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Getting Help
• The actual error message or problem you are experiencing.
• The steps you took to reproduce the problem.
• The phone’s electronic serial number (ESN).
To find the ESN:
a.
Remove the battery.
b.
Locate the white label on the back of the phone. Your phone’s 11-
digit ESN begins with “D” and is located under the bar code on the
label.
•
The software version your phone is using. To locate this information, select
Menu
→
Phone Info.
Use
to scroll down to the software version number.
Phone accessories
To shop for phone accessories, visit
www.kyocera-wireless.com/store
, or call
(800) 349-4188 (U.S.A. only) or (858) 882-1410.
Become a product evaluator
To participate in the testing and evaluation of Kyocera Wireless Corp.
products, including cellular or PCS phones, visit
beta.kyocera-wireless.com
.