Lenovo 10BN Hardware Maintenance Manual Download Page 4

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Looking up FRU information . . . . . . .

Locating parts on the system board

. . . .

Locating internal drives . . . . . . . . .

For machine types: 2113, 2114, 2115, 3515, 4860,
4863, 4865, 4866, 4869, 5100, 10BS, 10BT, and
10BU . . . . . . . . . . . . . . . . . .

Locating connectors, controls, and indicators
on the front of your computer . . . . . . .

Locating connectors on the rear of your
computer . . . . . . . . . . . . . . .

Locating major FRUs and CRUs . . . . . .

Looking up FRU information . . . . . . .

Locating parts on the system board

. . . .

Locating internal drives . . . . . . . . .

Chapter 9. Replacing FRUs (machine
types: 1562, 1565, 1662, 1663, 1765,
1766, 2011, 2110, 2111, 2112, 10BN,
10BQ, and 10BR) . . . . . . . . . . .

Handling static-sensitive devices . . . . . . .

Installing or replacing hardware . . . . . . . .

Installing external options

. . . . . . . .

Removing the computer cover. . . . . . .

Removing and reinstalling the front bezel . .

Installing or replacing a PCI card . . . . . .

Installing or replacing a memory module . . .

Installing or replacing the optical drive

. . .

Installing or replacing the card reader . . . .

Replacing the power switch unit . . . . . .

Replacing the battery . . . . . . . . . .

Replacing the power supply assembly

. . .

Replacing the heat sink and fan assembly . .

100

Replacing the microprocessor . . . . . . .

102

Replacing the system board

. . . . . . .

104

Replacing the primary hard disk drive . . . .

105

Replacing the secondary hard disk drive. . .

108

Installing the solid state drive . . . . . . .

110

Replacing the front fan assembly

. . . . .

111

Replacing the rear fan assembly . . . . . .

113

Replacing the front audio and USB
assembly . . . . . . . . . . . . . . .

115

Replacing the internal speaker. . . . . . .

116

Replacing the thermal sensor . . . . . . .

118

Replacing the cover presence switch . . . .

120

Replacing the WiFi units . . . . . . . . .

122

Installing or removing the rear WiFi antenna . .

128

Installing or removing the front WiFi
antenna

. . . . . . . . . . . . . . .

129

Replacing the keyboard or mouse . . . . .

131

Completing the parts replacement . . . . .

132

Chapter 10. Replacing FRUs (machine
types: 2113, 2114, 2115, 3515, 4860,
4863, 4865, 4866, 4869, 5100, 10BS,
10BT, and 10BU). . . . . . . . . . .

135

Handling static-sensitive devices . . . . . . .

135

Installing or replacing hardware . . . . . . . .

135

Installing external options

. . . . . . . .

135

Opening the computer cover . . . . . . .

136

Removing and reinstalling the front bezel . .

136

Accessing the system board components and
drives . . . . . . . . . . . . . . . .

138

Installing or replacing a memory module . . .

139

Installing or replacing a PCI card . . . . . .

141

Installing or replacing the card reader . . . .

143

Replacing the power switch unit . . . . . .

148

Replacing the battery . . . . . . . . . .

150

Replacing the hard disk drive . . . . . . .

151

Installing the solid state drive . . . . . . .

154

Replacing the optical drive . . . . . . . .

156

Replacing the heat sink and fan assembly . .

158

Replacing the power supply assembly

. . .

161

Replacing the microprocessor . . . . . . .

166

Replacing the system board

. . . . . . .

169

Replacing the cover presence switch . . . .

170

Replacing the internal speaker. . . . . . .

172

Replacing the thermal sensor . . . . . . .

174

Replacing the front audio and USB
assembly . . . . . . . . . . . . . . .

177

Replacing the WiFi units . . . . . . . . .

178

Installing or removing the rear WiFi antenna . .

182

Installing or removing the front WiFi
antenna

. . . . . . . . . . . . . . .

184

Replacing the keyboard or mouse . . . . .

187

Completing the parts replacement . . . . .

187

Chapter 11. Additional service
information . . . . . . . . . . . . .

189

Security features . . . . . . . . . . . . . .

189

Hardware-controlled passwords . . . . . .

189

Operating system password

. . . . . . .

189

Vital Product Data

. . . . . . . . . . .

189

BIOS levels . . . . . . . . . . . . . . . .

189

Flash update procedures

. . . . . . . . . .

189

Updating (flashing) the BIOS from a disc. . .

190

Updating (flashing) the BIOS from your
operating system . . . . . . . . . . . .

191

Recovering from a POST/BIOS update
failure . . . . . . . . . . . . . . . .

191

Power management

. . . . . . . . . . . .

192

Advanced Configuration and Power Interface
(ACPI) BIOS . . . . . . . . . . . . . .

192

Automatic Power-on features . . . . . . .

192

ThinkCentre M78 Hardware Maintenance Manual

Summary of Contents for 10BN

Page 1: ...ThinkCentre M78 Hardware Maintenance Manual Machine Types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BN 10BQ 10BR 10BS 10BT and 10BU ...

Page 2: ...n on page 3 and Appendix A Notices on page 193 Fourth Edition January 2014 Copyright Lenovo 2012 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...Networking problems 45 Option problems 48 Performance and lockup problems 49 Printer problems 50 Serial port problems 51 Software problems 51 USB problems 52 Diagnostics 53 Lenovo Solution Center 53 Chapter 6 Using the Setup Utility program 55 Starting the Setup Utility program 55 Viewing and changing settings 55 Using passwords 55 Password considerations 56 Power On Password 56 Administrator Pass...

Page 4: ...moving the front WiFi antenna 129 Replacing the keyboard or mouse 131 Completing the parts replacement 132 Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 135 Handling static sensitive devices 135 Installing or replacing hardware 135 Installing external options 135 Opening the computer cover 136 Removing and reinstalling the front bezel ...

Page 5: ...Appendix A Notices 193 Television output notice 194 European conformance CE mark 194 Trademarks 194 Index 195 Copyright Lenovo 2012 2014 iii ...

Page 6: ...iv ThinkCentre M78 Hardware Maintenance Manual ...

Page 7: ...R on page 79 and Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU on page 135 For FRU part numbers go to http www lenovo com serviceparts lookup Important safety information Be sure to read all caution and danger statements in this manual before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENT...

Page 8: ...2 ThinkCentre M78 Hardware Maintenance Manual ...

Page 9: ...t other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal fram...

Page 10: ... must be a complete circuit to cause an electric shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the s...

Page 11: ...inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of featu...

Page 12: ...t Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those ...

Page 13: ...he installation and configuration procedures Connect and disconnect cables as described in the following tables when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power...

Page 14: ... exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CAUTION Use safe practices when lifting CAUTION The power control button on the device and the power switch on...

Page 15: ...Chapter 2 Safety information 9 ...

Page 16: ... 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicações é perigosa 10 ThinkCentre M78 Hardware Maintenance Manual ...

Page 17: ...s aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de ba...

Page 18: ... evite exposição direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a co...

Page 19: ...Chapter 2 Safety information 13 ...

Page 20: ...1 2 14 ThinkCentre M78 Hardware Maintenance Manual ...

Page 21: ...1 2 Chapter 2 Safety information 15 ...

Page 22: ...ent produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TENSI...

Page 23: ...à laser contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION Soulevez la machine avec précaution ATTENTION L inte...

Page 24: ...ten sind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an di...

Page 25: ...hier angegeben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Ne...

Page 26: ...1 2 20 ThinkCentre M78 Hardware Maintenance Manual ...

Page 27: ...1 2 Chapter 2 Safety information 21 ...

Page 28: ...ioni di installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione...

Page 29: ...laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l in...

Page 30: ...24 ThinkCentre M78 Hardware Maintenance Manual ...

Page 31: ...nstalación mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de ...

Page 32: ...ositivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No ...

Page 33: ...IÓN Adopte procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los c...

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Page 35: ...2 mm 17 40 inches Weight Maximum configuration as shipped 11 kg 24 25 lb Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package Humidity Operating 20 to 80 non condensing Storage 20 to 90 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Storage 50 to 35 000 f...

Page 36: ...ectrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary Accessing Lenovo programs on the Win...

Page 37: ...ss click the corresponding section and then click the corresponding green text Note If you do not find the program you need in Control Panel open the Lenovo ThinkVantage Tools program navigation window and double click the dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can fin...

Page 38: ...m On the Windows 8 1 operating system press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need click the arrow icon in the bottom left corner of the screen to go to the Apps screen Find the desired program in the apps list or search for it in the search box in the top right corner of the screen Depending on your computer model your...

Page 39: ...splayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you do receive the correct response proceed to step 7 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 61 If the computer displays a POST error go to POST ...

Page 40: ...identical only if they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same diagnostic diskettes version 7 Have the same configuration options set in the system 8 Have the same setup for operating system controlled...

Page 41: ...the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly ...

Page 42: ... right side and click Control Panel in the Windows System section Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connected to properly grounded functioning elect...

Page 43: ...ur computer is experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to the troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option make sure you review and follow the electrical safety information provided with your computer For your safety do ...

Page 44: ...ed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If these actions do not correct the problem run the diagnostic pro...

Page 45: ...ng system follow the action for A CD or DVD does not work on page 39 If this does not correct the problem follow the action for A CD or DVD does not work on page 39 A CD or DVD does not work Symptom A CD or DVD does not work Actions Verify that the disc is inserted correctly with its label up Make sure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a s...

Page 46: ... not play Symptom DVD movie will not play Actions Make sure that the disc surface is clean and not scratched Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical a...

Page 47: ...on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Hard disk drive problems Select...

Page 48: ...t All or some keys on the keyboard do not work on page 42 The mouse or pointing device does not work on page 43 The pointer on the screen does not move smoothly with the mouse on page 43 The wireless keyboard does not work on page 43 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions Verify that the keyboard cable is securely connected to the ...

Page 49: ... smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse The fingerprint reader does not work Symptom The fingerprint reader does not work Action The following could cause the fingerprint reader not to...

Page 50: ...computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web sit...

Page 51: ...olution Advanced Settings Then click the Monitor tab and select a new refresh rate See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Lenovo Support Web site on page 32 for details The image is discolored Symptom The image is discolored Action The monitor might be affected by in...

Page 52: ...lick the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen On the Windows 8 or Windows 8 1 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an...

Page 53: ...te Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Symptom You cannot connect using the built in wireless networking card Actions Ensure that your wireless LAN driver is the latest version Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file Ensure that your computer is within range of...

Page 54: ...uired are installed correctly You have not loosened other installed options or cables If the option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter as well as the documentation for any other installed adapters to determine the resources required for each adapter If these actions do not correct the probl...

Page 55: ...k Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To check the amount of free space on the Windows 8 1 operating system do the following 1 Open File Explorer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To free up disk space do any of the following Method 1 1 On the Windows 7 ope...

Page 56: ... 5 Click Defragment Now then click Continue 6 Click Defragment Now again to start a disk defragmentation process On the Windows 8 or Windows 8 1 operating system do the following 1 Close any programs that are currently running and close any open windows 2 On Windows 8 open File Explorer and click Computer On Windows 8 1 open File Explorer 3 Right click your C drive entry and then click Properties ...

Page 57: ...n the On position If the serial device has an Online switch make sure it is in the Online position If the serial device is a printer make sure paper is loaded correctly Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option Make sure that the serial port adapter if you added one is properly installed and firmly seated...

Page 58: ...em click Start Control Panel System and Security System System Protection System Restore Then follow the instructions on the screen On the Windows 8 or Windows 8 1 operating system open Control Panel and click System and Security System System Protection System Restore Then follow the instructions on the screen If you are unable to resolve the problem through other methods uninstall the software p...

Page 59: ... technical support representative Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes The Lenovo Solution Center program can be downloaded from http www lenovo com diags If y...

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Page 61: ...lect Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start the Setup Utility progra...

Page 62: ...ion settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Admi...

Page 63: ...nd leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord Enabling or disabling a device This section provides information on how to enable or disable user...

Page 64: ...tartup Sequence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 Enabling ErP compliance mode You can enable the energy related products directive ErP compliance mode through the Power menu in the Setup Utility program to reduce the consumption of electricity when your comp...

Page 65: ...bling Better Thermal Performance your computer will run at a better thermal level with normal acoustic performance To configure the ICE performance mode do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Power 3 Select Intelligent Cooling Engine ICE The Intelligent Cooling Engine ICE window is displ...

Page 66: ... 64 bit or Windows 8 1 64 bit operating system select Enabled To install an operating system other than Windows 8 64 bit or Windows 8 1 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 Exiting the Setup Utility program After you finish...

Page 67: ...ing causes Error FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the fai...

Page 68: ...ns Checks the memory operation Starts the video operation Verifies that the boot drive is working If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system POST Error code PO...

Page 69: ...age indicates that there is no microcode update image for the current microprocessor 0175 System Security Security data corrupted Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0176 System Security The system has been tampered with This error message is displayed when the computer is turned on with the cover open or removed Press F1 to enter t...

Page 70: ...ork administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Hard disk drive boot error on page 61 1 Power Supply 2 System Board Diskette drive in use light remains on or does not light when drive is active 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Flashing cursor with ...

Page 71: ...isk 1 If network administrator is using LCCM Hybrid RPL check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device failure system board port 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel port...

Page 72: ... drive 3 Turn on the power and the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter cards If all devices and adapter cards have been removed and the problem continues replace the system board 66 ThinkCentre M78 Hardware Maintenance Manual ...

Page 73: ...igure 1 Front connector control and indicator locations on page 67 shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations 1 Hard disk drive activity indicator 5 USB 2 0 connector USB port 1 2 Power indicator 6 Headphone connector 3 Power switch 7 Microphone connector 4 Optical drive eject close button 8 U...

Page 74: ...d and mouse connectors optional 12 PCI Express x16 graphics card slot 4 VGA monitor connector 13 PCI Express x1 card slot 5 DisplayPort connector 1 14 PCI card slots 2 6 USB 3 0 connectors USB ports 5 to 8 15 Cable lock slots 2 7 USB 2 0 connectors USB ports 3 and 4 16 Optional serial port Serial port 2 8 Ethernet connector 17 DisplayPort connector 2 optional 9 Microphone connector Locating major ...

Page 75: ...or FRUs and CRUs The following table lists the major FRUs shown in Figure 3 Locating major FRUs and CRUs on page 69 and identifies which FRUs also are self service CRUs or optional service CRUs Notes Chapter 8 Locations 69 ...

Page 76: ...d fan assembly No Yes 3 Primary hard disk drive Yes No 4 Front WiFi antenna No Yes 5 Power switch unit No No 6 Optical drive Yes No 7 Front bezel Yes No 8 Internal speaker Yes No 9 Front audio and USB assembly No Yes 10 Front fan assembly No Yes 11 Secondary hard disk drive optional Yes No 12 Battery Yes No 13 Peripheral Component Interconnect PCI card Yes No 14 WiFi card module No Yes 15 WiFi ada...

Page 77: ...s 4 Memory slot 1 DIMM 1 18 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 5 Memory slot 2 DIMM 2 19 Serial COM2 connector 6 Memory slot 3 DIMM 3 20 Internal speaker connector 7 Memory slot 4 DIMM 4 21 Front audio connector 8 Thermal sensor connector 22 PCI card slots 2 9 4 pin power connectors 2 23 PCI Express x1 card slot 10 14 pin power connector 24 PCI Express x16 graphics ...

Page 78: ...Refer to the appropriate section in Installing or replacing hardware on page 79 for instructions on how to install or replace internal drives for your computer Figure 5 Drive bay locations on page 72 shows the locations of the drive bays Figure 5 Drive bay locations 1 Bay 1 Optical drive bay with an optical drive installed in some models 2 Bay 2 Optical drive bay 3 Bay 3 Card reader drive bay or m...

Page 79: ...or locations on page 73 shows the locations of the connectors controls and indicators on the front of your computer Figure 6 Front connector control and indicator locations 1 Optical drive eject close button 5 USB 2 0 connector USB port 2 2 Power switch 6 Microphone connector 3 Hard disk drive activity indicator 7 Headphone connector 4 Power indicator 8 USB 2 0 connector USB port 1 Chapter 8 Locat...

Page 80: ...port 2 4 DisplayPort connector 1 14 Cable lock slots 2 5 USB 3 0 connectors USB ports 5 to 8 15 Ethernet connector 6 USB 2 0 connectors USB ports 3 and 4 16 Integrated cable lock Kensington lock slot 7 Microphone connector 17 Cover release button 8 Audio line out connector 18 DisplayPort connector 2 optional 9 Audio line in connector 19 PS 2 keyboard and mouse connectors optional 10 PCI Express x1...

Page 81: ... FRUs and CRUs on page 75 and identifies which FRUs also are self service CRUs or optional service CRUs Notes Self service CRUs These CRUs unplug or are secured by no more than two screws Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other Chapter 8 Locations 75 ...

Page 82: ...Yes No 5 Power switch unit No No 6 Front audio and USB assembly No Yes 7 Front bezel Yes No 8 Front fan assembly No Yes 9 Internal speaker Yes Yes 10 Front WiFi antenna No Yes 11 Cover presence switch intrusion switch Yes No 12 Battery Yes No 13 Hard disk drive Yes No 14 Memory modules Yes No 15 WiFi card module No Yes 16 WiFi adapter card No Yes 17 Rear WiFi antenna No No 18 Peripheral Component ...

Page 83: ...s 4 Memory slot 1 DIMM 1 18 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 5 Memory slot 2 DIMM 2 19 Serial COM2 connector 6 Memory slot 3 DIMM 3 20 Internal speaker connector 7 Memory slot 4 DIMM 4 21 Front audio connector 8 Thermal sensor connector 22 PCI card slots 2 9 4 pin power connectors 2 23 PCI Express x1 card slot 10 14 pin power connector 24 PCI Express x16 graphics ...

Page 84: ... internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 135 for instructions on how to install or replace internal drives for your computer Figure 10 Drive bay locations on page 78 shows the locations of the ...

Page 85: ...r at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the computer without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static...

Page 86: ...r cool before removing the computer cover To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your...

Page 87: ...efore reading and understanding Important safety information on page 1 This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 Chapter 9 Replacing FRUs machine types 1...

Page 88: ...allation or replacement go to Completing the parts replacement on page 132 Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or replace a PCI card Your computer has two standard PCI card slots one PCI Express x1 card slot and one PC...

Page 89: ...lling or replacing a PCI card do one of the following If you are installing a PCI card remove the appropriate metal slot cover If you are replacing an old PCI card grasp the old card that is currently installed and gently pull it out of the slot Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112 10BN 10BQ and 10BR 83 ...

Page 90: ...tch 1 as shown to disengage the latch Grasp the card and gently pull it out of the slot 5 Remove the new PCI card from its static protective package 6 Install the new card into the appropriate slot on the system board See Locating parts on the system board on page 71 Note If you are installing a PCI Express x16 graphics card ensure that the memory slot retaining clips are closed before you install...

Page 91: ...s four slots for installing or replacing DDR3 UDIMMs that provide up to a maximum of 32 GB system memory When installing or replacing a memory module use 2 GB 4 GB or 8 GB DDR3 UDIMMs in any combination up to a maximum of 32 GB The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module The X mark indicate...

Page 92: ...ory slots See Locating parts on the system board on page 71 5 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 82 6 Depending on whether you are installing or replacing a memory module do one of the follo...

Page 93: ... the PCI Express x16 graphics card if you have removed it What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Installing or replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding Important safety information ...

Page 94: ...the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal static shield If you are replacing an optical drive disconnect the signal cable and the power cable from the rear of the optical drive press the blue release button and then slide the optical drive out of the front of the computer Figure 19 Removing t...

Page 95: ...oving and reinstalling the front bezel on page 81 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Installing or replacing the card reader Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 ...

Page 96: ...connect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 80 3 Remove the front bezel See Removing and reinstalling the front bezel on page 81 4 Locate the card reader drive bay See Locating internal drives on page 72 5 Pivot the card reader retainer to the left and slide it out o...

Page 97: ...he front bezel See Removing and reinstalling the front bezel on page 81 Note You might have to remove the card reader cover 2 from the front bezel To remove the card read cover pivot the two retaining clips 1 that secure the card reader cover outwards and then completely disengage the card reader cover from the front bezel Figure 26 Removing the card reader cover Chapter 9 Replacing FRUs machine t...

Page 98: ...o the computer 2 Remove the computer cover See Removing the computer cover on page 80 3 Remove the front bezel See Removing and reinstalling the front bezel on page 81 4 Locate the card reader See Locating major FRUs and CRUs on page 68 5 Disconnect the card reader cable from the USB connector on the system board See Locating parts on the system board on page 71 6 Press the blue retaining clip to ...

Page 99: ...d understanding Important safety information on page 1 This section provides instructions on how to replace the power switch unit To replace the power switch unit do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Remove the front bezel See Removing and reinstalling the front bezel...

Page 100: ... screws that secure the handle to the top front edge of the chassis Figure 30 Removing the screws for the handle 7 Lift the handle off the chassis and flip the handle over 94 ThinkCentre M78 Hardware Maintenance Manual ...

Page 101: ...ure 31 Disassembling the handle 9 Lift the power switch circuit board and the power switch cable from the back cover release the cable from the cable clips in the chassis and then remove the entire power switch unit from the computer chassis Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112 10BN 10BQ and 10BR 95 ...

Page 102: ...board on the back of the handle front cover Figure 32 Installing the new power switch unit 11 Assemble the handle back cover and front cover and install the two screws to secure the front and back covers together Figure 33 Installing the handle back cover 96 ThinkCentre M78 Hardware Maintenance Manual ...

Page 103: ... 132 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery norma...

Page 104: ...n page 132 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 7 Turn on the computer and all attached devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 6 Using the Setup Utility program on page 55 What to do next To work with another piece of hardw...

Page 105: ...ched There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Disconnect the power supply assembly cables from the sys...

Page 106: ...ect the power supply assembly cables to the system board and each of the drives 11 Secure the power supply assembly cables with the cable clips and ties in the chassis What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Replacing the heat sink and fan assembly Attention D...

Page 107: ...efully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly Figure 38 Removing the heat sink and fan assembly 7 Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do no...

Page 108: ...nk and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the comput...

Page 109: ...e microprocessor Notes a Your microprocessor and socket might look different from the one illustrated b Note the orientation of the microprocessor in the socket You can look for the small triangle 1 on one corner of the microprocessor This is important when installing the new microprocessor on the system board Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112...

Page 110: ...board Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the system board CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the system ...

Page 111: ...stall the eight screws to secure the system board 12 Install the heat sink and fan assembly and connect the heat sink and fan assembly cable to the new system board See Replacing the heat sink and fan assembly on page 100 13 Install all memory modules and PCI cards removed from the failing system board on the new system board See Installing or replacing a memory module on page 85 and Installing or...

Page 112: ...d disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Locate the primary hard disk drive See Locating internal drives on page 72 4 Disconnect the signal cable and the power cable from the hard disk drive 5 Pull the blue handle to release and remove the hard disk drive from the drive cage Figure 42 Removing the primary hard dis...

Page 113: ...racket 8 Slide the new hard disk drive into the drive cage until it snaps into position Figure 44 Installing the primary hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Chapter 9...

Page 114: ...he secondary hard disk drive To replace the secondary hard disk drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Locate the secondary hard disk drive See Locating internal drives on page 72 4 Disconnect the signal cable and the power cable from the hard disk drive 5 Pull th...

Page 115: ... 8 Slide the new hard disk drive into the hard disk drive cage until it snaps into position Figure 47 Installing the secondary hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Cha...

Page 116: ...vides instructions on how to install the 2 5 inch solid state drive To install the solid state drive do the following 1 Install the solid state drive into the storage converter Then install the four screws to secure the solid state drive to the storage converter Figure 48 Installing the solid state drive into the storage converter 110 ThinkCentre M78 Hardware Maintenance Manual ...

Page 117: ... replacement go to Completing the parts replacement on page 132 Replacing the front fan assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the front fan assembly Note The front fan assembly is only available in some models To replace the front fan assembly do...

Page 118: ...the front fan assembly out of the chassis Note The new front fan assembly will have four new rubber mounts attached Figure 50 Removing the front fan assembly 6 Install the new front fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes 112 ThinkCentre M78 Hardware Maintenance Manual ...

Page 119: ... Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Lo...

Page 120: ... the rear fan assembly out of the chassis Note The new rear fan assembly will have four new rubber mounts attached Figure 52 Removing the rear fan assembly 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes 114 ThinkCentre M78 Hardware Maintenance Manual ...

Page 121: ...r or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Remov...

Page 122: ...front audio and USB assembly to the bracket 9 Install the front audio and USB assembly bracket into the chassis and align the screw hole in the bracket with the corresponding hole in the chassis 10 Install the screw to secure the bracket to the chassis 11 Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating part...

Page 123: ...computer cover on page 80 3 Locate the internal speaker connector on the system board See Locating parts on the system board on page 71 4 Disconnect the internal speaker cable from the system board 5 Push the metal tab 1 on the right side of the internal speaker and slide the internal speaker toward the right to completely remove it from the chassis Figure 55 Removing the old internal speaker Chap...

Page 124: ... your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the thermal sensor To replace the thermal sensor do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Remove the front bez...

Page 125: ... then push the clip outward to release the clip Then disengage the plastic holder holding the thermal sensor from the chassis Figure 57 Removing the thermal sensor 7 Pull the entire thermal sensor out of the chassis Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112 10BN 10BQ and 10BR 119 ...

Page 126: ...rts replacement on page 132 Replacing the cover presence switch Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the cover presence switch intrusion switch To replace the cover presence switch do the following 1 Turn off the computer and disconnect all power cords f...

Page 127: ...he cover presence switch and remove the cover presence switch from the chassis Figure 59 Removing the cover presence switch Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112 10BN 10BQ and 10BR 121 ...

Page 128: ...th another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Replacing the WiFi units Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the WiFi units The WiFi units include ...

Page 129: ...ds from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 At the rear of the computer press the release button 1 to open the PCI card latch 2 Figure 61 Opening the PCI card latch Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112 10BN 10BQ and 10BR 123 ...

Page 130: ...alternate moving each side of the card a small amount until it is removed from the card slot Removing the WiFi card module To remove the WiFi card module do the following 1 Remove the WiFi adapter card from the computer and then disconnect the front and rear WiFi antenna cables from the WiFi card module Figure 63 Removing the WiFi antenna cables 124 ThinkCentre M78 Hardware Maintenance Manual ...

Page 131: ... card module 3 Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card Figure 65 Removing the WiFi card module Installing the WiFi units To install the WiFi units do the following Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 2110 2111 2112 10BN 10BQ and 10BR 125 ...

Page 132: ...card module into the mini PCI Express slot and then install the two screws to secure the WiFi card module to the WiFi adapter card Figure 66 Installing the WiFi card module 126 ThinkCentre M78 Hardware Maintenance Manual ...

Page 133: ...ystem board on page 71 4 Pivot the card latch to the closed position to secure the WiFi adapter card Figure 68 Installing the WiFi adapter card What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Chapter 9 Replacing FRUs machine types 1562 1565 1662 1663 1765 1766 2011 21...

Page 134: ...ar WiFi antenna cable connector attached on the rear of the computer 3 Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident Figure 69 Installing the rear WiFi antenna What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Removing the re...

Page 135: ...ing and understanding Important safety information on page 1 This section provides instructions on how to install or remove the front WiFi antenna Installing the front WiFi antenna To install the front WiFi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 80 3 Remove the front...

Page 136: ... the front antenna to the front panel as shown Then insert the front antenna cable through the hole in the front panel Figure 72 Installing the front WiFi antenna 6 Connect the front antenna cable to the WiFi card module 130 ThinkCentre M78 Hardware Maintenance Manual ...

Page 137: ...e from the front of the computer Figure 73 Removing the front WiFi antenna What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 132 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding Important safety infor...

Page 138: ...l the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or...

Page 139: ...mputer See Locating connectors on the rear of your computer on page 68 9 To update your configuration refer to Chapter 6 Using the Setup Utility program on page 55 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtai...

Page 140: ...134 ThinkCentre M78 Hardware Maintenance Manual ...

Page 141: ...r at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the computer without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static...

Page 142: ...er cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 73 and Locating connectors on the rear of your computer on page 74 4 Remove any locking device that secures the computer cover such as an integrated cable lock 5 Press the cove...

Page 143: ...o the computer 2 Open the computer cover See Opening the computer cover on page 136 3 Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer Figure 77 Removing the front bezel Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 137 ...

Page 144: ...mportant safety information on page 1 This section provides instructions on how to access the system board components and drives To access the system board components and drives do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 ...

Page 145: ...stallation sequence To locate the memory module slots see Locating parts on the system board on page 71 UDIMM DIMM 1 DIMM 2 DIMM 3 DIMM 4 One UDIMM X Two UDIMMs X 1 X 2 Three UDIMMs X 3 X 1 X 2 Four UDIMMs X 3 X 1 X 4 X 2 To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the co...

Page 146: ... memory module out of the memory slot Figure 79 Removing a memory module If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 80 Opening the retaining clips 140 ThinkCentre M78 Hardware Maintenance Manual ...

Page 147: ...ction provides instructions on how to install or replace a PCI card Your computer has two standard PCI card slots one PCI Express x1 card slot and one PCI Express x16 graphics card slot To install or replace a PCI card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 136 3 Rotate the PCI...

Page 148: ...d a small amount until it is removed from the card slot b If the card is held in place by a retaining latch press the card retaining latch 1 as shown to disengage the latch Grasp the card and gently pull it out of the slot 5 Remove the new PCI card from its static protective package 142 ThinkCentre M78 Hardware Maintenance Manual ...

Page 149: ...r replace the card reader Note The card reader is only available in some models For new installation see Installing the card reader on page 143 For replacement see Replacing the card reader on page 146 Installing the card reader To install the card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from elec...

Page 150: ... bracket Then install the two screws to secure the card reader to the bracket 6 Install the card reader bracket to the chassis Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis Figure 84 Installing the card reader 144 ThinkCentre M78 Hardware Maintenance Manual ...

Page 151: ...el on page 136 Note You might have to remove the card reader cover 2 from the front bezel To remove the card read cover pivot the two retaining clips 1 that secure the card reader cover outwards and then completely disengage the card reader cover from the front bezel Figure 86 Removing the card reader cover What to do next To work with another piece of hardware go to the appropriate section To com...

Page 152: ...bay See Locating internal drives on page 78 5 Pivot the optical drive bay upward and disconnect the card reader cable from the USB connector on the system board See Locating parts on the system board on page 71 6 Remove the screw that secures the card reader bracket Then remove the card reader bracket from the chassis Figure 87 Removing the screw that secures the card reader 7 Remove the two screw...

Page 153: ...sh the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis Figure 88 Installing the card reader Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 147 ...

Page 154: ...e installation or replacement go to Completing the parts replacement on page 187 Replacing the power switch unit Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the power switch unit To replace the power switch unit do the following 1 Turn off the computer and disc...

Page 155: ...the system board See Locating parts on the system board on page 77 6 Push the power switch unit inward through the hole to disengage it from the chassis Figure 90 Removing the power switch unit Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 149 ...

Page 156: ...to Completing the parts replacement on page 187 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when ...

Page 157: ... on page 187 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 8 Turn on the computer and all attached devices 9 Use the Setup Utility program to set the date time and any passwords See Chapter 6 Using the Setup Utility program on page 55 What to do next To work with another piece of har...

Page 158: ...lets 2 Open the computer cover See Opening the computer cover on page 136 3 Locate the hard disk drive See Locating major FRUs and CRUs on page 68 4 Pull on the handle of the hard disk drive bracket as shown and then lift the hard disk drive bracket up from the optical drive bay Figure 94 Removing the hard disk drive 5 Disconnect the signal cable and the power cable from the hard disk drive to com...

Page 159: ...t flex the bracket and align pin 1 pin 2 pin 4 and pin 5 on the bracket with the corresponding holes in the hard disk drive Important Do not touch the circuit board 3 on the bottom of the hard disk drive 8 Connect the signal cable and the power cable to the new hard disk drive Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 153 ...

Page 160: ...ce of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Installing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install the 2 5 inch solid state drive into the 3 5 ...

Page 161: ...n 4 on the bracket with the corresponding holes in the adapter Figure 98 Installing the solid state drive with the adapter into the hard disk drive bracket 3 Connect the signal cable and the power cable to the solid state drive 4 Install the solid state drive into the hard disk drive bay See Replacing the hard disk drive on page 151 What to do next To work with another piece of hardware go to the ...

Page 162: ...e following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 136 3 Remove the front bezel See Removing and reinstalling the front bezel on page 136 4 Remove the hard disk drive See Replacing the hard disk drive on page 151 5 Press the blue retaining clip to pivot the optical drive bay upward Figure 99 Pi...

Page 163: ... bay assembly Figure 100 Removing the old optical drive 8 Install the optical drive retainer on the side of the new optical drive Figure 101 Installing the optical drive retainer Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 157 ...

Page 164: ...ing and understanding Important safety information on page 1 This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 Remove all media from th...

Page 165: ...ly remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly Figure 103 Screws that secure the heat sink and fan assembly 5 Lift the heat sink and fan assembly with the fan duct off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the micro...

Page 166: ...sink and fan assembly cable to the microprocessor fan connector on the system board 8 Follow this sequence to install the four screws to secure the new heat sink and fan assembly as shown in Figure 103 Screws that secure the heat sink and fan assembly on page 159 a Partially tighten screw 1 then fully tighten screw 2 and then fully tighten screw 1 b Partially tighten screw 3 then fully tighten scr...

Page 167: ...o to Completing the parts replacement on page 187 Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the power supply assembly Although there are no moving parts in your computer after the power cord has been disconnected the follow...

Page 168: ...parts contact a service technician To replace the power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Open the computer cover See Opening the computer cover on page 136 3 Remove the front bezel See Removing a...

Page 169: ...e the heat sink fan duct and then lift the heat sink fan duct out of the chassis Figure 106 Removing the heat sink fan duct Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 163 ...

Page 170: ...and 3 on the system board Figure 107 Power connectors on the system board Note You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis Ensure that you note the cable routing before disconnecting the cables 164 ThinkCentre M78 Hardware Maintenance Manual ...

Page 171: ...cement 9 Install the new power supply assembly into the chassis so that the screw holes in the new power supply assembly are aligned with the corresponding holes in the rear of the chassis Then install the three screws to secure the new power supply assembly in place Note Use only screws provided by Lenovo Figure 109 Installing the power supply assembly 10 Connect the new power supply assembly cab...

Page 172: ...our computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the microprocessor CAUTION The heat sink and microprocessor might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 ...

Page 173: ...f the heat sink and fan assembly get in contact with anything 5 Lift the small handle 1 to release the microprocessor 2 secured on the system board Figure 111 Accessing the microprocessor 6 Lift the microprocessor straight up and out of the microprocessor socket Figure 112 Removing the microprocessor Notes a Your microprocessor and socket might look different from the one illustrated Chapter 10 Re...

Page 174: ... the protective cover that protects the gold contacts of the new microprocessor 9 Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 10 Lower the new microprocessor straight down into the microprocessor socket on the system board 11 Lower the small handle to s...

Page 175: ...all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Open the computer cover See Opening the computer cover on page 136 3 Remove the front bezel See Removing and reinstalling the front bezel on page 136 4 Pivot the optical drive bay assembly upward to gain access to the system board See Accessing the system board components and drives on page 138 5...

Page 176: ...w system board See Replacing the heat sink and fan assembly on page 158 13 Install all memory modules and PCI cards removed from the failing system board on the new system board See Installing or replacing a memory module on page 139 and Installing or replacing a PCI card on page 141 14 Reconnect all remaining cables to the system board See Locating parts on the system board on page 77 15 Lower th...

Page 177: ...sconnect the cover presence switch cable from the cover presence switch connector on the system board See Locating parts on the system board on page 77 6 Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis Figure 115 Removing the cover presence switch 7 Position the new cover presence switch so that the screw hole in the cover presence swit...

Page 178: ...k with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to replace the internal speaker Note Th...

Page 179: ...arts on the system board on page 77 6 Remove the cover presence switch intrusion switch See Replacing the cover presence switch on page 170 7 Push the internal speaker outward through the hole 1 to disengage it from the two metal tabs on the chassis Then slide the internal speaker to the right to remove it from the chassis Figure 117 Removing the internal speaker 8 Align the new internal speaker w...

Page 180: ...el on page 136 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 187 Replacing the thermal sensor Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to r...

Page 181: ...on page 71 6 Remove the cover presence switch intrusion switch See Replacing the cover presence switch on page 170 7 Remove the internal speaker See Replacing the internal speaker on page 172 8 From inside the chassis pivot the left retaining clip 1 that secures the plastic holder of the thermal sensor and then push the clip outward to release the clip Then disengage the plastic holder holding the...

Page 182: ... Figure 120 Installing the new thermal sensor 11 Reconnect the thermal sensor cable to the system board See Locating parts on the system board on page 71 12 Reinstall the front bezel See Removing and reinstalling the front bezel on page 136 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts rep...

Page 183: ...mbly cables from the system board and note the cables routing See Locating parts on the system board on page 77 5 Remove the screw that secures the front audio and USB assembly bracket Then remove the front audio and USB assembly bracket from the chassis Figure 121 Removing the front audio and USB assembly 6 Remove the two screws that secure the front audio and USB assembly to its bracket Then rem...

Page 184: ...portant safety information on page 1 This section provides instructions on how to replace the WiFi units The WiFi units include a WiFi adapter card a WiFi card module and a rear WiFi antenna cable Replacing the WiFi units involves the following operations Removing the WiFi adapter card on page 178 Removing the WiFi card module on page 179 Installing the WiFi units on page 180 Removing the WiFi ada...

Page 185: ... card a small amount until it is removed from the card slot Removing the WiFi card module To remove the WiFi card module do the following 1 Remove the WiFi adapter card from the computer and then disconnect the front and rear WiFi antenna cables from the WiFi card module Figure 123 Removing the WiFi antenna cables Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869...

Page 186: ... the screws that secure the WiFi card module 3 Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card Figure 125 Removing the WiFi card module Installing the WiFi units To install the WiFi units do the following 180 ThinkCentre M78 Hardware Maintenance Manual ...

Page 187: ...d module to the WiFi adapter card Figure 126 Installing the WiFi card module 2 Connect the front antenna cable and rear antenna cable to the WiFi card module Figure 127 Connecting the WiFi antenna cables Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 181 ...

Page 188: ...ing the rear WiFi antenna Attention Do not open your computer or attempt any repair before reading and understanding Important safety information on page 1 This section provides instructions on how to install or remove the rear WiFi antenna Installing the rear WiFi antenna To install the rear WiFi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outle...

Page 189: ...leting the parts replacement on page 187 Removing the rear WiFi antenna To remove the rear WiFi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Straighten the rear WiFi antenna so that it can be more easily twisted Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 183 ...

Page 190: ...and understanding Important safety information on page 1 This section provides instructions on how to install or remove the front WiFi antenna Installing the front WiFi antenna To install the front WiFi antenna do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Open the computer cover See Opening the computer cover on page 136 3 Remove the front bezel...

Page 191: ... front antenna to the front panel as shown Then insert the front antenna cable through the hole in the front panel Figure 132 Installing the front WiFi antenna Chapter 10 Replacing FRUs machine types 2113 2114 2115 3515 4860 4863 4865 4866 4869 5100 10BS 10BT and 10BU 185 ...

Page 192: ... from electrical outlets 2 Open the computer cover See Opening the computer cover on page 136 3 Remove the front bezel See Removing and reinstalling the front bezel on page 136 4 Remove the hard disk drive See Replacing the hard disk drive on page 151 5 Disconnect the front antenna cable from the WiFi card module 6 Remove the front antenna and cable from the front of the computer Figure 133 Removi...

Page 193: ...t After completing the installation or replacement for all parts you need to close the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 To close the computer cover and reconnect cables to your computer do the following 1 En...

Page 194: ...he world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files 188 Thi...

Page 195: ...stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Flash update procedures on page 189 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the compute...

Page 196: ...sing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter 9 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 10 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 55 11 From the Setup Util...

Page 197: ...Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 71 4 Remove any cables that impede access to the Clear CMOS Reco...

Page 198: ...ther a single event or a daily event Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another computer on the local area network LAN To enabl...

Page 199: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 200: ...crovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft Windo...

Page 201: ...78 E environment operating 29 30 exiting Setup Utility 60 external options installing 79 135 F failure recovering from POST BIOS 191 flashing the BIOS 190 front connectors controls indicators 67 73 front audio and USB assembly replacing 115 177 front bezel front bezel removing 81 removing reinstalling 136 front bezel reinstalling 81 front fan assembly replacing 111 front WiFi antenna installing re...

Page 202: ...ly 161 system board 104 S security enabling or disabling 57 selecting startup device 58 temporary startup device 58 Self service CRUs 68 74 setting password 56 settings changing 55 viewing 55 Setup Utility 55 Setup Utility program starting 55 Setup Utility exiting 60 solid state drive installing 110 154 starting the Setup Utility program 55 startup device 58 sequence changing 58 temporary selectin...

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