Action
Yes
No
Step 4
Check the MPF feeder lift plate assembly for damage.
Is the above component free from damage?
Go to step 5.
Replace the MPF
feeder lift plate. See
“MPF feeder lift plate
removal” on page
298
.
Step 5
Check all the media trays for proper media installation.
Is the media properly installed in all the media trays?
Go to step 6.
Remove and properly
reinstall the media.
Step 6
Check all of the media trays and the media path for partially fed media.
Are the media trays and the media path free from any partially fed pieces
of media?
Go to step 7.
Remove any pre-
staged or jammed
media.
Step 7
Check the sensor (input) for proper operation.
a
Enter the diagnostic mode.
b
Select Base sensor test.
c
Observe the line item input.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to
step 9
.
Go to step 8.
Step 8
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the Sensor
(input). See
“Sensor
(input) removal” on
page 305
.
Go to step 9.
Replace the
connection.
Go to step 9.
Step 9
Perform a print test.
Does the problem remain?
Contact the next
highest level of
technical support.
Problem solved.
Sensor (input) never
‑
or late
‑
arriving jam service check
Action
Yes
No
Step 1
Check the media size setup and tray guides for all media trays.
Does the media size, in use, match the size set for all media trays?
Go to step 2.
Replace the media, or
change the media size
setup.
Step 2
Check the media trays for overfilling.
Are any of the media trays overfilled?
Remove any excess
new media.
Go to step 3.
4063
Diagnostic information
54
Summary of Contents for MS71 Series
Page 24: ...4063 24 ...
Page 26: ...4063 26 ...
Page 302: ...10 Remove the MPF pick roller 11 Remove the second flange 4063 Repair information 302 ...
Page 326: ...3 Open the fuser access door 4 Remove the two screws A 4063 Repair information 326 ...
Page 349: ...6 Remove the five screws A 7 Remove the PCBA housing 4063 Repair information 349 ...
Page 428: ...4 Remove the other four screws C from the front side of the frame 4063 Repair information 428 ...
Page 432: ...5 Release the latches A holding the sensor to the media feeder 4063 Repair information 432 ...
Page 442: ...2 Remove the two screws B then remove the right cover 4063 Repair information 442 ...
Page 444: ...2 Remove the two screws B then remove the left cover 4063 Repair information 444 ...
Page 449: ...4063 Repair information 449 ...
Page 454: ...2 Remove the two screws B then remove the right outer cover 4063 Repair information 454 ...
Page 456: ...2 Remove the two screws B then remove the left cover 4063 Repair information 456 ...
Page 458: ...3 Remove the three screws A then remove the controller PCBA 4063 Repair information 458 ...
Page 465: ...2 Remove the two screws C then remove the right cover 4063 Repair information 465 ...
Page 471: ...2 Remove the two screws C then remove the left cover 4063 Repair information 471 ...
Page 478: ...6 Ease the media stack flap off the stapler assembly 4063 Repair information 478 ...
Page 514: ...4063 514 ...
Page 529: ...4063 529 ...
Page 532: ...4063 Parts catalog 532 ...
Page 533: ...Assembly 1 Covers 4063 Parts catalog 533 ...
Page 535: ...Assembly 2 Paper path 4063 Parts catalog 535 ...
Page 537: ...Assembly 3 Fusers 4063 Parts catalog 537 ...
Page 539: ...Assembly 4 Electronics 4063 Parts catalog 539 ...
Page 542: ...4063 Parts catalog 542 ...
Page 543: ...Assembly 5 Drive motors 4063 Parts catalog 543 ...
Page 545: ...Assembly 6 Duplex 4063 Parts catalog 545 ...
Page 547: ...Assembly 7 Frame 4063 Parts catalog 547 ...
Page 549: ...Assembly 8 Control panel 4063 Parts catalog 549 ...
Page 552: ...4063 Parts catalog 552 ...
Page 553: ...Assembly 9 Paper tray 4063 Parts catalog 553 ...
Page 555: ...Assembly 10 Input options 4063 Parts catalog 555 ...
Page 557: ...Assembly 11 250 sheet tray option 4063 Parts catalog 557 ...
Page 559: ...Assembly 12 550 sheet tray option 4063 Parts catalog 559 ...
Page 561: ...Assembly 13 High capacity input tray option 1 4063 Parts catalog 561 ...
Page 563: ...Assembly 14 High capacity input tray option 2 4063 Parts catalog 563 ...
Page 565: ...Assembly 15 Output options 4063 Parts catalog 565 ...
Page 567: ...Assembly 16 Output expander option 4063 Parts catalog 567 ...
Page 569: ...Assembly 17 High capacity output expander option 4063 Parts catalog 569 ...
Page 571: ...Assembly 18 Staple finisher option 1 4063 Parts catalog 571 ...
Page 573: ...Assembly 19 Staple finisher option 2 4063 Parts catalog 573 ...
Page 575: ...Assembly 20 Mailbox option 1 4063 Parts catalog 575 ...
Page 577: ...Assembly 21 Mailbox option 2 4063 Parts catalog 577 ...
Page 582: ...4063 582 ...
Page 586: ...4063 586 ...
Page 590: ...Models MS81x and MS71x paper path rollers and sensors 4063 Appendix C Theory of operation 590 ...
Page 614: ...4063 614 ...
Page 624: ...4063 Index 624 ...