Action
Yes
No
Step 6
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage:
Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the print still too light?
Go to step 7.
The problem is
solved.
Step 7
Replace the imaging unit, and then resend the print job.
Is the print still too light?
Contact
The problem is
solved.
Repeating defects appear on prints
Action
Yes
No
Step 1
a
Replace the imaging unit if the distance between the defects is
equal to any of the following:
•
47.8 mm (1.88 in.)
•
96.8 mm (3.81 in.)
•
28.5 mm (1.12 in.)
b
Resend the print job.
Do repeating defects still appear on prints?
Go to step 2.
The problem is
solved.
Step 2
a
Replace the fuser if the distance between the defects is equal
to either of the following:
•
94.25 mm (3.71 in.)
•
95.2 mm (3.75 in.)
b
Resend the print job.
Do repeating defects still appear on prints?
Contact
The problem is
solved.
Troubleshooting
311
