Lenovo ThinkCentre M700z, User Manual

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Updating the BIOS . . . . . . . . . . . . . 45
Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . .
47
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . .
47
Troubleshooting . . . . . . . . . . . . . . 47
Startup problems . . . . . . . . . . . . 47
Audio problems . . . . . . . . . . . . 48
CD problems . . . . . . . . . . . . . 49
DVD problems . . . . . . . . . . . . . 49
Intermittent problems . . . . . . . . . . 50
Storage drive problems . . . . . . . . . 50
Screen problems . . . . . . . . . . . . 51
Networking problems . . . . . . . . . . 51
Performance problems. . . . . . . . . . 53
Serial connector cannot be accessed . . . . 55
USB device problems . . . . . . . . . . 55
Software and driver problems . . . . . . . 55
Diagnostics . . . . . . . . . . . . . . . . 56
Lenovo Solution Center . . . . . . . . . 56
Recovery information . . . . . . . . . . . . 56
Recovery information for Windows 7 . . . . 56
Recovery information for Windows 10. . . . 57
Chapter 7. Installing or replacing
hardware . . . . . . . . . . . . . . .
59
Handling static-sensitive devices . . . . . . . 59
Installing or replacing hardware . . . . . . . . 59
Installing external options . . . . . . . . 59
Replacing the computer stand. . . . . . . 60
Replacing the power adapter (for M700z) . . 64
Removing the computer cover. . . . . . . 65
Replacing the system-board shield . . . . . 66
Replacing the VESA mount bracket. . . . . 68
Replacing the storage drive . . . . . . . . 69
Replacing the control-button board. . . . . 71
Replacing a memory module . . . . . . . 74
Replacing the card reader . . . . . . . . 75
Replacing the serial connector module . . . 77
Replacing the coin-cell battery . . . . . . 79
Replacing the Wi-Fi card . . . . . . . . . 80
Completing the parts replacement . . . . . 82
Chapter 8. Getting information, help,
and service . . . . . . . . . . . . . .
85
Information resources . . . . . . . . . . . . 85
Accessing the user guide in various
languages. . . . . . . . . . . . . . .
85
Windows help system . . . . . . . . . . 85
Safety and warranty . . . . . . . . . . . 85
Lenovo Web site . . . . . . . . . . . . 85
Lenovo Support Web site. . . . . . . . . 86
Frequently asked questions . . . . . . . . 86
Help and service . . . . . . . . . . . . . . 86
Calling for service. . . . . . . . . . . . 86
Using other services . . . . . . . . . . 87
Purchasing additional services . . . . . . 87
Appendix A. Regulatory
information . . . . . . . . . . . . . .
89
Export classification notice . . . . . . . . . . 89
Electronic emissions notices . . . . . . . . . 89
Federal Communications Commission
Declaration of Conformity
. . . . . . . . 89
Eurasian compliance mark . . . . . . . . . . 91
Brazil audio notice . . . . . . . . . . . . . 91
Mexico wireless-radio compliance information . . 91
Taiwan vision precaution notice . . . . . . . . 91
Additional regulatory information . . . . . . . 91
Appendix B. WEEE and recycling
information . . . . . . . . . . . . . .
93
Important WEEE information . . . . . . . . . 93
Recycling information for Japan . . . . . . . . 93
Recycling information for Brazil . . . . . . . . 94
Battery recycling information for Taiwan . . . . . 94
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . .
94
Appendix C. Restriction of Hazardous
Substances Directive (RoHS) . . . . .
97
European Union RoHS . . . . . . . . . . . 97
China RoHS. . . . . . . . . . . . . . . . 97
Turkish RoHS . . . . . . . . . . . . . . . 97
Ukraine RoHS . . . . . . . . . . . . . . . 98
India RoHS . . . . . . . . . . . . . . . . 98
Appendix D. China Energy Label . . . 99
Appendix E. ENERGY STAR model
information . . . . . . . . . . . . .
101
Appendix F. Notices . . . . . . . . . 103
Trademarks . . . . . . . . . . . . . . . . 104
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ThinkCentre M700z and M800z User Guide