Aperio GT 450 DX User’s Guide, Revision B © Leica Biosystems Imaging, Inc. 2022
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Chapter 6: Troubleshooting
Follow these steps in order until the issue is resolved:
1.
Rotate the rack to the rack loading area. (See
“Rotate a Rack to the Rack Loading Area” on page 31
.)
2.
Ensure the rack is inserted correctly:
Leica logo facing out and up:
Rack inserted fully into the carousel:
3.
Remove the rack and check the following:
y
You are using a supported rack. (See
“Slide Racks Supported” on page 21
y
The rack is not damaged or modified.
4.
Verify the error only occurs on one rack.
y
If the error only occurs on one rack, go to step 5.
y
If the error occurs on multiple racks, contact Leica Biosystems Technical Services.
5.
If you verified the rack is a supported and undamaged rack, reinsert it into the carousel for scanning.
6.
If the scanner still cannot process the rack, attempt to restart the scanner by following the steps in
Restart After an Error” on page 61
.
7.
If the issue persists, remove the rack and contact Leica Biosystems Technical Services.
1006: Cannot process one or more slides in rack.
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Cause:
There is an issue with one or more slides in the rack.
Follow these steps in order until the issue is resolved:
1.
On the touchscreen, tap the rack position that has the error, and tap
Rack View
to identify which slides have the
error.
2.
Tap
Slide View
to view the macro image of the slide, and check for an error message.
3.
Go to the section that matches the slide error:
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