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2. Warranty
2.1.
Terms of Warranty
• Warranty period begins from the date of commissioning of the UPS by authorized LEGRAND UPS Technical
Service staff or authorized LEGRAND distributor Technical Service Staff.
• The UPS including all the internal parts is under the warranty of LEGRAND.
• If the UPS malfunctions because of component, manufacturing or installation (if it’s done by authorized
LEGRAND UPS Technical Service Personnel) problems during the warranty period, the UPS will be repaired (spares
and labour) by the Manufacturer under warranty.
2.2.
Out of Warranty Terms and Conditions
This Warranty does not apply if:
• UPS not commissioned or maintained by an authorized LEGRAND UPS Technical Service staff or an authorized
LEGRAND distributor Technical Service staff.
• UPS not used according the terms of operating and installation manual
• Product serial number label has been removed or lost
This Warranty does not cover any defects or damages caused by:
• Neglect, accident, misuse, misapplication
• Failure due to fortuitous circumstances or force majeure (lightning, floods…etc.),
• Unloading and transportation damage and failures after delivery,
• Damage or injuries caused by negligence, lack of inspection or maintenance, or improper use of the products,
• Faulty electrical wiring,
• Defects arising either from designs or parts imposed or supplied by the purchaser,
• Defects and damage by fire and lightning,
• Failures due to modification in the products without LEGRAND approval,
• Improper installation, testing, operation, maintenance, repair, alteration, adjustment, or modification of any kind
by unauthorized personnel,
The Manufacturer will repair the device in such cases for a fee and is not responsible for the shipment of the
equipment.
The Battery warranty does not apply if the temperature in the room exceeds 25 °C.
Extended battery warranty does not apply if:
• UPS has not been commissioned
• A yearly preventive maintenance visit has not been performed
By an authorized LEGRAND UPS Technical Service staff or authorized LEGRAND distributor Technical Service staff.
The UPS may contain batteries that should be recharged 24Hours min after 6 month storage duration to avoid
deep battery discharge. Warranty cannot apply on batteries that have suffered of deep discharge.
