Troubleshooting
52
Troubleshooting
Printer pauses
frequently during a
print job
If your printer pauses frequently (every two or
three lines) during a print job, and the printed
pages have alternating bands of light and dark
print, select Enable Buffer Mode* from the
Options Tab.
1
From the printer's Control Program, click the
Options Tab.
2
Make sure the Enable Buffer Mode option is
checked.
* Does not apply to Windows NT 4.0.
Printer is plugged in
but nothing prints
(There is no action
from the printer)
Make sure:
•
the printer has paper.
•
you have paper in the correct feeder.
•
the printer parallel cable is completely
plugged into the printer.
•
the printer is not being held or paused. To
check the printer status, follow the steps for
your operating system:
Windows 95, Windows NT 4.0:
1
From the Printers folder, double-click the
Lexmark 5000 Color Jetprinter icon.
2
Click the Printer menu and make sure no
checkmark appears next to the Pause
Printing option.
Windows 3.1, 3.11:
1
Open the Spool Manager
2
Click the Queue menu and make sure no
check mark appears next to the Hold option.
•
Print a printer test page. If the test page prints,
the printer is functioning properly. Check your
application.
•
If you are trying to print from a DOS-based
application, the problem could be with your
DOS settings. Check your DOS printer port
settings, driver, and your application settings.
Problems
Solutions
