18
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Pilot won’t light
Note: Heater
operates at
reduced efficiency
below 40° F
Cylinder valve is closed
Open cylinder valve
Blockage in orifice or pilot
tube
Clean or replace orifice or pilot
tube
Air in gas line
Open gas line valve and purge
air by depressing control knob
for 1-2 minutes or until you
smell gas
Low gas pressure with
cylinder valve fully open
Turn cylinder valve OFF and
replace cylinder
Igniter fails
Use stick lighter to replace
pilot; replace 1 – AAA battery
required behind igniter button
Pilot won’t stay lit
Dirt/debris build up around
pilot
Clean dirt/debris from around
pilot with compressed air
Connection between gas
valve and pilot assembly is
loose
Tighten connection and perform
leak check
Thermocouple is not
working properly
Replace thermocouple
Burner won’t light
Propane cylinder is frosted
over
Wait until the propane cylinder
warms up and defrosts
Blockage in orifice
Clear blockage
Control knob is in OFF
position
Turn control knob to ON
Burner flame is
low
Gas pressure is low
Turn cylinder valve OFF and
replace cylinder
Outdoor temperature is less
than 40°F and tank is less
than ¼ full
Turn cylinder valve OFF and
replace cylinder
Spiders and insects have
nested in burner or orifices
Clean burner and orifices with
compressed air
Thick black
smoke
Blockage in burner
Remove blockage and clean
burner inside and outside
Gas odor with
extreme yellow
tipping of flame
Spiders and insects have
nested in burner or orifices
Clean burner and orifices with
compressed air
Heater glow is
uneven
Spiders and insects have
nested in burner or orifices
Clean burner and orifices with
compressed air
Heater makes
popping noises
Spiders and insects have
nested in burner or orifices
Clean burner and orifices with
compressed air
Carbon build-up
Dirt or film on reflector and
burner screen
Clean reflector and burner
screen once completely cooled
Summary of Contents for Fleur-de-lis
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