36
For HELP, call La-Z-Boy
®
Spas at 1.800.465.2933.
Troubleshooting
If a problem arises, you can check this list for a quick solution. If this does not resolve
your problem, please call your local dealer for servicing information.
Important:
Most problems can be quickly resolved by resetting the GFCI breaker. Try
this first before proceeding.
Problem Cause Solution
Breaker trips
Wiring error
Spa Neutral wire not connected to GFCI (connected
to Neutral bus)
Wrong GFCI GFCI breaker is wrong size or type
Chlorine level
changed
suddenly
Ultraviolet
radiation
(sunlight)
Spa is located in direct sun and ultraviolet radiation
destroys free chlorine.
Pump not
running in
constant
filtration mode
Temperature
limit reached
This is normal. When the water temperature is 2ºF
over the set point and warmer than 95ºF, the pump
automatically turns OFF in constant filtration mode
to prevent overheating the water.
Dirty filters
Thoroughly clean filters. If problem persists, oils
may have accumulated in the spa. Flush and rinse
plumbing. Drain tub and thoroughly clean shell (see
pages
42 - 43
).
Foamy
water
Soaps, skin
oils, or
undissolved
sanitizer
particles
Close the air control valves and allow filtration cycle
to run
Add defoamer
Drain and clean spa
Clean or change filters
Light doesn’t
work
LED burnt
out
Change LED
Loose wire
Reconnect wire
Loose plug
Reconnect plug
Leak
Loose
connection
Check and hand-tighten unions at heater & pumps,
or clamps on jets
Drain open
Close drain valve or replace cap
