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Helpful Information
4.2.3. Data Transfers
Data transfers are the flow of data that accomplishes a task, usually related to moving data from storage to computer RAM
or between storage devices. During data transfers, it’s best to wait before launching other applications on the same FireWire
or USB 2.0 port. Anomalies may arise with computers that have USB 2.0 or FireWire controllers that do not conform to
OHCI (Open Host Controller Interface) standards. In any other configurations, we cannot ensure 100% correct operation.
Due to this, you may encounter hanging problems. If this happens, proceed as follows:
1) Make sure that the FireWire or USB 2.0 cable is connected tightly and securely on both ends of the cable, from the drive
to the computer. If you are using a FireWire or USB 2.0 cable other than the one supplied with your LaCie drive, check that
it is certified. The cables provided with your LaCie drive are USB 2.0 and IEEE 1394 certified.
WARNING:
Do not connect FireWire or USB 2.0 cables so that they form a ring of devices. There is no need
for terminators on FireWire or USB 2.0 devices, so the unused FireWire USB 2.0 connectors should be left
empty.
2) Check that the power supply and ground connection are seated properly.
3) Disconnect your computer’s FireWire or USB 2.0 cable. Wait 30 seconds. Reconnect.
teCH note:
Controller - This is a component or an electronic card (referred to in this case as a “controller
card”) that enables a computer to communicate with or manage certain peripherals. An external controller
is an expansion card which fills one of the free slots (i.e. PCI or PCMCIA) inside your PC and which enables a
peripheral (i.e. CD-R/RW drive, mini , scanner or printer) to be connected to the computer. If your computer
is not equipped with a FireWire or USB 2.0 controller card, you can purchase an external controller through
LaCie. Contact your LaCie reseller or LaCie Technical Support (6. Contacting Customer Support) for more
information.
