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C o n d i t i o n s o f W a r r a n t i e s
All limited warranties provided hereunder extend only to the
original consumer/purchaser of the spa if purchased and installed
within the boundaries of the United States or Canada and
terminate upon transfer of ownership from original
consumer/purchaser.
The warranties will not include any:
Shipping cost and/or taxes incurred.
Cost of repair or parts incurred by a non-factory-authorized
agent.
Damage due to improper PH Levels.
Damage due to too much Bromine.
Heater element shortages.
Corrosion at jets.
Deterioration of pillows, filter lid, filters, any seals and
gaskets.
Note:
Spa Services, Inc. must receive written notification within 10
days if the original consumer/purchaser plans to relocate the spa
to a site other than the address on file.
Spa Services, Inc. Customer Expectations
Spa Services, Inc. is a full service and diagnostic care center. Your
spa comes with 24 hour technical support and after sales care. For
the life of your spa, trained and certified technical product
support specialists are available 24 hours a day, 7 days a week
even after your warranty has been exhausted. Most service
inquiries can be answered by referring to your owner’s manual,
accessing the online troubleshooting guide or calling a Spa
Services, Inc. representative 866-461-3123.
Do not call your local dealer for Warranty Service. All Warranty
Service must be Authorized by Spa Services, Inc.