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SCSxx05/SCSxx20 User Guide
D: Compliance and Warranty Information
D-4
Warranty
Lantronix warrants each Lantronix product to be free from defects in material and
workmanship for a period of
ONE YEAR
after the date of shipment. During this
period, if a customer is unable to resolve a product problem with Lantronix
Technical Support, a Return Material Authorization (RMA) will be issued.
Following receipt of an RMA number, the customer shall return the product to
Lantronix, freight prepaid. Upon verification of warranty, Lantronix will -- at its
option -- repair or replace the product and return it to the customer freight
prepaid. If the product is not under warranty, the customer may have Lantronix
repair the unit on a fee basis or return it. No services are handled at the
customer's site under this warranty. This warranty is voided if the customer uses
the product in an unauthorized or improper way, or in an environment for which it
was not designed.
Lantronix warrants the media containing its software product to be free from
defects and warrants that the software will operate substantially according to
Lantronix specifications for a period of
60 DAYS
after the date of shipment. The
customer will ship defective media to Lantronix. Lantronix will ship the
replacement media to the customer.
* * * *
In no event will Lantronix be responsible to the user in contract, in tort (including
negligence), strict liability or otherwise for any special, indirect, incidental or
consequential damage or loss of equipment, plant or power system, cost of
capital, loss of profits or revenues, cost of replacement power, additional
expenses in the use of existing software, hardware, equipment or facilities, or
claims against the user by its employees or customers resulting from the use of
the information, recommendations, descriptions and safety notations supplied by
Lantronix. Lantronix liability is limited (at its election) to:
Refund of buyer's purchase price for such affected products (without
interest)
Repair or replacement of such products, provided that the buyer follows
the above procedures.
There are no understandings, agreements, representations or warranties,
express or implied, including warranties of merchantability or fitness for a
particular purpose, other than those specifically set out above or by any existing
contract between the parties. Any such contract states the entire obligation of
Lantronix. The contents of this document shall not become part of or modify any
prior or existing agreement, commitment, or relationship.
For details on the Lantronix warranty replacement policy, go to our web site at
http://www.lantronix.com/support/warranty/index.html
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