18
FREQUENTLY ASKED QUESTIONS
Question:
Why will the burner not light?
Answer:
The gas cylinder might be empty, check to see if the propane cylind
has gas in.
Check that the regulator is attached correctly.
There might be an obstruction of gas flow, make sure the gas tube is
clear.
The burner and valve might have become disengaged.
You might have incorrectly assembled the product, check that you
have assembled the product correctly.
Question:
Why has there been a sudden drop in gas flow or the flame is low?
Answer:
You might be out of gas, check the propane cylinder has gas in it.
Turn on the gas control knob, wait 30 seconds and light the oven. If
flames are still low, turn off the gas control knob and propane cylinder
valve. Disconnect the regulator, reconnect the regulator and carry out a
leak test. Turn on the propane cylinder valve, wait 30 seconds and then
light the oven.
Question:
Why are the flames blowing out?
Answer:
There might be high or gusting winds, turn the front of the oven away
from the wind.
The gas cylinder of propane could be low, refill the propane cylinder.
Refer to previous answer.
Question:
Why is there a flare-up of flames?
Answer:
There could be a buildup of grease, we would suggest that you clean
the
oven.
If you are adding meat to your pizza, it could have an excessive
amount of fat in the meat, trim off the fat before cooking.
The cooking temperature could be too high, lower the temperature of
the
oven.
There could be an excessive amount of flour on the cooking surface/
pizza stone, brush the excess flour from the cooking surface, or turn
over the pizza stone.
