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Troubleshooting
Error messages under Mac OS
10.x.
Did you get an Error –50 message
while copying to a FAT 32 volume?
When copying files or folders from
Mac OS 10.x to a FAT 32 volume,
certain characters cannot be copied.
These characters include, but are not
limited to:
? < > / \ :
Check your files and folders to ensure
that these types of characters are not
being used.
Did you get an error message telling
you that the drive has been disconnect-
ed when coming out of sleep mode?
Simply ignore this message. The drive
will remount to the desktop. LaCie
drives conserve power by spinning
down when you set your computer to
sleep mode, and when the computer
is “woken” from sleep, it does not give
the drive enough time to spin-up from
its sleep mode.
Are you having problems getting your
FireWire device to be recognized?
If you are having problems with your
FireWire connection under Mac OS
10.2.x, upgrade to the latest version.
The drive is working slowly.
Are other FireWire/USB devices con-
nected to the same port?
Disconnect any other FireWire/USB
devices and see if performance im-
proves.
The USB 2.0 drive is not run-
ning noticeably faster than a
USB 1.1 drive.
Is the drive connected to a USB 1.1
port on your computer, or to a USB 1.1
hub?
If so, it is normal that the drive runs
at USB 1.1 speeds. A USB 2.0 device
can only run at USB 2.0 speeds when
connected to a USB 2.0 port or hub
and controlled by the appropriate USB
2.0 drivers.
