Lexmark X5400 Series Fax Manual Download Page 42

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Troubleshooting

Setup Troubleshooting

Incorrect language appears on the display

These are possible solutions. Try one of the following:

HANGE

THE

LANGUAGE

SELECTION

DURING

INITIAL

SETUP

After you select a language,

Language

appears again on the display. To change the selection:

Press

repeatedly until the language you want appears on the display.

Press

to save.

ELECT

DIFFERENT

LANGUAGE

AFTER

INITIAL

SETUP

From the control panel, press

Copy Mode

Press .

Press

repeatedly until

Tools

appears.

Press

repeatedly until

Device Setup

appears.

Press

repeatedly until

Language

appears.

Press

repeatedly until the language you want appears on the display.

Press

to save.

Power button is not lit

These are possible solutions. Try one or more of the following:

RESS

POWER

BUTTON

Make sure the printer is on by pressing

Troubleshooting

Summary of Contents for X5400 Series

Page 1: ...X5400 Series All In One Fax Guide 2007 www lexmark com...

Page 2: ......

Page 3: ...Fax 20 Loading original documents on the scanner glass 21 Loading original documents into the Automatic Document Feeder 22 Sending a fax 24 Entering a fax number 24 Sending a fax using the software 2...

Page 4: ...reports 39 Ordering Cartridges 41 Ordering print cartridges 41 Troubleshooting 42 Setup Troubleshooting 42 Incorrect language appears on the display 42 Power button is not lit 42 Software does not in...

Page 5: ...iption Where to find North America Where to find rest of world Telephone support Call us at US 1 800 332 4120 Monday Friday 8 00 AM 11 00 PM EST Saturday Noon 6 00 PM EST Canada 1 800 539 6275 Support...

Page 6: ...ed Warranty Information Lexmark International Inc furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date...

Page 7: ...DF paper guide Keep paper straight when feeding into the ADF 6 Automatic Document Feeder ADF Scan copy orfaxmultiple pageletter legal andA4 size documents 7 Automatic Document Feeder ADF exit tray Hol...

Page 8: ...printer Note Remove the plug to access the port 5 LINE port LINE Connect the printer to an active telephone line to send and receive faxes The printer must be connected to this telephone line to rece...

Page 9: ...lands France Portugal To connect your printer to an answering machine or other telecommunications equipment use the telephone line adapter included in the box with the printer 1 Connect one end of the...

Page 10: ...the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer Warning Potential Damage Do not touch cab...

Page 11: ...egion specific equipment that you connect to the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the prin...

Page 12: ...p steps If you want a digital connection such as ISDN DSL or ADSL a third party device such as a DSL filter is required You do not need to attach the printer to a computer but you do need to connect i...

Page 13: ...essages and faxes Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapt...

Page 14: ...ting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer 1 Make sure you have a telephone cord and a telephone wa...

Page 15: ...e product and a telephone wall jack 2 Connect one end of the telephone cord into the LINE port of the printer 3 Connect the other end of the telephone cord into the N slot of an active telephone wall...

Page 16: ...r with a modem to send faxes from the software application Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment...

Page 17: ...our telephone is located to make copies or to send and receive faxes without using a computer Note Setup steps may vary depending on your country or region For more information on connecting the print...

Page 18: ...ever this method of dialing may not work if the PBX telephone system uses a dial tone that is not recognizabletomostfaxmachines The DialingwhilebehindaPBX featureenablestheprintertodialthefaxnumber wi...

Page 19: ...andtorequestanR interfaceport contactyourISDNprovider If you are using DSL connect to a DSL filter or router that will support analog use For more information contact your DSL provider If you are usin...

Page 20: ...agazine clippings Note If you want to customize fax settings Using the control panel see Understanding the Fax menu on page 33 Using the computer see Customizing settings using the Fax Setup Utility o...

Page 21: ...os text documents magazine articles newspapers and other publications You can scan a document for faxing 1 Make sure the computer and the printer are on 2 Open the top cover 3 Place the original docum...

Page 22: ...is not curled Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the Automatic Document Feeder ADF Place these items on the scanner glas...

Page 23: ...per A4 paper Legal size paper You adjust the paper guide on the Automatic Document Feeder ADF tray to the width of the original document Theoriginaldocumentisloadedfacedown topedgefirst until you hear...

Page 24: ...nhowtoaddSpeedDialorGroupDialnumbers using the computer see Setting up Speed Dial on page 39 ForinstructionsonhowtoaddSpeedDialorGroupDialnumbers using the control panel see Using the Phone Book on pa...

Page 25: ...m the Speed Dial or Group Dial list For more information see Entering a fax number on page 24 Note To set up Speed Dial see Setting up Speed Dial on page 39 5 If you want to send a fax to a group of n...

Page 26: ...Group Dial list For more information see Entering a fax number on page 24 13 If needed repeat step 12 and press until a maximum of 30 fax numbers have been entered 14 Press Start Color or Start Black...

Page 27: ...printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to swi...

Page 28: ...s select the settings you want from the drop down lists 7 To set the number of telephone rings before the printer automatically receives faxes select a setting from the Pick up on the drop down list i...

Page 29: ...wantfromthe Faxforwarding drop down list 6 Enter the number to which you want to forward the fax Notes You can include a calling card number as part of the fax number A fax number can include up to 64...

Page 30: ...iew phonebook 4 To modify the Phone Book select an option enter the new information and click OK Use this To New Contact Create a new Phone Book entry New Group Create a new Group Phone Book entry Edi...

Page 31: ...The following screen appears Using Fax 31...

Page 32: ...nversion line select ON to match the resolution setting of the receiving fax machine Ringing and Answering Select incoming call options Select auto answer options Select whether you want to forward a...

Page 33: ...her setting selections 10 Press Start Color or Start Black Use this To Quality Adjust the quality of a fax you are sending Phone Book Add edit and print names and fax numbers of individuals or groups...

Page 34: ...panel comes on When the number of rings you set is detected the printer automatically receives the incoming fax Setting up a fax header During the initial setup of your printer you were prompted to en...

Page 35: ...ss press or repeatedly until AM PM or 24hr appears 27 Press to save the setting Setting up a fax footer 1 From the control panel press Fax Mode 2 Press 3 Press or repeatedly until Fax Setup appears 4...

Page 36: ...de Enable Fax Blocking 6 If you want to block faxes from specific phone numbers a Click Manage Block List b Click New c Enter a phone number in the Fax Identifier field and corresponding contact name...

Page 37: ...lick Programs or All Programs Lexmark X5400 Series c Click Productivity Studio The Productivity Studio screen appears d Click the Fax icon 2 When the Fax Solutions Software appears as shown use the I...

Page 38: ...efix to be dialed before each telephone number 6 Click OK to save the setting Setting the distinctive ring Distinctive ring is a service provided by some telephone companies that assigns multiple phon...

Page 39: ...e list b Type in a fax number c Place the cursor in the Contact Name field d Type in a contact name e Add fax numbers as needed following the steps above on lines 2 89 6 To add a fax group a Scroll do...

Page 40: ...4 From the Display drop down list select Sent and Outgoing Faxes Received or Incoming Faxes 5 Choose a date range 6 Click Print Using Fax 40...

Page 41: ...cartridge 28A 175 Black cartridge2 28 175 High yield black cartridge 34 500 Color cartridge 29A 150 Color cartridge2 29 150 High yield color cartridge 35 475 Photo cartridge 31 Not applicable 1 Values...

Page 42: ...he display 2 Press to save SELECT A DIFFERENT LANGUAGE AFTER INITIAL SETUP 1 From the control panel press Copy Mode 2 Press 3 Press or repeatedly until Tools appears 4 Press 5 Press or repeatedly unti...

Page 43: ...Service Pack 3 or later CHECK YOUR SYSTEM REQUIREMENTS Check that your computer meets the minimum system requirements listed on the printer box CHECK USB CONNECTION 1 Check the USB cable for any obvio...

Page 44: ...ay need to remove and reinstall the printer software 1 Click Programs or All Programs Lexmark X5400 Series 2 Select Uninstall 3 Follow the instructions on the computer screen to remove the printer sof...

Page 45: ...If you hear a dial tone connect the printer to that wall jack REVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device Certain devices can be connected to the printer so that digital...

Page 46: ...yourtelephone company to obtain the keypad sequence for temporarily disabling Call Waiting DO YOU HAVE VOICE MAIL SERVICE Voice mail offered through your local telephone company may disrupt fax transm...

Page 47: ...ing LOAD PAPER Load paper to print any faxes that have been stored in the printer CHECK THE AUTO ANSWER BUTTON If the Auto Answer light is on The printer will answer after the preset number of telepho...

Page 48: ...l Create appears 10 Press 11 Enter the prefix to be dialed before each telephone number 12 Press Check Speed Dial number Check to make sure Speed Dial has been programmed for the number that you wish...

Page 49: ...k that the quality of the original document is satisfactory Resend the fax There may have been a problem with the quality of the telephone line connection Increase the fax scan resolution CHECK INK Ch...

Page 50: ...HONE LINE Resend the fax There may have been a problem with the quality of the telephone line connection LOWER THE TRANSMISSION SPEED 1 From the control panel press Fax Mode 2 Press 3 Press or repeate...

Page 51: ...gth of time between redials a Press or repeatedly until Redial Time appears b Press c Press or repeatedly until the setting you want appears d Press SCHEDULE TO RESEND FAX AT A LATER TIME See Sending...

Page 52: ...n on faxing when using a PBX telephone service see Setting up to fax while behind a PBX on page 18 CHECK PHONE LINE If the telephone line is being used by another device wait until the other device is...

Page 53: ...ges in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available...

Page 54: ...eement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc regist...

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