The Wake on LAN feature is not working
Symptom: The Wake on LAN (WOL) feature is not working.
Actions:
• Make sure that WOL is enabled in the BIOS Setup Utility program.
• If it is, check with your LAN administrator for the necessary settings.
If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection
fails or errors occur
Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection
fails or errors occur.
Actions:
• Use Category 5 wiring and make sure that the network cable is securely connected.
• Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).
If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead,
it connects at 100 Mbps
Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps.
Instead, it connects at 100 Mbps.
Actions:
• Try another cable.
• Make sure that the link partner is set to auto-negotiate.
• Make sure that the switch is 802.3ab-compliant (gigabit over copper).
A wireless LAN problem
Symptom: You cannot connect using the built-in wireless networking card.
Actions:
• Ensure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version
supported by Access Connections is the latest documented in the readme file.
• Ensure that your computer is within range of a wireless access point.
• Ensure that the wireless radio is enabled by double-clicking the Access Connections icon in the Windows
notification area.
• Check Network Name (SSID), and your encryption information. Use Access Connections to verify this
case-sensitive information.
A wireless WAN problem
Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card.
Action: The wide area network (WAN) card is not supported on this computer. Remove it.
Note:
Some computer models do not have a wireless WAN.
Bluetooth problem
Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker
even though the headset/headphone is connected using Headset profile or AV profile.
Chapter 5
.
Troubleshooting and diagnostics
47
Summary of Contents for 10BN
Page 6: ...iv ThinkCentre M78 Hardware Maintenance Manual ...
Page 8: ...2 ThinkCentre M78 Hardware Maintenance Manual ...
Page 15: ...Chapter 2 Safety information 9 ...
Page 19: ...Chapter 2 Safety information 13 ...
Page 20: ...1 2 14 ThinkCentre M78 Hardware Maintenance Manual ...
Page 21: ...1 2 Chapter 2 Safety information 15 ...
Page 26: ...1 2 20 ThinkCentre M78 Hardware Maintenance Manual ...
Page 27: ...1 2 Chapter 2 Safety information 21 ...
Page 30: ...24 ThinkCentre M78 Hardware Maintenance Manual ...
Page 34: ...28 ThinkCentre M78 Hardware Maintenance Manual ...
Page 60: ...54 ThinkCentre M78 Hardware Maintenance Manual ...
Page 140: ...134 ThinkCentre M78 Hardware Maintenance Manual ...
Page 203: ......
Page 204: ......