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Legal  Notices

© 2002 Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained

herein. The information in this document is provided “as is” without warranty of any kind and is subject

to change without notice. The warranties for HP products are set forth in the express limited warranty

statements accompanying such products. Nothing herein should be construed as constituting an

additional  warranty.

First Edition (November 2002)

Part Number 386195-008

hp

 hot-pluggable wide

ultra2/ultra3/ultra320

hard drive

Additional Information

For the latest information and instructions regarding  HP branded or

Compaq branded hard drives, such as Hard Drive Compatibility tables,

Important cards, and updated installation instructions, refer to the Technical

Information area at the following HP website:

www.hp.com/products/harddiskdrives

Availability of Japanese Documentation

To view or download Japanese versions of HP SCSI hard drive

documentation, go to the following HP website:

www.compaq.co.jp/products/manuals/

To order a hard copy of the HP SCSI hard drive documentation in Japanese,

please contact the HP Japan Customer Care Center and provide them with

an HDD kit number and a serial number.

HP  Japan  Customer  Care  Center:  0120-014121

This is a tollfree call number. The center is available

Monday through Friday 9:00 – 21:00

Saturday 9:00 – 17:00

(Except during national holidays).

Important Guidelines for Replacing

Hot-Pluggable Hard Drives

Follow these guidelines when replacing drives configured for fault

tolerance on a HP Smart Array Controller:

•

Never remove more than one drive at a time.

When a drive is replaced, the controller uses data from the other

drives in the array to reconstruct data on the replacement drive.

If more than one drive is removed, a complete data set is not available

to reconstruct data on the replacement drives and permanent data loss

can occur.

•

Never remove a drive while another drive is being rebuilt.

A drive’s Online LED Indicators will be flashing green while it is

being rebuilt. A replaced drive is rebuilt from data stored on the

other drives. See the following figure.

•

Never turn a disk enclosure off while the initiator or controller is

powered on or active.

Doing so can cause the initiator or controller to mark the drives as

“failed.” This can result in permanent data loss.

•

If a drive is replaced while the system is Off, it may be necessary to

rebuild the replaced drive.

Follow the instructions on the screen or the instructions outlined in the

system’s reference guide.

386195- 008

Online

OFF

Drive Access

Drive Failure

Drive 
Indicators

Do not remove the drive. Removing the drive during
this process will cause data loss.

The drive is being accessed and is not configured as part
of an array.

Do not remove the drive. Removing the drive during
this process will cause data loss.

The drive is rebuilding or undergoing capacity
expansion.

Do not remove the drive. Removing the drive during
this process will cause data loss.

The drive is part of an array being selected by the
Array Configuration Utility.

The options ROMpaq is upgrading the drive.

- Or -

If this drive is part of an array, then a powered-on
controller is not accessing the drive.

- Or -

The drive is configured as an online spare.

- Or -

OK to replace the drive online if a predictive failure alert
is received and the drive is attached to an array controller.

The drive is not configured as part of an array.

OK to replace the drive online.

The drive has failed, and has been placed off-line.

OK to replace the drive online if a predictive failure alert
is received, provided the array is configured for fault
tolerance and all other drives in the array are online.

The drive is online and configured as part of an array.

OK to replace the drive online if a predictive failure alert
is received, provided the array is configured for fault
tolerance and all other drives in the array are online.

The drive is online and configured as part of an array.

OK to replace the drive online if a predictive failure alert
is received, provided the array is configured for fault
tolerance and all other drives in the array are online.

The drive is online and configured as part of an array.

Do not remove the drive. Removing the drive during
this process will cause data loss.

HP smart array controller has detected a predictive
drive failure.

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