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Lenovo IdeaPad S310, Hardware Maintenance Manual

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Error code

POST Error Message

Description/Action

1820

More than one external fingerprint
reader are attached. Power off and
remove all but the reader that you set
up within your main operating system.

If more than one external fingerprint
reader are connected to a computer,
this error message will be displayed
to inform you to remove all of the
fingerprint keyboards except the
one compatible with the fingerprint
application on your computer.

1962

No operating system found. Press
any key to repeat boot sequence.

This error occurs only after the POST
is completed.

Press any key to repeat boot
sequence.

Miscellaneous error conditions

Message/Symptom

FRU/Action

Changing display colors

Display/Monitor

Computer will

not

power-off. See “Hard disk drive boot

error” on page 55.

1. Power Switch

2. System Board

3. Riser card, if installed.

Computer will

not

RPL from server

1. Ensure that network is in startup sequence as first

device or first device after diskette.

2. Ensure that network adapter is enabled for RPL.

3. Network adapter (Advise network administrator of

new MAC address)

Computer will

not

perform a Wake On LAN® (if applicable)

1. Check power supply and signal cable connections

to network adapter.

2. Ensure that the operating system settings are set to

enable Wake on LAN.

3. Ensure Wake On LAN feature is enabled in

Setup/Configuration (see “Starting the Setup Utility
program” on page 51)

4. Ensure network administrator is using correct MAC

address.

5. Ensure no interrupt or I/O address conflicts.

6. Network adapter (advise network administrator of

new MAC address)

Dead computer. See “Hard disk drive boot error” on page
55.

1. Power Supply

2. System Board

Diskette drive in-use light remains on or does not light
when drive is active.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Blank screen except for flashing cursor.

1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

74

Lenovo S310 All-In-OneHardware Maintenance Manual

Summary of Contents for IdeaPad S310

Page 1: ...Lenovo S310 All In One Hardware Maintenance Manual Machine Types 10151 F0AF ...

Page 2: ......

Page 3: ...Lenovo S310 All In One Hardware Maintenance Manual Machine Types 10151 F0AF ...

Page 4: ... Setup Guidee and Appendix A Notices on page 131 First Edition August 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...emporary startup device 53 Selecting or changing the startup device sequence 53 Exiting from the Setup Utility program 53 Chapter 7 Symptom to FRU Index 55 Hard disk drive boot error 55 Power Supply Problems 55 Diagnostic error codes 55 Beep symptoms 72 POST error codes 73 Miscellaneous error conditions 74 Undetermined problems 76 Chapter 8 Replacing FRUs 77 Locating connectors controls and indica...

Page 6: ...password 127 BIOS levels 127 Flash update procedures 127 Updating flashing the BIOS from a disc 127 Updating flashing the BIOS from your operating system 128 Recovering from a POST BIOS update failure 128 Power management 129 Automatic configuration and power interface ACPI BIOS 129 Automatic Power On features 129 Appendix A Notices 131 Television output notice 132 European conformance CE mark 132...

Page 7: ...ternet access FRU part numbers are also available at http www lenovo com support Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in d...

Page 8: ...2 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 9: ...hat other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal fr...

Page 10: ...st be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the speci...

Page 11: ...ition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious u...

Page 12: ...s on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided ...

Page 13: ...mmended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulatio...

Page 14: ...ice and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 8 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 15: ...Chapter 2 Safety information 9 ...

Page 16: ... 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO 10 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 17: ... ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remov...

Page 18: ... laser quando aberto Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao d...

Page 19: ...Chapter 2 Safety information 13 ...

Page 20: ...1 2 14 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 21: ...1 2 Chapter 2 Safety information 15 ...

Page 22: ... que vous déplacez ou que vous manipulez le présent produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentati...

Page 23: ...s dans le présent manuel DANGER Certains produits à laser contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION So...

Page 24: ... sind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an die B...

Page 25: ...hier angegeben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Ne...

Page 26: ...1 2 20 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 27: ...1 2 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione del telefono e di comunicazione può essere pericolosa Chapter 2 Safety information 21 ...

Page 28: ...GNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla presa 3 Rimuovere i cavi di segnale dai connettori 4 Rimuovere tutti i cavi dalle unità ATTENZIONE Quando si sostituisce la batter...

Page 29: ... quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interruttore dell alimentatore non disattivano l alimentazione corrente f...

Page 30: ...24 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 31: ...n de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal No encienda nunca un equipo cuando ...

Page 32: ...ería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe Arrojarla al agua o sumergirla en ella ...

Page 33: ...IÓN Adopte procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los c...

Page 34: ...28 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 35: ...50 C 40 F to 140 F Humidity Operating 20 to 80 non condensing Non operating 10 to 90 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Non operating 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Additional inf...

Page 36: ...ing information Parts information Downloads and drivers Links to other useful sources of information To access this information go to http www lenovo com support 30 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 37: ...r Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 31 If you do receive the correct response proceed to step 7 on page 31 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 72 If the compute...

Page 38: ...ntical only if they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Diagnostic Diskettes version 7 Have the same configuration options set in the system 8 Have the same setup for the operating system control f...

Page 39: ...r has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is...

Page 40: ...er For more information about accessing and changing the BIOS settings refer to your Chapter 6 Using the Setup Utility program on page 51 4 Go to the Troubleshooting on page 35 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to ...

Page 41: ...n page 42 Option problems on page 45 Performance and lockup problems on page 46 Printer problems on page 47 Serial port problems on page 47 Software problems on page 48 USB problems on page 49 Audio problems Select your symptom from the following list No audio in Windows on page 35 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 36 Sound ...

Page 42: ...drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 36 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the righ...

Page 43: ...c you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start...

Page 44: ...termittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the pro...

Page 45: ...ee Additional information resources on page 29 Keyboard mouse or pointing device problems Select your symptom from the following list All or some keys on the keyboard do not work on page 39 The mouse or pointing device does not work on page 40 The pointer on the screen does not move smoothly with the mouse on page 40 The fingerprint reader does not work on page 40 The wireless keyboard does not wo...

Page 46: ... with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse The fingerprint reader does not work Symptom The fingerprint reader does not work Action The following could cause the fingerprint reader not to operate properly Not enrolling your fingerprint correctly Scratching the surface...

Page 47: ...management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the diagnostic programs If you need technical assistance see Additional information resources on page 29 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the comp...

Page 48: ...k lighting or any equipment that produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not correc...

Page 49: ...ake sure the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops wor...

Page 50: ...or more information about the icon see the Help in Access Connections Check Network Name SSID and your encryption information Use Access Connections to verify this case sensitive information A wireless WAN problem Message Unauthorized WAN card is plugged in Power off and remove the WAN card Action Seek technical assistance for help to remove the unauthorized WAN card See Additional information res...

Page 51: ...ction Verify that The option is designed for your computer You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly You have not loosened other installed options or cables If the option is an adapter you have provided enough hardware resources for...

Page 52: ...lowing 1 Click Start Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed Actions to free up disk space On the Windows 7 operating system do one or all of the following 1 Click Start Computer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 A list of unnecessary file categories is displayed Select each file ...

Page 53: ...turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating...

Page 54: ...orld Wide Web Software does not work as expected Symptom Software does not work as expected Actions Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and freque...

Page 55: ...ice If the USB device has its own power cord make sure it is attached to a properly grounded electrical outlet If the USB device has its own On Off switch make sure it is in the On position If the USB device has an Online switch make sure it is in the Online position If the USB device is a printer make sure paper is loaded correctly Make sure any device drivers or other software supplied with the ...

Page 56: ...50 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 57: ...lity program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on...

Page 58: ...nfiguration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password ...

Page 59: ...elect a temporary startup device You can use the instructions in this section to start up from any startup device Note Not all discs and hard disk drives are bootable To select a temporary startup device do the following 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 Select the desired startu...

Page 60: ...ard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program If you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program 54 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 61: ...he following causes Error FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on...

Page 62: ...em board 000 035 XXX BIOS Reset Condition detected 1 Flash the system See Flash update procedures on page 127 2 System board 000 036 XXX BIOS Register error 1 Flash the system See Flash update procedures on page 127 2 System board 000 038 XXX BIOS Extension failure 1 Flash the system See Flash update procedures on page 127 2 Adapter card 3 System board 000 039 XXX BIOS DMI data error 1 Flash the s...

Page 63: ...ure System board 001 025 XXX System Checksum Value error 1 Flash the system See Flash update procedures on page 127 2 System board 001 026 XXX System FLASH data error 1 Flash the system See Flash update procedures on page 127 2 System board 001 027 XXX System Configuration Setup error 1 Run the Setup Utility program 2 Flash the system See Flash update procedures on page 127 3 System board 001 032 ...

Page 64: ...ash update procedures on page 127 3 Go to Undetermined problems on page 76 001 199 XXX System test failed cause unknown 1 Go to Undetermined problems on page 76 2 Flash the system and re test 3 Replace component under function test 001 250 XXX System ECC error System board 001 254 XXX 001 255 XXX 001 256 XXX 001 257 XXX System DMA error System board 001 260 XXX 001 264 XXX System IRQ error System ...

Page 65: ...ystem CMOS Battery 1 CMOS Battery 2 System board 001 298 XXX System RTC date time update failure 1 Flash the system See Flash update procedures on page 127 2 System board 001 299 XXX System RTC periodic interrupt failure System board 001 300 XXX System RTC Alarm failure System board 001 301 XXX System RTC Century byte error 1 Flash the system See Flash update procedures on page 127 2 System board ...

Page 66: ... that is called out is connected and or enabled See Chapter 6 Using the Setup Utility program on page 51 2 Re run test 3 Replace the component called out in warning statement 4 Replace the component under test 005 198 XXX Video test aborted 1 If a component is called out make sure it is connected and or enabled See Chapter 6 Using the Setup Utility program on page 51 2 Flash the system and re test...

Page 67: ...o action 011 001 XXX Serial port Presence 1 Remove external serial device if present 2 Run the Setup Utility program enable port 3 System board 011 002 XXX 011 003 XXX Serial port Timeout Parity error System board 011 013 XXX 011 014 XXX Serial port Control Signal Loopback test failure System board 011 015 XXX Serial port External Loopback failure 1 Wrap plug 2 System board 011 027 XXX Serial port...

Page 68: ...k test failure System board 014 015 XXX Parallel port External Loopback failure 1 Wrap plug 2 System board 014 027 XXX Parallel port Configuration Setup error 1 Run the Setup Utility program enable port 2 Flash the system See Flash update procedures on page 127 3 System board 014 03X XXX 014 04X XXX Parallel port failure System board 014 195 XXX Parallel port Test aborted by user Information only ...

Page 69: ...rd 015 034 XXX USB port buffer allocation failure 1 Reboot the system 2 Flash the system and re test See Flash update procedures on page 127 3 Run memory test 4 System board 015 035 XXX USB port Reset condition detected 1 Remove USB device s and re test 2 System board 015 036 XXX USB port Register error System board 015 040 XXX USB port IRQ failure 1 Run the Setup Utility program and check for con...

Page 70: ...ed and or enabled See Chapter 6 Using the Setup Utility program on page 51 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component under test 018 198 XXX PCI Card test aborted 1 If a component is called out make sure it is connected and or enabled See Chapter 6 Using the Setup Utility program on page 51 2 Flash the system and re test See Flash update p...

Page 71: ...age 127 3 Replace component under function test 020 262 XXXPCI system error 1 PCI card 2 Riser card if installed 3 System board 025 000 XXXIDE interface Test Passed No action 025 00X XXX 025 01X XXX IDE interface failure 1 IDE signal cable 2 Check power supply voltages 3 Reseat IDE signal cable 4 IDE device 5 System board 025 027 XXX IDE interface Configuration Setup error 1 IDE signal cable 2 Fla...

Page 72: ...0X XXX 030 01X XXX SCSI interface failure 1 SCSI signal cable 2 Check power supply 3 SCSI device 4 SCSI adapter card if installed 5 System board 030 027 XXX SCSI interface Configuration Setup error 1 SCSI signal cable 2 Flash the system See Flash update procedures on page 127 3 SCSI device 4 SCSI adapter card if installed 5 System board 030 03X XXX 030 04X XXX SCSI interface error 1 SCSI signal ca...

Page 73: ...file 035 197 XXX RAID interface test warning 1 Make sure the component that is called out is connected and or enabled See Chapter 6 Using the Setup Utility program on page 51 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component under test 035 198 XXX RAID interface test aborted 1 If a component is called out make sure it is connected and or enabled ...

Page 74: ...2 Flash the system and re test See Flash update procedures on page 127 3 Replace component under function test 071 25X XXX Audio port failure 1 Speakers 2 Audio card if installed 3 System board 080 000 XXX Game Port interface Test Passed No action 080 XXX XXX Game Port interface Error 1 Remove the game port device and re test the system 080 195 XXX Game Port interface Test aborted by user Informat...

Page 75: ...he component that is called out is connected and or enabled See Chapter 6 Using the Setup Utility program on page 51 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component under test 086 198 XXX Mouse Port interface test aborted 1 If a component is called out make sure it is connected and or enabled See Chapter 6 Using the Setup Utility program on pag...

Page 76: ...e test to reset the log file 170 197 XXX Voltage Sensor s test warning 1 Make sure the component that is called out is connected and or enabled See Chapter 6 Using the Setup Utility program on page 51 2 Re run test 3 Replace the component that is called out in warning statement 4 Replace the component under test 170 198 XXX Voltage Sensor s test aborted 1 If a component is called out make sure it ...

Page 77: ...nown 1 See Undetermined problems on page 76 2 Flash the system and re test See Flash update procedures on page 127 3 Replace component under function test 175 250 XXX 175 251 XXX Thermal Sensor s limit error 1 Check fans 2 Check power supply voltages 3 Microprocessor 4 System board 185 000 XXX Asset Security Test Passed No action 185 XXX XXX Asset Security failure 1 Flash system 2 System board 185...

Page 78: ...ive error 1 Remove the Hi Capacity Cartridge Drive and re test the system 301 XXX XXX Keyboard error 1 Keyboard 2 Check and test mouse 3 System board 301 000 XXX Keyboard Test Passed No action 302 000 XXX Mouse Test Passed No action 302 XXX XXX Mouse error 1 Mouse 2 Check and test Keyboard 3 System board 303 000 XXX Joystick Test Passed No action 303 XXX XXX Joystick error Remove the Joystick and ...

Page 79: ...is working If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system Error code POST Error Message Description Action 0135 Fan failure The system might be overheating Press F...

Page 80: ...nsure that network is in startup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not perform a Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN...

Page 81: ...play 2 System Board Power on indicator or hard disk drive in use light not on but computer works correctly 1 Power switch LED assembly 2 System Board Printer problems 1 Printer 2 System Board Program loads from the hard disk with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 Run the Setup Utility program and check Startup sequence 2 Diskette Drive 3 Diskette Drive Cable ...

Page 82: ...es or adapters 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adap...

Page 83: ... on page 3 These precautions and guidelines will help you work safely FRU replacements are to be done by trained service technicians only Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 78 shows the locations of the connectors controls and indicators on the front of your computer Copyright Lenovo 2013 77 ...

Page 84: ... some models 3 Integrated microphones 10 USB connector 4 Power switch 11 Headphone connector 5 Brightness up Auto adjusting control 1 12 Microphone connector 6 Brightness down control 13 USB connector 7 VGA in control 1 Auto adjusting control is enabled only while the computer is used in monitor mode 78 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 85: ... Press the brightness up Auto adjusting control button and the screen is automatically optimized Note To return to the computer mode press the VGA in control on the front of the computer to return to the computer mode Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 79 shows the locations of the connectors on the rear of your computer Some connectors on th...

Page 86: ...cover 15 Internal speaker 2 System stand 16 Wifi card 3 Computer cover 17 Power supply 4 System board shield window 18 Rear I O connector 5 System board shield 19 Internal speaker 6 System fan 20 Control button board 7 Handle bar 21 LCD panel 8 Battery 22 Foot stand 80 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 87: ...icroprocessor underneath 23 Hard disk drive 10 Memory module 24 LCD bracket 11 Microprocessor fan 25 Optical drive 12 System board 26 VESA mount bracket 13 Card reader 27 Integrated camera 14 Foot stand Chapter 8 Replacing FRUs 81 ...

Page 88: ...cessor fan connector 5 Control button connector 13 Optical drive connector 6 Card reader connector 14 Power supply connector 7 Touch panel control board connector for touch model only 15 Microprocessor 8 LCD panel connector Removing and reinstalling the system stand hinge cover Attention Do not open your computer or attempt any repair before reading and understanding the Important safety informati...

Page 89: ...electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 77 and Locating connectors on the rear of your computer on page 79 4 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it dow...

Page 90: ...nd hinge cover to the computer Figure 7 Reinstalling the screw to secure the system stand hinge cover to the computer Removing and reinstalling the system stand Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Set...

Page 91: ...reinstalling the system stand hinge cover on page 82 3 Remove the two screws that secure the system stand and then lift the system stand up and remove it from the computer Figure 8 Removing the system stand 4 To reinstall the system stand align the two screw holes in the system stand with the corresponding holes in the computer cover and then install the two screws to secure the system stand to th...

Page 92: ...stands do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 77 and Locating connectors on the rear of your...

Page 93: ...t stand on the computer so that the screw hole aligns with the corresponding hole in the computer and then reinstall the screw to secure each foot stand to the computer Figure 12 Reinstalling each foot stand to the computer 8 Reinstall the rubber piece on each foot stand Chapter 8 Replacing FRUs 87 ...

Page 94: ...Figure 13 Reinstalling the rubber piece on each foot stand 88 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 95: ...t all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove any locking device that secures the computer cover such as an integrated cable lock 4 Remove the system stand See Removing and reinstalling the syste...

Page 96: ...ower cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 89 3 Locate the hard disk drive in the computer See FRU locations on page 80 4 Remove the screw that secures the hard disk drive Figure 15 Removing the screw that secures the hard disk drive 5 Disconnect the hard disk drive cable and sl...

Page 97: ...hat secure the hard disk drive to the hard disk drive bracket 9 Connect the hard disk drive cable 10 Slide the new hard disk drive with the bracket into the hard disk drive bay Align the screw hole in the hard disk drive with that in the chassis 11 Install the screw to secure the hard disk drive bracket to the chassis 12 Go to Completing the parts replacement on page 121 Replacing the optical driv...

Page 98: ...or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 89 4 Locate the optical drive See FRU locations on page 80 5 Remove the screw 1 that secures the optical drive and then slide the optical drive to disconnect the optical drive from the o...

Page 99: ...g the VESA mount bracket Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove the VESA mount bracket Chapter 8 Replacin...

Page 100: ...e the VESA mount bracket and lift the VESA mount bracket out of the computer Figure 21 Removing the VESA mount bracket 6 To reinstall the VESA mount bracket position the VESA mount bracket into the computer so that the screw holes align with those in the computer Reinstall the four screws to secure the VESA mount bracket 7 Go to Completing the parts replacement on page 121 Replacing the rear I O a...

Page 101: ...t clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 89 4 Locate the rear I O assembly See FRU locations on page 80 5 Remove the two screws 1 that secure the rear I O assembly Figure 22 Removing the two s...

Page 102: ...anding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system board shield To remove and reinstall the system board shield do the following 1 Remove all media from the drives and turn off...

Page 103: ...ain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system fan To remove and reinstall the system fan do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are co...

Page 104: ... the system board See System board parts and connectors on page 82 9 Reinstall the system board shield See Removing and reinstalling the system board shield on page 96 10 Go to Completing the parts replacement on page 121 Replacing the power supply Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and ...

Page 105: ...ly and then remove the power cord connector from the power cord connector bracket See Replacing the rear I O assembly on page 94 Remove the power supply out of the computer 10 To reinstall the power supply reinstall the two screws that secure the power cord connector to the power connector bracket See Replacing the rear I O assembly on page 94 11 Position the new power supply in the computer and a...

Page 106: ... the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 89 4 Locate the microprocessor fan in the computer See FRU locations on page 80 5 Remove the microprocessor board shield See Removing and reinstalling the system board shield on page 96 6 Note the routing of the microprocessor fan cable and then disconnect the microproc...

Page 107: ...l before removing the computer cover To replace the heat sink assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gen...

Page 108: ...s that secure the heat sink assembly to the system board on page 102 10 Reinstall the system board shield See Removing and reinstalling the system board shield on page 96 11 Go to Completing the parts replacement on page 121 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty...

Page 109: ...d See Removing and reinstalling the system board shield on page 96 6 Remove the heat sink assembly to gain access to the microprocessor See Replacing the heat sink assembly on page 101 7 Press the small handle 1 to open the retainer 2 to access the microprocessor 3 Figure 29 Opening the retainer to access the microprocessor 8 Lift the microprocessor straight up and out of the socket Notes a Your m...

Page 110: ...clean as possible Figure 31 Removing the microprocessor 9 Make sure that the small handle is in the raised position and the microprocessor retainer is fully open 10 Hold the new microprocessor and align the notches 2 on it with the alignment keys in the microprocessor socket or align the small triangle 1 on one corner of the new microprocessor with the corresponding beveled corner of the microproc...

Page 111: ...Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the card reader Note The card reader is available only in some models To replace the card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables...

Page 112: ...arranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to open and close the system board shield window To open and close the system board shield window do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnec...

Page 113: ...lenovo com support This section provides instructions on how to replace the battery Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps the information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life However if the...

Page 114: ...alling the system board shield on page 96 or Opening the system board shield window on page 106 9 Reinstall the computer cover See Completing the parts replacement on page 121 10 Turn on the computer and all attached devices Note When you turn the computer for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 11 Use the Setup ...

Page 115: ...en is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 89 4 Locate the memory slots on the system board See FRU locations on page 80 5 Remove the system board shield or open the system board shield window to get access to the battery See Removing and reinstalling the system board shield on page 96 or Opening the system board shield ...

Page 116: ... replace the internal speakers To replace the internal speakers do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay...

Page 117: ... instructions on how to replace the integrated camera Note The integrated camera is available only in some models To replace the integrated camera do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or clo...

Page 118: ... the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the system board To replace the system board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then di...

Page 119: ...re 41 Removing the seven screws that secure the system board to the main bracket 13 Place the new system board into the chassis and align the screw holes with those in the chassis 14 Reinstall the seven screws that secure the system board to the main bracket 15 Reinstall the rear I O assembly See Replacing the rear I O assembly on page 94 16 Reinstall the battery See Replacing the battery on page ...

Page 120: ...n 4 Carefully press the other side of the socket cover downwards until the socket cover snaps into place 5 Carefully check the four corners of the socket cover to make sure that the cover is secured in the microprocessor socket 6 Lower the microprocessor retainer and then lower the lever to secure the retainer Make sure the lever is locked into position 7 Follow any additional instructions include...

Page 121: ...cover on page 89 4 Remove the foot stands See Removing and reinstalling the foot stands on page 86 Figure 43 Removing the foot stands 5 Locate the LCD panel in the computer See FRU locations on page 80 6 Remove the system board shield See Removing and reinstalling the system board shield on page 96 7 Remove the rear I O assembly See Replacing the rear I O assembly on page 94 8 Disconnect the LCD p...

Page 122: ...isconnect all cables See System board parts and connectors on page 82 11 Remove the integrated camera See Replacing the integrated camera on page 111 12 Note the routing of the wireless antenna wires 1 and 2 Then loosen the two wires from the computer main bracket in the directions shown by the arrows Figure 46 Loosening the wireless antenna wires from the computer main bracket 13 Lift the compute...

Page 123: ...l so that the four screw holes align with those in the chassis Note Make sure that no cables are under the chassis 16 Reinstall the four screws to secure the LCD panel to the chassis 17 Position the computer main bracket over the LCD panel Make sure that the screw holes in the computer main bracket align with those in the front bezel 18 Reinstall all the 15 screws that secure the computer main bra...

Page 124: ...ard cable to the system board 21 Reinstall the integrated camera See Replacing the integrated camera on page 111 22 Reinstall the rear I O assembly See Replacing the rear I O assembly on page 94 23 Reinstall the system board shield See Removing and reinstalling the system board shield on page 96 24 Reinstall the foot stands See Removing and reinstalling the foot stands on page 86 25 Connect all th...

Page 125: ...Not available 0B35196 03T9659 Converter to panel cable Not available 0B35199 03T9662 LVDS cable Not available 0A90143 03T7063 Table 3 AUO M215HW03 V1 panel component relationship Parts Vendor part number L1 part number FRU part number Panel AUO M215HW03 V1 0B03528 03T6451 Converter board Not available 0A23296 03T9037 Converter to system board cable Not available 0B35196 03T9659 Converter to panel ...

Page 126: ...omputer cover See Removing the computer cover on page 89 4 Remove the system board shield See Removing and reinstalling the system board shield on page 96 5 Locate the WI FI card on the system board See FRU locations on page 80 6 Remove the rear I O assembly See Replacing the rear I O assembly on page 94 7 Disconnect the two cables from the WI FI card and then carefully remove the screw that secur...

Page 127: ...page 96 14 Go to Completing the parts replacement on page 121 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables To reinstall the computer cover and reconnect cables do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left ins...

Page 128: ...puter cover if you have an integrated cable lock 6 Reconnect the external cables and power cord to the computer 7 Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 51 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable...

Page 129: ...M 2C 512K FT1 18W CPU R 1100361 N 2 System board Cali NOK_E2 1800 MB 90004855 N Cali W8P_E2 1800 MB 90004856 N Cali W8S_E2 1800 MB 90004857 N 3 Hard Drive WD5000LPVX 08V0T 6G 7 5 4K 500G HDD 16200379 N WD3200LPVX 08V0T 6G 7 5 4K 320G HDD 16200378 N WD10JPVX 08JC3 6G 9 5 4K 1T HDD 16200377 N HTS541010A9E660 6G 9 5 4K 1T HDD LI 16200375 N WD3200LPVT 08G33T1 7mm 5 4K rpm 320G HDD 16200265 N ST320LT01...

Page 130: ...ry Indonesia Iceland Kazakhstan Kyrgyzstan Laos Latvia Lebanon Lithuania Luxembourg Macedonia Mauritius Moldova Morocco Netherlands Norway Poland Portugal Paraguay Romania Spain Sweden Serbia Slovakia Slovenia Vietnam Tadzhikistan Turkmenistan Turkey Tunisia Russia Ukraine Uzbekistan Vietnam 31049518 1 Albania Algeria Angola Austria Azerbaijan Belarus Belgium Bosnia Bulgaria Croatia Cambodia Cote ...

Page 131: ...MI M185BGEL23 18201002 N AUO M185XTN01 3 18201001 N 12 Converter Board Cali Convertor For AUO 90004880 N Cali Convertor For CMO 90004881 N 13 Speaker SPEAKER 25200490 N 14 Wireless LAN Card Liteon RTL8188EE 1x1BGN HMC wlan 20200218 N Intel Canyon Peak WiFi Card 11200583 N 15 Boards REAR IO BOARD W BRACKET 11200216 N SWITCH BOARD 11200244 N 16 Cables Cali Convertor Board To PANEL Cable 90204297 N C...

Page 132: ... Bracket 90204305 N Cali Power Switch Bracket 90204306 N Cali Stand Cover 90204307 N Cali MB EMI Shielding 90204308 N Cali VESA Mount Metal Bracket 90204309 N Cali Rear Cover 90204310 N Cali Stand 90204311 N Cali Front Bezel w o LOGO 90204286 N 126 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 133: ...ssary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS To determine the current Level of BIOS Start the Setup Utility Select Standard CMOS Features Sources for obtaining the latest level BIOS available 1 Lenovo support web site http www lenovo com su...

Page 134: ... type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS from the Refine results drop down list box to easily locate all the BIOS related links d Click the BIOS update link 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very important ...

Page 135: ...er consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Automatic configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems supp...

Page 136: ...130 Lenovo S310 All In OneHardware Maintenance Manual ...

Page 137: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 138: ...ly unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery Microsoft and Windows are trademarks of the Microsoft group of companies Intel Intel Core and Pentium are trademarks of ...

Page 139: ...acing memory module 108 integrated camera replacing 111 internal speakers replacing 110 L LCD panel replacing 114 M memory module 108 installing replacing 108 microprocessor fan replacing 100 N notice television output 132 notices 131 O opening system board shield window 106 optical drive replacing 91 P parts replacement completing 121 password Administrator 52 considerations 51 Power On Password ...

Page 140: ...up device 53 sequence changing 53 temporary selecting 53 system board shield window Opening 106 system board shield removing 96 system board replacing 112 system fan removing 97 system stand l removing 84 system stand hinge cover reinstalling 82 removing 82 system stand reinstalling 84 T television output notice 132 temporary startup device 53 the BIOS updating flashing 127 128 trademarks 132 trou...

Page 141: ......

Page 142: ...Part Number 0A96894 Printed in USA 1P P N 0A96894 1P0A96894 ...

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