L i m i t e d W a r r a n t y
This Limited Warranty is extended to the original purchaser of a La-Z-Boy™ spa, manufactured after January 1,
2007 and installed for residential use in the United States and Canada. It terminates with any transfer of
ownership. Tatum Manufacturing Inc. (TMI) warrants only TMI manufactured acrylic spa shells, cabinets and
equipment assembled at a TMI facility. TMI warrants to the original buyer of its spa shell, that the shell is free of
defects in material and workmanship, and will repair or replace the shell at our option if any of the following
occurs:
Lifetime Warranty
against defects in material and workmanship on PVC Fittings and Hoses.
Lifetime Warranty
against permeable leakage of water due to defect in the laminate
(prorated after the first year).
10 Year Warranty
against cracking, blistering, fading or delaminating of the shell surface
(prorated after the first year).
5 Year Warranty
for all mechanical and solid-state components (1 year on the solid-state audio system)
(prorated after the second year).
2 Year Warranty
for authorized labor beginning on the date of purchase.
WARRANTIES FOR OTHER COMPONENTS:
The spa cover, light bulb, light lenses, fuses, headrests, cabinet finish
and filters are warranted to be free of defects in workmanship and materials at the time of delivery.
PERFORMANCE:
To obtain service in the event of a defect covered by this Limited Warranty, call the Spa
Services, Inc. 24/7 technical support line at 866-461-3123 as soon as possible and use all reasonable means to
protect the spa from further damage. Upon proof of purchase, a designated service representative will correct
the defect subject to the terms and conditions in the Limited Warranty. There will be no charge for parts or
labor to repair the defect, although providing access to effect the repair is the responsibility of the spa owner.
The authorized service company may assess the spa owner reasonable costs of travel. Visits to
diagnose/inspect/troubleshoot problems are not covered under this limited warranty. If the Manufacturer
determines that repair of the covered defect is not feasible, it reserves the right to provide a replacement spa
instead, equal in value to the purchase price of the original spa. In such an event, costs for removal of the
original spa, shipping costs from the factory for the replacement spa and delivery and installation of the
replacement will be the responsibility of the spa owner. The replacement spa will carry the balance of the
original spa’s warranty, if any.
WARRANTY LIMITATIONS:
This Limited Warranty is void if: the registration card is not returned within 30 days of the
purchase date, the Manufacturer or its designated representative determines that the spa has been subjected
to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have
been attempted by anyone other than a designated representative; or if the failure is caused by accident,
acts of God or other causes beyond the control of the Manufacturer. Neglect, misuse and abuse include any
installation, operation or maintenance of the spa other than in accordance with the instructions contained in
the owner’s manual provided with the spa, including but not limited to the failure to maintain proper water
chemistry and chemical balance, the use of abrasive or improper cleaners, spa water temperatures below 33º
or above 110ºFahrenheit and improper electrical installation. This Limited Warranty does not provide coverage
for any item attached to or installed on the spa after the date of manufacture, or for gaining access to any
component for repair or replacement. Spa units used in a commercial application are excluded from any
coverage whatsoever. The spa owner accepts liability for parts purchased from or repair work performed by
anyone other than the Manufacturer or its designated service representative. Performance of any Lifetime
warranties does not include any shipping or handling fees associated. The Lifetime of a spa is 10 years.
LIMITATIONS:
This Limited Warranty takes the place of all other warranties, express or implied, in fact or at law,
including implied warranties of merchantability and fitness for a particular purpose. The Manufacturer or its
designated representative must perform all warranty service. No agent, dealer, distributor, service company or
other party is authorized to change, modify or extend the terms of this limited warranty in any manner
whatsoever. The Manufacturer will not be responsible for any statements or representations made in any form
that go beyond, are broader than or are inconsistent with any authorized literature or specifications furnished
by TMI.
DISCLAIMERS:
The Manufacturer and its representatives shall not be liable for any injury, loss, cost or other
damage, whether incidental or consequential, arising out of any defect covered by this limited warranty,
including without limitation, loss of the use of the spa, damage to any surface or item the spa is placed on or
near (i.e. wood, carpets, etc.) and cost for removal of defective product even if the Manufacturer was advised
of the possibility of damage. The liability of the Manufacturer under this limited warranty, if any, shall not exceed
the original amount paid for the original product. Coverage under this limited warranty shall commence as of
the original date of purchase and the duration of such coverage shall not extend for any reason whatsoever
beyond the stated time periods. These disclaimers shall be equally applicable to any service provided by the
Manufacturer and its designated representatives.
LEGAL RIGHTS:
This Limited Warranty gives you specific legal rights. You also may have other rights that vary
from state to state. Some states do not allow limitations on how long an implied warranty lasts, so this limitation
may not apply to you.
