10
The exit rollers turn.
11
The printer may begin calibration.
Using Safe Mode
Safe Mode lets the printer continue to operate in a special limited mode in which it attempts to continue offering as
much functionality as possible despite known issues. See
“Safe Mode print behavior” on page 37
.
Warning—Potential Damage:
Safe Mode is intended as a short
‑
term workaround and should be used only in the
case of a non
‑
critical error when a print job must be completed before service can be arranged to repair the printer.
The printer must be returned to standard operating mode before diagnostics can be run or full
‑
function printing can
continue.
You can enter Safe Mode in one of the following ways:
•
Enter Safe Mode from the Configuration menu, and then POR the printer. See
“Safe Mode” on page 245
.
•
For 2.4” display models, press the
Stop
and
Back
keys, and then POR the printer.
•
For 4.3” and 7” display touchscreen models, press the
6
and
7
keys, and then POR the printer.
•
For LED models, you must contact the next level of technical support for assistance.
Return the printer to standard operating mode to service the printer and return to full
‑
function printing.
Safe Mode print behavior
The following table outlines the behavior for this printer model while in Safe Mode:
Safe Mode engine features
Engine behavior
Control panel behavior
Simplex printing only
Reports that duplex printing is disabled.
Duplex print option is not selectable.
Ignore duplex sensor
Ignore standard bin full sensor
Standard bin full messages are not
reported.
Standard bin full messages will not
occur.
Print at narrow media operating point Pages are printed slower.
N/A
Ignore all input options
Reports that only Tray 1 is installed.
Only Tray 1 and the MPF are selectable.
Ignore all output options
Does not any report installed finishing
options.
No finishing options are selectable.
Ignore rear door sensor
Rear door open messages are not
reported.
Rear door open messages do not occur.
Reduce print speed
Pages are printed slower.
N/A
Reduce time to first print
Slower time to first print.
N/A
Fixing print quality issues
•
“Initial print quality check” on page 38
•
“Gray background on prints” on page 39
•
“Printer is printing blank pages” on page 40
•
“Printer is printing solid black pages” on page 41
4063
Diagnostic information
37
Summary of Contents for MS71x
Page 24: ...4063 24 ...
Page 26: ...4063 26 ...
Page 222: ...4063 222 ...
Page 307: ...10 Remove the MPF pick roller 11 Remove the second flange 4063 Repair information 307 ...
Page 332: ...3 Open the fuser access door 4 Remove the two screws A 4063 Repair information 332 ...
Page 358: ...6 Remove the five screws A 7 Remove the PCBA housing 4063 Repair information 358 ...
Page 437: ...4 Remove the other four screws C from the front side of the frame 4063 Repair information 437 ...
Page 441: ...5 Release the latches A holding the sensor to the media feeder 4063 Repair information 441 ...
Page 451: ...2 Remove the two screws B then remove the right cover 4063 Repair information 451 ...
Page 453: ...2 Remove the two screws B then remove the left cover 4063 Repair information 453 ...
Page 459: ...4063 Repair information 459 ...
Page 464: ...2 Remove the two screws B then remove the right outer cover 4063 Repair information 464 ...
Page 466: ...2 Remove the two screws B then remove the left cover 4063 Repair information 466 ...
Page 468: ...3 Remove the three screws A then remove the controller PCBA 4063 Repair information 468 ...
Page 475: ...2 Remove the two screws C then remove the right cover 4063 Repair information 475 ...
Page 481: ...2 Remove the two screws C then remove the left cover 4063 Repair information 481 ...
Page 488: ...6 Ease the media stack flap off the stapler assembly 4063 Repair information 488 ...
Page 524: ...4063 524 ...
Page 539: ...4063 539 ...
Page 542: ...4063 Parts catalog 542 ...
Page 543: ...Assembly 1 Covers 4063 Parts catalog 543 ...
Page 545: ...Assembly 2 Paper path 4063 Parts catalog 545 ...
Page 547: ...Assembly 3 Fusers 4063 Parts catalog 547 ...
Page 549: ...Assembly 4 Electronics 19 20 20 21 22 4063 Parts catalog 549 ...
Page 552: ...4063 Parts catalog 552 ...
Page 553: ...Assembly 5 Drive motors 11 12 4063 Parts catalog 553 ...
Page 555: ...Assembly 6 Duplex 4063 Parts catalog 555 ...
Page 557: ...Assembly 7 Frame 16 16 17 4063 Parts catalog 557 ...
Page 559: ...Assembly 8 Control panel 9 10 17 6 7 7 8 5 11 12 13 14 14 15 15 16 4063 Parts catalog 559 ...
Page 562: ...4063 Parts catalog 562 ...
Page 565: ...Assembly 10 Input options 1 2 3 4063 Parts catalog 565 ...
Page 567: ...Assembly 11 250 sheet tray option 4063 Parts catalog 567 ...
Page 569: ...Assembly 12 550 sheet tray option 4063 Parts catalog 569 ...
Page 571: ...Assembly 13 High capacity input tray option 1 1 2 4063 Parts catalog 571 ...
Page 575: ...Assembly 15 Output options 2 1 3 4 4063 Parts catalog 575 ...
Page 577: ...Assembly 16 Output expander option 1 2 3 4 5 6 8 7 9 4063 Parts catalog 577 ...
Page 579: ...Assembly 17 High capacity output expander option 1 2 3 5 6 4 7 8 4063 Parts catalog 579 ...
Page 581: ...Assembly 18 Staple finisher option 1 5 1 2 3 4 6 4063 Parts catalog 581 ...
Page 583: ...Assembly 19 Staple finisher option 2 1 4 5 6 7 8 3 10 11 2 12 13 14 9 4063 Parts catalog 583 ...
Page 585: ...Assembly 20 Mailbox option 1 1 2 3 4 5 6 7 10 8 9 4063 Parts catalog 585 ...
Page 587: ...Assembly 21 Mailbox option 2 1 3 4 2 4063 Parts catalog 587 ...
Page 592: ...4063 Parts catalog 592 ...
Page 594: ...4063 594 ...
Page 598: ...4063 598 ...
Page 602: ...Models MS81x and MS71x paper path rollers and sensors 4063 Appendix C Theory of operation 602 ...
Page 638: ...4063 Index 638 ...