receiver of the remote control and the player are not covered.
2) Check the battery in the remote control and, if necessary, replace it with a
new one.
Q: I have connected the player to my TV via HDMI and I want to change
the video output signal, but the video output resolution I want to use is
not available.
A: This problem may have several causes. Please check the following items:
1) Your TV does not support all possible video output resolutions. Go to the
settings menu of your player and select "Auto" under the menu item "TV
system". Your player will try to automatically select the best possible video
output resolution for your TV.
2) In some rare cases it is possible that not all options supported by the TV
are selectable. This problem occurs when the TV is switched on from its
standby mode, regardless of the current operating status of the player. In
order to be able to select all video output resolutions supported by your TV,
disconnect your player from the power supply and reconnect it after a few
seconds. Now all available video output resolutions are shown in the settings
menu.
Q: Why can't I hear any sound on my television when I connect it via
HDMI?
A: An audio output format that is not supported by your television is selected.
Please go to the audio settings menu and select the menu entry "Digital
Audio Out" and choose the option "HDMI LPCM/RAW" if your television set
does not support real surround sound.
Q: My player does not play any sound.
A: The volume is too low or “Mute” is active.
Please check if the volume for your player and your television or your home
entertainment system are set to an adequate volume and that the sound is
not switched off via the "Mute" button. Otherwise, please select the correct
digital output mode in the setup menu. You can also refer to the audio