Lenovo 20QT Hardware Maintenance Manual Download

Page: 3 / 115

Contents

About this manual . . . . . . . . . . . . iii

Chapter 1. Safety information . . . . . . 1

General safety .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  1
Electrical safety .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  1
Safety inspection guide .  .  .  .  .  .  .  .  .  .  .  .  .  2
Handling devices that are sensitive to electrostatic
discharge .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  3
Grounding requirements .  .  .  .  .  .  .  .  .  .  .  .  4
Safety notices (multilingual translations) .  .  .  .  .  .  4

Chapter 2. Important service
information . . . . . . . . . . . . . . . 21

Strategy for replacing FRUs . . . . . . . . . . 21

Strategy for replacing an M.2 solid-state
drive .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  21
Important notice for replacing a system
board .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  22
How to use error message .  .  .  .  .  .  .  .  .  22

Strategy for replacing FRUs for CTO, special-bid,
and standard models. . . . . . . . . . . . . 22

Product definition . . . . . . . . . . . . 22
FRU identification . . . . . . . . . . . . 22

Chapter 3. General checkout . . . . . 25

What to do first . . . . . . . . . . . . . . . 25
Checkout guide . . . . . . . . . . . . . . . 26

Diagnosing problems .  .  .  .  .  .  .  .  .  .  .  26
Quick test programs .  .  .  .  .  .  .  .  .  .  .  27
UEFI diagnostic program .  .  .  .  .  .  .  .  .  27
Bootable diagnostic programs .  .  .  .  .  .  .  27

Power system checkout . . . . . . . . . . . 28

Checking the ac power adapter .  .  .  .  .  .  .  28
Checking the battery and operational
charging .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  29
Checking the coin-cell battery .  .  .  .  .  .  .  29

Chapter 4. Related service
information . . . . . . . . . . . . . . . 31

Recovery information

. . . . . . . . . . . . 31

Recovery information for the Windows 10
operating system . . . . . . . . . . . . 31

Passwords. . . . . . . . . . . . . . . . . 33

Power-on password .  .  .  .  .  .  .  .  .  .  .  33
Hard disk password .  .  .  .  .  .  .  .  .  .  .  33
Supervisor password .  .  .  .  .  .  .  .  .  .  .  33
System management password.  .  .  .  .  .  .  34
How to remove the power-on password .  .  .  34
How to remove the hard disk password.  .  .  .  35

How to remove the system management
password . . . . . . . . . . . . . . . 35

Power management . . . . . . . . . . . . . 36

Sleep mode

. . . . . . . . . . . . . . 36

Hibernation mode . . . . . . . . . . . . 36

Symptom-to-FRU index

. . . . . . . . . . . 37

Numeric error codes .  .  .  .  .  .  .  .  .  .  .  38
Error messages .  .  .  .  .  .  .  .  .  .  .  .  .  39
Beep errors.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  39
LCD-related symptoms .  .  .  .  .  .  .  .  .  .  41
Intermittent problems .  .  .  .  .  .  .  .  .  .  .  41
Undetermined problems

. . . . . . . . . 42

Chapter 5. Special keys . . . . . . . . 43

Chapter 6. Locations . . . . . . . . . 45

Computer controls, connectors, and indicators . . 45

Front .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  45
Base .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  46
Left .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  47
Right .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  47
Bottom .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  48

Locating FRUs and CRUs . . . . . . . . . . . 48

Major FRUs

. . . . . . . . . . . . . . 49

LCD FRUs .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  51
Miscellaneous parts and other FRUs .  .  .  .  .  54
Connector and cable guide .  .  .  .  .  .  .  .  54

Looking up FRU information . . . . . . . . . . 56

Chapter 7. FRU replacement
notices . . . . . . . . . . . . . . . . . 57

Service tool kit .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  57
Screw notices .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  57
Retaining serial numbers .  .  .  .  .  .  .  .  .  .  .  58

Restoring the serial number of the system
unit .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  58
Retaining the UUID.  .  .  .  .  .  .  .  .  .  .  .  59
Reading or writing the ECA information .  .  .  .  60

Chapter 8. Removing or replacing a
FRU. . . . . . . . . . . . . . . . . . . 61

General guidelines. . . . . . . . . . . . . . 61
Before servicing the computer . . . . . . . . . 62

Removing external devices

. . . . . . . . 62

Disabling the built-in battery . . . . . . . . 62
Removing the media card . . . . . . . . . 62

Removing a major FRU . . . . . . . . . . . . 62

1010 Base cover assembly

. . . . . . . . 63

Summary of Contents for 20QT

Page 1: ...P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 2: ...nder Appendix A Notices on page 105 First Edition June 2019 Copyright Lenovo 2019 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...31 Passwords 33 Power on password 33 Hard disk password 33 Supervisor password 33 System management password 34 How to remove the power on password 34 How to remove the hard disk password 35 How to remove the system management password 35 Power management 36 Sleep mode 36 Hibernation mode 36 Symptom to FRU index 37 Numeric error codes 38 Error messages 39 Beep errors 39 LCD related symptoms 41 Int...

Page 4: ...bracket 80 1150 LCD unit 81 1160 Keyboard assembly 83 Removing an LCD FRU for models without a touch panel 84 2010 LCD bezel frame strip cover and ThinkShutter 84 2020 Hinges 85 2030 LCD panel assembly and LCD cable 86 2040 Camera card 89 2050 LED cable 91 2060 WLAN antenna kit and LCD rear cover assembly 93 Removing an LCD FRU for models with touch panel 95 3010 Strip cover 95 3020 LCD panel asse...

Page 5: ...e this manual along with the advanced diagnostic tests to troubleshoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a ThinkPad product be sure to read all the information under Chapter 1 Safety information on page ...

Page 6: ...iv P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 7: ... toolcase away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Make sure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip about 8 centimeters 3 inches from the end Do no...

Page 8: ...f maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are mo...

Page 9: ... pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against...

Page 10: ...unding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multilingual translations The safety notices in this section are provided in the following languages English Arabic Brazilian Portuguese French German Hebrew Japanese Korean Spanish Traditional Chinese DANGER DANGER D...

Page 11: ...DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information 5 ...

Page 12: ...6 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 13: ...PERIGO PERIGO Chapter 1 Safety information 7 ...

Page 14: ...PERIGO PERIGO PERIGO PERIGO PERIGO 8 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 15: ...PERIGO DANGER DANGER DANGER DANGER Chapter 1 Safety information 9 ...

Page 16: ...DANGER DANGER DANGER DANGER VORSICHT 10 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 17: ...VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information 11 ...

Page 18: ...VORSICHT VORSICHT VORSICHT 12 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 19: ...Chapter 1 Safety information 13 ...

Page 20: ...14 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 21: ...Chapter 1 Safety information 15 ...

Page 22: ...16 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 23: ...Chapter 1 Safety information 17 ...

Page 24: ...18 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 25: ...Chapter 1 Safety information 19 ...

Page 26: ...20 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 27: ...g parts Ensure that all software fixes drivers and UEFI BIOS downloads are installed before replacing any FRUs listed in this manual After a system board is replaced ensure that the latest UEFI BIOS is loaded to the system board before completing the service action To download software fixes drivers and UEFI BIOS go to https support lenovo com and follow the instructions on the screen Use the foll...

Page 28: ...o identify each type Dynamic configure to order CTO model This model provides the ability for a customer to configure a Lenovo solution from a Web site and have this configuration sent to fulfillment where it is built and shipped directly to the customer The machine label and eSupport will load these products as the 4 character MT 4 character model and 2 character country code The model is CTO1 an...

Page 29: ...2 Type the Machine Type in the corresponding field to get a general FRU list Or type the Serial Number for more detailed FRU information Chapter 2 Important service information 23 ...

Page 30: ...24 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 31: ...e failures can occur for various reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors Consider replacing a FRU only when a problem recurs If you suspect that a FRU is defective clear the error log and run the test again If the error does not recur do not replace the FRU Be careful not to replace a nondefective FRU What to do fir...

Page 32: ...hinkPad products The use of non ThinkPad products prototype cards or modified options can lead to false indications of errors and invalid system responses 1 Identify the failing symptoms in as much detail as possible 2 Verify the symptoms Try to re create the failure by running the diagnostic test or by repeating the operation Diagnosing problems Many computer problems can be solved without outsid...

Page 33: ... 37 for error code descriptions and troubleshooting hints 2 When the ThinkPad logo is displayed repeatedly press and release the F10 key The main screen of the UEFI diagnostic program is displayed 3 Follow the instructions on the screen to use the diagnostic program Bootable diagnostic programs If the computer you are servicing is not installed with the UEFI diagnostic program you can download a b...

Page 34: ...ert a straightened paper clip into the emergency reset hole to reset the computer If the computer is still powered on it means that the ac power adapter is functional 5 Turn off the computer 6 Disconnect the ac power adapter and turn on the computer If the computer can be turned on it means that the battery is functional If you suspect a power problem see the appropriate one of the following power...

Page 35: ...y power remaining and how long you can use your computer before you must charge the battery Checking the operational charging To check whether the battery charges properly during operation do the following 1 Discharge the battery until the remained battery power is less than 50 2 Perform operational charging Click the battery status icon in the Windows notification area to display detailed battery...

Page 36: ...30 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 37: ...well you might consider resetting your computer In the resetting process you can choose to keep your files or remove them and then reinstall the Windows operating system To reset your computer do the following Note The items in the graphical user interface GUI might change without notice 1 Open the Start menu and then click Settings Update security Recovery 2 In the Reset this PC section click Get...

Page 38: ...at is required depends on the size of the recovery image Attention The creation process will delete anything stored on the USB drive To avoid data loss make a backup copy of all the data that you want to keep To create a recovery USB drive do the following Note Ensure that your computer is connected to ac power during the following process 1 Connect a proper USB drive at least 16 GB of storage to ...

Page 39: ...hen provides the user hard disk password to the system user Attention If the user hard disk password has been forgotten check whether a master hard disk password has been set If it has it can be used for access to the hard disk drive If no master hard disk password is available neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard...

Page 40: ...e system management password and the power on password the system management password overrides the power on password How to remove the power on password To remove a power on password do the following If no supervisor password has been set do the following to remove the power on password 1 Turn off the computer and disconnect ac power 2 Disable the built in battery See Disabling the built in batte...

Page 41: ... displayed on the screen press F1 The master hard disk password icon is displayed 4 Enter the master hard disk password to enter the ThinkPad Setup program 5 Select Security 6 Select Password 7 Select Hard disk x password where x is the letter of the hard disk drive A pop up window opens 8 Select Master hard disk password 9 Type the current master hard disk password in the Enter Current Password f...

Page 42: ...CD is powered off The storage drive is powered off The microprocessor stops To enter sleep mode press Fn 4 or do the following For Windows 7 Open the Start menu then click the arrow next to the Shut down button Click Sleep from the menu displayed For Windows 10 Open the Start menu click Power and then click Sleep In certain circumstances the computer goes into sleep mode automatically After a peri...

Page 43: ... codes on page 38 Error messages on page 39 Beep errors on page 39 LCD related symptoms on page 41 Intermittent problems on page 41 Undetermined problems on page 42 The symptom to FRU index in this section lists symptoms and errors and their possible causes The most likely cause is listed first in boldface type Note Do the FRU replacement or other actions in the sequence shown in the column headed...

Page 44: ...and then save the current setting by pressing F10 2 System board 0270 Real Time Clock Error System Real Time Clock is not functional Have the computer serviced 0271 Check Date and Time settings Neither the date nor the time is set in the computer Set the date and time using ThinkPad Setup 1802 Unauthorized network card is plugged in Turn off and remove the network card 1 Remove wireless network ca...

Page 45: ...OST such as BIOS setup settings chipset or platform configuration data are stored in a separate UEFI variable storage Press F1 after the error message is displayed to enter ThinkPad Setup A dialog asks the user for confirmation to clean up the storage If the user selects Yes all data that were created by the operating system or programs will be deleted except global variables defined by the Unifie...

Page 46: ... into the emergency reset hole Wait for one minute Then reconnect all power resources 2 Replace the system board service provider only 0002 Internal bus error Replace the system board service provider only 0281 General embedded controller error Replace the system board service provider only 0282 Memory module error 1 Reinstall or replace the memory module service provider only 2 Replace the system...

Page 47: ...CD will have zero pixel defects One pixel consists of R G B sub pixels Table 3 LCD related symptoms Symptom or error FRU or action in sequence No beep power on indicator on and a blank LCD during POST Replace the system board LCD backlight not working LCD too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted 1 Reseat the LCD connectors 2 Replace the LCD assembly 3 Replace the ...

Page 48: ...page 28 1 Turn off the computer 2 Visually check each FRU for damage Replace any damaged FRU 3 Remove or disconnect all of the following devices a Non ThinkPad devices b Printer mouse and other external devices c External diskette drive or optical drive d Wireless cards 4 Turn on the computer 5 Determine whether the problem has been solved 6 If the problem does not recur reconnect the removed devi...

Page 49: ...er and the Keyboard Manager window is displayed 3 Select the options of your preference Switch the key function between the standard F1 F12 function and the special function printed as an icon on each key When the Fn Lock indicator is off you can use the default function You can change the default function in the Keyboard Properties window Mute or unmute the speakers If you mute the sound and turn...

Page 50: ...If your computer supports keyboard backlight press Fn Spacebar to switch between the different keyboard backlight status off low or high Fn B Has the same function as the Break key on a conventional external keyboard Fn K Has the same function as the ScrLK or Scroll Lock key on a conventional external keyboard Fn P Has the same function as the Pause key on a conventional external keyboard Fn S Has...

Page 51: ...hapter introduces the locations of the hardware components on your computer Computer controls connectors and indicators This section introduces hardware features of the computer Front For non touch model Copyright Lenovo 2019 45 ...

Page 52: ...a with IR function 4 ThinkShutter 5 Camera 6 Multi touch screen for selected models Base 1 Power button 2 Fingerprint reader 3 Trackpad 4 TrackPoint pointing device for selected models 46 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 53: ...nnectors USB C 3 HDMI connector 4 Mini Ethernet connector 5 Audio connector Right 1 Smart card slot 2 Media card slot 3 USB 3 1 connector Gen 1 4 Always On USB 3 1 connector Gen 1 5 Security lock slot for selected models Chapter 6 Locations 47 ...

Page 54: ...the on screen instructions to find the manual for your product You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your rec...

Page 55: ...Major FRUs Chapter 6 Locations 49 ...

Page 56: ...rt card reader cable No No 16 Base cover assembly Yes No 17 Speaker assembly Yes No 18 dc in bracket No No 19 dc in cable No No 20 Keyboard subcard No No 21 Keyboard subcard cable No No 22 Trackpad No No 23 Trackpad cable No No a Lenovo factory recovery USB key Yes No b Power cord Yes No c ac power adapter Yes No d Miscellaneous parts kits Yes No for selected models Note The Lenovo factory recover...

Page 57: ...e CRU Optional service CRU 1 LCD bezel frame No No 2 ThinkShutter for non touch model No No 3 Conventional camera card No No 4 Infrared camera card No No 5 LED cable with for conventional camera No No 6 LED cable for IR camera No No 7 WLAN antenna kit No No Chapter 6 Locations 51 ...

Page 58: ...y No No 9 Hinges No No 10 LCD cable No No 11 Strip cover No No 12 LCD panel assembly for models with IR camera LCD panel assembly for models with conventional camera or LCD panel assembly for models without a camera No No for selected models 52 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 59: ...dels Table 6 LCD FRUs No FRU descriptions Self service CRU Optional service CRU 1 LCD panel assembly No No 2 ThinkShutter for touch model No No 3 Infrared camera card No No 4 LED cable No No Chapter 6 Locations 53 ...

Page 60: ... system board 1 Thermal pad 1 M 2 SSD thermal pad 2 Spacer thermal 2 Rubber for cable routing 1 WLAN antenna fix tape Mylar on memory module 2 No No Display miscellaneous kit LCD hold frame assembly 2 Conductive tape on hinge 2 Microphone rubber 2 Microphone rubber for touch IR model 2 No No GEO label kit No No Connector and cable guide This section provides information to help Lenovo authorized s...

Page 61: ...this connector 6 Ethernet extension connector Gen 2 external No Connect to a local area network LAN through this connector using a ThinkPad Ethernet Extension Adapter Gen 2 7 Audio connector external No Connect headphones or a headset to this connector 8 Speaker connector internal Speaker assembly cable Connect the speaker assembly cable to this connector 9 Keyboard subcard cable connector Keyboar...

Page 62: ...ernal LED cable Connect one end to the camera connector and the other end to this connector 20 Media card slot external No Insert a supported media card into this slot 21 USB 3 1 connector Gen 1 external No Connect USB compatible devices to this connector 22 Keyboard subcard cable connector Keyboard subcard cable Connect one end of the keyboard subcard cable to the connector on the system board 9 ...

Page 63: ...eturn the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation for full detai...

Page 64: ...screws firmly to the torque specified in the screw information table for each step Ensure that torque screwdrivers are calibrated correctly following country specifications Retaining serial numbers This section includes the following descriptions Restoring the serial number of the system unit on page 58 Retaining the UUID on page 59 Reading or writing the ECA information on page 60 Restoring the s...

Page 65: ...lity interface is displayed 3 Type 1 under Enter the action desired then press Enter The ThinkPad Serial Number Update Utility for Asset ID screen is displayed 4 Type 1 under Enter the action desired then press Enter Then follow the instructions on the screen to restore the serial number of the system unit Retaining the UUID The Universally Unique Identifier UUID is a 128 bit number uniquely assig...

Page 66: ... 4 To read the box build date select 5 Read box build date from EEPROM and follow the instruction on the screen After an ECA has been applied to the machine the EEPROM must be updated to reflect the ECA s application Use the Maintenance Key to update the EEPROM Note Only the ECA number is stored in the EEPROM The machine type of the ECA is assumed to be the same as the machine type of the machine ...

Page 67: ...ng general guidelines 1 Do not try to service any computer unless you have been trained and certified An untrained person runs the risk of damaging parts 2 Before replacing any FRU review Chapter 7 FRU replacement notices on page 57 3 Begin by removing any FRUs that have to be removed before replacing the failing FRU Any such FRUs are listed at the beginning of each FRU replacement section Remove ...

Page 68: ...trol UAC click Yes 5 Clear the Turn on fast startup check box and then click Save changes To disable the built in battery do the following 1 Restart your computer When the logo screen is displayed immediately press F1 to enter ThinkPad Setup 2 Select Config Power The Power submenu is displayed 3 Select Disable built in battery and press Enter 4 Select Yes in the Setup Confirmation window The built...

Page 69: ...ustration shows the location of each label Note Depending on the country or region of delivery the labels might be slightly different from the ones in the following illustration 1 Taiwan GEO label 2 GEO label 3 China CECP label 4 Genuine Microsoft label 5 S N label 6 IMEI label Chapter 8 Removing or replacing a FRU 63 ...

Page 70: ... permanent loss of data Before removing the drive have the user make a backup copy of all the information on it if possible Never remove the drive while the system is operating or in sleep mode Your computer has two M 2 solid state drive slots When you configure the M 2 solid state drive slot in the UEFI BIOS menu ensure that you select the correct menu item Slot a ATA HDD1 or NVMe1 Slot b ATA HDD...

Page 71: ...1 Nm 1 85 kgf cm When installing If the thermal pads installed in the M 2 solid state drive slots are broken replace them with new ones 1030 Wireless LAN card Note This information is only for the user replaceable modules For access remove this FRU 1010 Base cover assembly on page 63 Chapter 8 Removing or replacing a FRU 65 ...

Page 72: ...ated 1 Black 0 181 Nm 1 85 kgf cm When installing Plug the gray cable into the main connector and the black cable into the auxiliary connector 1040 Memory module For access remove these FRUs in order 1010 Base cover assembly on page 63 66 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 73: ...t determines if the battery is defective A battery FRU should not be replaced unless this diagnostic test shows that the battery is defective The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue If the Lenovo Solution Center program is not installed on the computer the customer should download and install the program to diagnose the ...

Page 74: ...et 1 to the battery connector Step Screw quantity Color Torque 4 M2 L4 mm flat head nylon coated 2 Black 0 181 Nm 1 85 kgf cm 5 M2 L5 mm flat head nylon coated 2 Black 0 181 Nm 1 85 kgf cm 68 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 75: ...o the new battery as shown before installing it Ensure that the battery tabs are inserted underneath the system board 1060 Thermal fan assembly For access remove this FRU 1010 Base cover assembly on page 63 Chapter 8 Removing or replacing a FRU 69 ...

Page 76: ...Removal steps of the thermal fan assembly 3a 3d 3b 3c 3e Note Loosen the screws 3 in ascending alphabetical order as illustrated 70 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 77: ...on Tighten the screws in ascending order by following the number marked beside each screw Otherwise the system board might get damaged 1070 Speaker assembly For access remove this FRU 1010 Base cover assembly on page 63 Removal steps of the speaker assembly Chapter 8 Removing or replacing a FRU 71 ...

Page 78: ...ble is not pinched by any components 1080 Coin cell battery For access remove this FRU 1010 Base cover assembly on page 63 Removal steps of the coin cell battery 1090 Trackpad assembly For access remove this FRU 1010 Base cover assembly on page 63 1050 Built in battery on page 67 72 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 79: ...r Torque 6 M2 L2 mm fine pitch flat head nylon coated 4 Silver 0 181 Nm 1 85 kgf cm 1100 Smart card cable and smart card reader For access remove this FRU 1010 Base cover assembly on page 63 1050 Built in battery on page 67 Chapter 8 Removing or replacing a FRU 73 ...

Page 80: ... 0 nylon coated 2 Silver 0 181 Nm 1 85 kgf cm 1110 dc in bracket and dc in cable For access remove these FRUs in order 1010 Base cover assembly on page 63 1020 M 2 solid state drive on page 64 1030 Wireless LAN card on page 65 1050 Built in battery on page 67 74 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 81: ...m Step Screw quantity Color Torque 3 M2 5 L5 0 mm flat head nylon coated 2 Black 0 294 Nm 3 kgf cm 1120 Keyboard subcard and keyboard subcard cable Note This information is only for the user replaceable modules For access remove this FRU 1010 Base cover assembly on page 63 1050 Built in battery on page 67 Chapter 8 Removing or replacing a FRU 75 ...

Page 82: ...Removal steps of the keyboard subcard and keyboard subcard cable 76 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 83: ...te Avoid rough handling of any kind At every point in the process be sure not to drop or stack the system board If you put a system board down be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material For access remove these FRUs in order 1010 Base cover assembly on page 63 1020 M 2 solid state drive on page 64 1030 Wireless LAN card on page 65 1050 Built in...

Page 84: ...mm flat head nylon coated 13 Silver 0 181 Nm 1 85 kgf cm 16 M2 0 L7 mm flat head nylon coated 2 Silver 0 181 Nm 1 85 kgf cm Attention To avoid damage do not bend the system board 78 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 85: ...Ensure that you install the PCH thermal pad as shown Ensure that you install the SSD thermal pads as shown and then remove the dust protection film of the thermal pad installed in slot a Ensure that you install the memory module mylar as shown Chapter 8 Removing or replacing a FRU 79 ...

Page 86: ... Fingerprint reader assembly and fingerprint reader bracket For access remove this FRU 1010 Base cover assembly on page 63 1050 Built in battery on page 67 1130 System board assembly and side USB connectors on page 77 Removal steps of the Fingerprint reader assembly and fingerprint reader cable 80 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 87: ...que 3 M2 L2 5 mm big flat head nylon coated 1 Black 0 181 Nm 1 85 kgf cm 1150 LCD unit For access remove these FRUs in order 1010 Base cover assembly on page 63 Removal steps of the LCD unit Chapter 8 Removing or replacing a FRU 81 ...

Page 88: ...Step Screw quantity Color Torque 8 M2 5 L5 mm flat head nylon coated 5 Black 0 294 Nm 3 0 kgf cm 82 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 89: ...ape Ensure that the cables are not pinched by any components Ensure to install the rubber 1 for cable routing 1160 Keyboard assembly To remove the keyboard assembly remove these FRUs in order 1010 Base cover assembly on page 63 1020 M 2 solid state drive on page 64 1030 Wireless LAN card on page 65 1040 Memory module on page 66 1050 Built in battery on page 67 Chapter 8 Removing or replacing a FRU...

Page 90: ...y and fingerprint reader bracket on page 80 1150 LCD unit on page 81 Removing an LCD FRU for models without a touch panel This section provides instructions on how to remove an LCD FRU for models without a touch panel 2010 LCD bezel frame strip cover and ThinkShutter For access remove these FRUs in order 1010 Base cover assembly on page 63 1150 LCD unit on page 81 Removal step of the LCD bezel fra...

Page 91: ...e ThinkShutter for conventional camera 2020 Hinges For access remove these FRUs in order 1010 Base cover assembly on page 63 1150 LCD unit on page 81 2010 LCD bezel frame strip cover and ThinkShutter on page 84 Chapter 8 Removing or replacing a FRU 85 ...

Page 92: ...dc in lens rubber and the conductive tape to the hinges as shown 2030 LCD panel assembly and LCD cable For access remove these FRUs in order 1010 Base cover assembly on page 63 1150 LCD unit on page 81 2010 LCD bezel frame strip cover and ThinkShutter on page 84 2020 Hinges on page 85 86 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 93: ...Removal steps of the LCD panel assembly and LCD cable Installation steps of the LCD panel assembly and LCD cable Chapter 8 Removing or replacing a FRU 87 ...

Page 94: ...LCD holder frame assembly as shown For UHD LCD panel or 500 nit FHD LCD panel attach the graphite sheet a to the rear of the LCD panel as shown 88 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 95: ...3 Double click the EXE file Follow the on screen instructions to input the display serial number and click Submit You can find the display serial number and instructions on a sticker fixed to the front of the new LCD part When the new color profiles are installed successfully a prompted window will be displayed 2040 Camera card For access remove these FRUs in order 1010 Base cover assembly on page...

Page 96: ...Removal steps of the camera card for models with conventional camera 90 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 97: ...ble For access remove these FRUs in order 1010 Base cover assembly on page 63 1150 LCD unit on page 81 2010 LCD bezel frame strip cover and ThinkShutter on page 84 2020 Hinges on page 85 2030 LCD panel assembly and LCD cable on page 86 Chapter 8 Removing or replacing a FRU 91 ...

Page 98: ...Removal steps of the LED cable 92 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 99: ...antenna kit and LCD rear cover assembly For access remove this FRU 1010 Base cover assembly on page 63 1150 LCD unit on page 81 2010 LCD bezel frame strip cover and ThinkShutter on page 84 2020 Hinges on page 85 2030 LCD panel assembly and LCD cable on page 86 Chapter 8 Removing or replacing a FRU 93 ...

Page 100: ...Removal steps of the antenna kit 94 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 101: ...ponges a to the rear cover assembly as shown Removing an LCD FRU for models with touch panel This section provides instructions on how to remove an LCD FRU for models with touch panel 3010 Strip cover For access remove these FRUs in order 1010 Base cover assembly on page 63 1150 LCD unit on page 81 Removal steps of the strip cover Chapter 8 Removing or replacing a FRU 95 ...

Page 102: ...cover assembly on page 63 1150 LCD unit on page 81 3010 Strip cover on page 95 Removal steps of the LCD panel assembly and LCD cable Step Screw quantity Color Torque 2 M2 x L3 5mm NYLOK NI 3 Silver 0 181 Nm 1 85 kgf cm 96 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 103: ...Installation steps of the LCD cable Chapter 8 Removing or replacing a FRU 97 ...

Page 104: ...Installation steps of the LCD panel assembly 98 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 105: ...playReplacement exe file 3 Double click the EXE file Follow the on screen instructions to input the display serial number and click Submit You can find the display serial number and instructions on a sticker fixed to the front of the new LCD part When the new color profiles are installed successfully a prompted window will be displayed 3030 Hinges For access remove these FRUs in order 1010 Base co...

Page 106: ...lens rubber and the conductive tape to the hinges as shown 3040 Infrared camera card and ThinkShutter For access remove these FRUs 1010 Base cover assembly on page 63 1150 LCD unit on page 81 3010 Strip cover on page 95 3020 LCD panel assembly and LCD cable on page 96 3030 Hinges on page 99 100 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 107: ...le For access remove these FRUs in order 1010 Base cover assembly on page 63 1150 LCD unit on page 81 3010 Strip cover on page 95 3020 LCD panel assembly and LCD cable on page 96 3030 Hinges on page 99 3040 Infrared camera card and ThinkShutter on page 100 Chapter 8 Removing or replacing a FRU 101 ...

Page 108: ...Removal steps of the infrared LED cable 102 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 109: ... assembly For access remove this FRU 1010 Base cover assembly on page 63 1150 LCD unit on page 81 3010 Strip cover on page 95 3020 LCD panel assembly and LCD cable on page 96 3030 Hinges on page 99 3040 Infrared camera card and ThinkShutter on page 100 3050 Infrared LED cable on page 101 Chapter 8 Removing or replacing a FRU 103 ...

Page 110: ...tenna kit When installing Plug the grey cable into the main connector on the WLAN card plug the black cable into the auxiliary connector on the WLAN card 104 P1 Gen 2 X1 Extreme and X1 Extreme 2nd Hardware Maintenance Manual ...

Page 111: ...he publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Le...

Page 112: ...or other countries Microsoft Windows and Cortana are trademarks of the Microsoft group of companies The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Wi Fi and Wi Fi Alliance are registered trademarks of Wi Fi Alliance USB C is a trademark of USB Implementers Forum All other trademarks...

Page 113: ......

Page 114: ...Part Number SP40G76835 Printed in 1P P N SP40G76835 ...

Page 115: ... 1PSPXXXXXXXX ...

Search results

Summary of Contents for 20QT

Reviews:

Related manuals for 20QT

Brands by name

Popular brands

Lenovo 20QT, Hardware Maintenance Manual

Search results

Summary of Contents for 20QT

Reviews:

Related manuals for 20QT

Brands by name

Popular brands