut number Using the advanced options Select from the following settings Fix Scan Skew This straightens scanned images that are slightly skewed when received from the ADF tray Advanced Imaging This adjusts the Background Removal Color Balance Color Dropout Contrast JPEG Quality Mirror Image Neg...

Page 94: ...rm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Notes The following connection methods are applicable only in select countries or regions During the initial printer setup clear the fax function check box and any other function you plan to set up later and then press Continue The indicator light may...

Page 95: ...mation Using the printer control panel for fax setup When the printer is turned on for the first time a series of start up screens appear If the printer has fax capabilities then the Fax Name and Fax Number screens appear 1 When the Fax Name screen appears do the following a Enter the name to be printed on all outgoing faxes b Enter the fax name and then touch Submit 2 When the Fax Number screen a...

Page 96: ...nd of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you wan...

Page 97: ...e telephone wall jack PHONE LINE To connect 1 Connect one end of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack 3 Connect the answering machine to the port of the printer Faxing 97 ...

Page 98: ... calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided...

Page 99: ...en make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to ...

Page 100: ...lephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect one end of the telephone cable that came with your printer to the port of the printer Connect the other end...

Page 101: ...re that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay additional cost then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the port labeled Phone L...

Page 102: ...al cost for activation of the second phone port 3 Connect your analog telephone phone to the port of the printer Notes To make sure that the telephone port on the cable modem is active plug an analog telephone into the telephone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two telephone ports for your devices but do not want to pay additional cos...

Page 103: ...printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog telephone wall jack 3 Connect your analog telephone to the port of the printer Scenario 5 Countries or regions with different telephone wall jacks and plugs Some countries or regions may have different types of telephone wall jack connectors than those that came with the printer The standard wall ...

Page 104: ...region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the port of the printer If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme then do not remove the adapter plug from the port of the printer Part name Part number Lexmark adapter plug 40X8519 Faxing 104 ...

Page 105: ...he wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the telephone adapter Notes The port of the printer may have an adapter plug for use with the adapter Do not remove the plug from the port of the printer In some countries or regions the printer may not come with a telepho...

Page 106: ...ems and answering machines The F port is for telephones N F N Connect the printer to any of the N ports PHONE LINE N F N 1 Connect one end of the telephone cable that came the printer to the port of the printer 2 Connect the other end of the telephone cable to the RJ 11 adapter and then connect the adapter to an N port Faxing 106 ...

Page 107: ...t the other end of the telephone cable to an active analog telephone wall jack 3 Change the distinctive rings setting to match the setting you want for the printer to answer Note The factory default setting for distinctive rings is On This sets the printer to answer single double and triple ring patterns a From the home screen navigate to Settings Fax Settings Analog Fax Setup Answer On b Select t...

Page 108: ...The printer can be set to automatically adjust for daylight saving time 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Cli...

Page 109: ... 5 If necessary enter a prefix in the Dialing prefix field 6 Select the appropriate paper size and page orientation 7 If you want to include a cover page with the fax then select Include cover page with fax and then enter the appropriate information 8 Click OK Notes The Fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these d...

Page 110: ...F tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Fax type the name of the recipient Search Note You can search only for one name at a time 4 Touch the name of the recipient and then touch Fax It Sending a fax at a schedule...

Page 111: ...ord may be required If you do not have an ID and password then contact your system support person 3 Type a name for the shortcut and then enter the fax number Notes To create a multiple number shortcut enter the fax numbers for the group Separate each fax number in the group with a semicolon 4 Assign a shortcut number Note If you enter a number that is already in use then you are prompted to selec...

Page 112: ...r darker 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray...

Page 113: ...el Job on the printer control panel while Scanning appears When using the scanner glass touch Cancel Job on the printer control panel while Scanning appears or while Scan the Next Page and Finish the Job appear Canceling a fax after the original documents have been scanned to memory 1 On the home screen touch Cancel Jobs The Cancel Jobs screen appears 2 Touch the job or jobs you want to cancel Onl...

Page 114: ...address FTP site or LDSS 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Fax Settings 3 From the Fax Forward...

Page 115: ...ument Select from the following content types Graphics The original document is mostly business type graphics such as pie charts bar charts and animations Photo The original document is mostly a photo or an image Text The content of the original document is mostly text or line art Text Photo The original document is a mixture of text graphics and photos Select from the following content sources Bl...

Page 116: ...und Removal Color Balance Color Dropout Contrast Mirror Image Negative Image Scan Edge to Edge Shadow Detail Sharpness and Temperature settings before you fax the document Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smudges or marks around the edges of a document You ...

Page 117: ...ia such as magazine clippings The scanner lets you scan documents directly to a File Transfer Protocol FTP server Only one FTP address may be sent to the server at a time When an FTP destination has been configured by your system support person the name of the destination becomes available as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also be a...

Page 118: ...ame and number are correct and then touch OK Notes If the name or number is incorrect then touch Cancel and then reenter the information If you enter a number that is already in use then you are prompted to select another number Scanning to an FTP address Scanning to an FTP address using the printer control panel 1 Load an original document faceup short edge first into the ADF tray or facedown on ...

Page 119: ...faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From ...

Page 120: ... Next 4 Select a location on your computer where you want to save the scan image 5 Type a scan name and then a user name Note The scan name is the name that appears in the Scan Profile list on the display 6 Click Submit Note Clicking Submit automatically assigns a shortcut number You can use this shortcut number when you are ready to scan your documents 7 Review the instructions on the Scan Profil...

Page 121: ...hold the printer you want to configure Right click the printer you want to configure 6 From the menu that appears select Scan Properties or Properties and then change the settings as necessary 7 From the printer control panel touch Scan to Computer and then select from the following options Scan Scan and save the document directly to a selected location on the computer Scan for Print Scan and auto...

Page 122: ...et the paper size of the documents you are going to scan When Original Size is set to Mixed Sizes you can scan an original document that contains mixed paper sizes letter and legal size pages Resolution This option lets you adjust the output quality of your file Increasing the image resolution increases the file size and the time needed to scan your original document Decreasing the image resolutio...

Page 123: ...e If Multi page TIFF is turned off in the Settings menu then TIFF saves one page in each file The file size is usually larger than an equivalent JPEG JPEG Use to create and attach a separate file for each page of the original document XPS Use to create a single XPS file with multiple pages Page Setup This option lets you change the following settings Sides Duplex This specifies if the original doc...

Page 124: ...re settings before you scan the document Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a particular edge Edge Erase erases whatever is withi...

Page 125: ...ry Print Demo Asset Report Active NIC Standard Network1 Standard USB SMTP Setup Security Settings Help Manage Shortcuts Option Card Menu2 Edit Security Setups Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date and Time General Settings Copy Settings Fax Settings E mail Settings FTP Settings Flash Drive Menu Print Settings Print All Guides Copy Guide E mail G...

Page 126: ...ow or black toner cartridge Black or Color Imaging Kit Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported OK Non genuine Lexmark Imaging Kit Show the status of the black or color imaging kit Waste Toner Bottle Near Full Replace Missing OK Show the status of the waste toner bottle Maintenance Kit Nearly Low Low Very Low Replace OK Show the status of the maintenanc...

Page 127: ...in each tray Notes Letter is the U S factory default setting A4 is the international factory default setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Tray x Type Plain Paper Card Stock Transparency Recycled Labels Glossy Bond Letterhead Prepr...

Page 128: ...nu item applies only when the multipurpose feeder MP Feeder is installed The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type loaded in the multipurpose feed...

Page 129: ...Custom Type x Specify the paper type being manually loaded Note Plain Paper is the factory default setting Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default setting Manual Envelope Type Envel...

Page 130: ...tock loaded Notes Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Glossy Textur...

Page 131: ...tory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the light paper loaded Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specify the relative texture of the heavy paper loaded Note Normal is the fac...

Page 132: ...pecify the relative weight of the glossy paper loaded Note Normal is the factory default setting Heavy Glossy Weight Light Normal Heavy Specify the relative weight of the heavy glossy paper loaded Note Normal is the factory default setting Labels Weight Light Normal Heavy Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Spec...

Page 133: ... Note Normal is the factory default setting Custom x Weight Light Normal Heavy Specify the relative weight of the custom paper loaded Notes Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use To Cardstock Loading Off Determine and set two sided printing for all print jobs that specify Cardstock as the paper type Recycled Loading Du...

Page 134: ...inting for all print jobs that specify Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs that specify Light as the paper type Heavy Loading Duplex Off Determine and set two sided printing for all print jobs that specify Heavy as the paper type Rough Cotton Loading Off Determine and set two sided printing for all print jobs that specify Rough...

Page 135: ...r feeder in order to print from that source Custom Names menu Use To Custom Name x Specify a custom name for a paper type This name replaces Custom Type x in the printer menus Custom Scan Sizes menu Use To Custom Scan Size x Scan Size Name Width 1 8 5 inches 25 215 9 mm Height 1 14 inches 25 355 6 mm Orientation Portrait Landscape 2 scans per side Off On Specify a custom scan size name scan sizes ...

Page 136: ... mm is the international factory default setting You can increase the height in 1 mm increments Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Stati...

Page 137: ...rint a list of profiles stored in the printer Print Fonts Print a report of all the fonts available for the printer language currently set in the printer Print Directory Print a list of all the resources stored on an optional flash memory card or in printer hard disk Notes Job Buffer Size must be set to 100 Make sure the optional flash memory or printer hard disk is installed correctly and working...

Page 138: ... this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the ...

Page 139: ...avigate to either of the following Network Ports Standard Network Standard Network Setup Reports Network Ports Network x Network x Setup Reports Use To Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Netw...

Page 140: ...nd Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP On Off Specify the DHCP address and parameter assignment Note On is the factory default setting Enable RARP On Off Specify the RARP address assignment setting Note Off is the factory default setting Enable BOOTP On Off Specify ...

Page 141: ...vailable only in network printers or printers that are attached to print servers Use To Enable IPv6 On Off Enable IPv6 in the printer Note On is the factory default setting Auto Configuration On Off Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note On is the factory default setting Set Hostname Set the host name Note These...

Page 142: ...twork using an access point Ad hoc configures wireless connection directly between the printer and a computer Compatibility 802 11b g 802 11b g n Specify the wireless standard for the wireless network Note 802 11b g n is the factory default setting Choose Network Select an available network for the printer to use View Signal Quality View the quality of the wireless connection View Security Mode Vi...

Page 143: ... if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default...

Page 144: ...ess yyy yyy yyy yyy Set the network address information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask yyy yyy yyy yyy Set the netmask information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Gate...

Page 145: ...one is the factory default setting for Device Initiated E mail and User Initiated E mail Device Userid and Device password are used to log in to the SMTP server when Use Device SMTP Credentials is selected User Initiated E mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E mail address and Password Prompt user Device Userid Device password Kerberos 5 Realm NTLM Do...

Page 146: ...tes is the factory default setting Security Reset Jumper No Effect Access controls No Security Reset factory security defaults Adjust the security settings Notes No Effect means the reset has no effect on the printer security configuration Access controls No Security retains all the security information that the user has defined No Security is the factory default setting Reset factory security def...

Page 147: ...nfidential jobs held in the printer memory are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores p...

Page 148: ...emote Syslog Method Normal UDP Stunnel Remote Syslog Facility 0 23 Log full behavior Wrap over oldest entries E mail log then delete all entries Specify how audit logs are configured Notes Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable Remote Syslog determines if logs are sent to a remote server No is the factory de...

Page 149: ...gh the printer control panel or EWS No is the factory default setting E mail log wrapped alert determines if the printer sends the administrator an e mail when log entries are wrapping No is the factory default setting E mail full alert determines if the printer sends the administrator an e mail when the log fills a certain amount of its allotted space No is the factory default setting full alert ...

Page 150: ...ngs menu General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text appearing on the printer display Note Not all languages are available for all printers and you may need to install special hardwar...

Page 151: ... is loaded in the ADF Note Enabled is the factory default setting Quiet Mode Off On Reduce the amount of noise produced by the printer Notes Off is the factory default setting This supports the performance specifications for your printer On configures the printer to produce as little noise as possible This is best suited for printing text and line art For optimal printing of color rich documents s...

Page 152: ...al setting is determined by your country or region selection in the initial setup wizard Changing this setting also changes the default for each input source in the Paper Size Paper Type menu Changing this setting also changes the default for the Original Size setting in the following menus Copy Settings Fax Settings E mail Settings FTP Settings and the Scan Settings section of Flash Drive Menu Se...

Page 153: ... side Date Time is the factory default setting for Right side Displayed Information continued Black Toner Cyan Toner Magenta Toner Yellow Toner Fuser Transfer Module Customize the displayed information for the Black Toner Cyan Toner Magenta Toner Yellow Toner Fuser and Transfer Module settings Select from the following options When to display Do not display Display Message to display Default Alter...

Page 154: ...isplay Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E mail E mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Basic Card Copy Scan to Network My Shortcuts Multi Send Add or remove icons and buttons that appear on the home screen For each icon or button select from the following...

Page 155: ...ainer is never shown in Held Jobs Allow Background Removal On Off Specify whether image background removal is allowed in copy fax e mail FTP or scan to USB jobs Note On is the factory default setting Allow Custom Job Scans On Off Determine if Custom Job and Custom Job scanning settings appear for copy scan and fax jobs Notes On is the factory default setting This menu item appears only when a form...

Page 156: ...mber of minutes of inactivity before the printer enters a lower power state Note 15 is the factory default setting Timeouts Sleep Mode Disabled 1 120 Set the amount of time in seconds the printer waits after a job is printed before it goes into a reduced power state Notes 30 is the factory default setting Disabled appears only when Energy Conserve is set to Off Lower settings conserve more energy ...

Page 157: ...f is the factory default setting This follows the normal Screen Timeout expires workflow On continues to show the same screen and allows the user to reset the Screen Timeout timer instead of returning to the home screen Timeouts Print Timeout Disabled 1 255 Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes 90 ...

Page 158: ...in amount of time then the printer shows the applicable error instead of restarting Print Recovery Auto Continue Disabled 5 255 Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes ...

Page 159: ...stores all printer settings to the factory default settings except those in Network Ports menu All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected Export Configuration Package Export Export the printer configuration package to a flash drive Note The configuration package cannot be exported unless a flash drive is attached to t...

Page 160: ...t has print on one side while the copy will have print on both sides 2 sided to 1 sided The original document has print on both sides while the copy will have print on just one side 2 sided to 2 sided The original document has print on both sides and the copy will also have print on both sides Paper Saver Off 2 up Portrait 2 up Landscape 4 up Portrait 4 up Landscape Allow copying of two or four sh...

Page 161: ...e for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Separator Sheet Source Tray x Multipurpose Feeder Specify the separato...

Page 162: ...m of 64 characters is allowed Allow priority copies On Off Allow interruption of a print job to copy a page or document Note On is the factory default setting Custom Job scanning On Off Copy in a single copy job a document that contains mixed paper sizes Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Allow Save as Shortc...

Page 163: ...f the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a copy Note 0 is the factory default setting ADF Skew Fix Auto Off On Correct the slight skew in the scanned image Note Off is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory default sett...

Page 164: ...qual is the factory default setting This splits the memory for sending and receiving fax jobs into equal amounts Mostly send specifies that most of the memory is set to send fax jobs All send specifies that all the memory is set to send fax jobs All receive specifies that all the memory is set to receive fax jobs Mostly receive specifies that most of the memory is set to receive fax jobs Cancel Fa...

Page 165: ...f Footer x Configure the fax cover page Note Off by default is the factory default setting for all Fax Cover Page options Fax Send Settings Use To Resolution Standard Fine 200 dpi Super Fine 300 dpi Specify quality in dots per inch dpi A higher resolution gives better print quality but increases the fax transmission time for outgoing faxes Note Standard is the factory default setting Understanding...

Page 166: ...g Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser...

Page 167: ...ow the printer driver to send fax jobs Note Yes is the factory default setting Allow Save as Shortcut On Off Save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specify the dialing sound either as a tone or a pulse Note Tone is the factory default setting Max Speed 2400 4800 9600 14400 33600 Specify the maximum speed in baud at which faxes are s...

Page 168: ...or content Specify the contrast in the scanned image Note Best for content is the factory default setting Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible Note 0 is th...

Page 169: ...tting Fax Job Waiting None Toner Toner and Supplies Remove fax jobs from the print queue when the job requires specific unavailable resources Note None is the factory default setting Rings to Answer 1 25 Specify the number of rings before answering an incoming fax job Note 3 is the factory default setting Auto Answer Yes No Allow the printer to answer an incoming fax job Note Yes is the factory de...

Page 170: ...ctory default setting Max Speed 2400 4800 9600 14400 33600 Specify the maximum speed in baud at which faxes are received Note 33600 is the factory default setting Fax Forwarding Print Print and Forward Forward Enable forwarding of received faxes to another recipient Note Print is the factory default setting Forward to Fax E mail FTP LDSS eSF Specify the type of recipient to which faxes are forward...

Page 171: ...r log following a receive error Note Print Never is the factory default setting Auto Print Logs On Off Enable automatic printing of fax logs Notes On is the factory default setting Logs print after every 200 fax jobs Log Paper Source Tray x Manual Feeder Specify the source of the paper used for printing logs Note Tray 1 is the factory default setting Logs Display Remote Station Name Dialed Number ...

Page 172: ...Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Specify ring patterns when the printer is answering calls Note All Rings is the factory default setting Fax Mode Fax Server Setup menu Fax Mode sends the fax job to a fax server for transmission Use To To Format Enter specific fax information using the virtual keyboard on the printer cont...

Page 173: ...scanning to fax Darkness 1 9 Adjust the darkness of the output Note 5 is the factory default setting Orientation Portrait Landscape Specify the orientation of the scanned image Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 4 x 6 in 3 x 5 in Specify the paper size of the documen...

Page 174: ...to 512 characters in the Message field You can enter up to 53 characters in the File Name field E mail Server Setup Send me a copy Never appears On by default Off by default Always On Send a copy of the e mail to the sender Note Never appears is the factory default setting E mail Server Setup Max E mail size 0 65535 KB Specify the maximum e mail size in kilobytes KB Note E mails greater than the s...

Page 175: ...for e mailing Note 1 5 is the factory default setting Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color Off On Specify ...

Page 176: ...edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality of the image Notes Best for content is the factory default setting 5 reduces the file size and quality of the ima...

Page 177: ...8 bit Enable the Text Photo mode to produce smaller file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting Custom Job scanning On Off Copy a document that contains mixed paper sizes Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Off Show a preview on the displa...

Page 178: ...ginal document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting ADF Skew Fix Auto Off On Correct the slight skew in the scanned image Note Off is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory default sett...

Page 179: ...aser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color Off On Specify whether or not copies are printed in color Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the quality of the scan in dots per inch Note 150 dpi is the factory d...

Page 180: ...assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and the quality of the image Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is lessened 90 provides the best image quality but the file size is...

Page 181: ...using 1 bit images when Color is set to Off Note 8 bit is the factory default setting File Name Specify a base file name Note You can type up to 53 characters Custom Job Scanning On Off Copy a document that contains mixed paper sizes into a single scan job Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Of...

Page 182: ...e Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting ADF Skew Fix Auto Off On Correct the slight skew in the scanned image Note Off is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the origi...

Page 183: ...Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color On Off Specify whether the device captures and transmits content in color or in black and white Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch...

Page 184: ...edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is reduced 90 provides the best image quality but the ...

Page 185: ... the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Off Show a preview on the display for scan jobs Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Background Removal 4 to 4 Adjust the amount of background visible in a scanned image Note 0 is the...

Page 186: ...he original document Note Off is the factory default setting Sharpness 1 5 Adjust the amount of sharpness on a scanned image Note 3 is the factory default setting Temperature 4 to 4 Specify warm or cool outputs Notes 0 is the factory default setting Cool values generate a bluer output than the default while warm values generate a redder output than the default Print Settings menu Use To Copies 1 9...

Page 187: ...r of pages per sheet is selected each page is scaled so that the number of pages you want can be displayed on the sheet Paper Saver Border None Solid Print a border on each page Note None is the factory default setting Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the order in which pages are printed on a single sheet when using Paper Saver Notes Horizontal i...

Page 188: ...obs print Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Print Area Normal Fit to Page Whole Page Set the logical and physical printable area Notes Normal is the factory default setting When attempting to print data in the non printable ...

Page 189: ...ears and downloads are not deleted Print All Order Alphabetical Oldest First Newest First Specify the order in which held and confidential jobs are printed when Print All is selected Note Alphabetical is the factory default setting Print jobs always appear in alphabetical order on the printer control panel Finishing menu Use To Sides Duplex 1 sided 2 sided Specify whether two sided duplex printing...

Page 190: ...t between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Separator Source Tray x Manual Feeder Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple pages on a single sheet of paper Notes Off is the factory de...

Page 191: ...computer monitors are impossible to duplicate on the printed page Print Resolution 1200 dpi 4800 CQ Specify the printed output resolution in dots per inch or in color quality CQ Note 4800 CQ is the factory default setting Toner Darkness 1 5 Lighten or darken the printed output Notes 4 is the factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines On Off Enable...

Page 192: ...Black 5 to 5 Reset Defaults Adjust color in printed output by increasing or decreasing the amount of toner being used for each color Note 0 is the factory default setting Color Samples sRGB Display sRGB Vivid Display True Black Vivid Off RGB US CMYK Euro CMYK Vivid CMYK Off CMYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer Notes Selecting any setting ...

Page 193: ...S CMYK Euro CMYK Vivid CMYK Off Notes US CMYK is the factory default setting This applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the international factory default setting This applies a color conversion table that tries to produce output that matches Euroscale color output Vivid CMYK increases color saturation for the US conversion table O...

Page 194: ...k Near Full Level Off 1 99 Specify the maximum size of the log file Note 5 is the factory default setting Disk Near Full Action None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how the printer responds when the print...

Page 195: ...est Flash memory refers to the memory added by installing a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes De...

Page 196: ... Print annotations in a PDF Note Do Not Print is the factory default setting PostScript menu Use To Print PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Enable users to disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is...

Page 197: ...n where it is stored Note Courier 10 is the factory default setting Courier 10 shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash K for Disk and D for Download Symbol Set 10U PC 8 12U PC 850 Specify the symbol set for each font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory de...

Page 198: ... each page Notes 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size paper Notes 198 mm is the fa...

Page 199: ...res the Select Paper Feed command This option appears only when it is selected by the PCL 5 interpreter 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Display the factory default setting assigned to each tray or feeder Tray Renumber Restor...

Page 200: ...rs Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Set the default font for HTML documents Note The Times font is used in HTML documents that do not specify a font Use To Font Size 1 255 pt Set the default font size for HTML documents Notes 12 pt is the factory default setting Font size can be increased in 1 point increments Scale 1 400 Scale the default font for HTML documents Note...

Page 201: ... images Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Scale the image to fit the selected paper size Notes Best Fit is the factory default setting When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation Note Portrait is the factory default setting Help menu...

Page 202: ...rtcut numbers or the address book and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address shortcut numbers or the address book and about changing settings Color Quality Provides information about solving color quality issues Print Defects Guide Provides help in resolving repeating defects in copies or prints Information Gui...

Page 203: ...mation on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 204 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 61...

Page 204: ...ce energy use especially when the printer is idle Printer engine motors do not start until it is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature Turn off print log features 3 Clic...

Page 205: ...er and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Timeouts 3 In the Sleep Mode field enter the number of minute...

Page 206: ... the printer control panel 1 From the home screen navigate to Settings General Settings 2 From the Press Sleep Button or Press and Hold Sleep Button menu select Hibernate and then touch Submit Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a W...

Page 207: ...temporarily disable it to load the Web page correctly 2 Click Settings General Settings Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Adjusting the brightness of the printer display To save energy or if you are have trouble reading from the display adjust the brightness of the display ...

Page 208: ...pt Recycling Lexmark packaging Lexmarkcontinuallystrivestominimizepackaging Lesspackaging helpstoensurethatLexmarkprintersaretransported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recyc...

Page 209: ...ame with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Saving money and the environment 209 ...

Page 210: ...ring simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system device settings network information and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer specific functionality This lets ...

Page 211: ... that all data are completely erased is to physically destroy each hard disk where data is stored Erasing volatile memory Thevolatilememory RAM installedinyourprinterrequires apowersourcetoretaininformation Toerasethebuffered data simply turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these...

Page 212: ...formation should be wiped using this method 4 Touch Yes to proceed with disk wiping Notes A status bar will indicate the progress of the disk wiping task Disk wiping can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back Exit Config Menu The printer will perform a power on reset and then return to normal operating mode Conf...

Page 213: ...so may result in loss of data Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return to the Enable Disable screen 5 Touch Back Exit Config Menu The printer will perform a power on reset and then retur...

Page 214: ...t CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin multipurpose feeder and manual feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint...

Page 215: ...d or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Clean all the areas shown and then let them dry 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 4 Close the scanner cover Maintaining the printer 215 ...

Page 216: ...nsumption Considerthevariablelevelofaccuracybeforepurchasingorreplacing suppliesbasedontheestimate Untilanadequateprint historyisobtainedontheprinter theestimatedcartridgeyieldis based on approximately 5 coverage per page Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regi...

Page 217: ...ra High Yield Return Program Toner Cartridge 24B6011 Ordering imaging kits Item All countries and regions Black imaging kit 700Z1 Color imaging kit 700Z5 Ordering a maintenance kit Notes Using certain types of paper may require more frequent replacement of the maintenance kit The fuser and transfer module are included in the maintenance kit and can also be individually ordered and replaced if nece...

Page 218: ...C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Replacing supplies Replacing the waste toner bottle 1 Top door 2 Waste toner bottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle 2 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching ...

Page 219: ...3 Open the top door 4 Remove the right side cover Maintaining the printer 219 ...

Page 220: ...e toner bottle and then remove the waste toner bottle 6 Seal the used waste toner bottle in the enclosed packaging For more information see Recycling Lexmark products on page 208 7 Insert the replacement waste toner bottle Maintaining the printer 220 ...

Page 221: ...8 Insert the right side cover 9 Slide and hold the release latch on the right side of the printer and then slowly close the top door 10 Close the front door Maintaining the printer 221 ...

Page 222: ...maging kit 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 222 ...

Page 223: ...lifting the handles and then gently pulling them away from the imaging kit 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 223 ...

Page 224: ...ull out the imaging kit 8 Unpack the replacement black and color imaging kit Notes The color imaging kit includes the imaging kit and the cyan magenta yellow and black developer units The black imaging kit includes the imaging kit and the black developer unit 9 Seal the used imaging kit in the bag that the replacement imaging kit came in Maintaining the printer 224 ...

Page 225: ...lack imaging kit save the cyan magenta and yellow developer units Dispose only the black developer unit 10 Gently shake the yellow cyan magenta and black developer units side to side 11 Remove the red packing strip and the attached fabric from the developer units Maintaining the printer 225 ...

Page 226: ...each developer unit is inserted into the matching color slot 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs Maintaining the printer 226 ...

Page 227: ...insert the imaging kit 15 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 16 Insert the waste toner bottle Maintaining the printer 227 ...

Page 228: ...17 Insert the right side cover 18 Insert the toner cartridges 19 Slide and hold the release latch on the right side of the printer and then slowly close the top door Maintaining the printer 228 ...

Page 229: ...tridges Warning Potential Damage Damage caused by use of a non Lexmark toner cartridge is not covered under warranty Note A reduced print quality may result from using non Lexmark toner cartridges 1 Open the top door Maintaining the printer 229 ...

Page 230: ...e handle and then gently pulling it away from the imaging kit 3 Unpack the new toner cartridge and then remove its packaging 4 Align the new toner cartridge and then press the cartridge down until it fits into place Maintaining the printer 230 ...

Page 231: ... For more information see Recycling Lexmark products on page 208 Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 231 ...

Page 232: ...2 Open the top door 3 Lift the toner cartridge handle and then gently pull it from the imaging kit Maintaining the printer 232 ...

Page 233: ... cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle 6 Lift the blue levers on the imaging kit and then pull the imaging kit until it stops Maintaining the printer 233 ...

Page 234: ...ut the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit Doing so could damage the imaging kit 8 Remove the used developer unit 9 Gently shake the replacement developer unit side to side before removing it from its packaging Maintaining the printer 234 ...

Page 235: ...10 Remove the red shipping cover from the developer unit 11 Insert the developer unit 12 Align and then insert the imaging kit Maintaining the printer 235 ...

Page 236: ...firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 14 Replace the waste toner bottle 15 Insert the right side cover Maintaining the printer 236 ...

Page 237: ...n the right side of the printer and then slowly close the top door 18 Close the front door 19 Seal the used developer unit in the bag that the replacement developer unit came in For more information see Recycling Lexmark products on page 208 Maintaining the printer 237 ...

Page 238: ...ray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions Any cart used to move the printer mus...

Page 239: ...k on a printer control panel Setting up e mail alerts Configuretheprintertosendyoue mailalertswhen thesuppliesaregettingloworwhenthepaperneedstobechanged or added or when there is a paper jam 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods ...

Page 240: ...s in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification Descriptio...

Page 241: ...gs Copying printer settings to other printers Note This feature is available only in network printers 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporar...

Page 242: ...ng factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected From the home screen navigate to Settings General Settings Factory Defaults Restore Now ...

Page 243: ...not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maximum paper fill indicator Do not slide the paper into the tray Load paper as shown in the illustration Clearing jams 243 ...

Page 244: ...ter or printer control panel Store paper per manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on the printer display Open the doors covers and trays indicated on the display to remove the jam Note When Jam Recovery is set to On or Auto the printer reprints jammed pages However Auto...

Page 245: ...n the front door and then remove the jammed paper 6 Tray x x page jam open tray x 24y xx Pull out the indicated tray and then remove the jammed paper 7 Multipurpose feeder x page jam clear multipurpose feeder 250 xx Push the paper releaselever to lift thepaper rollers and then remove the jammed paper 8 Manual feeder x page jam clear manual feeder 251 xx Remove the jammed paper x page jam clear sta...

Page 246: ...e hot To reduce the risk of injury from a hot component allow the surface to cool before touching a If there is a jammed paper under the fuser then firmly grasp the paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 246 ...

Page 247: ...ll the green lever to open the fuser cover c If there is a jammed paper in the fuser then hold down the fuser cover and then remove the paper Note Make sure all paper fragments are removed Clearing jams 247 ...

Page 248: ... 6 From the printer control panel touch Done to clear the message and continue printing x page jam open front door to clear fuser 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 248 ...

Page 249: ...2 Open the top door Clearing jams 249 ...

Page 250: ...3 Pull the green lever to open the fuser cover 4 Hold down the fuser cover and then remove the jammed paper Note Make sure all paper fragments are removed Clearing jams 250 ...

Page 251: ...nt door 7 From the printer control panel touch Done to clear the message and continue printing x page jam open front door 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 251 ...

Page 252: ...r the message and continue printing x page jam open front door to clear duplex 23y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 252 ...

Page 253: ...ue printing x page jam open tray x 24y xx 1 Pull out the tray completely Note The message on the printer display determines in which tray the paper jam is located 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 253 ...

Page 254: ...the message and continue printing x page jam clear manual feeder 251 xx 1 Pull out the standard 250 sheet tray Tray 1 and manual feeder 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 254 ...

Page 255: ...pose feeder 250 xx 1 Push the paper release lever in the multipurpose feeder to access the jammed paper and then gently pull out the paper Note Make sure all paper fragments are removed 2 Flexthesheetsofpaperbackandforthtoloosenthem andthenfanthem Donotfoldorcreasethepaper Straighten the edges on a level surface Clearing jams 255 ...

Page 256: ...to the multipurpose feeder 4 Slide the paper guide until it lightly rests against the edge of the paper stack 1 2 5 From the printer control panel touch Done to clear the message and continue printing Clearing jams 256 ...

Page 257: ...n the ADF cover 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the ADF cover 5 Straighten the edges of the original documents then load the documents into the ADF and then adjust the paper guide 6 From the printer control panel touch Done to clear the message and continue printing Clearing jams 257 ...

Page 258: ...ct size and type of paper in the tray or feeder and then touch Finished changing paper on the printer control panel Note Make sure the paper size and type are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper type paper size Try one or more of the following Load the correct size and type of paper in the tray or feeder and then touch Finished...

Page 259: ...he message and continue printing Color cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary touch Continue on the printer control panel to clear the message and continue printing Complex page some data may not have printed 39 Try one or more of the following F...

Page 260: ...ter hard disk and clear the message Note Formatting deletes all the files stored in the printer hard disk Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Fax partition inoperative Contact system ...

Page 261: ...ize and type in the Paper menu on the printer control panel Make sure the correct paper size and type are specified in Print Properties or the Print dialog settings Check if the paper size is correctly set For example if MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Check the length and width guides and make sure the paper is loaded properly...

Page 262: ...To use the tray orfeeder with the correct size and typeof paper touch Finished loadingpaper on the printer control panel Note If the printer finds a tray or feeder that has the correct size and type of paper then it feeds from that tray or feeder If the printer cannot find a tray or feeder with the correct size and type of paper then it prints from the default paper source Cancel the current job L...

Page 263: ...orrect size and type of paper then it feeds from that tray or feeder If the printer cannot find a tray or feeder with the correct size and type of paper then it prints from the default paper source Cancel the current job Load Manual Feeder with custom string Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel touch Prompt each pag...

Page 264: ...tenance kit For more information contact customer support at http support lexmark com or your service representative If necessary touch Continue to clear the message and continue printing Maintenance kit nearly low 80 xy For more information contact customer support at http support lexmark com or your service representative If necessary touch Continue to clear the message and continue printing Mai...

Page 265: ...eliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Warning Potential Damage Use of third party supplies or parts can affect...

Page 266: ...1 xy Note The type can be a black imaging kit or a black and color imaging kit Try one or more of the following Install the missing imaging kit For more information see the Replacing supplies section of the User s Guide Remove the unresponsive imaging kit and then reinstall it Note If the message appears after reinstalling the supply then the imaging kit may be defective Replace the imaging kit Re...

Page 267: ...artridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace color cartridge printer region mismatch 42 xy Install a toner cartridge that matches the region number of the printer x indicates the value of the printer region y indicates the value of the cartridge region x and y can have the following values Region number Region 0 Global 1 United States Canada ...

Page 268: ...eplace missing type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Install the indicated imaging kit to clear the message For more information see the Replacing supplies section of the User s Guide Replace missing waste toner bottle 82 xy Install the missing waste toner bottle to clear the message For more information see the instruction sheet that came...

Page 269: ...anner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner or contact your system support person Scanner disabled Contact system administrator if problem persists 840 02 Try one or more of the following Touch Continue with scanner disabled to return to the home screen and then contact your system support person Touch Reboot and automatically en...

Page 270: ... Ports USB Buffer Auto Note The printer discards any data received through the USB port Supply needed to complete job Try one or more of the following From the printer control panel touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job 1 Order the missing supply immediately 2 Install the supply For more information see th...

Page 271: ...ce the imaging kit very soon For more information see the Replacing supplies section of the User s Guide If necessary touch Continue on the printer control panel to clear the message and continue printing Unformatted flash detected 53 Try one or more of the following From the printer control panel touch Continue to stop the defragmentation and continue printing Format the flash memory Note If the ...

Page 272: ...heck if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer from Sleep mode or Hibernate mode Go to step 3 Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outle...

Page 273: ...n the printer and the other to the computer print server option or other network device Is the printer cable securely attached to the printer and the computer print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Makesuretoinstallallhardwareoptionsproperlyandremoveanypacking mat...

Page 274: ...al outlet and then turn on the printer Is the internal option properly installed in the controller board Go to step 3 Connect the internal option to the controller board Step 3 Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu settings page Go to step 4 Reinstall the internal option Step 4 a Ch...

Page 275: ...the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds ...

Page 276: ...s to scroll to On or Auto c Touch Submit Do pages reprint after a jam The problem is solved Contact customer support Paper frequently jams Action Yes No Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are a...

Page 277: ...For more information see Avoiding jams on page 243 b Follow the recommendations and then resend the print job Do paper jams still occur frequently Contact customer support The problem is solved Paper jam message remains after jam is cleared Action Yes No Check the entire paper path for jammed paper a Remove any jammed paper b From the printer control panel touch Continue to clear the message Does ...

Page 278: ... may contain a formatting error or invalid data Delete the print job and then send it again For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b FromthePrintandHolddialog selectthe Keepduplicate...

Page 279: ... The problem is solved Step 4 Check if the flash drive is supported For more information on tested and approved USB flash drives see Supported flash drives and file types on page 69 Does the error message still appear Go to step 5 The problem is solved Step 5 Check if the USB port is disabled by the system support person Does the error message still appear Contact customer support The problem is s...

Page 280: ... the paper type b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 4 Step 4 a Check if the trays are not linked b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Contact customer support Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the print...

Page 281: ...F file and then resend the print job Do the files print The problem is solved Go to step 2 Step 2 a Open the document you want to print in Adobe Acrobat b Click File Print Advanced Print As Image OK OK Do the files print The problem is solved Contact customer support Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The ...

Page 282: ... after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 a Turn off the prin...

Page 283: ...is solved Go to step 3 Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print The problem is solved Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings General Settings Print Recovery Page Protect Off b Resend the print job Did the job print The problem is solved Go to step 5 Step 5 a Check if the cable...

Page 284: ...d the print job Do the trays link correctly The problem is solved Go to step 2 Step 2 a Fromtheprintercontrol panel setthepapersizeandtypeinthePaper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Unexpected page breaks occur Acti...

Page 285: ...ter Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the...

Page 286: ... specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not...

Page 287: ...y problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear The problem is solved Contact customer support Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do horizo...

Page 288: ... on prints Contact customer support The problem is solved Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct The problem is solved Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to match the paper load...

Page 289: ...per type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a...

Page 290: ...ray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are yo...

Page 291: ...tting b Resend the print job Is the print still too dark Go to step 3 The problem is solved Step 3 a Fromtheprinter control panel set thepaper type texture andweight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded Go to step 4 Change the paper loaded in the tray to match the paper type texture and wei...

Page 292: ... Is the print still too dark Go to step 7 The problem is solved Step 7 Replace the imaging kit and then resend the print job Is the print still too dark Contact customer support The problem is solved Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too light Go to step 2 The problem is solved ...

Page 293: ...t still too light Go to step 5 The problem is solved Step 5 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its origina...

Page 294: ...ace the imaging kit and then resend the print job Is the printer still printing blank pages Contact customer support The problem is solved Printer is printing solid black pages Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Wa...

Page 295: ... Go to step 2 1 Check if the distance between the defects is equal to one of the following 37 7 mm 1 48 in 78 5 mm 3 09 in 95 mm 3 74 in 2 Take note of the distance and then contact customer support at http support le xmark com or your service representative Step 2 Replace the imaging kit and then resend the print job Do the repeating defects still appear Contact customer support The problem is so...

Page 296: ... the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging kit and then resend the print job Do shadow images still appear on prints Contact customer support The problem is solved Skewed print ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and len...

Page 297: ...he paper loaded in the tray Do the paper type and weight match the paper in the tray Go to step 3 Do one or more of the following Specify the paper type and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due ...

Page 298: ...aked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper texture type ...

Page 299: ... b Resend the print job Do streaked vertical lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging kit and then resend the print job Do streaked vertical lines appear on prints Contact customer support The problem is solved Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Pote...

Page 300: ...atch the paper loaded in the tray Go to step 2 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Contact customer support Toner specks appear on prints Action Yes No R...

Page 301: ...cy b Resend the print job Is the print quality still poor Contact customer support The problem is solved Uneven print density Action Yes No Replace the imaging kit and then resend the print job Is the print density uneven Contact customer support The problem is solved Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Check if your software program is using a correct...

Page 302: ...lace the imaging kit and then resend the print job Do vertical voids appear on prints Contact customer support The problem is solved Color quality problems FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and comput...

Page 303: ...ified in the software program RGB or CMYK combinations Notes Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors When Auto Color Correction is selected the color conversion tables will generate prefer...

Page 304: ...or correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples set to use for a particular color matching problem depends on the Color Correction setting being used the type of object being printed and how the color of the object is specified in the software program When Color Correction is set to Off the color is based on the ...

Page 305: ...or is based on the print job information and no color conversion is implemented b Resend the print job Does the color of the print match the color of the file on the computer screen The problem is solved Go to step 2 Step 2 From the Quality menu on the printer control panel do the following a Select Color Correction and then select Manual b SelectManual Color and then selecttheappropriatecolor con...

Page 306: ... Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 2 Place the document or photo facedown on the scanner glass in the upper left corner Step 2 Check if the paper size setting matches the size of the paper loaded in the tray From the Paper menu on the prin...

Page 307: ...ity output Step 3 If dark marks appear on prints then clean the scanner glass and the ADF glass using a clean lint free cloth dampened with water Is the scanner glass clean Go to step 4 See Cleaning the scanner glass on page 215 Step 4 Send a print job and then check for print quality problems a From the General Settings menu adjust the Eco Mode settings b From the Copy menu adjust the Darkness se...

Page 308: ... Do patterns appear on prints Go to step 8 The problem is solved Step 8 Check for missing or faded text on prints a From the Copy screen navigate to Advanced Options Advanced Imaging b Adjust the settings Sharpness Increase the current setting Contrast Increase the current setting c Resend the copy job Do prints have missing or faded text Go to step 9 The problem is solved Step 9 Check for washed ...

Page 309: ... solved Contact customer support Cannot send or receive a fax Action Yes No Step 1 Check if an error or status message appears on the display Is there an error or status message on the display Cleartheerrororstatus message Go to step 2 Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly groun...

Page 310: ...ected to an analog phone service or the correct digital connector The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used If you are using an ISDN telephone service then connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port conta...

Page 311: ...The problem is solved Go to step 9 Step 9 a Temporarily disable call waiting Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting b Try sending or receiving a fax Can you send or receive a fax The problem is solved Go to step 10 Step 10 a Temporarily disable voice mail service For more information contact your telephone company Note If you want to use...

Page 312: ... Settings Fax Settings Analog Fax Setup c In the Rings to Answer field enter the number of times you want the phone to ring before the printer answers d Click Submit Can you receive faxes The problem is solved Go to step 3 Step 3 Replace the toner cartridge For more information see the instruction sheet that came with the supply Can you receive faxes The problem is solved Contact customer support ...

Page 313: ...elephone number manually Can you send faxes The problem is solved Contact customer support Fax and e mail functions are not set up Notes Before you troubleshoot check if the fax cables are connected The indicator light is blinking red until you set up fax and e mail Action Yes No a From the home screen navigate to Settings General Settings Run initial setup Yes Submit b Turn off the printer and th...

Page 314: ... four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly Print a network setup page or menu settings page and then locate the IP address in the TCP IP section b Click Settings Fax Settings Analog Fax Setup c In the Max Speed menu click one of the following 2400 4800 9600 14400 33600 d Click Submit ...

Page 315: ...umentation that came with the printer Are the cable connections between the printer and the print server secure Contact customer support Tighten the cable connections Scan job was not successful Action Yes No Step 1 Check the cable connections Make sure the Ethernet or USB cable is securely connected to the computer and the printer Are the cables securely connected Go to step 2 Connect the cables ...

Page 316: ...blem is solved Contact customer support Scanning takes too long or freezes the computer Action Yes No Step 1 Check if other applications are interfering with the scan Close all applications that are not being used Does scanning still take too long or freeze the computer Go to step 2 The problem is solved Step 2 Select a lower scan resolution Does scanning still take too long or freeze the computer...

Page 317: ...ality satisfactory Go to step 6 See Print quality problems on page 285 Step 6 Check the scan settings FromtheScanscreen makesuretheContentTypeandContentSource settings are correct for the document being scanned Are the Content Type and Content Source settings correct for the document being scanned Go to step 7 Change the Content Type and Content Source settings to match the document being scanned ...

Page 318: ...ical outlet Step 4 Check if the electrical outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 5 Step 5 Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or ext...

Page 319: ...s four sets of numbers separated by periods such as 123 123 123 123 b Click Settings Apps Apps Management System tab Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Go to step 2 Contact customer support Step 2 Resolve the error Is the application working now The problem is solved...

Page 320: ...us is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open The problem is solved Go to step 4 Step 4 Check if the cable connections...

Page 321: ...brary of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assist...

Page 322: ...ence to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by th...

Page 323: ... are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Euro...

Page 324: ...BA Ready 32 dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at w...

Page 325: ...ce The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide la...

Page 326: ...tråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserového žiare...

Page 327: ...default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the el...

Page 328: ... number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada complianc...

Page 329: ...red If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for y...

Page 330: ... use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d Industrie Canada Lenuméro REN ringer equivalence number numéro d équivalence de sonnerie fournit une indication du nombre maximum d...

Page 331: ...de garantir une protection optimale Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence L installateur de cet équipement radio doit veiller à ce que l antenne soit implantée et dirigée de manière à n émettre aucun champ HF dépassant les limites fixées pour l ensemble de la population par Santé Canada Reportez vous au Code de sécurité 6 que vous p...

Page 332: ...tallé sur toute ligne recevant des impulsions de comptage en Suisse Ce filtre doit être utilisé pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung Lexmark Teilenummer 80D1877 für jede Leitung installiert werden über die in...

Page 333: ...ency radiation Theradiatedoutput powerofthisdeviceisfarbelowtheradiofrequencyexposurelimitsoftheFCCandotherregulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Notice to users in the European Union This product is in conformity with the prote...

Page 334: ... základními požadavky a dalšími příslušnými ustanoveními směrnice 1999 5 ES Dansk LexmarkInternational Inc erklærerherved atdetteproduktoverholderdevæsentligekravogøvrigerelevante krav i direktiv 1999 5 EF Deutsch Hiermit erklärt Lexmark International Inc dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlini...

Page 335: ...Lexmark International Inc oświadcza że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999 5 EC Português A Lexmark International Inc declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999 5 CE Slovensky Lexmark International Inc týmto vyhlasuje že tento produkt spĺňa základné požia...

Page 336: ...s the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repa...

Page 337: ...ch Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and R...

Page 338: ...t to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Cer...

Page 339: ...ble internal options 27 avoiding jams 61 avoiding paper jams 243 B black and white printing 66 blocking junk faxes 113 buttons printer control panel 14 buttons touch screen using 17 C cables Ethernet 38 USB 38 canceling print job from computer 72 canceling a copy job 83 canceling a print job from a computer 72 from the printer control panel 72 canceling an e mail 91 cannot open Embedded Web Server...

Page 340: ... Settings menu 159 copy troubleshooting copier does not respond 306 partial document or photo copies 306 poor copy quality 307 poor scanned image quality 316 scanner unit does not close 307 316 copying adding an overlay message 82 adjusting quality 79 canceling a copy job 83 collating copies 80 creating shortcuts using the printer control panel 76 custom job 81 different paper sizes 77 enlarging 7...

Page 341: ...emory 211 erasing volatile memory 211 Error reading USB drive Remove USB 260 Error reading USB hub Remove hub 260 Ethernet network preparing to set up for Ethernet printing 39 Ethernet network setup using Macintosh 39 using Windows 39 Ethernet networking Macintosh 39 Windows 39 Ethernet port 38 Ethernet setup preparing for an 39 exporting a configuration using the Embedded Web Server 25 EXT port 3...

Page 342: ...mware card 27 flash drive printing from 68 flash drives supported file types 69 font sample list printing 72 Forms and Favorites setting up 21 forwarding faxes 114 FTP FTP options 122 FTP address creating shortcuts using the printer control panel 118 FTP address scanning to using a shortcut number 118 using the printer control panel 118 FTP options FTP 122 FTP screen advanced options 124 options 1...

Page 343: ...45 550 sheet tray 45 650 sheet duo tray 45 49 card stock 50 envelopes 48 50 manual feeder 48 multipurpose feeder 50 transparencies 50 loading letterhead paper orientation 56 lock security 210 M maintenance kit ordering 217 Maintenance kit low 80 xy 264 Maintenance kit nearly low 80 xy 264 Maintenance kit very low x estimated pages remain 80 xy 264 making copies using paper from selected tray 77 ma...

Page 344: ...oner bottle 217 original size e mail options 91 scan options 122 output file type changing 90 P page setup e mail options 93 fax options 115 scan options 123 paper characteristics 59 different sizes copying 77 letterhead 61 preprinted forms 61 recycled 61 saving 81 selecting 60 storing 61 unacceptable 60 Universal size setting 45 using recycled 203 paper feed troubleshooting message remains after ...

Page 345: ...restart Last job may be incomplete 266 printer hard disk disposing of 210 encrypting 212 wiping 212 printer hard disk encryption 212 printer hard disk memory erasing 212 printer information where to find 9 printer IP address finding 20 printer is printing blank pages 293 printer message x page jam open front door to clear duplex 23y xx 252 printer messages Color cartridge low 88 xy 259 Color cartr...

Page 346: ...f restarting job 268 Replace maintenance kit 0 estimated pages remain 80 xy 268 Replace missing color cartridge 31 xy 268 Replace missing type imaging kit 31 xy 268 Replace missing or unresponsive type imaging kit 31 xy 266 Replace missing waste toner bottle 82 xy 268 Replace unsupported color cartridge 32 xy 268 Replace unsupported type imaging kit 32 xy 269 Replace waste toner bottle 82 xy 269 R...

Page 347: ...lace unsupported type imaging kit 32 xy 269 Replace waste toner bottle 82 xy 269 reports viewing 239 Reports menu 136 reserve print jobs 70 printing from a Macintosh computer 71 printing from Windows 71 resolution e mail options 92 scan options 122 resolution fax changing 112 Restore held jobs 269 restoring factory default settings 241 RJ 11 adapter 103 S safety information 7 8 Save As Shortcut co...

Page 348: ...ping the printer 238 shortcuts creating copy screen 76 e mail 88 fax destination 111 FTP address 118 FTP destination 117 showing icons on the home screen 20 sides duplex copy options 84 Sleep mode adjusting 205 SMTP server not set up Contact system administrator 269 271 SMTP Setup menu 144 Some held jobs were not restored 270 Standard Network menu 137 Standard network software error 54 270 standar...

Page 349: ...ng print quality blank pages 293 characters have jagged edges 285 clipped pages or images 285 gray background on prints 286 horizontal voids appear on prints 287 print irregularities 290 print is too dark 291 print is too light 292 printer is printing solid black pages 294 repeating print defects 295 shadow images appear on prints 295 skewed print 296 streaked horizontal lines appear on prints 297...

Page 350: ...ile memory 210 erasing 211 volatility statement of 210 W waste toner bottle ordering 217 replacing 218 Waste toner bottle nearly full 82 xy 271 wiping the printer hard disk 212 Wireless menu 141 wireless network configuration information 41 wireless network setup using the Embedded Web Server 43 wireless setup wizard using 42 X XPS menu 196 Index 350 ...

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Lexmark XC2100 Series, User Manual

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