Action
Yes
No
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray.
Go to step 5.
Step 5
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Go to step 6.
The problem is
solved.
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Contact
or your
service
representative.
The problem is
solved.
Print is too dark
Action
Yes
No
Step 1
a
From the Quality menu on the printer control panel, reduce the
toner darkness.
Note:
8 is the factory default setting.
b
Resend the print job.
Is the print still too dark?
Go to step 2.
The problem is
solved.
Troubleshooting
308
