Lenovo ThinkPad T540p User Manual Download Page 118

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5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool.

Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your
finger as shown.

6. Adjust the keyboard frame in place with the flat end of the keyboard multi-tool to ensure that all the

latches are secured under the keyboard bezel.

7. Reinstall the battery pack. See “Replacing the battery pack” on page 77.

8. Turn the computer over again. Connect the ac power adapter and all cables to the computer.

102

User Guide

Summary of Contents for ThinkPad T540p

Page 1: ...User Guide ThinkPad T540p W540 and W541 ...

Page 2: ...75 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManual Fourth Edition January 2015 Copyright Lenovo 2013 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth ...

Page 3: ...life 35 Managing the power plans 35 Power saving modes 35 Handling the battery 36 Connecting to the network 37 Ethernet connections 38 Wireless connections 38 Presentations and multimedia 42 Changing display settings 42 Connecting a projector or an external monitor 42 Setting up a presentation 45 Using dual displays 45 Using the NVIDIA Optimus Graphics feature 46 Using the color sensor 46 Using au...

Page 4: ...Installing the Windows 8 or Windows 8 1 operating system 114 Installing device drivers 115 Using the ThinkPad Setup program 115 Main menu 116 Config menu 116 Date and Time menu 122 Security menu 122 Startup menu 128 Restart menu 130 Updating your system UEFI BIOS 130 Using system management 131 Setting management features 131 Chapter 9 Preventing problems 133 General tips for preventing problems 1...

Page 5: ...4 Eurasian compliance mark 164 Brazil regulatory notice 164 Mexico regulatory notice 164 Appendix B WEEE and recycling statements 165 Important WEEE information 165 Recycling information for China 165 Japan recycling statements 165 Recycling information for Brazil 166 Battery recycling information for the European Union 167 Battery recycling information for Taiwan 167 Battery recycling information...

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Page 7: ...ard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm you...

Page 8: ...the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property...

Page 9: ...en or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product ...

Page 10: ... crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or p...

Page 11: ...s is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult a...

Page 12: ...rom your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium Ion batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which coul...

Page 13: ...uct ventilation DANGER Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your h...

Page 14: ...enings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information DANGER Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cable...

Page 15: ... radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and...

Page 16: ... Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound...

Page 17: ...ndicators on page 1 Locating important product information on page 10 Features on page 12 Specifications on page 14 Operating environment on page 14 Lenovo programs on page 15 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 ThinkPad T540p and W540 f...

Page 18: ...off the computer use the Start menu shutdown option on the Microsoft Windows 7 operating system For the Windows 8 and Windows 8 1 operating systems move the cursor to the top right or bottom right corner of the screen to bring up the charms Then click Settings Power Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If th...

Page 19: ...ation see Using the fingerprint reader on page 61 6 Color sensor on some models The color sensor enables you to measure and adjust the color accuracy of your displays For more information see Using the color sensor on page 46 ThinkPad pointing device 7 TrackPoint pointing stick 9 ThinkPad trackpad 10 TrackPoint buttons on ThinkPad W541 only The keyboard contains the Lenovo unique ThinkPad pointing...

Page 20: ...a digital camera Attention When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might be damaged 4 USB 2 0 connector The USB 2 0 connector is used for connecting USB compatible devices such as a USB printer or a digital camera Attention When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwis...

Page 21: ...rbolt connector Depending on the model your computer has a Mini DisplayPort connector or Thunderbolt connector Use the Mini DisplayPort connector to connect your computer to a device that is compatible with the Mini DisplayPort interface such as a high definition television For more information see Using the Mini DisplayPort connector on page 45 Use the Thunderbolt connector to connect your comput...

Page 22: ...he Enable USB charge from the computer battery even when the computer is off check box under Always on USB Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might be damaged 5 USB 3 0 connector The USB 3 0 connector is used for connecting USB compatible devices such as a USB printer or a digital camera Attention When you attac...

Page 23: ...reless WAN connections Depending on the country or region of delivery the SIM card might be already installed in the SIM card slot For more information see Installing or replacing the SIM card on page 79 3 Docking station connector You can use the connector to connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home For more info...

Page 24: ... the network is available When the top right indicator blinks yellow it indicates that data is being transmitted Note If you attach the computer to a supported docking station use the Ethernet connector on the docking station to connect to a LAN not the one on the computer 2 ac power connector Connect the ac power adapter to the ac power connector to provide ac power to the computer and charge the...

Page 25: ...ra status indicator When the camera status indicator is on the camera is in use 5 6 System status indicators The indicator in the ThinkPad logo on the outer lid of your computer and the indicator in the center of the power button show the system status of your computer Blinks for three times The computer is initially connected to the power On The computer is on in normal mode Off The computer is o...

Page 26: ... model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer FCC ID and IC Certification number There is no FCC ID or IC Certification number for the wireless communication cards shown ...

Page 27: ...ill be displayed and the computer will beep when you turn on the computer Certificate of Authenticity The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operatingsystem Thelicensed Windows versionand product key associated with the computer are printed on this label Record this information and keep it in a safe place You might need these numbers to sta...

Page 28: ...1 operating system are shipped with the Windows 8 license key digitally encoded into the computer hardware Depending on the computer model the Genuine Microsoft label can be on the computer cover under the battery or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the G...

Page 29: ...ding on the model Brightness control Camera on some models Microphones Keyboard 6 row keyboard or 6 row backlight keyboard depending on the model ThinkPad pointing device Function keys Numeric keypad Interface 4 in 1 media card slot ac power connector Audio connector Color sensor Docking station connector Ethernet connector ExpressCard slot on some models Mini DisplayPort connector or Thunderbolt ...

Page 30: ... model 65 W 222 Btu hr maximum 90 W 307 Btu hr maximum 135 W 460 Btu hr maximum 170 W 580 Btu hr maximum Power source ac power adapter Sine wave input at 50 to 60 Hz Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery life For the percentage of the battery power remaining check the battery status icon in the Windows notification area Operating environment This section provides...

Page 31: ...offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program click Start A...

Page 32: ...low the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The following table lists the programs and the corresponding sections and green texts in Control Panel Notes Depending on the model some of the programs might not be available The Lenovo QuickCast program and the Lenovo QuickControl program are...

Page 33: ...programs press the Windows key to go to the Start screen and then click a Lenovo program to launch it If you cannot find the program you need move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs Active Protection System Fingerprint Manager Pro ...

Page 34: ...ntion Mobile Broadband Connect Windows 7 The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card Power Manager Windows 7 The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between ...

Page 35: ... Manager Pro program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access Lenovo QuickCast Windows 7 Windows 8 and Windows 8 1 The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators URLs between two devi...

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Page 37: ...eges and services to registered users When you register your computer with Lenovo you also will receive the following benefits Quicker service when you call Lenovo for help Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are usin...

Page 38: ...ted in different locations To troubleshoot a wireless networking issue go to http www lenovo com support faq Take advantage of the networking features provided by the Access Connections program on the Windows 7 operating system or Location Awareness program in Lenovo Settings on the Windows 8 and Windows 8 1 operating systems To learn more about using the wireless features of your computer refer t...

Page 39: ...bar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is visible To set the Start screen as your default startup screen remove the check from the When I sign in or clo...

Page 40: ...ecial function of each key press the Fn key and the corresponding function key Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F1 F2 or F3 Decreases the speaker volume Increases the speaker volume Mutes or unmutes...

Page 41: ...tion as the ScrLK key Fn P Has the same function as the Pause key Fn S Has the same function as the SysRq key ThinkPad pointing device The ThinkPad pointing device enables you to perform all the functions of a traditional mouse such as moving the pointer left clicking right clicking and scrolling With the ThinkPad pointing device you also can perform a variety of touch gestures such as rotating an...

Page 42: ...kPoint pointing device 2 Trackpad By default both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled To change the settings see Customizing the ThinkPad pointing device on page 32 TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse such as pointing clicking and scrolling 26 User Guide ...

Page 43: ...tick apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick Left click Press the left click button 2 to select or open an item Right click Press the right click button 3 to display a shor...

Page 44: ...erform the left click action Right click Press the right click zone 2 to display a shortcut menu You also can tap anywhere on the surface of the trackpad with two fingers to perform the right click action Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Ensure that you position your ...

Page 45: ...inting device see Customizing the ThinkPad pointing device on page 32 Note By default the TrackPoint mode and the Trackpad mode are both enabled You can use either one of them TrackPoint mode In the TrackPoint mode use the pointing stick to move the pointer and use the trackpad to perform other actions such as left click right click and scroll You also can use the trackpad to perform a variety of ...

Page 46: ...ackpad to perform a variety of touch gestures For information about using touch gestures see Trackpad touch gestures on page 31 Point Slide one finger across the surface of the trackpad to move the pointer accordingly Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction Then you can scroll through the document Web site or apps Ensure that you position your t...

Page 47: ...y used touch gestures such as tapping dragging scrolling and rotating For more gestures see the help information system of the ThinkPad pointing device Notes When using two or more fingers ensure that you position your fingers slightly apart Some gestures are not available if the last action was done from the TrackPoint pointing device Some gestures are only available when you are using certain ap...

Page 48: ...e of the trackpad with one finger to show the previously used app Swipe in and out from the right edge Swipe in and out from the right edge of the trackpad with one finger to hide the charms Swipe in and out from the left edge Swipe in and out from the left edge of the trackpad with one finger to display all the charms Customizing the ThinkPad pointing device You can customize the ThinkPad pointin...

Page 49: ...different habits and needs it is difficult to predict how long a battery charge will last There are two main factors How much energy is stored in the battery when you begin to work The way you use your computer For example How often you access the hard disk drive or solid state drive How bright you make the computer display How often you use the wireless features To check for detailed battery stat...

Page 50: ...e power cord into an electrical outlet Tips on using the ac power adapter When the ac power adapter is not in use disconnect it from the electrical outlet Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer Before you charge the battery make sure that its temperature is at least 10 C 50 F You can charge the battery when the ac pow...

Page 51: ...mputer enter screen blank mode right click the battery gauge icon in the windows notification area and select Power off display Sleep mode In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds Depending on the model your computer might support the 30 D...

Page 52: ...e battery status icon in the windows notification area and click Power Options and then click Change plan settings that is next to your power plan Then follow the instructions on the screen Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press F8 Handling the battery This syste...

Page 53: ... any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer DANGER Only recharge the battery pack strictly according to instructions included in the product documentation DANGER Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with lo...

Page 54: ... a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeti...

Page 55: ...the wireless LAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge Power ...

Page 56: ...sing the wireless WAN feature To achieve the best connection use the following guidelines Keep your computer away from your body Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees Place your computer away from concrete or brick walls that might dampen cellular signals Best reception will be available near windows and other locations where ...

Page 57: ...nt to send 2 Select Send To Bluetooth Devices 3 Select a Bluetooth device and then follow the instructions on the screen For more information refer to the Windows help information system and the Bluetooth help information system Using the NFC connection Near field communication is a high frequency and short range wireless communications technology Depending on the model your computer might come wi...

Page 58: ...en you connect an external monitor a video interface cable with a ferrite core is required Your computer can support a maximum video resolution of up to 1920x1200 with an external monitor connected to the VGA connector or up to 2560x1600 with an external monitor connected to the Mini DisplayPort connector or Thunderbolt connector provided that the external monitor also supports that resolution For...

Page 59: ...ith the following steps 7 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 8 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drive...

Page 60: ...Mode and click OK 3 Select Multiple Displays 4 In the Operating Mode field select one of the following options depending on your needs and follow the instructions on the screen to complete other configurations Single Display Depending on your configuration the computer output is displayed either on the computer display or the DVI monitor Clone Displays The same computer output is displayed on both...

Page 61: ...ector on your computer you can use a convert cable to establish the connection Convert cables are available as options from Lenovo at http www lenovo com essentials Use a Mini DisplayPort certified cable with Mini DisplayPort icon to connect the device for stable functionality It may take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seco...

Page 62: ...ptimus Graphics feature Some ThinkPad notebook computers support NVIDIA Optimus Graphics To achieve the best balance between the computer performance and a long battery life depending on the graphics quality demand of the running program and power plan settings that you use the NVIDIA Optimus Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics with ...

Page 63: ...ion Audio Playback of MIDI and MP3 files Recording and playback of PCM and WAV files Recording from various sound sources such as a headset attached The following table shows which functions of the audio devices attached to the connectors on your computer or the docking station are supported Table 3 Audio feature list Connector Headset with a 3 5 mm 0 14 inch 4 pole plug Conventional headphone Con...

Page 64: ... instructions on the screen to configure the camera settings as desired Using the optical drive Note Your computer supports DVD ROM Drive and MultiBurner Drive DVD ROM Drive This drive can read DVD ROM discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs This drive has no recording capability MultiBurner drive This drive can read DVD ROM discs DVD R discs DVD RAM di...

Page 65: ...card is correctly oriented For ExpressCard The notched edge of the card is facing upward and pointing toward to the card slot For flash media card The metal contacts are facing down and pointing toward the card slot For smart card The metal contacts are facing upward and pointing toward the card slot 3 Press the card firmly into the card slot If the plug and play feature is not enabled for the ins...

Page 66: ... 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again 50 User Guide ...

Page 67: ...a See Accessibility information on page 52 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding light sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not...

Page 68: ... rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 51 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile...

Page 69: ... file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently...

Page 70: ... carrying case that provides adequate cushion and protection External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 54 User Guide ...

Page 71: ...indows password has been set you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on password You can set a power...

Page 72: ...password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setu...

Page 73: ...sword field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 4 A Setup Notice window is displayed Press Enter...

Page 74: ...owing a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk passwo...

Page 75: ...ognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover...

Page 76: ...ation system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device...

Page 77: ...displayed When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Using the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint authentication can replace your passwords such as the Windows password power on password and hard ...

Page 78: ...lace the top joint of your finger on the sensor 2 Apply light pressure and swipe your finger toward you across the reader in one smooth motion Do not lift your finger when you are swiping it 62 User Guide ...

Page 79: ...safe place If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the hard disk drive You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive r...

Page 80: ...t not be able to register or authenticate it Your finger is wrinkled Your finger is rough dry or injured Your finger is dry Your finger is stained with dirt mud or oil The surface of your finger is different from when you enrolled your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess ...

Page 81: ...State Drive tool For disposing of data on the hard disk drive Lenovo provides the Secure Data DisposalTM tool Go to http www lenovo com support to download these tools If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data enc...

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Page 83: ...ater To start the Symantec Norton Ghost program do the following 1 Click Start Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter Acronis True Image 2010 or later Paragon Backup Recovery 10 Suit or later Paragon Backup Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive to the fac...

Page 84: ...e or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works programs you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive ...

Page 85: ...drive from a Rescue and Recovery backup even if you cannot start the Windows operating system Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default set...

Page 86: ...Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue me...

Page 87: ...s named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods In the subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver If the subfolder for the device contains a file of setup i...

Page 88: ...ou can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 or Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 74 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you...

Page 89: ...are settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Depending on the operating system do one of the following For Windows 8 Move your pointer to the top right or bottom right corner of the screen to displa...

Page 90: ...ive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 Ensure that you select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can st...

Page 91: ...and then select a preferred keyboard layout 4 Click Troubleshoot to display the optional recovery solutions 5 Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8 and Windows 8 1 operating systems go to http ...

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Page 93: ...ly Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the pack...

Page 94: ...ery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery To replace the battery pack do the following 1 Turn off the computer Then disconne...

Page 95: ...region of delivery you might need to purchase a SIM card or a SIM card might already be installed in your computer or is part of the shipping contents that come with your computer To install or replace the SIM card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer l...

Page 96: ...r and all cables to the computer Replacing the Ultrabay device Before you start print these instructions To replace the Ultrabay device doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the ba...

Page 97: ... secures the Ultrabay device 6 Push out the Ultrabay device to let part of it exposed 1 If necessary you can use a tool such as a ball pen And then pull the Ultrabay device out of the computer 2 Chapter 6 Replacing devices 81 ...

Page 98: ...7 Insert the new Ultrabay device into the bay 8 Reinstall the screw to secure the Ultrabay device 82 User Guide ...

Page 99: ... dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module Replacing a memory module To replace a memory m...

Page 100: ...crews 1 and then remove the large bottom cover 2 5 Open the latches on both sides of the memory slot at the same time 1 and then remove the memory module 2 Save the removed memory module for future use 84 User Guide ...

Page 101: ...y module might be damaged Note If you install only one memory module install it into the bottom slot 7 Reinstall the large bottom cover 1 2 and then tighten the screws 3 8 Reinstall the battery pack See Replacing the battery pack on page 77 9 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the hard disk drive or solid state drive Before you start ...

Page 102: ...id state drive make a backup copy of all the information on it and then turn off the computer Never remove the drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool...

Page 103: ... the hard disk drive or solid state drive 7 Install the new hard disk drive or solid state drive in place 8 Reinstall the screw to secure the hard disk drive or solid state drive Chapter 6 Replacing devices 87 ...

Page 104: ...current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a wireless LAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To replace the wireless LAN card do the followi...

Page 105: ...nect cables use the tool to disconnect the cables from the wireless LAN card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the wireless LAN card 6 Remove the screw The wireless LAN card is released from the secured position and pivots upward Chapter 6 Replacing devices 89 ...

Page 106: ... edge of the new wireless LAN card with the key in the slot Then carefully insert the new wireless LAN card into the slot at an angle of about 20 degrees 9 Pivot the wireless LAN card downward 1 and then install the screw to secure the wireless LAN card in place 2 90 User Guide ...

Page 107: ...n Connect the ac power adapter and all cables to the computer Replacing a wireless WAN card Before you start print these instructions Prerequisites for replacing or installing the wireless WAN card DANGER During electrical storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall DANGER Electric current from power telepho...

Page 108: ...dapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 77 4 Loosen the screw 1 and then remove the small bottom cover 2 5 If a tool is provided with the new wireless WAN card to help you disconnect cables use the tool to disconnect the cables fro...

Page 109: ... and pivots upward 7 Carefully remove the wireless WAN card out of the slot 8 Align the contact edge of the new wireless WAN card with the key in the slot Then carefully insert the new wireless WAN card into the slot at an angle of about 20 degrees Chapter 6 Replacing devices 93 ...

Page 110: ...nsure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the wireless WAN card 11 Reinstall the small bottom cover 1 Then tighten the screw 2 12 Reinstall the battery pack See Replacing the battery pack on page 77 13 Turn the computer over again Connect the ac power adapter and all cables to the computer 94 User Guide ...

Page 111: ...ter or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery To replace the coin cell battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five ...

Page 112: ...in cell battery 1 and then attach the connector 2 7 Reinstall the small bottom cover 1 Then tighten the screw 2 8 Reinstall the battery pack See Replacing the battery pack on page 77 9 Turn the computer over again Connect the ac power adapter and all cables to the computer 96 User Guide ...

Page 113: ... the cables before opening the cover of this slot Removing the keyboard To remove the keyboard do the following 1 Turn off the computer and then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 77 4 Find the keyboar...

Page 114: ... beneath the keyboard frame slide the keyboard frame forward by 2 5 mm 0 1 inch with the flat end of the keyboard multi tool 6 Loosen the screws that secure the keyboard with the cross end of the keyboard multi tool 98 User Guide ...

Page 115: ...ctors on the bottom side of the keyboard Then turn over the keyboard 2 8 Gently put the keyboard on the palm rest and detach the connectors Then remove the keyboard Installing the new keyboard To install the new keyboard do the following Chapter 6 Replacing devices 99 ...

Page 116: ...ctors and then turn over the keyboard 2 Insert the keyboard into the space under the frame of the keyboard bezel as shown Ensure that the front edge of the keyboard is under the frame of the keyboard bezel 100 User Guide ...

Page 117: ...oard frame forward with the flat end of the keyboard multi tool Ensure that the screw heads are exposed completely 4 Tighten the screws with the cross end of the keyboard multi tool to secure the keyboard in place Chapter 6 Replacing devices 101 ...

Page 118: ...shing the latches with your finger as shown 6 Adjust the keyboard frame in place with the flat end of the keyboard multi tool to ensure that all the latches are secured under the keyboard bezel 7 Reinstall the battery pack See Replacing the battery pack on page 77 8 Turn the computer over again Connect the ac power adapter and all cables to the computer 102 User Guide ...

Page 119: ...a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad docking stations You can attach your computer to a supported docking station to expand working capability Depending on the model your computer might support the following docking stations ThinkPad Basic Dock ThinkPad Pro Dock ...

Page 120: ...ctor on your computer when you attach the docking station 4 Docking station connector Used to attach your computer Rear view 1 Always On USB connector Used to connect devices that are compatible with USB 2 0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode 2 USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 3 USB 3 0...

Page 121: ...ing station to a desk table or other non permanent fixture ThinkPad Pro Dock Front view 1 Power button Press the power button to turn on or turn off the computer 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer ...

Page 122: ...ct the ac power adapter 6 DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection 8 VGA c...

Page 123: ...button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station 6 Docking station connector Used to attach your computer 7 System lock Use the system lock key to lock the eject button When the system lock key is in the locked position the eject button of the do...

Page 124: ...ect a high definition television 8 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection 9 VGA connector Used to connect the computer to a VGA compatible video device such as a VGA monitor 10 Audio connector Used to connect he...

Page 125: ...c power adapter of the docking station or disconnect and reattach the ac power adapter Note If you attach your computer to a docking station but not connect the ac power adapter of the docking station to the ac power connector your computer will enter battery mode Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station do the following Note The ThinkPad Basic D...

Page 126: ...l displays to a supported ThinkPad docking station To ensure that the multiple displays work correctly observe the following guidelines and connect the displays to appropriate connectors Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays Otherwise one of the displays as shown will not work ThinkPad Pro Dock 110 User Guide ...

Page 127: ...isplays to the ThinkPad Ultra Dock the display connected to the VGA connector will not work when your computer display is on When the computer display is off When the computer display is on Security features The system lock key has two positions as shown in the drawing The security feature is different when the key is in different positions Chapter 7 Enhancing your computer 111 ...

Page 128: ...ou cannot remove your computer The key lock indicator is on when the eject button is locked When the key is in the unlocked position position 2 the eject button of the docking station is unlocked and you can remove your computer The key lock indicator is off when the eject button is unlocked 112 User Guide ...

Page 129: ...g system are in the C SWTOOLS OSFIXES directory The device drivers are in the C SWTOOLS DRIVERS directory The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 115 3 Select Startup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legacy Only or Both To instal...

Page 130: ...e following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 115 2 Select Startup Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 or Windows 8 1 operating system installation program for example USB HDD 4 Press the F10 key to exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 or Windows 8 1 o...

Page 131: ...evice drivers in the C SWTOOLS DRIVERS directory on your hard disk drive or solid state drive For more information see Reinstalling preinstalled programs and device drivers on page 71 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 ...

Page 132: ...em board serial number Asset Tag CPU Type CPU Speed Installed memory UUID MAC address Internal LAN Preinstalled OS License UEFI Secure Boot Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are in boldface Attention The default configurations are already optimized for you Improp...

Page 133: ...net Protocol Version 6 IPv6 network stack for UEFI environment UEFI PXE Boot Priority for Both with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled IPv6 First IPv4 First Select network stack priority for UEFI PXE boot USB UEFI BIOS Support Disabled Enabled Enables or disables boot support for USB storage devices Always On USB Disabled Enabled If you select Enabled the external USB d...

Page 134: ...ed Trackpad Disabled Enabled Enable or disable the built in trackpad Note If you want to use an external mouse select Disabled Keyboard Mouse Fn and Ctrl Key swap Disabled Enabled If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Boot ...

Page 135: ... of Intel SpeedStep technology at runtime Maximum Performance Always the highest speed Battery Optimized Always the lowest speed Disabled The highest speed and runtime is not supported Adaptive Thermal Management Scheme for AC Maximize Performance Balanced Scheme for Battery Maximize Performance Balanced Select a thermal management scheme to use Maximize Performance Reduce microprocessor throttlin...

Page 136: ...ed Enabled Enable or disable the feature that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached If the system is in hibernate state the system resumes normal operation If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel Rapid Start Technology Disable...

Page 137: ...t Disabled to enable only one execution core unit within a CPU CPU Intel Hyper Threading Technology Disabled Enabled Select Enabled to enable additional CPU threads These Threads appear as additional processors but share some resources with the other threads within a CPU Select Disabled to enable only one threads within each execution core unit Intel AMT Control Disabled Enabled Permanently Disabl...

Page 138: ...ate or time of your computer select the Date Time tab from the ThinkPad Setup menu Then do the following 1 Use the cursor keys to select System Date or System Time 2 Type a date or time Security menu To change the security settings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface Attention The def...

Page 139: ...t is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at restart Disabled Enabled If you select and enable Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating s...

Page 140: ...r on password or a supervisor password if you have selected High enter a supervisor password Password Authentication Disabled Enabled Enable or disable password authentication This item is available when high security mode is selected Fingerprint Reset Fingerprint Data Enter This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state A...

Page 141: ...ng Windows 8 and Windows 8 1 BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear Security Chip Enter Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option Intel TXT Feature Disabled Enabled Enable or disable the Intel Trusted Execution Technology Note This item...

Page 142: ...nology Virtualization Intel VT d Feature Disabled Enabled Intel VT d is Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Ethernet LAN Disabled Enabled If you select Enabled you can use the Ethernet LAN device Wireless LAN Disabled Enabled If you select Enabled you can use wireless LAN devices Wireless WAN Disabled En...

Page 143: ...e tamper detection If tamper is detected Supervisor Password is required to boot the system Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled Intel AT Module Activation Disabled Enabled Permanently Disabled Enable or disable the UEFI BIOS interface to activate the Intel AT module which is an optional anti theft service from Intel Note If you set the Intel AT ...

Page 144: ... Custom Mode Specify the system operating mode Reset to Setup Mode Yes No This option is used to clear the current platform key and put the system into Setup Mode You can install your own platform key and customize the Secure Boot signature databases in Setup Mode Secure Boot mode will be set to Custom Mode Secure Boot Restore Factory keys Yes No This option is used to restore all keys and certifi...

Page 145: ...eatures Table 6 Startup menu items Menu item Selection Comments Boot Select the boot device when you press the power button to turn on the computer Network Boot Select the boot device when the computer wakes from LAN If Wake On LAN is enabled a network administrator can turn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot Both UEFI Legacy Boot Prior...

Page 146: ...layed Exit Saving Changes Save the changes and restart the computer Exit Discarding Changes Discard the changes and restart the computer Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 and Windows 8 1 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Lega...

Page 147: ... the computer to start from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be started from the PXE server Note The Remote Initial Program Load RIPL or RPL function cannot be used with your computer Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on...

Page 148: ...uence When the computer wakes on LAN the computer boots from the device as specified on the Network Boot menu and then follow the boot order list on the Boot menu To define a Network Boot sequence do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 115 2 Select Startup Network Boot The boot device list is displayed 3 Select a boot device to make it as t...

Page 149: ...ant to look for program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed S...

Page 150: ...tice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Support Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the inst...

Page 151: ...ffects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from su...

Page 152: ... and you might have to replace your system board hard disk drive or solid state drive Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly Scratching the surface of the fingerprint reader with a hard pointed object Scraping the surface of the fingerprint reader with your fingernail or anything hard Using or touching the fi...

Page 153: ...acent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on you...

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Page 155: ... media to restore the hard disk drive to the factory default state For more information see Performing backup and recovery operations on page 68 To run the Lenovo Solution Center program see Accessing Lenovo programs on the Windows 7 operating system on page 15 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourse...

Page 156: ...dule added to your computer After removing the extra memory module and reinstalling the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on th...

Page 157: ...or enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 1802 Unauthorized network card is plugged in Solution The network card is not supported on t...

Page 158: ...r four seconds or more Then turn on the computer and listen again Solution Make sure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Press the power button again for confirmation The brightness level of the screen is appropriately set If a power on password is set pres...

Page 159: ...properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection 2 Check for error messages during startup Follow the appropriate corrective ...

Page 160: ...referring to the above solution for the procedure to make sure that the correct device driver is installed Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X Problem The Wake on LAN feat...

Page 161: ...nt from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file ...

Page 162: ...roblems with displays and multimedia devices including the computer display the external monitor audio devices and the optical drive Computer screen problems Problem The screen is blank Solution Do the following Press F7 to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press F6 to make the screen brighter ...

Page 163: ...er Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright do...

Page 164: ...s for the primary display Refer to the solution to the above problem Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location Problem The screen position on the external monitor is incorrect when t...

Page 165: ...channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control Problem The sound cannot be turned off even if you set the Master volum...

Page 166: ...ry pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge...

Page 167: ... receive an error message before the operating system loads follow the appropriate corrective actions for power on self test POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go ...

Page 168: ...ll not reset remove the ac power adapter and the battery Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot un...

Page 169: ...disc is loaded correctly in the drive Problem The tray does not open even if you press the eject button Solution When your computer is not turned on pressing the eject button does not cause the drive tray to open Make sure that the computer is turned on and that the drive connector is firmly connected to the computer If the tray still does not open make sure that the computer is running and insert...

Page 170: ...help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager wi...

Page 171: ...r computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the proble...

Page 172: ...ng information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com supp...

Page 173: ...bers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with ...

Page 174: ...158 User Guide ...

Page 175: ...n 2 1 EDR as defined by the Bluetooth SIG The following profiles are supported by Bluetooth devices Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profil...

Page 176: ...nsible representatives of the organization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other environment where the risk of interference to other devices or services i...

Page 177: ... at http www lenovo com UserManual Certification related information The following table contains information of the product name compliance ID and machine types Product name Compliance ID Machine types ThinkPad T540p TP00060A 20BE and 20BF ThinkPad W540 TP00060B 20BG and 20BH ThinkPad W541 TP00060B 20EF and 20EG Export classification notice This product is subject to the United States Export Admi...

Page 178: ...rcuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to...

Page 179: ...stimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG früher Gesetz über die elektromagnetische Verträglichkeit...

Page 180: ...uvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operació...

Page 181: ...e thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environme...

Page 182: ...e disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack...

Page 183: ...beled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers f...

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Page 185: ...January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Copyright Lenovo 2013 2015 169 ...

Page 186: ...China RoHS 170 User Guide ...

Page 187: ...Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Ukraine RoHS Appendix C Restriction of Hazardous Substances Directive RoHS 171 ...

Page 188: ...172 User Guide ...

Page 189: ...use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time By using ENERGY STAR qualified products and taking advantage of the power management features of the computer you can help reduce the consumption of electricity Reduced elec...

Page 190: ...e Wake on LAN enabled while the computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Start Control panel 2 Click Hardware and Sound Device Manager 3 In the Device Manager window expand Network adapters 4 Right click your n...

Page 191: ...cation Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 192: ...Corporation in the U S and or other countries Microsoft BitLocker and Windows are trademarks of the Microsoft group of companies DisplayPort and Mini DisplayPort mDP are Trademarks of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other co...

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