Lexmark MS71 Series, Service Manual

Page: 156 / 645

Action Yes No
Step 9
Open the right cover. Reseat the cable attached to the lift motor.
Does the error remain?
Go to step 10. The problem is solved.
Step 10
Open the right cover. Do a feed test, enter Diagnostics mode and navigate
to:
INPUT TRAY TESTS > Feed Test > Tray [x]
Does the lift motor run?
Go to step 11. Replace the lift motor.
Go to “HCIT lift drive
motor removal” on
page 427 .
Step 11
Reseat all connectors on the controller PCBA.
Does the error remain?
Replace the controller
PCBA. Go to “HCIT
controller PCBA
removal” on page
424 .
The problem is solved.
HCIT source jam service check
Action Yes No
Step 1
Remove the media tray from the HCIT option and do the following:
•
Remove all media and check the paper guides for damage. Move the
paper guide and verify if it can move freely from one position to
another.
•
Check the media size finger flag for damage.
•
Check the elevator plate. Manually lower down the elevator plate and
check if it springs back to its original position.
•
Check the elevator tension cables if there are problems.
•
Check the elevator gears for damage.
•
Manually turn the drive gear and check if the other gears engaged to
it will also turn.
•
Check if the tray can be inserted properly into the HCIT option.
Are the above components ok?
Go to step 2. Replace the media tray.
Go to “HCIT removal”
on page 414 .
Step 2
Open the media tray and do the following:
•
Make sure the separator roller is properly installed.
•
Manually turn the separator roller drive gears and check if the
separator rollers would also turn.
•
Check the separator roller gears for damage and obstructions.
Is the separator roll still ok?
Go to step 3. Replace the separator
roll. Go to “HCIT
separator roll
assembly removal” on
page 415
4063
Diagnostic information
156