Lenovo ThinkCentre A51, Quick Reference Manual

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v
Description of the problem
v
Exact wording of any error messages
v
Hardware and software configuration information
Telephone numbers
For a list of Service and Support phone numbers, see “ Worldwide Telephone
List ” on page 56. Phone numbers are subject to change without notice. For the
most current phone numbers, go to www.ibm.com/pc/support and click
Support phone list.
In all other countries or regions, contact your reseller or marketing
representative.
Other services
Update Connector
™
is a remote communication tool that you can use with
some computers to communicate with the Support Center. Update Connector
enables you to receive and download updates for some of the software that
might come with your computer.
If you travel with your computer or relocate it to a country where your
ThinkCentre machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be performed by
IBM or by IBM resellers who are authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not
be available in all countries. International Warranty Service is delivered
through the method of service (such as depot, carry-in, or on-site service) that
is provided in the servicing country. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://www.ibm.com/pc/support/, and click
Warranty Lookup
. Eligible
computers are identified by their four-digit machine types. For more
information about International Warranty Service, see Service Announcement
601-034 at http://www.ibm.com/. Click Support & downloads , click
Announcement letters
, and click
Announcements search
. In the
Search by
letter number only field, type
601-034
, and click Search .
IBM Integrated Technology Services offers a broad range of information
technology support, implementation, and management services. For more
information about these services, refer to the Integrated Technology Services
Web site at http://www.ibm.com/services/its/.
Chapter 4. Getting information, help, and service
21