Aperio GT 450 DX User’s Guide, Revision B © Leica Biosystems Imaging, Inc. 2022
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Chapter 6: Troubleshooting
1003: Carousel cannot rotate. Carousel pinch point obstructed.
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Cause:
There is an obstruction at a pinch point.
Follow these steps in order until the issue is resolved and the error message closes:
1.
Check the rack loading area and pinch points for any unexpected object that may break the light curtain.
Rack loading area with light curtain highlighted:
Pinch points on either edge of rack loading area:
2.
If there are no obstructions and the carousel still does not rotate, restart the scanner by following the steps in,
“Perform a Safe Restart After an Error” on page 61
.
3.
If the issue persists, contact Leica Biosystems Technical Services.
1007: Internal storage full. Cannot send images to DICOM converter.
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Cause:
If the internal storage is full, the system cannot send the images to the DICOM converter.
The Lab Administrator should perform these steps:
1.
Ensure the LAN cables are connected at the scanner LAN port and at the SAM server.
2.
Run network diagnostics.
3.
Ensure the DICOM server is running. Restart the DICOM server if necessary.
4.
If issue persists, contact Leica Biosystems Technical Services.
2000: Slide handling error at slide stage, rack, or pusher.
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Cause:
There is an obstruction at the slide stage, rack, or pusher.
