9xx error messages
Error code Description
Action
900.xx
RIP firmware errors
Go to
“System software error service check” on
page 115
.
912.xx
Unrecoverable Engine firmware error
POR the machine. If the error re
‑
occurs, then update
the firmware. If the error continues occurring, then
replace the controller board. Go to
“Controller
board removal” on page 340
.
940.xx
RIP to engine communication failure—the zero
crossing signal used for fuser control in the low voltage
(LV) power supply has failed, or the wrong low voltage
power supply has been installed.
Check the LVPS. Go to
“LVPS service check” on
page 106
.
948.xx
Failed engine card—pel clock check failed.
Replace the controller board. Go to
“Controller
board removal” on page 340
.
949.xx
Failed engine card—delay line calibration failure.
950.xx
NVRAM mismatch failure—mismatch between
controller board EEPROM and control panel mirror.
".xx" codes:
•
00-29— mismatch between system and mirror
•
30-60—mismatch between secure and system
Warning—Potential Damage: When replacing any
of the following components:
•
Control panel assembly
•
Controller board assembly
Replace only one component at a time. Replace the
required component and perform a POR before
replacing a second component listed above. If this
procedure is not followed, the printer will be
rendered inoperable. Never replace two or more of
the components listed above without a POR after
installing each one or the printer will be rendered
inoperable.
Never install and remove components listed above
as a method of troubleshooting components. Once
a component has been installed in a machine, it can
not be used in another machine. It must be returned
to the manufacturer.
Go to
“NVRAM mismatch failure service check” on
page 120
.
952.xx
A recoverable NVRAM Cyclic Redundancy Check (CRC)
error occurred—n is the offset at which the error
occurred.
POR the printer.
4063
Diagnostic information
112
Summary of Contents for MS71 Series
Page 24: ...4063 24 ...
Page 26: ...4063 26 ...
Page 302: ...10 Remove the MPF pick roller 11 Remove the second flange 4063 Repair information 302 ...
Page 326: ...3 Open the fuser access door 4 Remove the two screws A 4063 Repair information 326 ...
Page 349: ...6 Remove the five screws A 7 Remove the PCBA housing 4063 Repair information 349 ...
Page 428: ...4 Remove the other four screws C from the front side of the frame 4063 Repair information 428 ...
Page 432: ...5 Release the latches A holding the sensor to the media feeder 4063 Repair information 432 ...
Page 442: ...2 Remove the two screws B then remove the right cover 4063 Repair information 442 ...
Page 444: ...2 Remove the two screws B then remove the left cover 4063 Repair information 444 ...
Page 449: ...4063 Repair information 449 ...
Page 454: ...2 Remove the two screws B then remove the right outer cover 4063 Repair information 454 ...
Page 456: ...2 Remove the two screws B then remove the left cover 4063 Repair information 456 ...
Page 458: ...3 Remove the three screws A then remove the controller PCBA 4063 Repair information 458 ...
Page 465: ...2 Remove the two screws C then remove the right cover 4063 Repair information 465 ...
Page 471: ...2 Remove the two screws C then remove the left cover 4063 Repair information 471 ...
Page 478: ...6 Ease the media stack flap off the stapler assembly 4063 Repair information 478 ...
Page 514: ...4063 514 ...
Page 529: ...4063 529 ...
Page 532: ...4063 Parts catalog 532 ...
Page 533: ...Assembly 1 Covers 4063 Parts catalog 533 ...
Page 535: ...Assembly 2 Paper path 4063 Parts catalog 535 ...
Page 537: ...Assembly 3 Fusers 4063 Parts catalog 537 ...
Page 539: ...Assembly 4 Electronics 4063 Parts catalog 539 ...
Page 542: ...4063 Parts catalog 542 ...
Page 543: ...Assembly 5 Drive motors 4063 Parts catalog 543 ...
Page 545: ...Assembly 6 Duplex 4063 Parts catalog 545 ...
Page 547: ...Assembly 7 Frame 4063 Parts catalog 547 ...
Page 549: ...Assembly 8 Control panel 4063 Parts catalog 549 ...
Page 552: ...4063 Parts catalog 552 ...
Page 553: ...Assembly 9 Paper tray 4063 Parts catalog 553 ...
Page 555: ...Assembly 10 Input options 4063 Parts catalog 555 ...
Page 557: ...Assembly 11 250 sheet tray option 4063 Parts catalog 557 ...
Page 559: ...Assembly 12 550 sheet tray option 4063 Parts catalog 559 ...
Page 561: ...Assembly 13 High capacity input tray option 1 4063 Parts catalog 561 ...
Page 563: ...Assembly 14 High capacity input tray option 2 4063 Parts catalog 563 ...
Page 565: ...Assembly 15 Output options 4063 Parts catalog 565 ...
Page 567: ...Assembly 16 Output expander option 4063 Parts catalog 567 ...
Page 569: ...Assembly 17 High capacity output expander option 4063 Parts catalog 569 ...
Page 571: ...Assembly 18 Staple finisher option 1 4063 Parts catalog 571 ...
Page 573: ...Assembly 19 Staple finisher option 2 4063 Parts catalog 573 ...
Page 575: ...Assembly 20 Mailbox option 1 4063 Parts catalog 575 ...
Page 577: ...Assembly 21 Mailbox option 2 4063 Parts catalog 577 ...
Page 582: ...4063 582 ...
Page 586: ...4063 586 ...
Page 590: ...Models MS81x and MS71x paper path rollers and sensors 4063 Appendix C Theory of operation 590 ...
Page 614: ...4063 614 ...
Page 624: ...4063 Index 624 ...