Diagnostic information
2-1
7541-03x
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2. Diagnostic information
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The diagnostic information in this chapter leads you to the failing part. Before you replace an entire assembly,
determine if just the defective part is available in the parts catalog. Use the error code tables, symptom table,
service checks, and the diagnostic aids chapter to determine the symptom and repair the failure. The removal
procedures in the Repair information chapter may help you identify parts. After you complete the repair, perform
the appropriate tests to verify the repair.
The table below lists the errors and symptoms you might encounter. Use the links in the table to locate the error
message or symptom, and take the indicated action
Safety feature notice
This device is designed with a safety feature to prevent fire or damage due to an overheating fuser. In the event
the fuser should overheat, the printer will automatically shutdown. When the printer shuts down, the on/off power
switch will physically move to the off position. For more information on how to diagnose and service this event,
see
“ON / OFF switch automatically switching to the Off position service check” on page 2-48
.
Error code or
symptom
Location
Print quality issues
Go to
“Print quality issues” on page 2-4
Scanner image issues
Go to
“ADF & scanner print quality” on
page 2-11
.
Paper jams (200.xx)
Go to
“Paper jams” on page 2-17
Error codes
Go to
“Error codes” on page 2-38
Attendance messages
Go to
“User attendance messages” on
page 2-69
Other symptoms
Go to
“Other symptoms” on page 2-78
CAUTION
Unplug power cord from the electrical outlet before you connect or disconnect any cable or
electronic board or assembly for personal safety and to prevent damage to the printer.
Disconnect any connections between the printer and PCs/peripherals.
CAUTION
If the printer is kept on, never touch the conductive parts while it is not specifically required.
Do not touch the LVPS cards and the engine board unless they are properly discharged. Never
touch the live parts.
Summary of Contents for X295
Page 14: ...xiv Service Manual 7541 03x Go Back Previous Next ...
Page 138: ...2 100 Service Manual 7541 03x Go Back Previous Next ...
Page 188: ...3 50 Service Manual 7541 03x Go Back Previous Next ...
Page 306: ...4 118 Service Manual 7541 03x Go Back Previous Next 5 Remove the screw C 6 Remove the screw D ...
Page 307: ...Repair information 4 119 7541 03x Go Back Previous Next 7 Remove the screw E ...
Page 400: ...4 212 Service Manual 7541 03x Go Back Previous Next ...
Page 404: ...5 4 Service Manual 7541 03x Go Back Previous Next Rip Board connectors ...
Page 410: ...5 10 Service Manual 7541 03x Go Back Previous Next Printhead controller connectors ...
Page 419: ...Locations 5 19 7541 03x Go Back Previous Next Engine board connectors ...
Page 438: ...5 38 Service Manual 7541 03x Go Back Previous Next ...
Page 440: ...6 2 Service Manual 7541 03x Go Back Previous Next ...
Page 442: ...7 2 Service Manual 7541 03x Go Back Previous Next Assembly 1 Covers ...
Page 444: ...7 4 Service Manual 7541 03x Go Back Previous Next Assembly 2 Flatbed and ADF ...
Page 446: ...7 6 Service Manual 7541 03x Go Back Previous Next Assembly 3 Flatbed ...
Page 448: ...7 8 Service Manual 7541 03x Go Back Previous Next Assembly 4 ADF 1 ...
Page 450: ...7 10 Service Manual 7541 03x Go Back Previous Next Assembly 5 ADF 2 ...
Page 452: ...7 12 Service Manual 7541 03x Go Back Previous Next Assembly 6 Duplex components 1 ...
Page 454: ...7 14 Service Manual 7541 03x Go Back Previous Next Assembly 7 Duplex components 2 ...
Page 456: ...7 16 Service Manual 7541 03x Go Back Previous Next Assembly 8 Paper exit ...
Page 458: ...7 18 Service Manual 7541 03x Go Back Previous Next Assembly 9 Base 1 ...
Page 460: ...7 20 Service Manual 7541 03x Go Back Previous Next Assembly 10 Base 2 ...
Page 462: ...7 22 Service Manual 7541 03x Go Back Previous Next Assembly 11 Base 3 ...
Page 466: ...7 26 Service Manual 7541 03x Go Back Previous Next Assembly 13 Electrical 1 ...
Page 468: ...7 28 Service Manual 7541 03x Go Back Previous Next Assembly 14 Electrical 2 ...
Page 470: ...7 30 Service Manual 7541 03x Go Back Previous Next Assembly 15 Upper assembly ...
Page 474: ...7 34 Service Manual 7541 03x Go Back Previous Next Assembly 17 Paper trays ...
Page 476: ...7 36 Service Manual 7541 03x Go Back Previous Next Assembly 18 Fuser ...
Page 478: ...7 38 Service Manual 7541 03x Go Back Previous Next Assembly 19 550 sheet option feeder covers ...
Page 480: ...7 40 Service Manual 7541 03x Go Back Previous Next Assembly 20 550 sheet option feeder base ...
Page 484: ...7 44 Service Manual 7541 03x Go Back Previous Next Assembly 22 550 sheet option feeder tray ...