32
T r o u b l e s h o o t i n g
We offer a quality of spa that is second to none. If a problem
arises, you can check this list for a quick solution. If this does not
resolve your problem, please call our 24/7 technical support
hotline at 866-461-3123. Detailed online troubleshooting is also
available at www.lazboylimitedspas.com. You will need your serial
number to access this site.
PROBLEM
CAUSE
SOLUTION
Breaker trips
Wiring error
Spa Neutral wire not connected to
GFCI (connected to Neutral bus)
Wrong GFCI
GFCI breaker is wrong size
Circulation
pump not
running
Temperature
limit
reached
This is normal. When the water
temperature is 2ºF over the set point
and warmer than 95ºF, the
circulation pump automatically turns
OFF to prevent overheating.
Dirty filters
Thoroughly clean filters. If problem
persists, oils may have accumulated
in the spa. Flush and rinse plumbing.
Drain spa and thoroughly clean shell
(see pages 36-38).
Foamy
Water
Soaps, Skin
oils, or
undissolved
sanitizer
particles
Close the air control valves and
allow filtration cycle to run
Add defoamer
Drain and clean spa
Clean or change filters
Rinse all bathing suits before bathing
Leak
Loose
connection
Check and hand-tighten unions at
heater & pumps, or clamps on jets
Drain open
Close drain valve or replace cap
Light doesn’t
LED
burnt out Replace bulb
work
Loose wire
Check wiring harness to LED
Loose plug
Reseat L1 plug on spa pack
Low/no jet
Air lock
Bleed air from the system (page 31)
pressure
Dirty filter
Check and clean or replace filter
Closed Jets
Open all jets by turning CCW
Closed
valves
Open all T-handle shutoff valves on
heater and pumps
ACV open
Close air control valves
Low water
Fill spa 1” above all jets
