Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What
operating
system
are
you
using?
Which
version?
• Which
software
applications
were
running
at
the
time
of
the
problem?
• Can
the
problem
be
reproduced?
If
so,
how?
2. Record the system information:
• Product
name
• Machine
type
and
serial
number
The following illustration shows where to find the machine type and serial number of your computer.
Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region:
• Go
to
https://pcsupport.lenovo.com/supportphonelist
for the latest phone numbers.
• Refer
to
the
Safety and Warranty Guide
that comes with your computer.
Note:
Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
Chapter 6
.
Help and support
31
Summary of Contents for IdeaPad S940-14IWL
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