Action
Yes
No
Step 10
Check the sensors (pass through). If damaged, then replace the high
capacity output expander. Go to
“High capacity output expander
assembly removal” on page 450
.
Reseat the sensor connections (J3) on the controller PCBA, then POR the
machine.
Does the error remain?
Replace the high
capacity output
expander. Go to
“High
capacity output
expander assembly
removal” on page
450
.
The problem is solved.
Step 11
Reseat all connectors on the controller PCBA, then POR the machine.
Does the error remain?
Replace the controller
PCBA. Go to
“HCOE
controller PCBA
removal” on page
457
.
If the error persists,
then replace the HCOE.
Go to
“High capacity
output expander
assembly removal” on
page 450
.
The problem is solved.
Sensor (finisher pass through) jam service check
Action
Yes
No
Step 1
Is the staple finisher the only output option installed?
Go to step 4.
Go to step 2.
Step 2
Remove all output options and re-install only the staple finisher.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
The problem may not
be on this option tray.
Re
‑
install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 3.
Step 3
Check the auto connector end of the option previously installed below the
staple finisher.
Is it free of damage?
Go to step 4.
Replace the upper
interface cable of the
output option
previously installed
under the staple
finisher.
4063
Diagnostic information
175
Summary of Contents for MS71 Series
Page 24: ...4063 24 ...
Page 26: ...4063 26 ...
Page 302: ...10 Remove the MPF pick roller 11 Remove the second flange 4063 Repair information 302 ...
Page 326: ...3 Open the fuser access door 4 Remove the two screws A 4063 Repair information 326 ...
Page 349: ...6 Remove the five screws A 7 Remove the PCBA housing 4063 Repair information 349 ...
Page 428: ...4 Remove the other four screws C from the front side of the frame 4063 Repair information 428 ...
Page 432: ...5 Release the latches A holding the sensor to the media feeder 4063 Repair information 432 ...
Page 442: ...2 Remove the two screws B then remove the right cover 4063 Repair information 442 ...
Page 444: ...2 Remove the two screws B then remove the left cover 4063 Repair information 444 ...
Page 449: ...4063 Repair information 449 ...
Page 454: ...2 Remove the two screws B then remove the right outer cover 4063 Repair information 454 ...
Page 456: ...2 Remove the two screws B then remove the left cover 4063 Repair information 456 ...
Page 458: ...3 Remove the three screws A then remove the controller PCBA 4063 Repair information 458 ...
Page 465: ...2 Remove the two screws C then remove the right cover 4063 Repair information 465 ...
Page 471: ...2 Remove the two screws C then remove the left cover 4063 Repair information 471 ...
Page 478: ...6 Ease the media stack flap off the stapler assembly 4063 Repair information 478 ...
Page 514: ...4063 514 ...
Page 529: ...4063 529 ...
Page 532: ...4063 Parts catalog 532 ...
Page 533: ...Assembly 1 Covers 4063 Parts catalog 533 ...
Page 535: ...Assembly 2 Paper path 4063 Parts catalog 535 ...
Page 537: ...Assembly 3 Fusers 4063 Parts catalog 537 ...
Page 539: ...Assembly 4 Electronics 4063 Parts catalog 539 ...
Page 542: ...4063 Parts catalog 542 ...
Page 543: ...Assembly 5 Drive motors 4063 Parts catalog 543 ...
Page 545: ...Assembly 6 Duplex 4063 Parts catalog 545 ...
Page 547: ...Assembly 7 Frame 4063 Parts catalog 547 ...
Page 549: ...Assembly 8 Control panel 4063 Parts catalog 549 ...
Page 552: ...4063 Parts catalog 552 ...
Page 553: ...Assembly 9 Paper tray 4063 Parts catalog 553 ...
Page 555: ...Assembly 10 Input options 4063 Parts catalog 555 ...
Page 557: ...Assembly 11 250 sheet tray option 4063 Parts catalog 557 ...
Page 559: ...Assembly 12 550 sheet tray option 4063 Parts catalog 559 ...
Page 561: ...Assembly 13 High capacity input tray option 1 4063 Parts catalog 561 ...
Page 563: ...Assembly 14 High capacity input tray option 2 4063 Parts catalog 563 ...
Page 565: ...Assembly 15 Output options 4063 Parts catalog 565 ...
Page 567: ...Assembly 16 Output expander option 4063 Parts catalog 567 ...
Page 569: ...Assembly 17 High capacity output expander option 4063 Parts catalog 569 ...
Page 571: ...Assembly 18 Staple finisher option 1 4063 Parts catalog 571 ...
Page 573: ...Assembly 19 Staple finisher option 2 4063 Parts catalog 573 ...
Page 575: ...Assembly 20 Mailbox option 1 4063 Parts catalog 575 ...
Page 577: ...Assembly 21 Mailbox option 2 4063 Parts catalog 577 ...
Page 582: ...4063 582 ...
Page 586: ...4063 586 ...
Page 590: ...Models MS81x and MS71x paper path rollers and sensors 4063 Appendix C Theory of operation 590 ...
Page 614: ...4063 614 ...
Page 624: ...4063 Index 624 ...