Lexmark INTERACT Interact S605, User Manual, Page: 120 / 156

Resetting the wireless settings to factory defaults
1
From the home screen, navigate to
Reset Network Settings
:
> Network Setup > Reset Network Settings
2
Touch Yes .
The printer wireless settings are reset to factory default settings. To verify, print a network setup page.
Cannot print over wireless network
If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, then you can try uninstalling and reinstalling the software.
Before you reinstall the software, check the troubleshooting checklist, and then do the following:
T
URN THE ACCESS POINT
(
WIRELESS ROUTER
)
OFF AND THEN BACK ON
Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network
connections and resolve connectivity issues.
D
ISCONNECT FROM
VPN
SESSION
When you are connected to another network through a VPN connection, you will not be able to access the printer
over your wireless network. End your VPN session and try printing again.
M
AKE SURE
D
EMO
M
ODE IS TURNED OFF
Select printer features are not available when Demo Mode is turned on.
From the home screen, navigate to:
> Demo Mode > Off > save the setting
C
HECK YOUR
WEP
KEY OR
WPA
PASSPHRASE
If your access point is using WEP security, then the WEP key should be:
•
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
•
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII
characters in a WEP key are case-sensitive.
If your access point is using WPA or WPA2 security, then the WPA passphrase should be:
•
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
• From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII
characters in a WPA passphrase are case-sensitive.
Note: If you do not know this information, then see the documentation that came with the wireless network, or
contact the person who set up your wireless network.
Troubleshooting
120