www.la-va.com
13
6. Trouble shooting FAQ
Error/Message
error description
solution
Humming noise
Under normal operation the system
will hum due to the motor, impeller
and cooling fan in operation.
Slurping noise
Your pump has formed a
water vortex like when you are
emptying out a bathroom sink
or tub.
Add more water. There is no sure way
to eliminate a vortex from forming
due to the pump rotation but usually
the vortex will go away on its own.
Gu Woosh noise
The pump is sucking air. You
should also see small bubbles in
your tank.
Add more water.
Food damage
The pump’s water jet is cracking
eggs or damaging fish fillets.
Turn the pump outlet to face the
container wall. We recommend that
you vacuum all foods before sous-
vide cooking with one of our lava
vacuumers. The current selection
of devices and bags can be found at
www.la-va.com
System will not turn on
Check power plug and breakers.
Error code EE1 with alarm
sound or low water level alarm
There is not enough or no water
in the cooking container. The
operation light illuminates red.
Add more water. Ensure that there
is always enough water in the cook-
ing container during the cooking
process. Once the water has been
added, the appliance returns to
setting mode.
Low water level alarm turns
on after a few seconds of
operation
The pump generates “waves”
– sometimes these waves will
cause the water level at the
sensors to fluctuate up and
down. The waves sometimes
drop the water level right under
the sensor and will cause a low
water alarm.
Add more water.
Lights in house are slightly
flickering when system is on
This is normal as the circulator is
modulating power.