Aperio GT 450 DX User’s Guide, Revision B © Leica Biosystems Imaging, Inc. 2022
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Chapter 6: Troubleshooting
5.
Close the scanner cover:
a.
Pivot the VPU into
place.
b.
Rotate the VPU latch.
c.
Slide the cover until it clicks
closed.
For detailed steps, see
“Restart the Scanner After Interior Maintenance” on page 52
.
6.
Tap
Maintenance
on the touchscreen interface, then tap
Restart Scanner
. Wait for the scanner to complete the
restart process.
Error Codes and Solutions
If an error box appears on the touchscreen, you must resolve the issue before the scanner can continue scanning. This
section contains error codes and messages with troubleshooting steps.
1000: Internal error
`
Cause:
An unexpected event occurred in the system that prevents it from continuing operation.
Follow these steps:
1.
Open the cover and access the interior:
a.
Open scanner cover.
b.
Rotate the VPU latch.
c.
Pivot out VPU
For detailed steps, see
“Open the Scanner Cover and Access the Interior Components” on page 42
2.
Take photos of any obstructions. Leica Biosystems Technical Services may request the photos if you need additional
assistance after completing the steps below.
