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Lexmark CX410de, User Manual

The Lexmark CX410de is a high-performance color laser printer designed for efficient printing, scanning, and copying. With impressive specifications, this all-in-one printer offers professional-quality results. Easily access and download the user manual for free from manualshive.com, providing you with complete instructions for hassle-free setup and operation.

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Troubleshooting.......................................................................................258

Understanding the printer messages....................................................................................................258

Solving printer problems.......................................................................................................................272

Solving print problems..........................................................................................................................279

Solving copy problems..........................................................................................................................306

Solving fax problems.............................................................................................................................310

Solving scanner problems.....................................................................................................................315

Solving home screen applications problems.........................................................................................320

Embedded Web Server does not open.................................................................................................320

Contacting customer support................................................................................................................322

Notices.....................................................................................................323

Product information..............................................................................................................................323

Edition notice........................................................................................................................................323

Power consumption..............................................................................................................................327

Index........................................................................................................341

Contents

6

Summary of Contents for CX410de

Page 1: ...CX410 Series User s Guide June 2013 www lexmark com Machine type s 7527 Model s 415 436 ...

Page 2: ... home screen applications 18 Finding the IP address of the computer 18 Finding the IP address of the printer 19 Accessing the Embedded Web Server 19 Customizing the home screen 19 Understanding the different applications 20 Activating the home screen applications 20 Finding information about the home screen applications 20 Setting up Forms and Favorites 20 Setting up Card Copy 21 Using MyShortcut ...

Page 3: ...es 57 Supported paper sizes types and weights 60 Printing 64 Printing forms 64 Printing a document 64 Printing from a flash drive or mobile device 66 Printing confidential and other held jobs 68 Printing information pages 70 Canceling a print job 71 Copying 72 Making copies 72 Copying photos 73 Copying on specialty media 73 Creating a copy shortcut using the printer control panel 74 Customizing co...

Page 4: ...2 Scanning 115 Using Scan to Network 115 Scanning to an FTP address 115 Scanning to a computer or flash drive 117 Understanding the scan options 119 Understanding printer menus 123 Menus list 123 Supplies menu 124 Paper menu 125 Reports menu 134 Network Ports 135 Security menu 144 Settings menu 147 Saving money and the environment 200 Saving paper and toner 200 Saving energy 201 Recycling 205 Secu...

Page 5: ...237 Setting up e mail alerts 237 Viewing reports 237 Configuring supply notifications from the Embedded Web Server 238 Modifying confidential print settings 239 Copying printer settings to other printers 239 Restoring factory default settings 239 Clearing jams 241 Avoiding jams 241 Understanding jam messages and locations 242 x page jam clear standard bin 203 xx 244 x page jam open front door to c...

Page 6: ...roblems 279 Solving copy problems 306 Solving fax problems 310 Solving scanner problems 315 Solving home screen applications problems 320 Embedded Web Server does not open 320 Contacting customer support 322 Notices 323 Product information 323 Edition notice 323 Power consumption 327 Index 341 Contents 6 ...

Page 7: ...al tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the...

Page 8: ...r cord or telephone during a lightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionpr...

Page 9: ...nter Troubleshooting and solving problems User sGuideandQuickReferenceGuide Theguidesmay be available on the Software and Documentation CD For more information visit http support lexmark com Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software and Documentation CD and then navigate to Documentation User s Guid...

Page 10: ...ies and regions See the printed warranty that came with your printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them als...

Page 11: ...loor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 11 ...

Page 12: ...ray 2 9 Optional 550 sheet tray Tray 3 Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple fax destinations at the same time Scan documents and send them to your computer an e mail address or an FTP destination Scan documents and send them to another printer PDF through...

Page 13: ...heets of plain paper into the ADF tray Scan sizes from 105 x 148 mm 4 1 x 5 8 inches wide to 216 x 355 mm 8 5 x 14 inches long Scan media weights from 52 to 120 g m2 14 to 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner glass When using the scanner glass Pla...

Page 14: ...activity 8 Start button Start a job depending on which mode is selected 9 Indicator light Check the status of the printer 10 USB port Connect a flash drive to the printer Note Only the front USB port supports flash drives Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Use the home screen buttons and icons to initiate an a...

Page 15: ...r Cartridge Low Show intervention messages and the instructions on how to clear them 7 Status Supplies Show a printer warning or error message whenever the printer requires intervention to continue processing View more information on the printer warning or message and on how to clear it This may also appear on the home screen Touch To Search Held Jobs Search current held jobs Jobs by user Access p...

Page 16: ...ion Indicator light Printer status Off The printer is off or in Hibernate mode Blinking green The printer is warming up processing data or printing Solid green The printer is on but idle Blinking red The printer requires user intervention Sleep button light Printer status Off The printer is off idle or in Ready state Solid amber The printer is in Sleep mode Blinking amber The printer is entering o...

Page 17: ...Increase Select a higher value 6 Decrease Select a lower value 7 Tips Open a context sensitive Help dialog Other touch screen buttons Touch To Accept Save a setting Cancel Cancel an action or a selection Exit a screen and return to the previous screen without saving changes Reset Reset values on the screen Understanding the printer control panel 17 ...

Page 18: ...tting up home screen applications such as Forms and Favorites Multi Send Scan to Network For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list Run type cmd OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then click Go or pr...

Page 19: ... IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter Note If you are using a proxy server then temporarily disable it to load the Web page correctly Customizing the home screen 1 Open a Web browser and then type the printer IP address in the address field Note View the p...

Page 20: ...o an FTP address on page 115 Scan to Network Scan a document and then send it to a network shared folder For more information see Setting up Scan to Network on page 23 Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications you must first activate and set up th...

Page 21: ...e bookmark is located For more information on obtaining the IP address of the host computer see Finding the IP address of the computer on page 18 Make sure the printer has access rights to the folder where the bookmark is located 4 Click Apply To use the application touch Forms and Favorites on the printer home screen and then navigate through form categories or search for forms based on a form nu...

Page 22: ...pi for black and white When scanning multiple cards make sure the scan resolution is not more than 150 dpi for color and 300 dpi for black and white Print Borders Select the check box to print the scan image with a border around it 4 Click Apply To use the application touch Card Copy on the printer home screen and then follow the instructions Using MyShortcut Note A later version of this User s Gu...

Page 23: ...on the printer home screen and then follow the instructions on the printer display Setting up Scan to Network Note A later version of this User s Guide may contain a direct link to the Administrator s Guide of this application To check for updates of this User s Guide go to http support lexmark com Use To Scan a document and send it to a shared network folder You can define up to 30 unique folder ...

Page 24: ...n the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings Remote Operator Panel Settings 3 Select the Enable check box and then customize the settings 4 Click Submit To use the application click Remote Operator Panel Launch VNC Applet Exporting and importing a configuration You can export configuration settings into a tex...

Page 25: ... then refresh the Web browser and then click Apply 3 To export or import a configuration for multiple applications do the following a Click Settings Import Export b Do either of the following Toexportaconfigurationfile clickExportEmbeddedSolutionsSettingsFile andthenfollowtheinstructions on the computer screen to save the configuration file To import a configuration file do the following 1 ClickIm...

Page 26: ...e printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any controller board electronic components or connectors Available internal options Memory card DDR3 DIMM Flash memory Fonts Firmware Forms and Barcode Prescrib...

Page 27: ...bles going into the printer 1 Access the controller board at the back of the printer Note This task requires a flat head screwdriver 2 Turn the screws counterclockwise to remove them 3 Slightly open the controller board access cover and then shift to the right to remove it 2 1 4 Locate the appropriate connector on the controller board Warning Potential Damage Controller board electronic components...

Page 28: ...1 2 1 Memory card connector 2 Option card connector 5 Reattach the cover 1 2 Additional printer setup 28 ...

Page 29: ...nplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board For more information see Accessing the controller board on page 27 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card...

Page 30: ...th the ridge 2 on the connector 2 1 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 1 2 5 Close the controller board access cover Additional printer setup 30 ...

Page 31: ...to the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 27 2 Unpack the optional card Warning Potential Damage Avoid touching the co...

Page 32: ...troller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 37 Installing hardware options Order of installation CAUTION POTENTIAL INJURY The printer weight is greater than 1...

Page 33: ...inter weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the prin...

Page 34: ...4 Align the printer with the 650 sheet duo tray and then lower the printer into place 5 Install the dust covers Additional printer setup 34 ...

Page 35: ... to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur 6 7 1 2 4 3 5 Use the To 1 Rear USB port Attach an optional wireless network adapter or an o...

Page 36: ...ing the printer software 1 Obtain a copy of the software installer package From the Software and Documentation CD that came with your printer From our Web site Go to www lexmark com and then navigate to SUPPORT DOWNLOADS select your printer select your operating system download your software installer package 2 Do either of the following If you are using the Software and Documentation CD then inse...

Page 37: ...s 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type control printers c Press Enter or click OK 2 Depending on your device do either of the following Press and hold the printer you want to update Right click the printer you want to update 3 From the menu that appears do either of the following For Windows 7 or later select Printer properties For earlier...

Page 38: ...it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable...

Page 39: ...network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either From the printer control panel From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the...

Page 40: ...orks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in u...

Page 41: ...o navigate to Network Ports Active NIC Auto Note Make sure to turn off the printer then wait for at least five seconds and then turn the printer back on 1 From the printer control panel navigate to Network Ports Network x Network x Setup Wireless Wireless Connection Setup 2 Select a wireless connection setup Use To Search for networks Show available wireless connections Note This menu shows all br...

Page 42: ...twork using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet network A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer I...

Page 43: ...important information that aids network printing configuration Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 From the home screen na...

Page 44: ...l feeder The largest supported Universal size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 Select the width or height and then touch Loading the 250 and 550 sheet tray The printer has one 250 sh...

Page 45: ... guide at the back of the tray to extend it 2 1 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded 2 1 1 Note Use the paper size indicators on the bottom of the tray to help position the guide Loading paper and specialty media 45 ...

Page 46: ...e bottom of the tray to help position the guides 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 6 Load the paper stack with the recommended printable side faceup 7 Place the paper guides securely against the edges of the paper Loading paper and specialty media 46 ...

Page 47: ... two sided duplex printing Note There are different ways for loading letterhead depending on the mode of printing One sided printing using a letterhead Two sided printing using a letterhead A B C A B C Load envelope with the flap side up and against the right side of the paper guide 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides Note To ac...

Page 48: ...optional 550 sheet tray and supports the same paper types and sizes The only differences are the look of the guide tabs and the location of the paper size indicators CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 2 3 1 Length guide tab 2 Paper size indicator 3 Width guide tab Loading paper and specialty medi...

Page 49: ... the multipurpose feeder latch to the left 2 Open the multipurpose feeder 3 Pull the multipurpose feeder extender Note Guide the extender gently so that the multipurpose feeder is fully extended and open Loading paper and specialty media 49 ...

Page 50: ...lex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 Locate the maximum paper fill indicator and tab Note Make sure the paper or specialty media is below the maximum paper f...

Page 51: ...re the paper fits loosely in the multipurpose feeder and is not bent or wrinkled 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Linking and unlinking trays When the paper size and paper type for any trays are the same the printer links those trays When one linked tray becomes empty paper feeds from the next linked tray We recomm...

Page 52: ...f the fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods...

Page 53: ...een navigate to Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch Configuring a custom name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address...

Page 54: ...ead designed specifically for laser printers Print a test page on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stacks to prevent sheets from sticking together Page orientation is important when printing on letterhead Source Printing Printable side Paper orientation Trays One sided Faceup Load the sheet with the top edg...

Page 55: ...the bottom edge entering the printer first Multipurpose feeder One sided Facedown Load the sheet with the top edge entering the printer first Multipurpose feeder Two sided Faceup Load the sheet with the bottom edge entering the printer first Note Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers Paper and specialty media gu...

Page 56: ...or 25 cotton Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in ...

Page 57: ...ighten the edges on a level surface Paper guidelines Select the correct paper or specialty media to reduce printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The pri...

Page 58: ...per is recommended Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paperwith ahigh degreeofstabilityresultinginfewerpaperfeedingproblems and betterprintquality Papercontaining fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer...

Page 59: ... that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled pap...

Page 60: ...ve a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The 550 sheet tray of the 650 sheet duo tray supports the same paper sizes as the optional 550 sheet tray The integrated multipurpose feeder supports different paper sizes types and weights Paper size and dimension Standard 250 sheet tray Manual feeder 650 sheet duo tray 550 sheet tray ADF Sc...

Page 61: ...n to 216 x 356 mm 8 5 x 14 in X 1 3 X 1 3 X X Universal 148 x 210 mm 5 8 x 8 3 in to 216 x 356 mm 8 5 x 14 in 1 2 1 2 1 2 X X 4 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 and optional 550 sheet trays only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose f...

Page 62: ...l 550 sheet trays only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3 x 5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and the length is from 279 4 mm...

Page 63: ...ay ADF Scanner glass Duplex mode 550 sheet tray Multipurpose feeder Paper Plain Recycled Glossy Bond Letterhead Preprinted Colored Light Heavy Rough Cott on Custom Type x Card stock X Transparencie s X X X Labels Paper X Envelope X X X X Paper and specialty media guide 63 ...

Page 64: ...Send the print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings...

Page 65: ...u choose between a faster print speed or a higher toner yield Max Yield is the factory default setting Max Speed This lets you print in either black or color depending on what is set in the printer driver The printer prints in color unless Black Only is selected in the printer driver Max Yield This lets you switch from black to color based on the color content found on each page Frequent color mod...

Page 66: ...ot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes A flash drive icon appears on the printer home screen when a flash drive is inserted If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other...

Page 67: ...inted and then touch Print Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then touch Held Jobs on the home screen to print files from the flash drive Supported flash drives and file types Notes High speed USB flash drives must support the full speed standard Low spe...

Page 68: ...ype Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration HoldprintjobsinthecomputeruntilyouenterthePINfromtheprintercontrol panel Note The PIN is set from the computer It must be four digits using the numbers 0 9 Repeat Job Expiration Print and store print jobs...

Page 69: ...ry after printing Repeat and Reserve jobs are held in the printer until you delete them For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click Print and Hold 4 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confidential print job also enter a four digit PIN 5 Click OK or Print 6 From the p...

Page 70: ...as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Configuration Other Settings tab Security Confidential Print Setup 3 Modify the settings Set a maximum number of PIN entry attempts When a user exceeds that number all of the jobs for that user are deleted Set an expiration time for confidential print jobs When a user has not print...

Page 71: ...to Apps list Run type control printers OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print Scan select your...

Page 72: ...r or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printer control panel pre...

Page 73: ...home screen navigate to Copy Content Photo 3 From the Content Source menu select the appropriate setting that best matches the original photo 4 Touch Copy It Note If you have more photos to copy then place the next photo on the scanner glass and then touch Scan the next page 5 Touch Finish the Job Copying on specialty media Copying on transparencies 1 Load an original document faceup short edge fi...

Page 74: ...y to Manual Feeder 4 Place the letterhead faceup top edge first into the multipurpose feeder 5 Select the size of the letterhead and then touch Letterhead Copy It Creating a copy shortcut using the printer control panel 1 From the home screen touch Copy 2 Adjust the copy settings and then touch Save As Shortcut Note If you change the settings after the copy shortcut has been created then the setti...

Page 75: ...anner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from select the size of the original document 4 Touch Copy to and then select the tray that contains the paper type you want to use 5 Touch Copy It Copying different paper sizes Use the ADF to copy...

Page 76: ...er duplexing 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF ...

Page 77: ...light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Content 4 Touch the button that best represents the content type of the document you are copying Text The content of the original document is mostly text or line art Text Photo The original document is a mixture of text graphics and...

Page 78: ...t the paper guides 3 From the home screen navigate to Copy enter the number of copies Collate select the preferred order of pages Copy It Placing separator sheets between copies 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into...

Page 79: ...ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Paper Saver select the output you want Copy It Note If Paper Saver is set to Off then the Print Page Borders option is unavailable Placing information on copies Placing a header or footer on pages 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load post...

Page 80: ... tray then adjust the paper guides 3 From the home screen navigate to Copy Overlay select an overlay message Note The message choices are Urgent Confidential Copy Custom and Draft 4 Touch Copy It Canceling a copy job Canceling a copy job while the original document is in the ADF When the ADF begins processing a document touch Cancel Job on the printer control panel Canceling a copy job while copyi...

Page 81: ...s not in one of the trays then Paper size not found appears and prompts to load a paper in a tray manual feeder or multipurpose feeder Scale This option lets you scale the document from 25 to 400 of the original document size You can also set automatic scaling When copying to a different paper size such as from legal size to letter size paper set the Copy from and Copy to paper sizes automatically...

Page 82: ...nter Photo Film The original document is a photo from film Press The original document was printed using a printing press Color This option lets you set the output to either color or monochrome for the scanned image Advanced Duplex This option lets you specify the document orientation whether documents are one sided or two sided and how documents are bound Save As Shortcut This option lets you sav...

Page 83: ...Time Page number Paper Saver This option lets you print two or more pages of an original document on the same page Paper Saver is also called N up printing where N stands for the number of pages For example 2 up would print two pages of your document on a single page and 4 up would print four pages of your document on a single page Advanced Imaging Thisoption letsyouadjust theAuto Center Backgroun...

Page 84: ...Adjust ADF Skew This option lets you straighten scanned images that are slightly skewed when received from the ADF tray Copying 84 ...

Page 85: ...ok Setting up the printer to e mail Setting up the e mail function 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Se...

Page 86: ...ect type the e mail subject 3 Touch Message type your message 4 Adjust the e mail settings Note If you change the settings after the e mail shortcut has been created then the settings are not saved 5 Touch Save As Shortcut 6 Type a unique name for the shortcut and then touch 7 Verify that the shortcut name is correct and then touch OK If the shortcut name is incorrect then touch Cancel and then re...

Page 87: ...r thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 Press then enter the shortcut number using the keypad and then touch To enter additional recipients touch and then enter the e mail address or shortcut num...

Page 88: ... document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guid...

Page 89: ...Finish the Job appears Understanding the e mail options Recipient s This option lets you enter the recipient of your e mail You may enter multiple e mail addresses Subject This option lets you type a subject line for your e mail Message This option lets you type a message that will be sent with your scanned attachment File Name This option lets you customize the attachment file name Save As Shortc...

Page 90: ...han an equivalent JPEG JPEG Use this to create and attach a separate file for each page of your original document XPS Use this to create a single XPS file with multiple pages Content This option lets you set the original document type and source Select from the following content types Graphics The original document is mostly business type graphics such as pie charts bar charts and animations Photo...

Page 91: ... the e mail When the first page is scanned the scanning is paused and a preview image appears Note This option appears only when a working printer hard disk is installed Transmission Log This option lets you print the transmission log or transmission error log Edge Erase This option lets you remove smudges or any mark around the edges of a document You can remove an equal area around all four side...

Page 92: ... not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Notes The following connection methods are applicable only in select countries or regions During the initial printer setup clear the fax function check box and any other function you plan to set up later and then press Continue The indicator light may blin...

Page 93: ...mation Using the printer control panel for fax setup When the printer is turned on for the first time a series of start up screens appear If the printer has fax capabilities then the Fax Name and Fax Number screens appear 1 When the Fax Name screen appears do the following a Enter the name to be printed on all outgoing faxes b Enter the fax name and then touch Submit 2 When the Fax Number screen a...

Page 94: ...nd of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you wan...

Page 95: ...e telephone wall jack PHONE LINE To connect 1 Connect one end of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack 3 Connect the answering machine to the port of the printer Faxing 95 ...

Page 96: ... calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided...

Page 97: ...en make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to ...

Page 98: ...elephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect one end of the telephone cable that came with your printer to the port of the printer Connect the other en...

Page 99: ...ure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay additional cost then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the port labeled Phone ...

Page 100: ...al cost for activation of the second phone port 3 Connect your analog telephone phone to the port of the printer Notes To make sure that the telephone port on the cable modem is active plug an analog telephone into the telephone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two telephone ports for your devices but do not want to pay additional cos...

Page 101: ...printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog telephone wall jack 3 Connect your analog telephone to the port of the printer Scenario 5 Countries or regions with different telephone wall jacks and plugs Some countries or regions may have different types of telephone wall jack connectors than those that came with the printer The standard wall ...

Page 102: ...region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the port of the printer If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme then do not remove the adapter plug from the port of the printer Part name Part number Lexmark adapter plug 40X8519 Faxing 102 ...

Page 103: ...he wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the telephone adapter Notes The port of the printer may have an adapter plug for use with the adapter Do not remove the plug from the port of the printer In some countries or regions the printer may not come with a telepho...

Page 104: ...ems and answering machines The F port is for telephones N F N Connect the printer to any of the N ports PHONE LINE N F N 1 Connect one end of the telephone cable that came the printer to the port of the printer 2 Connect the other end of the telephone cable to the RJ 11 adapter and then connect the adapter to an N port Faxing 104 ...

Page 105: ...nnect the other end of the telephone cable to an active analog telephone wall jack 3 Change the distinctive rings setting to match the setting you want for the printer to answer Note The factory default setting for distinctive rings is On This sets the printer to answer single double and triple ring patterns a From the home screen navigate to Settings Fax Settings Analog Fax Setup Answer On b Sele...

Page 106: ...The printer can be set to automatically adjust for daylight saving time 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Cli...

Page 107: ... feature 5 If necessary enter a prefix in the Dialing prefix field 6 Select the appropriate paper size and page orientation 7 If you want to include a cover page with the fax then select Include cover page with fax and then enter the appropriate information 8 Click OK Notes The Fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing...

Page 108: ...to the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Fax type the name of the recipient Note You can only search for one name at a time 4 Touch the name of the recipient and then touch Fax It Sending a fax at a schedu...

Page 109: ...ings Manage Shortcuts Fax Shortcut Setup Note A password may be required If you do not have an ID and password then contact your system support person 3 Type a name for the shortcut and then enter the fax number Notes To create a multiple number shortcut enter the fax numbers for the group Separate each fax number in the group with a semicolon 4 Assign a shortcut number Note If you enter a number ...

Page 110: ... document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guid...

Page 111: ...el Job on the printer control panel while Scanning appears When using the scanner glass touch Cancel Job on the printer control panel while Scanning appears or while Scan the Next Page and Finish the Job appear Canceling a fax after the original documents have been scanned to memory 1 On the home screen touch Cancel Jobs The Cancel Jobs screen appears 2 Touch the job or jobs you want to cancel Onl...

Page 112: ...s you print and forward received faxes to a fax number e mail address FTP site or LDSS 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page ...

Page 113: ...tly text or line art Text Photo The original document is a mixture of text graphics and photos Select from the following content sources Black White Laser The original document was printed using a mono laser printer Color Laser The original document was printed using a color laser printer Inkjet The original document was printed using an inkjet printer Magazine The original document is from a maga...

Page 114: ...rd disk is installed Scan Preview This option lets you view the first page of the image before it is included in the fax When the first page is scanned the scanning is paused and a preview image appears Note This option appears only when a working printer hard disk is installed Delayed Send This option lets you send a fax at a later time or date Advanced Imaging This option lets you change or adju...

Page 115: ... such as magazine clippings The scanner lets you scan documents directly to a File Transfer Protocol FTP server Only one FTP address may be sent to the server at a time When an FTP destination has been configured by your system support person the name of the destination becomes available as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also be ano...

Page 116: ...tcut name and number are correct and then touch OK If the name or number is incorrect then touch Cancel and then reenter the information If you enter a number that is already in use then you will be prompted to select another number Scanning to an FTP address Scanning to an FTP address using the printer control panel 1 Load an original document faceup short edge first into the ADF tray or facedown...

Page 117: ...you scan documents directly to a computer or a flash drive The computer does not have to be directly connected to the printer for you to receive images when scanning to a computer You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer Scanning to a computer using the Embedded Web Server 1 Open a Web...

Page 118: ... using the keypad From the home screen navigate to Held Jobs Profiles select your shortcut on the list Note The scanner scans and sends the document to the directory you specified 8 View the file from the computer Note The output file is saved in the location or launched in the program you specified Setting up Scan to Computer Notes This feature is supported only in Windows Vista or later Make sur...

Page 119: ... original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the p...

Page 120: ...r the scanned image Send As This option lets you set the output type for the scan image Select one of the following PDF Use to create a single file with multiple pages Secure PDF Use to create an encrypted PDF file that protects the file contents from unauthorized access TIFF Use to create multiple files or a single file If Multi page TIFF is turned off in the Settings menu then TIFF saves one pag...

Page 121: ...ies if the original document is bound on the long edge or short edge side Transmission Log This option lets you print the transmission log or transmission error log Scan Preview This option lets you view the first page of the image before it is included in the file When the first page is scanned the scanning is paused and a preview image appears Note This option appears only when a formatted worki...

Page 122: ...Adjust ADF Skew This option lets you straighten scanned images that are slightly skewed when received from the ADF tray Scanning 122 ...

Page 123: ...tcuts FTP Shortcuts Profiles List Print Fonts Print Directory Print Demo Asset Report Active NIC Standard Network or Network x Standard USB SMTP Setup Security Settings Help Manage Shortcuts Option Card Menu Miscellaneous Security Settings Confidential Print Erase Temporary Data Files Security Audit Log Set Date and Time General Settings Copy Settings Fax Settings E mail Settings FTP Settings Flas...

Page 124: ...llow or black toner cartridge Black or Color Imaging Kit Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported OK Non genuine Lexmark Imaging Kit Show the status of the black or color imaging kit Waste Toner Bottle Near Full Replace Missing OK Show the status of the waste toner bottle Maintenance Kit Nearly Low Low Very Low Replace OK Show the status of the maintena...

Page 125: ...size loaded in each tray Notes Letter is the U S factory default setting A4 is the international factory default setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Tray x Type Plain Paper Card Stock Transparency Recycled Labels Glossy Bond Lett...

Page 126: ...menu item applies only when the multipurpose feeder MP Feeder is installed The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type loaded in the multipurpose fe...

Page 127: ...n Custom Type x Specify the paper type being manually loaded Note Plain Paper is the factory default setting Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default setting Manual Envelope Type Env...

Page 128: ... stock loaded Notes Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Glossy Text...

Page 129: ...actory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the light paper loaded Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specify the relative texture of the heavy paper loaded Note Normal is the f...

Page 130: ... Specify the relative weight of the glossy paper loaded Note Normal is the factory default setting Heavy Glossy Weight Light Normal Heavy Specify the relative weight of the heavy glossy paper loaded Note Normal is the factory default setting Labels Weight Light Normal Heavy Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Sp...

Page 131: ...ed Note Normal is the factory default setting Custom x Weight Light Normal Heavy Specify the relative weight of the custom paper loaded Notes Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use To Cardstock Loading Off Determine and set two sided printing for all print jobs that specify Cardstock as the paper type Recycled Loading ...

Page 132: ...printing for all print jobs that specify Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs that specify Light as the paper type Heavy Loading Duplex Off Determine and set two sided printing for all print jobs that specify Heavy as the paper type Rough Cotton Loading Off Determine and set two sided printing for all print jobs that specify Rou...

Page 133: ... or feeder in order to print from that source Custom Names menu Use To Custom Name x Specify a custom name for a paper type This name replaces Custom Type x in the printer menus Custom Scan Sizes menu Use To Custom Scan Size x Scan Size Name Width 1 8 5 inches 25 215 9 mm Height 1 14 inches 25 355 6 mm Orientation Portrait Landscape 2 scans per side Off On Specify a custom scan size name scan size...

Page 134: ...56 mm is the international factory default setting You can increase the height in 1 mm increments Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Sta...

Page 135: ... Print a list of profiles stored in the printer Print Fonts Print a report of all the fonts available for the printer language currently set in the printer Print Directory Print a list of all the resources stored on an optional flash memory card or in printer hard disk Notes Job Buffer Size must be set to 100 Make sure the optional flash memory or printer hard disk is installed correctly and worki...

Page 136: ...ng this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of th...

Page 137: ... navigate to either of the following Network Ports Standard Network Standard Network Setup Reports Network Ports Network x Network x Setup Reports Use To Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Ne...

Page 138: ...tings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP On Off Specify the DHCP address and parameter assignment Note On is the factory default setting Enable RARP On Off Specify the RARP address assignment setting Note Off is the factory defa...

Page 139: ...twork Standard Network Setup IPv6 Network Ports menu Network x Network x Setup IPv6 Note This menu is available only in network printers or printers that are attached to print servers Use To Enable IPv6 On Off Enable IPv6 in the printer Note On is the factory default setting Auto Configuration On Off Specify whether or not the network adapter accepts the automatic IPv6 address configuration entrie...

Page 140: ... setting This lets the printer access a network using an access point Ad hoc configures wireless connection directly between the printer and a computer Compatibility 802 11b g 802 11b g n Specify the wireless standard for the wireless network Note 802 11b g n is the factory default setting Choose Network Select an available network for the printer to use View Signal Quality View the quality of the...

Page 141: ...nu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the defau...

Page 142: ...dress yyy yyy yyy yyy Set the network address information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask yyy yyy yyy yyy Set the netmask information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Ga...

Page 143: ...Note No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Specify what credentials will be used when communicating to the SMTP server Notes None is the factory default setting for Device Initiated E mail and User Initiated E mail Device Userid and Device password are used to log in to the SMTP server when Use Device SMTP Credentials is ...

Page 144: ...user off You can choose from 1 to 900 seconds The factory default setting is 30 seconds Remote Login Timeout specifies how long a remote interface remains idle before automatically logging the user off You can choose from 1 to 120 minutes The factory default setting is 10 minutes Minimum PIN Length 1 16 Limit the digit length of the PIN Note 4 is the factory default setting Confidential Print menu...

Page 145: ...ently in use by the file system All permanent data on the printer hard disk are preserved such as downloaded fonts macros and held jobs Note This menu appears only when a formatted working printer hard disk is installed Use To Wiping Mode Auto Specify the mode for erasing temporary data files Automatic Method Single pass Multiple pass Mark all disk space used by a previous print job This method do...

Page 146: ...default setting If the security audit log is activated then the severity value of each event is recorded 4 is the factory default setting Set Date and Time menu Use To Current Date and Time View the current date and time settings for the printer Manually Set Date and Time input date time Enter the date and time Notes Manually setting the date and time sets Enable NTP to No The wizard lets you set ...

Page 147: ...lay the estimates of the supplies on the printer control panel Embedded Web Server menu settings and device statistics reports Note Show estimates is the factory default setting Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting This resets the printer to its factory default settings Energy minimizes the power used by...

Page 148: ...igures the printer to produce as little noise as possible This is best suited for printing text and line art For optimal printing of color rich documents set Quiet Mode to Off Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and full speed printing Run Initial setup Yes No Run the setup wizard Notes Yes is the factory default setting After completing ...

Page 149: ...tial setting is determined by your country or region selection in the initial setup wizard Changing this setting also changes the default for each input source in the Paper Size Paper Type menu Changing this setting also changes the default for the Original Size setting in the following menus Copy Settings Fax Settings E mail Settings FTP Settings and the Scan Settings section of Flash Drive Menu ...

Page 150: ...ft side Date Time is the factory default setting for Right side Displayed Information continued Black Toner Cyan Toner Magenta Toner Yellow Toner Fuser Transfer Module Customize the displayed information for the Black Toner Cyan Toner Magenta Toner Yellow Toner Fuser and Transfer Module settings Select from the following options When to display Do not display Display Message to display Default Alt...

Page 151: ... Display Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E mail E mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Basic Card Copy Scan to Network My Shortcuts Multi Send Add or remove icons and buttons that appear on the home screen For each icon or button select from the followi...

Page 152: ...ntainer is never shown in Held Jobs Allow Background Removal On Off Specify whether image background removal is allowed in copy fax e mail FTP or scan to USB jobs Note On is the factory default setting Allow Custom Job Scans On Off Determine if Custom Job and Custom Job scanning settings appear for copy scan and fax jobs Notes On is the factory default setting This menu item appears only when a fo...

Page 153: ...number of minutes of inactivity before the printer enters a lower power state Note 15 is the factory default setting Timeouts Sleep Mode Disabled 1 120 Set the amount of time in seconds the printer waits after a job is printed before it goes into a reduced power state Notes 30 is the factory default setting Disabled appears only when Energy Conserve is set to Off Lower settings conserve more energ...

Page 154: ...Off is the factory default setting This follows the normal Screen Timeout expires workflow On continues to show the same screen and allows the user to reset the Screen Timeout timer instead of returning to the home screen Timeouts Print Timeout Disabled 1 255 Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes 9...

Page 155: ...tain amount of time then the printer shows the applicable error instead of restarting Print Recovery Auto Continue Disabled 5 255 Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Note...

Page 156: ...restores all printer settings to the factory default settings except those in Network Ports menu All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected Export Configuration Package Export Export the printer configuration package to a flash drive Note The configuration package cannot be exported unless a flash drive is attached to...

Page 157: ...ent has print on one side while the copy will have print on both sides 2 sided to 1 sided The original document has print on both sides while the copy will have print on just one side 2 sided to 2 sided The original document has print on both sides and the copy will also have print on both sides Paper Saver Off 2 up Portrait 2 up Landscape 4 up Portrait 4 up Landscape Allow copying of two or four ...

Page 158: ...for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Separator Sheet Source Tray x Multipurpose Feeder Specify the source for...

Page 159: ...mum of 64 characters is allowed Allow priority copies On Off Allow interruption of a print job to copy a page or document Note On is the factory default setting Custom Job scanning On Off Copy in a single copy job a document that contains mixed paper sizes Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Allow Save as Shor...

Page 160: ...age of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a copy Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory def...

Page 161: ...the factory default setting This splits the memory for sending and receiving fax jobs into equal amounts Mostly send specifies that most of the memory is set to send fax jobs All send specifies that all the memory is set to send fax jobs All receive specifies that all the memory is set to receive fax jobs Mostly receive specifies that most of the memory is set to receive fax jobs Cancel Faxes Allo...

Page 162: ...nfigure the fax cover page Notes Off by default is the factory default setting for Fax Cover Page Off is the factory default setting for all other menu items Use To Resolution Standard Fine 200 dpi Super Fine 300 dpi Specify quality in dots per inch dpi A higher resolution gives better print quality but increases the fax transmission time for outgoing faxes Note Standard is the factory default set...

Page 163: ...etting Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text is the factory default setting Content Source Black White Laser Color Laser ...

Page 164: ...llow the printer driver to send fax jobs Note Yes is the factory default setting Allow Save as Shortcut On Off Save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specify the dialing sound either as a tone or a pulse Note Tone is the factory default setting Max Speed 2400 4800 9600 14400 33600 Specify the maximum speed in baud at which faxes are...

Page 165: ...st 0 5 Best for content Specify the contrast in the scanned image Note Best for content is the factory default setting Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible...

Page 166: ...e when the job requires specific unavailable resources Note None is the factory default setting Rings to Answer 1 25 Specify the number of rings before answering an incoming fax job Note 3 is the factory default setting Auto Answer Yes No Allow the printer to answer an incoming fax job Note Yes is the factory default setting Manual Answer Code 0 9 Enter a code on the telephone number pad to begin ...

Page 167: ...Forwarding Print Print and Forward Forward Enable forwarding of received faxes to another recipient Note Print is the factory default setting Forward to Fax E mail FTP LDSS eSF Specify the type of recipient to which faxes are forwarded Notes Fax is the factory default setting This menu item is available only from the printer Embedded Web Server Forward to Shortcut Enter the shortcut number which m...

Page 168: ...fy the source of the paper used for printing logs Note Tray 1 is the factory default setting Logs Display Remote Station Name Dialed Number Specify whether printed logs display the dialed number or the station name or fax name returned Note Remote Station Name is the factory default setting Enable Job Log On Off Enable access to the Fax Job log Note On is the factory default setting Enable Call Lo...

Page 169: ... sends the fax job to a fax server for transmission Use To To Format Enter specific fax information using the virtual keyboard on the printer control panel Reply Address Subject Message SMTP Setup Specify SMTP setup information Primary SMTP Gateway Specify SMTP server port information Secondary SMTP Gateway Image Format PDF pdf XPS xps TIFF tif Specify the image type for scanning to fax Note PDF p...

Page 170: ...versal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 4 x 6 in 3 x 5 in Specify the paper size of the document being scanned Notes Mixed Sizes is the U S factory default setting A4 is the international factory default setting Legal Folio and Oficio Mexico paper sizes are supported only in the ADF Use Multi Page TIFF On Off Provide a choice between single...

Page 171: ... mail size in kilobytes KB Note E mails greater than the specified maximum size are not sent E mail Server Setup Size Error Message Send a message when an e mail is greater than the configured size limit Note You can enter up to 1024 characters E mail Server Setup Limit destinations Specify a domain name such as a company domain name and then limit e mail destinations only to that domain name Note...

Page 172: ...to Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color Off On Specify whether the printer captures and transmits content in color or in black and white Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch Note 150 dpi i...

Page 173: ...he page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality of the image Notes Best for content is the factory default setting 5 reduces the file size and quality of the image 90 provides the best image quality but the file size is very large This menu item applies to all scan functions Text...

Page 174: ...e sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting Custom Job scanning On Off Copy a document that contains mixed paper sizes Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Off Show a preview on the display for scan jobs Notes Off is the factory default settin...

Page 175: ... original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory defa...

Page 176: ...Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color Off On Specify whether the printer captures and transmits content in color or in black and white Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the quality of the scan in dots per inch Note 15...

Page 177: ...e assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and the quality of the image Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is lessened 90 provides the best image quality but the file size ...

Page 178: ...s by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting File Name Specify a base file name Note You can type up to 53 characters Custom Job Scanning On Off Copy a document that contains mixed paper sizes into a single scan job Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview ...

Page 179: ...ative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of t...

Page 180: ...r Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color On Off Specify whether the device captures and transmits content in color or in black and white Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per in...

Page 181: ...p edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is reduced 90 provides the best image quality but th...

Page 182: ...the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Off Show a preview on the display for scan jobs Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Background Removal 4 to 4 Adjust the amount of background visible in a scanned image Note 0 is the ...

Page 183: ...e original document Note Off is the factory default setting Sharpness 1 5 Adjust the amount of sharpness on a scanned image Note 3 is the factory default setting Temperature 4 to 4 Specify warm or cool outputs Notes 0 is the factory default setting Cool values generate a bluer output than the default while warm values generate a redder output than the default Print Settings menu Use To Copies 1 99...

Page 184: ...ber of pages per sheet is selected each page is scaled so that the number of pages you want can be displayed on the sheet Paper Saver Border None Solid Print a border on each page Note None is the factory default setting Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the order in which pages are printed on a single sheet when using Paper Saver Notes Horizontal...

Page 185: ...red jobs print Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Print Area Normal Fit to Page Whole Page Set the logical and physical printable area Notes Normal is the factory default setting When attempting to print data in the non print...

Page 186: ...ppears and downloads are not deleted Print All Order Alphabetical Oldest First Newest First Specify the order in which held and confidential jobs are printed when Print All is selected Note Alphabetical is the factory default setting Print jobs always appear in alphabetical order on the printer control panel Finishing menu Use To Sides Duplex 1 sided 2 sided Specify whether two sided duplex printi...

Page 187: ...between each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Separator Source Tray x Multipurpose Feeder Specify the paper source for the separator sheet Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple pages on a single sheet of paper Notes Off is the fac...

Page 188: ...n computer monitors are impossible to duplicate on the printed page Print Resolution 1200 dpi 4800 CQ Specify the printed output resolution in dots per inch or in color quality CQ Note 4800 CQ is the factory default setting Toner Darkness 1 5 Lighten or darken the printed output Notes 4 is the factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines On Off Enab...

Page 189: ...5 Black 5 to 5 Reset Defaults Adjust color in printed output by increasing or decreasing the amount of toner being used for each color Note 0 is the factory default setting Color Samples sRGB Display sRGB Vivid Display True Black Vivid Off RGB US CMYK Euro CMYK Vivid CMYK Off CMYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer Notes Selecting any settin...

Page 190: ... US CMYK Euro CMYK Vivid CMYK Off Notes US CMYK is the factory default setting This applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the international factory default setting This applies a color conversion table that tries to produce output that matches Euroscale color output Vivid CMYK increases color saturation for the US conversion table...

Page 191: ...isk Near Full Level Off 1 99 Specify the maximum size of the log file Note 5 is the factory default setting Disk Near Full Action None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how the printer responds when the pri...

Page 192: ...quest Flash memory refers to the memory added by installing a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes ...

Page 193: ...nt Print annotations in a PDF Note Do Not Print is the factory default setting PostScript menu Use To Print PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Enable users to disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident ...

Page 194: ...ion where it is stored Note Courier 10 is the factory default setting Courier 10 shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash K for Disk and D for Download Symbol Set 10U PC 8 12U PC 850 Specify the symbol set for each font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory ...

Page 195: ...on each page Notes 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size paper Notes 198 mm is the ...

Page 196: ...nores the Select Paper Feed command This option appears only when it is selected by the PCL 5 interpreter 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Display the factory default setting assigned to each tray or feeder Tray Renumber Rest...

Page 197: ...vers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Set the default font for HTML documents Note The Times font is used in HTML documents that do not specify a font Use To Font Size 1 255 pt Set the default font size for HTML documents Notes 12 pt is the factory default setting Font size can be increased in 1 point increments Scale 1 400 Scale the default font for HTML documents No...

Page 198: ...EG images Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Scale the image to fit the selected paper size Notes Best Fit is the factory default setting When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation Note Portrait is the factory default setting Help me...

Page 199: ...hortcut numbers or the address book and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address shortcut numbers or the address book and about changing settings Color Quality Provides information about solving color quality issues Print Defects Guide Provides help in resolving repeating defects in copies or prints Information G...

Page 200: ...gy using one printer setting see Using Eco Mode on page 201 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 59 Conserving supplies There are a number of ways y...

Page 201: ...energy use especially when the printer is idle Printer engine motors do not start until it is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature Turn off print log features 3 Click S...

Page 202: ...dded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Timeouts 3 In the Sleep Mod...

Page 203: ...ck Submit Using the printer control panel 1 From the home screen navigate to Settings General Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button 3 Touch Hibernate Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and...

Page 204: ...emporarily disable it to load the Web page correctly 2 Click Settings General Settings Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Adjusting the brightness of the display To save energy or if you are have trouble reading your display adjust the brightness of the display Available set...

Page 205: ...cling Lexmark packaging Lexmarkcontinuallystrivestominimizepackaging Lesspackaging helpstoensurethatLexmarkprintersaretransported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling fa...

Page 206: ...ame with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Saving money and the environment 206 ...

Page 207: ...ring simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system device settings network information and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer specific functionality This lets ...

Page 208: ... data are completely erased is to physically destroy each hard disk where data is stored Erasing volatile memory Thevolatilememory RAM installedinyourprinterrequires apowersourcetoretaininformation Toerasethebuffered data simply turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 ...

Page 209: ...ard disk Highly confidential information should be wiped using this method 4 Touch Yes to proceed with disk wiping Notes A status bar will indicate the progress of the disk wiping task Disk wiping can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back Exit Config Menu The printer will perform a power on reset and then retur...

Page 210: ...ryption process Doing so may result in loss of data Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return to the Enable Disable screen 5 Touch Back Exit Config Menu The printer will perform a power o...

Page 211: ... the printer warranty 1 Make sure that the printer is turned off and unplugged from the electrical outlet CAUTION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin multipurpose feeder and manual feeder 3 Remove...

Page 212: ...d or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Clean all the areas shown and then let them dry 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 4 Close the scanner cover Maintaining the printer 212 ...

Page 213: ... Details Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is ...

Page 214: ...parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low print coverage for extended periods of time may negatively affect actual yield and may ca...

Page 215: ...ation on countries located in each region visit www lexmark com regions Ordering imaging kits Item All countries and regions Black imaging kit 700Z1 Color imaging kit 700Z5 Ordering a maintenance kit Notes Using certain types of paper may require more frequent replacement of the maintenance kit The fuser and transfer module are included in the maintenance kit and can also be individually ordered a...

Page 216: ...ste toner bottle 1 Top door 2 Waste toner bottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle 2 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 216 ...

Page 217: ...3 Open the top door 4 Remove the right side cover Maintaining the printer 217 ...

Page 218: ...e toner bottle and then remove the waste toner bottle 6 Seal the used waste toner bottle in the enclosed packaging For more information see Recycling Lexmark products on page 205 7 Insert the replacement waste toner bottle Maintaining the printer 218 ...

Page 219: ...8 Insert the right side cover 9 Slide and hold the release latch on the right side of the printer and then slowly close the top door 10 Close the front door Maintaining the printer 219 ...

Page 220: ...maging kit 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 220 ...

Page 221: ...lifting the handles and then gently pulling them away from the imaging kit 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 221 ...

Page 222: ...ull out the imaging kit 8 Unpack the replacement black and color imaging kit Notes The color imaging kit includes the imaging kit and the cyan magenta yellow and black developer units The black imaging kit includes the imaging kit and the black developer unit 9 Seal the used imaging kit in the bag that the replacement imaging kit came in Maintaining the printer 222 ...

Page 223: ...enta and yellow developer units Dispose only the black developer unit 10 Gently shake the yellow cyan magenta and black developer units side to side 11 Remove the red packing strip and the attached fabric from the developer units 12 Gently insert the yellow cyan magenta and black developer units Maintaining the printer 223 ...

Page 224: ...r slot 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs 14 Align and then insert the imaging kit Maintaining the printer 224 ...

Page 225: ... firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 225 ...

Page 226: ...18 Insert the toner cartridges 19 Slide and hold the release latch on the right side of the printer and then slowly close the top door 20 Close the front door Maintaining the printer 226 ...

Page 227: ...exmark toner cartridge is not covered under warranty Note A reduced print quality may result from using non Lexmark toner cartridges 1 Open the top door 2 Remove the toner cartridge by lifting the handle and then gently pulling it away from the imaging kit Maintaining the printer 227 ...

Page 228: ...tridge down until it fits into place 5 Slide and hold the release latch on the right side of the printer and then slowly close the top door 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in For more information see Recycling Lexmark products on page 205 Maintaining the printer 228 ...

Page 229: ...ty defect occurs or when damage occurs to the printer 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 229 ...

Page 230: ...rtridge handle and then gently pull it from the imaging kit 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 230 ...

Page 231: ...it stops 7 Press down the blue lever and then grasp the green handles on the sides to pull out the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit Doing so could damage the imaging kit 8 Remove the used developer unit Maintaining the printer 231 ...

Page 232: ...ntly shake the replacement developer unit side to side before removing it from its packaging 10 Remove the red shipping cover from the developer unit 11 Insert the developer unit Maintaining the printer 232 ...

Page 233: ...nsert the imaging kit 13 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 14 Replace the waste toner bottle Maintaining the printer 233 ...

Page 234: ...15 Insert the right side cover 16 Insert the toner cartridges 17 Slide and hold the release latch on the right side of the printer and then slowly close the top door Maintaining the printer 234 ...

Page 235: ...rom the printer before moving it Lift the printer off the optional tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its ...

Page 236: ...Shipping the printer When shipping the printer use the original packaging Maintaining the printer 236 ...

Page 237: ...as an actual display would work on a printer control panel Setting up e mail alerts Configuretheprintertosendyoue mailalertswhen thesuppliesaregettingloworwhenthepaperneedstobechanged or added or when there is a paper jam 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of...

Page 238: ...s in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification Descriptio...

Page 239: ... a Web browser and then type the printer IP address in the address field Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click the Copy Printer Settings 3 To change the language sel...

Page 240: ...ptions include the display language custom sizes and messages and network port menu settings All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected From the home screen navigate to Settings General Settings Factory Defaults Restore Now Managing the printer 240 ...

Page 241: ... jam Doing so could permanently damage the fuser Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maxi...

Page 242: ...it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears o...

Page 243: ... and then remove the jammed paper 4 Front door x page jam open front door 20y xx Open the front door and then remove the jammed paper 5 Duplex area x page jam open front door to clear duplex 23y xx Open the front door and then remove the jammed paper 6 Tray x x page jam open tray x 24y xx Pull out the indicated tray and then remove the jammed paper 7 Multipurpose feeder x page jam clear multipurpo...

Page 244: ... x page jam clear standard bin 203 xx 1 Open the top door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 244 ...

Page 245: ...e hot To reduce the risk of injury from a hot component allow the surface to cool before touching a If there is a jammed paper under the fuser then firmly grasp the paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 245 ...

Page 246: ...ll the green lever to open the fuser cover c If there is a jammed paper in the fuser then hold down the fuser cover and then remove the paper Note Make sure all paper fragments are removed Clearing jams 246 ...

Page 247: ...ar the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm x page jam open front door to clear fuser 202 xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 247 ...

Page 248: ...2 Open the top door Clearing jams 248 ...

Page 249: ...3 Pull the green lever to open the fuser cover 4 Hold down the fuser cover and then remove the jammed paper Note Make sure all paper fragments are removed Clearing jams 249 ...

Page 250: ... to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm x page jam open front door 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 250 ...

Page 251: ...h to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm x page jam open front door to clear duplex 23y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 251 ...

Page 252: ...rom the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm x page jam open tray x 24y xx 1 Pull out the tray completely Note The message on the printer display indicates the tray where the jammed paper is located Clearing jams 252 ...

Page 253: ...it out Note Make sure all paper fragments are removed 3 Insert the tray 4 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm Clearing jams 253 ...

Page 254: ...3 Insert the tray 4 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK and then press to confirm x page jam clear multipurpose feeder 250 xx 1 Push the paper release lever in the multipurpose feeder to access the jammed paper and then gently pull out the paper Note Make sure all paper fragments are ...

Page 255: ...2 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder Clearing jams 255 ...

Page 256: ...rinting For non touch screen printer models select Next Clear the jam press OK x page jam open automatic feeder top cover 28y xx 1 Remove all original documents from the ADF tray Note The message is cleared when the pages are removed from the ADF tray 2 Open the ADF cover 3 Firmly grasp the jammed paper on each side and then gently pull it out Clearing jams 256 ...

Page 257: ...ten the edges of the original documents then load the documents into the ADF and then adjust the paper guide 6 From the printer control panel touch to clear the message and continue printing For non touch screen printer models select Next Clear the jam press OK Clearing jams 257 ...

Page 258: ...nd then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Note Make sure the paper size and type are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper type paper size Try one or more of the following Load the correct size and type of pap...

Page 259: ...rder a toner cartridge If necessary select Continue to clear the message and continue printing For non touch screen printer models press to confirm Color cartridge nearly low 88 xy If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Color cartridge very low x estimated pages remain 88 xy You may n...

Page 260: ...elect Continue to ignore the message and continue printing For non touch screen printer models press to confirm Cancel the current print job Disk full 62 Try one or more of the following From the printer control panel touch Continue to clear the message and continue processing Delete fonts macros and other data stored in the printer hard disk Install a printer hard disk with larger capacity Disk m...

Page 261: ...t memory for Flash Memory Defragment operation 37 Try one or more of the following From the printer control panel select Continue to stop the defragmentation and continue printing For non touch screen printer models press to confirm Delete fonts macros and other data from the printer memory Install additional printer memory Insufficient memory some Held Jobs were deleted 37 The printer deleted som...

Page 262: ...ring Try one or more of the following Load the indicated tray or feeder with the correct size and type of paper To use the tray with the correct paper size or type select Finished loading paper on the printer control panel For non touch screen printer models press to confirm Note If the printer finds a tray that has the correct paper type and size then it feeds from that tray If the printer cannot...

Page 263: ...rol panel to clear the message and continue printing Cancel the current job Load Manual Feeder with custom type name Try one or more of the following Load the feeder with the correct size and type of paper Depending on your printer model touch Prompt each page paper loaded or press on the printer control panel to clear the message and continue printing Cancel the current job Load Manual Feeder wit...

Page 264: ...y soon For more information visit the Lexmark support Web site at http support lexmark com or contact customer support and then report the message If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Memory full 38 Try one or more of the following From the printer control panel select Cancel job to...

Page 265: ...d life may damage your Lexmark printer or its associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts may not be covered by the warranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer press and hold and the button on t...

Page 266: ...nue to clear the message For non touch screen printer models press to confirm Remove paper from standard output bin Remove the paper stack from the standard bin Replace color cartridge 0 estimated pages remain 88 xy Replace the indicated toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a repl...

Page 267: ...r the last successful scan job Select Finish job without further scanning and then press to end the last successful scan job Note This does not cancel the scan job All successfully scanned pages will be processed further for copying or e mailing Select Restart Job and then press to restart the scan job with the same settings from the previous scan job Select Cancel Job and then press to clear the ...

Page 268: ...ace maintenance kit 0 estimated pages remain 80 xy The printer is scheduled for maintenance For more information visit the Lexmark support Web site at http support lexmark com or contact your service representative and then report the message Replace missing color cartridge 31 xy Install the indicated toner cartridge to clear the message For more information see the Replacing supplies section of t...

Page 269: ...want any print jobs to be restored For non touch screen printer models press to confirm Scanner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner or contact your system support person Scanner disabled Contact system administrator if problem persists 840 02 From the printer control panel try one or more of the following Select Continue with s...

Page 270: ...rint server For more information visit the Lexmark support Web site at http support lexmark com Standard USB port disabled 56 From the printer control panel select Continue to clear the message For non touch screen printer models press to confirm Notes The printer discards any data received through the USB port Make sure the USB Buffer menu is not set to Disabled Supply needed to complete job Try ...

Page 271: ...ue on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Type imaging kit nearly low 84 xy Note The type can be a black imaging kit or a black and color imaging kit If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press to confirm Type imagi...

Page 272: ...en printer models press to confirm Weblink server not set up Contact system administrator From the printer control panel press to clear the message Note If the message appears again then contact your system support person Solving printer problems Basic printer problems on page 272 Option problems on page 275 Paper feed problems on page 277 Basic printer problems The printer is not responding Actio...

Page 273: ... turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 7 Step 7 Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Connect the printer power cord directly...

Page 274: ...it for about 10 seconds and then turn the printer back on Is the printer working The problem is solved Contact customer support Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer control panel Does Ready appear on the printer display The problem is solved Go to step 2 Step 2 Turn off the printer then wait for about 10 seconds and then turn the printer back on Do Pl...

Page 275: ...al outlet and then turn on the printer Is the internal option properly installed in the controller board Go to step 3 Connect the internal option to the controller board Step 3 Print a menu settings page and then check to see if the internal option is listed in the Installed Features list Is the internal option listed in the menu settings page Go to step 4 Reinstall the internal option Step 4 a Ch...

Page 276: ...the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds ...

Page 277: ...s to scroll to On or Auto c Touch Submit Do pages reprint after a jam The problem is solved Contact customer support Paper frequently jams Action Yes No Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are a...

Page 278: ...For more information see Avoiding jams on page 241 b Follow the recommendations and then resend the print job Do paper jams still occur frequently Contact customer support The problem is solved Paper jam message remains after jam is cleared Action Yes No Check the entire paper path for jammed paper a Remove any jammed paper b From the printer control panel touch Continue to clear the message Does ...

Page 279: ... may contain a formatting error or invalid data Delete the print job and then send it again For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b FromthePrintandHolddialog selectthe Keepduplicate...

Page 280: ... The problem is solved Step 4 Check if the flash drive is supported For more information on tested and approved USB flash drives see Supported flash drives and file types on page 67 Does the error message still appear Go to step 5 The problem is solved Step 5 Check if the USB port is disabled by the system support person Does the error message still appear Contact customer support The problem is s...

Page 281: ... the paper type b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 4 Step 4 a Check if the trays are not linked b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Contact customer support Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the print...

Page 282: ...F file and then resend the print job Do the files print The problem is solved Go to step 2 Step 2 a Open the document you want to print in Adobe Acrobat b Click File Print Advanced Print As Image OK OK Do the files print The problem is solved Contact customer support Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The ...

Page 283: ... after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 a Turn off the prin...

Page 284: ...is solved Go to step 3 Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print The problem is solved Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings General Settings Print Recovery Page Protect Off b Resend the print job Did the job print The problem is solved Go to step 5 Step 5 a Check if the cable...

Page 285: ...d the print job Do the trays link correctly The problem is solved Go to step 2 Step 2 a Fromtheprintercontrol panel setthepapersizeandtypeinthePaper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Unexpected page breaks occur Acti...

Page 286: ...ter Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the...

Page 287: ... specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not...

Page 288: ...y problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear The problem is solved Contact customer support Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do horizo...

Page 289: ... on prints Contact customer support The problem is solved Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct The problem is solved Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to match the paper load...

Page 290: ...per type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a...

Page 291: ...ray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are yo...

Page 292: ...tting b Resend the print job Is the print still too dark Go to step 3 The problem is solved Step 3 a Fromtheprinter control panel set thepaper type texture andweight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded Go to step 4 Change the paper loaded in the tray to match the paper type texture and wei...

Page 293: ... Is the print still too dark Go to step 7 The problem is solved Step 7 Replace the imaging kit and then resend the print job Is the print still too dark Contact customer support The problem is solved Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too light Go to step 2 The problem is solved ...

Page 294: ...t still too light Go to step 5 The problem is solved Step 5 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its origina...

Page 295: ...ace the imaging kit and then resend the print job Is the printer still printing blank pages Contact customer support The problem is solved Printer is printing solid black pages Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Wa...

Page 296: ...ed measurements Go to step 2 1 Check if the distance between the defects is equal to one of the following 37 7 mm 1 48 in 78 5 mm 3 09 in 95 mm 3 74 in 2 Take note of the distance and then contact customer support or your service representative Step 2 Replace the imaging kit and then resend the print job Do the repeating defects still appear Contact customer support The problem is solved Shadow im...

Page 297: ... the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging kit and then resend the print job Do shadow images still appear on prints Contact customer support The problem is solved Skewed print ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and len...

Page 298: ...he paper loaded in the tray Do the paper type and weight match the paper in the tray Go to step 3 Do one or more of the following Specify the paper type and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due ...

Page 299: ...aked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper texture type ...

Page 300: ... b Resend the print job Do streaked vertical lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging kit and then resend the print job Do streaked vertical lines appear on prints Contact customer support The problem is solved Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Pote...

Page 301: ...atch the paper loaded in the tray Go to step 2 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Contact customer support Toner specks appear on prints Action Yes No R...

Page 302: ...cy b Resend the print job Is the print quality still poor Contact customer support The problem is solved Uneven print density Action Yes No Replace the imaging kit and then resend the print job Is the print density uneven Contact customer support The problem is solved Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Check if your software program is using a correct...

Page 303: ...lace the imaging kit and then resend the print job Do vertical voids appear on prints Contact customer support The problem is solved Color quality problems FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and comput...

Page 304: ...ified in the software program RGB or CMYK combinations Notes Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors When Auto Color Correction is selected the color conversion tables will generate prefer...

Page 305: ...or correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples set to use for a particular color matching problem depends on the Color Correction setting being used the type of object being printed and how the color of the object is specified in the software program When Color Correction is set to Off the color is based on the ...

Page 306: ...information and no color conversion is implemented b Resend the print job Does the color of the print match the color of the file on the computer screen The problem is solved Go to step 2 Step 2 From the Quality menu on the printer control panel do the following a Select Color Correction and then select Manual b SelectManual Color and then selecttheappropriatecolor conversion table for the affecte...

Page 307: ...inter and a properly grounded electrical outlet Go to step 3 Connect the power cord to the printer and a properly grounded electrical outlet Step 3 Turn off the printer then wait for about 10 seconds and then turn it back on Did Performing Self Test and Ready appear The problem is solved Contact customer support Scanner unit does not close Action Yes No Check if there are no obstructions between t...

Page 308: ... the toner cartridge Is the print quality satisfactory Go to step 5 See Print quality problems on page 286 Step 5 Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 6 Place the document or photo facedown on the scanner glass in the upper left corner Step 6...

Page 309: ... document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 2 Place the document or photo facedown on the scanner glass in the upper left corner Step 2 Check if the paper size setting matches the size of the paper loaded in the tray From the Paper menu on the printer control panel check the...

Page 310: ... solved Contact customer support Cannot send or receive a fax Action Yes No Step 1 Check if an error or status message appears on the display Is there an error or status message on the display Cleartheerrororstatus message Go to step 2 Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly groun...

Page 311: ...ected to an analog phone service or the correct digital connector The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used If you are using an ISDN telephone service then connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port conta...

Page 312: ...The problem is solved Go to step 9 Step 9 a Temporarily disable call waiting Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting b Try sending or receiving a fax Can you send or receive a fax The problem is solved Go to step 10 Step 10 a Temporarily disable voice mail service For more information contact your telephone company Note If you want to use...

Page 313: ... Settings Fax Settings Analog Fax Setup c In the Rings to Answer field enter the number of times you want the phone to ring before the printer answers d Click Submit Can you receive faxes The problem is solved Go to step 3 Step 3 Replace the toner cartridge For more information see the instruction sheet that came with the supply Can you receive faxes The problem is solved Contact customer support ...

Page 314: ...elephone number manually Can you send faxes The problem is solved Contact customer support Fax and e mail functions are not set up Notes Before you troubleshoot check if the fax cables are connected The indicator light is blinking red until you set up fax and e mail Action Yes No a From the home screen navigate to Settings General Settings Run initial setup Yes Submit b Turn off the printer and th...

Page 315: ... are using a proxy server then temporarily disable it to load the Web page correctly Print a network setup page or menu settings page and then locate the IP address in the TCP IP section b Click Settings Fax Settings Analog Fax Setup c In the Max Speed menu click one of the following 2400 4800 9600 14400 33600 d Click Submit and then resend the fax Is the fax print quality satisfactory The problem...

Page 316: ...trical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Connect the power cord to the printer and a properly grounded electrical outlet Step 4 Check if the electrical outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 5 Step 5 Check if the p...

Page 317: ...pplication or being used by another user Is the file you want to scan open by another application or user Close the file you are scanning Go to step 4 Step 4 CheckifeithertheAppendtimestamportheOverwriteexistingfilecheck box is selected in the destination configuration settings Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings Contact ...

Page 318: ...factory Go to step 3 Increase the scan resolutionsettingsfora higher quality output Step 3 Clean the scanner glass and the ADF glass using a clean lint free cloth dampened with water Is the scanner glass clean Go to step 4 See Cleaning the scanner glass on page 212 Step 4 Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upp...

Page 319: ...er left corner Is the document or photo loaded correctly Contact customer support Load the document or photo facedown on the scanner glass in the upper left corner Cannot scan from a computer Action Yes No Step 1 Make sure the printer is turned on and that Ready appears on the printer display before scanning a job Does Ready appear before scanning the job Go to step 3 Go to step 2 Step 2 Turn off ...

Page 320: ...An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Click Settings Apps Apps Management System tab Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Go to step 2 Contact customer support Step 2 Resolve the error Is the application working no...

Page 321: ...us is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open The problem is solved Go to step 4 Step 4 Check if the cable connections...

Page 322: ...brary of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assist...

Page 323: ... reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated...

Page 324: ...erms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries ...

Page 325: ...A Scanning 50 dBA Copying 50 dBA Ready 16 dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options v...

Page 326: ...35 C 34 to 95 F 8 to 80 RH Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nomina...

Page 327: ...tråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserového žiare...

Page 328: ...ory default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from th...

Page 329: ...n recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 f...

Page 330: ...ements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information TheRingerEquivalenceNumber REN isusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephone line Excessive RENs on a telephone line may result in the devices not...

Page 331: ...rogram this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the req...

Page 332: ...ty Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme à la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences...

Page 333: ...th Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not...

Page 334: ...ring the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on t...

Page 335: ...ternational Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protec...

Page 336: ...ote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen Français Par la présente Lexmark International Inc déclare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alulírott Lexmark International Inc nyilatkozom hogy a termék megfelel a vonatkozó alapvetõ követel...

Page 337: ...er referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexma...

Page 338: ...ur area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints ...

Page 339: ...atory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF forTLS Elliptic Cu...

Page 340: ... subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Notices 340 ...

Page 341: ...ail options 91 fax options 114 scan screen 121 answering machine setting up 94 AppleTalk menu 140 applications home screen 20 understanding 20 attaching cables 35 available internal options 26 avoiding jams 60 avoiding paper jams 241 B black and white printing 64 blocking junk faxes 111 buttons touch screen using 16 C cables Ethernet 35 USB 35 cancel button printer control panel 14 canceling print...

Page 342: ...duplex 82 advanced imaging 83 collate 81 copies 81 cover page setup 83 create booklet 83 custom job 83 darkness 81 header footer 83 overlay 83 paper saver 83 Save As Shortcut 82 separator sheets 83 sides duplex 81 copy quality adjusting 77 copy screen content source 82 content type 82 options 81 82 Copy Settings menu 156 copy troubleshooting copier does not respond 307 partial document or photo co...

Page 343: ...gs 70 239 networking settings 237 problem accessing 320 scanning to a computer using 117 setting up e mail alerts 237 Embedded Web Server Administrator s Guide where to find 210 Embedded Web Server Security Administrator s Guide where to find 237 emission notices 325 328 329 330 332 335 encrypting the printer hard disk 209 enlarging a copy 76 envelopes loading 47 49 tips on using 56 environmental ...

Page 344: ...g resolution 110 configuring the printer to observe daylight saving time 106 creating shortcuts using the Embedded Web Server 109 creating shortcuts using the printer control panel 109 distinctive ring service 105 fax setup 93 forwarding faxes 112 holding faxes 111 making a fax lighter or darker 110 sending a fax at a scheduled time 108 setting the date and time 106 setting the fax number 105 sett...

Page 345: ...ocument feeder top cover 256 in fuser area 247 in manual feeder 254 in multipurpose feeder 254 in standard bin 244 Tray 1 252 Tray 2 252 Job Accounting menu 191 K keypad printer control panel 14 L labels paper tips 56 letterhead copying on 74 loading multipurpose feeder 54 loading trays 54 line filter 98 LINE port 35 linking trays 51 53 Load paper source with custom string 262 Load paper source wi...

Page 346: ...olatile memory 207 erasing 208 Not enough free space in flash memory for resources 52 265 notices 324 325 326 327 328 329 330 331 332 333 334 335 number of remaining pages estimate 213 O optional card installing 31 options 550 sheet tray 33 650 sheet duo tray 33 firmware cards 26 memory card 29 memory cards 26 updating in printer driver 37 options copy screen copy from 81 edge erase 82 margin shif...

Page 347: ...r reading flash drive 280 held jobs do not print 279 incorrect characters print 280 incorrect margins on prints 289 jammed pages are not reprinted 277 job prints from wrong tray 281 job prints on wrong paper 281 jobs do not print 283 Large jobs do not collate 281 multiple language PDF files do not print 282 paper curl 290 paper frequently jams 277 print job takes longer than expected 284 printing ...

Page 348: ... region mismatch 42 xy 266 Replace type imaging kit 0 estimated pages remain 84 xy 267 Replace all originals if restarting job 267 Replace defective color cartridge 31 xy 267 Replace defective type imaging kit 31 xy 267 Replace jammed originals if restarting job 268 Replace maintenance kit 0 estimated pages remain 80 xy 268 Replace missing color cartridge 31 xy 268 Replace missing type imaging kit...

Page 349: ...e type imaging kit 31 xy 267 Replace jammed originals if restarting job 268 Replace maintenance kit 0 estimated pages remain 80 xy 268 Replace missing color cartridge 31 xy 268 Replace missing type imaging kit 31 xy 268 Replace missing or unresponsive type imaging kit 31 xy 265 Replace missing waste toner bottle 82 xy 268 Replace unsupported color cartridge 32 xy 268 Replace unsupported type imagi...

Page 350: ... the Universal paper size 44 setting up e mail alerts 237 setting up fax country or region specific 101 digital telephone service 100 DSL connection 98 standard telephone line connection 94 VoIP connection 99 setting up fax and e mail functions 314 setting up the printer on an Ethernet network Macintosh only 38 on an Ethernet network Windows only 38 Setup menu 185 shipping the printer 236 shortcut...

Page 351: ...eed message remains after jam is cleared 278 troubleshooting print error reading flash drive 280 held jobs do not print 279 incorrect characters print 280 incorrect margins on prints 289 jammed pages are not reprinted 277 job prints from wrong tray 281 job prints on wrong paper 281 jobs do not print 283 Large jobs do not collate 281 multiple language PDF files do not print 282 paper curl 290 paper...

Page 352: ...r 69 printing from Windows 69 vertical voids appear on prints 302 viewing reports 237 viewing a fax log 110 virtual display checking using Embedded Web Server 237 voice mail setting up 94 Voice over Internet Protocol VoIP fax setup 99 VoIP adapter 99 volatile memory 207 erasing 208 volatility statement of 207 W waste toner bottle ordering 216 replacing 216 Waste toner bottle nearly full 82 xy 272 ...

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