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14
FREQUENTLY ASKED QUESTIONS
Question:
Why isn’t the paddle turning?
Answer:
Either the appliance is not switched on, or there is a build up of frozen
ingredients at the bottom of the bowl. Check the power is on, then use a
non-metallic spatula to free any mixture from the base of the bowl. To avoid
this happening again, always turn the paddle on first before lowering the
paddle into the bowl.
Question:
Why won’t the mixture freeze?
Answer:
Either the bowl is not frozen enough, or there is a high alcohol level in the
mixture. Always freeze the bowl for 8-12 hours before using. Ideally keep
in the freezer when not in use. Alcohol prevents freezing, so only use small
amounts in recipes.
CARE AND CLEANING
• Before the first use and after every use, clean each part thoroughly.
• Periodically check all parts before reassembly.
• Always switch off and unplug the Personal Ice Cream Maker from the wall socket
before cleaning.
• Let the cooling bowl come back up to room temperature before cleaning.
• Wash the inside and outside of the cooling bowl by hand with a soft cloth and warm
soapy water, then dry.
• Wash the bowl, container, paddle and spoon in warm, soapy water. Rinse well,
then dry.
• Wipe the motor with a damp clean cloth, then dry thoroughly.
• CAUTION: Never immerse the power unit or power cord in water or any
other liquids.
• Do not use abrasive cleaners, bleaching agents or metal scourers on any parts. This will
damage the appliance.
• Do not place any parts in the dishwasher.
• Make sure that the maker and attachments are completely clean and dry before you
store them.
• Store the motor with the power cable loosely coiled. Never wrap it tightly around the
appliance. Store the bowl in the freezer so it is ready when you need it next, and store
the other parts separately.