Lexmark Optra Color 1200, Service Manual

Page: 42 / 245

Diagnostic Information
2-3
5050-001
Print Paper Checks
•
Be sure the recommended paper for this printer is being used.
•
Check the paper for dampness. Make a trial print with paper
from a newly opened package, and check the result.
Printer Messages
The printer displays three types of messages: service messages,
status messages, and attendance messages.
Service messages
indicate a problem that requires a service technician.
Status
messages provide information about the current state of the printer.
They require no action.
Attendance messages
alert the operator to
printer problems that require operator intervention.
Service Error Message Table
Error
Message or Symptom Action
900 Software Error Unrecoverable software error.
Refer to the operator manual.
910 Motor Error
DC Drive 1 Motor Failure
1. Be sure motor connector
CN501 is connected properly to
the PC motor drive (1).
2. Be sure printer controller board
connector CN105 is connected
properly.
3. Be sure there is no abnormal
load on the toner or drum unit.
4. Replace the toner unit or the
drum unit if necessary.
5. Replace the DC motor (drive 1)
(11G0256).
6. If you still have a problem, go to
the “Drive 1 DC Motor Service
Check” on page 2-28 .
918 Fan Error
Main Body Fan Alarm
1. Be sure motor connector
CN115 is connected properly
on the printer controller board
(11G0323).
2. Replace the fan if necessary.
3. If you still have a problem,
replace the printer controller
board.