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5400 Series All-In-One

User's Guide

January 2007

www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

All other trademarks are the property of their respective owners.

© 2007 Lexmark International, Inc.

All rights reserved.

740 West New Circle Road
Lexington, Kentucky 40550

Summary of Contents for 22N0057 - X 5450 Color Inkjet

Page 1: ...with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 2007 Lexmark Int...

Page 2: ...vious Lexmark is not responsible for the use of other replacement parts CAUTIONS When using this product basic safety precautions should always be followed to reduce the risk of fire electric shock an...

Page 3: ...rinter software 32 Using the Imaging Studio 32 Using the All In One Center 34 Using the Solution Center 36 Using Print Properties 38 Using the Photo Editor 39 Using the Toolbar 40 Using Fast Pics 41 U...

Page 4: ...ng an image on one page 66 Enlarging or reducing an image 66 Scanning 67 Scanning a document 67 Customizing scan settings using the computer 67 Scanning documents or images for e mailing 68 Scanning t...

Page 5: ...cartridges 95 Refilling a print cartridge 95 Recycling Lexmark products 95 Troubleshooting 96 Setup troubleshooting 96 Print troubleshooting 99 Copy troubleshooting 102 Scan troubleshooting 103 Fax tr...

Page 6: ...6...

Page 7: ...s operating systems and some basic instructions for using the printer Note If your printer supports Macintosh operating systems see the Mac Help 1 FromtheFinderdesktop double clicktheLexmark 5400 Seri...

Page 8: ...2 Click User s Guide IfthelinktotheUser sGuideisnotonyourdesktop follow these instructions 1 Insert the CD The installation screen appears Note If necessary click Start Run and then type D setup wher...

Page 9: ...rt Tools section click e Mail Support 6 Complete the form and then click Submit Request E mail support varies by country or region and may not be available in some instances Visit our Web site at www...

Page 10: ...ated on the store receipt and the back of the printer and have it ready when you contact us so that we may serve you faster Machine Type number Serial number Date purchased Store where purchased Findi...

Page 11: ...osing a fax connection on page 12 4 Power cord Attaches to the power supply port located at the back of the printer 5 Setup sheet Instructions on setting up printer hardware and software and informati...

Page 12: ...n answering machine or a computer modem If problems occur see Setup troubleshooting on page 96 Note The printer is an analog device that works best when directly connected to the wall jack Other devic...

Page 13: ...printer Connecting to a computer with a modem on page 19 Using an RJ11 adapter Country region United Kingdom Ireland Finland Norway Denmark Italy Sweden Netherlands France Portugal To connect your pri...

Page 14: ...country or region specific equipment you connect to the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of...

Page 15: ...moved any country or region specific equipment that you connect to the printer by the adapter as shown will not function properly Country region Germany Austria Switzerland There is a plug installed i...

Page 16: ...onnect a telephone to the printer to use the fax line as a normal telephone line Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a...

Page 17: ...t an answering machine to the printer to receive both incoming voice messages and faxes Note Setup steps may vary depending on your country or region For more information on connecting the printer to...

Page 18: ...n active telephone wall jack 3 Remove the protective plug from the EXT port of the printer 4 Connect a second telephone cord from the telephone to the answering machine 5 Connect a third telephone cor...

Page 19: ...on connecting the printer to telecommunications equipment see Using an RJ11 adapter on page 13 1 Make sure you have the following A telephone A computer with a modem Three telephone cords A telephone...

Page 20: ...4 Connect a second telephone cord from the telephone to the computer modem 5 Connect a third telephone cord from the computer modem to the EXT port of the printer Setting up the printer 20...

Page 21: ...the control panel on page 23 6 Paper exit tray Hold paper as it exits 7 Automatic Document Feeder ADF paper guide Keep paper straight when feeding into the ADF 8 Automatic Document Feeder ADF Scan cop...

Page 22: ...elephone or answering machine to the printer Note Remove the plug to access the port 5 LINE port LINE Connect the printer to an active telephone line to send and receive faxes The printer must be conn...

Page 23: ...nd scan documents Note The mode is selected when the button light is on 4 Fax Mode Access the fax default screen and send faxes Note The mode is selected when the button light is on 5 Photo Card Acces...

Page 24: ...eject paper 4 Increase a number Enter a space between letters or numbers Scroll through menus submenus or settings on the display 5 Cancel a print copy scan or fax job in progress Clear a fax number o...

Page 25: ...ive numbers dialed Insert a three second pause in the number to be dialed to wait for an outsidelineorgetthroughanautomatedansweringsystem Enterapause only when you have already begun entering the num...

Page 26: ...ter Lighter Darker1 Adjust the brightness of a copy Quality1 Adjust the quality of a copy Paper Size Specify the size of the paper loaded Paper Type Specify the type of paper loaded Repeat Image1 Choo...

Page 27: ...peatedly to return to the previous menus and make other setting selections 11 Press Start Color or Start Black Use this To Quality1 Adjust the quality of a scan Original Size1 Specify the size of the...

Page 28: ...re the date and time are entered correctly before setting a specific time to send a fax Auto Answer Answer all incoming phone calls Lighter Darker1 Adjust the brightness of a fax you are sending Fax S...

Page 29: ...d on a memory card or flash drive to the computer Copy photos from a memory card to a flash drive Photo Effects1 Apply red eye reduction color effects or automatic image enhancement to your photos Pap...

Page 30: ...1 Press or repeatedly until the setting you want appears 2 Press To save most settings An appears next to the saved setting To select a temporary setting An appears next to the selected setting Note T...

Page 31: ...tedly until Tools appears c Press d Press or repeatedly until Device Setup appears e Press f Press or repeatedly until Clear Settings Timeout appears g Press h Press or repeatedly until Never appears...

Page 32: ...ons of an active Web page Fast Pics Transfer digital photos from a memory card a flash drive or a PictBridge enabled digital camera to the computer You can also print photos using the computer The Fax...

Page 33: ...camera Browse photos View photos saved on the computer Print an album page Print an album or scrapbook page with various photo sizes Scan edit text OCR Use Optical Character Recognition OCR to scan a...

Page 34: ...on 1 Click Start Programs or All Programs Lexmark 5400 Series 2 Select All In One Center Using the Scanning Copying tab Click To Scan Select a program to send a scanned image to Select what type of im...

Page 35: ...of the previewed image to scan or copy Note For more information about the Scanning Copying tab click Help in the top center of the screen Using the Saved Images tab Use the Saved Images tab to perfo...

Page 36: ...or All Programs Lexmark 5400 Series 2 Select All In One Center 3 Click Maintain Troubleshoot 4 Select from these topics Maintain or fix quality problems Troubleshoot problems Device status and ink le...

Page 37: ...e Install a new print cartridge Note Wait until scanning is complete before installing a new print cartridge View shopping options for new cartridges Print a test page Clean to fix horizontal streaks...

Page 38: ...rent Print Properties settings for future use You can save up to five custom settings Using the I Want To menu The I Want To menu contains a variety of task wizards printing a photo an envelope a bann...

Page 39: ...print Choose to print on both sides of the paper and select a duplexing preference Note For more information about these settings right click a setting on the screen Using the Photo Editor Use the Ph...

Page 40: ...ure Enhance the color level Image Size Change the units of measurement Resize the image Crop the image Drawing Tools Select an area by dragging a box around it Use this for text box placement and cutt...

Page 41: ...al quality Quick Print an entire Web page in draft quality Black and White Print an entire Web page in black and white Text Only A Print only the text of a Web page Photos Print only the photos or ima...

Page 42: ...device to a computer using Fast Pics on page 57 Using the Fax Setup Utility Use this utility to adjust how faxes are sent and received When you save the settings they apply to every fax you send or r...

Page 43: ...o rest against the edges of the paper 1 2 Note To avoid paper jams make sure the paper does not buckle when you adjust the paper guides Loading various paper types Load up to Make sure 100 sheets of p...

Page 44: ...e adhesive on the labels does not extend to within 1 mm of the edge of the label Youusefulllabelsheets Partialsheets withareasexposedbymissing labels maycauselabelstopeeloffduringprinting resultingina...

Page 45: ...side of the cards faces you The cards are loaded in the center of the paper support The paper guides rest against the edges of the cards 1 2 Note Photo cards require more drying time Remove each phot...

Page 46: ...ion see Using Print Properties on page 38 Loading original documents into the Automatic Document Feeder You can load up to 10 sheets of an original document into the Automatic Document Feeder ADF for...

Page 47: ...sing the Automatic Document Feeder You can preview one page at a time when using the scanner Automatic Document Feeder paper capacity Load up to Make sure 10 sheets of Letter size paper A4 paper Legal...

Page 48: ...You allow preprinted media to dry thoroughly before loading into the ADF You do not use media printed with metallic ink particles You avoid embossed designs Loading original documents on the scanner...

Page 49: ...nal document or item facedown on the scanner glass in the upper left corner Note Photos should be loaded as shown 4 Close the top cover to avoid dark edges on the scanned image Loading paper and origi...

Page 50: ...3 If you want to check or change your print settings a From the toolbar area click Lexmark Page Setup b Adjust the print settings c Click OK Note For additional print setting options see Using Print...

Page 51: ...nt to print all the photos or images using the same settings select the size you want the blank paper size in the printer and the number of copies 6 If you want to print one photo or image at a time a...

Page 52: ...oad transparencies 2 With a document open click File Print 3 Click OK or Print Note To prevent smudging remove each transparency as it exits and let it dry before stacking Transparencies may require u...

Page 53: ...Size list select a card size 8 Click OK 9 Click OK or Print Notes To avoid paper jams do not force the cards into the printer To prevent smudging remove each card as it exits and let it dry before sta...

Page 54: ...7 Click OK 8 Click OK or Print Printing 54...

Page 55: ...and allow the prints to dry at least 24 hours before stacking displaying or storing Retrieving and managing photos Inserting a memory card 1 Insert a memory card Insert the card with the brand name la...

Page 56: ...age 114 Theprinterrecognizesoneactivemediadeviceatatime Ifyouinsertmorethanonemediadevice amessage appears on the display prompting you to designate the device you want the printer to recognize Insert...

Page 57: ...es on your computer screen 3 From the Fast Pics dialog click Save Photos to PC The light on the printer blinks to indicate the memory card is being read or transmitting data If your flash drive has a...

Page 58: ...ss and then or repeatedly until the desired date is displayed Date ranges are displayed by month and year starting with the most recent month 8 Press Start Color or Start Black Note If there is not en...

Page 59: ...invalid when the memory card or flash drive is removed from the printer or any time the printer is turned off Printing all photos 1 Load photo paper with the glossy or printable side facing you If you...

Page 60: ...eatedly until the color effect you want appears Note Color effect selections include Sepia Antique Grey and Antique Brown 6 Press Note The color effect applies to all the photos you print until the ac...

Page 61: ...ter Notes Make sure the PictBridge enabled digital camera is set to the correct USB mode For more information see the camera documentation Theprinterrecognizesoneactivemediadeviceatatime Ifyouinsertmo...

Page 62: ...Studio 1 Load photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 From th...

Page 63: ...table side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 From the desktop double click the Imaging Studio icon 3 Click Print Album Pag...

Page 64: ...tos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 3 From the control panel press Copy Mode 4 Press Start Color or...

Page 65: ...ple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 1 Load paper 2 Load an original document faced...

Page 66: ...ne page appears 8 Press Start Color or Start Black Enlarging or reducing an image 1 Load paper Note If you are copying photos use photo or heavyweight matte paper with the glossy or printable side fac...

Page 67: ...glass 3 Press Scan Mode 4 Press or repeatedly until the destination to which you want to scan appears 5 Press Start Color or Start Black 6 If you want to save the scan from the software application c...

Page 68: ...applications to which you want to send scans Update the default fax driver Image Enhancements Straighten images after scan deskew Select whether to sharpen blurry edges Adjust brightness of the image...

Page 69: ...using the Automatic Document Feeder You can preview one page at a time when using the scanner 6 Select a word processing program to edit the text 7 Click Send Now 8 Edit and save the document Scanning...

Page 70: ...wspaper 9 Click OK 10 From the Send scanned image to menu select the destination to which you want to send the scan 11 Click Scan Now Scanning to a computer over a network 1 Make sure The printer is c...

Page 71: ...ass for single pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Note If you want to customize fax settings Using the control panel see...

Page 72: ...e computer see Setting up Speed Dial numbers on page 76 For instructions on how to add Speed Dial or Group Dial numbers using the control panel see Using the Phone Book on page 77 3 If you want to sen...

Page 73: ...One Center 6 Follow the instructions on the computer screen to complete the task Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time...

Page 74: ...t For more information see Entering a fax number on page 72 Note Press the keypad numbers to use an automated answering system 6 Press Start Color or Start Black Receiving a fax Receiving a fax automa...

Page 75: ...Note Caller ID is available only in some countries and regions The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and...

Page 76: ...r in the lower left corner of the fax default menu To view the selected setting press repeatedly Printing fax activity reports 1 From the control panel press Fax Mode 2 Press 3 Press or repeatedly unt...

Page 77: ...groups using lines 91 99 as necessary 8 Click OK to save the entries Notes You can include a calling card number as part of the fax number Enter a maximum of 64 digits in a fax number Using the Phone...

Page 78: ...and 1 From the control panel press Fax Mode 2 Press 3 Press or repeatedly until Fax Setup appears 4 Press 5 Press or repeatedly until Dialing and Sending appears 6 Press 7 Press or repeatedly until D...

Page 79: ...en the number of rings you set is detected the printer automatically receives the incoming fax Setting up to fax while behind a PBX If the printer is being used in a business or office it may be conne...

Page 80: ...gs using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility These settings apply to the faxes you send or receive 1 From the desktop double click the Imaging Studio icon 2...

Page 81: ...ng fax machine Ringing and Answering Select incoming call options Select auto answer options Select whether you want to forward a fax or print it and then forward it Enter a fax forwarding number Mana...

Page 82: ...11 Press or repeatedly until Your Fax Number appears 12 Press 13 Enter your fax number using the keypad Note You can enter a maximum of 64 numbers 14 Press to save the setting 15 Press twice 16 Press...

Page 83: ...wice b Press or repeatedly until Tools appears c Press d Press or repeatedly until Device Setup appears e Press f Press or repeatedly until Date Time appears g Press h Enter the date using the keypad...

Page 84: ...ears 6 Press 7 Press or repeatedly until Turn ON OFF appears 8 Press 9 Press or repeatedly until On appears 10 Press 11 If you want to block faxes from specific phone numbers a Press or repeatedly unt...

Page 85: ...r ID number a Press or repeatedly until Block No ID appears b Press c Press or repeatedly until On appears d Press to save the setting 13 If you want to print a list of blocked faxes a Press or repeat...

Page 86: ...print server documentation 3 Insert the printer software CD 4 Click Install 5 From the Connect Your Printer dialog select the network option 6 From the Networking Setup dialog select Direct Network A...

Page 87: ...rinter Assigning an IP address An IP address is assigned during printer software installation but only for Direct IP printing The print object created at the end of the installation sends all print jo...

Page 88: ...Paddress during printer software installation Network troubleshooting tips 1 Make sure the printer is set up correctly For more information see the printer setup documentation 2 Make sure all cable co...

Page 89: ...r lever to raise the cartridge carrier lid 4 Remove the used print cartridge Note If you are removing both cartridges repeat step 3 and step 4 for the second cartridge Installing print cartridges 1 If...

Page 90: ...sert the color cartridge in the right carrier 4 Close the lids 5 Close the scanner unit making sure to keep your hands out from underneath the scanner unit The control panel display will prompt you to...

Page 91: ...continue to step 3 3 Remove and reinsert the cartridges For more information see Removing a used print cartridge on page 89 and Installing print cartridges on page 89 If print quality has not improved...

Page 92: ...ng ink through the print cartridge nozzles to clean them 10 Print the document again to verify that the print quality has improved 11 If print quality has not improved try cleaning the nozzles up to t...

Page 93: ...zzles For more information see Cleaning the print cartridge nozzles on page 92 10 Repeat step 9 up to two more times 11 If print quality is still not satisfactory replace the print cartridges Preservi...

Page 94: ...ared yield value in accordance with ISO IEC 24711 FDIS 2 Licensed Return Program Cartridge Lexmark 5400 Series models except Lexmark 5490 Item Part number Black cartridge 32 Color cartridge 33 High yi...

Page 95: ...o prevent the message from appearing again for the indicated cartridge s Replace your cartridge s with new Lexmark print cartridge s If you are printing from a computer click Learn more on the message...

Page 96: ...era using PictBridge on page 99 Incorrect language appears on the display Correcting a language selection during initial setup After you select a language Language appears again on the display To chan...

Page 97: ...able into the USB port of the computer The USB port is marked with the USB symbol Use these steps to install the printer software 1 Turn off and then restart your computer 2 Click Cancel on all New Ha...

Page 98: ...d see Error messages on page 115 Check power If the light is not on see Power button is not lit on page 97 Paper may not be loaded correctly Remove and then load paper Check ink Check the ink levels a...

Page 99: ...Select the file you want to download and then follow the directions on the computer screen Cannot print from digital camera using PictBridge Enable PictBridge printing from camera Enable PictBridge p...

Page 100: ...he print cartridge nozzles For more information see Cleaning the print cartridge nozzles on page 92 If print quality has not improved continue to step 3 3 Remove and reinsert the print cartridges For...

Page 101: ...edges of the page Check minimum print settings Unless you are using the borderless feature use these minimum print margin settings Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm...

Page 102: ...e surface of a printed photo For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Copy t...

Page 103: ...he quality of the original document is not satisfactory try using a clearer version of the document or image Are you scanning from a newspaper magazine or glossy paper Ifyou arecopying or scanningfrom...

Page 104: ...be installed correctly For more information see Software may not be installed correctly on page 99 Scan was not successful USB cable may not be connected 1 Check the USB cable for any obvious damage 2...

Page 105: ...gazines or newspapers on page 70 Check quality of original document If the quality of the original document is not satisfactory try using a clearer version of the document or image Check document plac...

Page 106: ...he printer so that digital telephone services can be used If you are using an ISDN telephone service connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For...

Page 107: ...try or region where you are operating the printer 1 From the control panel press Fax Mode 2 Press 3 Press or repeatedly until Tools appears 4 Press 5 Press or repeatedly until Device Setup appears 6 P...

Page 108: ...document placement Load the original document facedown in the ADF or in the upper left corner of the scanner glass Check the Dial Prefix setting 1 From the control panel press Fax Mode 2 Press 3 Pres...

Page 109: ...ind PBX appears 11 Press to save this setting Printer receives a blank fax Check original Ask the sender to verify the original document was loaded correctly Check ink Check the ink levels and install...

Page 110: ...inct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to switch the pattern in order...

Page 111: ...network printer Check print server setup documentation See the print server documentation for setup instructions if The lights of the print server are not on The USB cable is not connected to the prin...

Page 112: ...per exit tray To manually remove the paper 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Paper or specialty media misfeeds If pape...

Page 113: ...e 43 Try loading one page envelope or sheet of specialty media at a time Makesuretheprinteris set as the default printer and is not on hold or paused 1 Click For Windows XP Pro Start Settings Printers...

Page 114: ...emory card placement See Inserting amemorycard onpage55to determinewhichslotaccommodatesyour memory card and to see instructions on how to insert it Nothing happens when memory card is inserted Check...

Page 115: ...ack Cartridge replacement required Color Cartridge replacement required Color and Black Cartridge replacement required A new cartridge needs to be installed If available click the Continue button on y...

Page 116: ...f the button is not lit press 5 Reinsert the black or photo print cartridge 6 If the error Reappears replace the black or photo print cartridge with a new one Does not reappear reinsert the color prin...

Page 117: ...he USB cable into the USB port of the computer The USB port is marked with If you are using an ENA make sure it is connected For more information see the print server documentation Could not detect a...

Page 118: ...s 11 Press to save this setting Fax Error The fax machines have stopped communicating Resend the fax There may have been a problem with the quality of the telephone line connection Fax Mode Unsupporte...

Page 119: ...is installed To remove the error message press Memory Full reduce memory use If applicable Print pending received faxes Send fewer pages Memory Full lower the fax resolution 1 From the desktop double...

Page 120: ...ed on a memory device using the proof sheet on page 58 Phone Line Busy change redial settings The printer automatically redials three times at 3 minute intervals You can change the default settings to...

Page 121: ...s finished before sending the fax Make sure cable connections for the following hardware are secure if applicable Power supply Telephone Handset Answering machine Photo Size Error Photo must fit on pa...

Page 122: ...e photo proof sheet were deleted from the memory card through the computer You must print a new photo proof sheet For more information see Printing photos stored on a memory device using the proof she...

Page 123: ...using the Fax Setup Utility on page 80 To reenter your Speed Dial or Group Dial numbers using the control panel see Using the Phone Book on page 77 Removing and reinstalling the software If the print...

Page 124: ...may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you To obtain additional copies of publications related to this product v...

Page 125: ...elevision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate...

Page 126: ...Federal Communications Commission FCC compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Att...

Page 127: ...unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the top or bottom of each transmitte...

Page 128: ...ce The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications There shall be no more than 10 call attempts to the same number within any 30...

Page 129: ...e averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Power Saver This product is designed...

Page 130: ...tridge when replacement is required After this single use the license to use the print cartridge terminates and the used cartridge must be returned only to Lexmark for remanufacturing refilling or rec...

Page 131: ...alling card using when faxing 72 using when setting up Speed Dial 76 using while listening to call 74 using with On Hook dial feature 74 using with the Fax Setup Utility 80 can receive but not send fa...

Page 132: ...115 paper skewed 115 phone line busy 115 phone line error 115 PictBridge communications error 115 please remove camera to use memory card 115 problem reading memory card 115 remote fax error 115 righ...

Page 133: ...or specialty media misfeeds 112 printer does not feed paper envelopes or specialty media 113 junk faxes blocking 84 L labels loading 44 landscape orientation selecting 39 language changing 96 last pag...

Page 134: ...anner glass 22 scanner unit 22 top cover 21 USB port 22 peer to peer method 87 Phone Book using 77 phone line busy error message 115 phone line error 115 Photo Card menu 28 photo cards loading 45 Phot...

Page 135: ...tically 74 fax forwarding 75 manually 75 using an answering machine 74 recycling Lexmark products 95 WEEE statement 126 reducing an image 66 red eye reducing 39 remote fax error 115 removing print car...

Page 136: ...ory full 115 no images have been selected 115 no photo files found 115 no photo paper size selection has been made 115 no proof sheet information 115 only one device or media card allowed 115 paper ja...

Page 137: ...age appears on display 96 page does not print 98 power button is not lit 97 software does not install 97 U unwanted faxes blocking 84 USB port 22 Use memory card photos button 33 using RJ11 adapter 13...

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