SCS1600/3200 User Guide
5: Troubleshooting
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Lantronix SCS model number
Lantronix SCS serial number
Software version (use the
Show Server
command to display)
Network configuration, including the information from a
Netstat
command
Description of the problem
Debug report (stack dump), if applicable
Status of the unit when the problem occurred (please try to include information
on user and network activity at the time of the problem)
LEDs
LEDs indicate serial port activity. On the SCS1600, two LEDs indicate receive and
transmit activity for each serial port. On the SCS3200, a single LED does the same for
each port. The five other LEDs on the right side of the unit are labeled:
Activity
OK
100
Link
Power
A red LED during boot mode typically signals an error, but red LED patterns during
normal operations do not signal an error. Refer to the following table for an understanding
of LED functions.
LED Functions
LED
Function
TX
Indicates that the serial port associated with this LED is currently transmitting
(SCS1600 only)
RX
Indicates that the serial port associated with this LED is currently receiving
(SCS1600 only)
Activity
Indicates network activity
OK
Indicates the general status of the SCS
100
Indicates that there is a valid 100BASE-T connection
Link
Indicates that the 10/100BASE-T port has established a good link
Power
Indicates that the SCS is currently receiving power
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