Lexmark MX710 Series, User Manual

Page: 332 / 360

Action Yes No
Step 7
Turn off the printer, then wait for about 10 seconds, and then turn
the printer back on.
Are the printer and scanner working?
The problem is
solved. Contact customer
support .
Solving home screen application problems
An application error has occurred
Action Yes No
Step 1
Check the system log for relevant details.
a
Open a Web browser, and then type the printer IP address in
the address field.
If you do not know the IP address of the printer, then you can:
•
View the IP address on the printer home screen.
•
Print a network setup page or the menu settings pages, and
then locate the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
b
Click Settings > Apps > Apps Management > System tab >
Log .
c
From the Filter menu, select an application status.
d
From the Application menu, select an application, and then
click
Submit .
Does an error message appear in the log?
Go to step 2. Contact customer
support .
Step 2
Resolve the error.
Is the application working now?
The problem is
solved. Contact customer
support .
Embedded Web Server does not open
Action Yes No
Step 1
a
Turn on the printer.
b
Open a Web browser, and then type the printer IP address.
c
Press Enter .
Does the Embedded Web Server open?
The problem is
solved. Go to step 2.
Troubleshooting 332