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kvm-tec    |    9

1. INTRODUCTION

1. INTRODUCTION

Congratulations on the purchase of your new masterEASY KVM Extender. You have 
bought a high quality extender. These instructions are part of this product. They 
contain important information regarding safety, use and disposal for every user of the 
masterEASY KVM Extender. Please familiarise yourself with the information within 
prior to using your product. Use the product only in the manner as described and for 
the areas of application as stated. When passing the product to a third party be sure to 
also supply all instructions and other relevant documentation. Following proper use and 
maintenance, your masterEASY KVM Extender will bring you joy for many years to come.

1.1 INTENDED USE

This product is intended to be used as a device to increase the distance that a keyboard, 
monitor and mouse can be placed from a computer. This product is intended for professional 
use. The product should not be used in potentially explosive environments.

The product may only be used according to the instructions as described in this manual. All 

use, other than that described in this manual, is seen as unintended use. Modifications in the 

course of technological progress are reserved. In these user instructions the masterEASY KVM 
Extender is referred to as ‘product’ or ‘extender‘. The ME/PC is referred to as the ‘local unit’ 
(CPU) and the ME/Monitor is referred to as the ‘remote unit‘ (CON).

1.2 SAFETY INSTRUCTIONS

WARNING! Read and understand all safety instructions.

• 

Follow all the instructions. This will avoid accidents, fire, explosions, electric shocks or 

other hazards that may result in damage to property and/or severe or fatal injuries. 
Please ensure that everyone who uses the product has read and followed these warnings 
and instructions.

• 

Keep all safety information and instructions for future reference and pass them on to 
subsequent users of the product. 

• 

The manufacturer is not liable for cases of material damage or personal injury caused 
by incorrect handling or non-compliance with the safety instructions. In such cases, the 
warranty will be voided.

• 

This product is not intended for use by persons (including children) with restricted 
physical, sensory or intellectual capability or lack of experience and/or knowledge, unless 
they are supervised by a person who is responsible for their safety or provides them with 
instructions on how to use the product.

• 

DANGER!

 Not for use in potentially explosive environments. 

• 

DANGER!

 Be vigilant at all times, and always take care around this product. Do not use 

electrical equipment if you are lacking in concentration or awareness, or are under the 

influence of drugs, alcohol or medication. Even a moment of inattentiveness can lead to 

serious accidents and injuries when using electrical equipment. Check the product and 
the cables for any damage before use. If there is any visible damage, a strong odour, or 
excessive overheating of components unplug all the connections immediately and stop 
using the product.

• 

DANGER! 

The MV-F KVM Extender is a Class 1 Laser Product 1 according to  

DIN 40008/EN and VDE 0837.

• 

If the product is not installed and used in accordance with this manual, it may cause 
disruptive interference with radio or television reception or affect other electronic 
products in residential areas.

• 

Use shielded cables only to connect the components in order to avoid such interference. 
Non-compliance invalidates the permission to operate this product.

• 

Only the mains adapter included with the product should be used as the power supply. 
Do not use other adapters.

• 

Prior to connecting to the mains, make sure your local mains voltage matches the rating 
indicated on the product.

• 

The product must be connected to a permanent and earthed AC wall socket.

Summary of Contents for EASYLINE masterEasy

Page 1: ...ne in the easy KVM World Check out our Installation Channel kvm tec MANUAL FULL HD KVM EXTENDER OVER IP Tune in the easy KVM World Tune in the easy KVM World EASYLINE masterEASY Single in Copper Fiber Dual in Copper Fiber www kvm tec com V102022 ...

Page 2: ...d alone stand alone uncompressed uncompressed uncompressed redundant redundant redundant stand alone uncompressed uncompressed redundant uncompressed redundant uncompressed Simultaneous downscaling Mouse glide switch Scalableline Scalableline Remote Remote 16 sources Zoom work Cut it out Picture in Picture Videowall function Scalableline Scalableline Frontbridging Backbridging Easy Cross Move Full...

Page 3: ...emote Settings 46 3 7 1 Editing a keyboard layout 47 3 7 2 keyboard shortcuts 47 3 7 3 USB share any key 48 3 7 4 Audio input gain 48 3 7 5 Using the power saving mode 49 3 7 6 Hide Status Screen 50 3 7 7 Change keyboard fallback modus 51 3 7 8 Lock menu 52 3 7 9 Mouse speed 53 3 7 10 Monitor sync strength 54 3 8 Update 55 3 8 1 Firmware update with Switching Manager WEB Demoversion 55 3 8 2 Firmw...

Page 4: ...ckbridging 71 4 2 16 System Status Backbridging 73 4 2 17 easy cross move Software FEature 74 4 3 PUSH GET List 75 4 4 IP Management 76 5 Troubleshooting First Aid 78 6 Maintance Care 80 6 1 Extender care 80 6 2 Disposal 80 7 Warranty 81 7 1 Standard warranty 81 7 2 Extended warranty 81 8 Cable requirements 82 TABLE OF CONTENT 8 1 Requirements for CAT5e 6 7 cables 82 8 2 Requirements fiber cables ...

Page 5: ...ns Keep all safety information and instructions for future reference and pass them on to subsequent users of the product The manufacturer is not liable for cases of material damage or personal injury caused by incorrect handling or non compliance with the safety instructions In such cases the warranty will be voided This product is not intended for use by persons including children with restricted...

Page 6: ... product near heaters Do not drop or hit the product Unplug all connections before cleaning the product Do not use wipes or chemicals as these could damage the surface Wipe the housing with a damp cloth Electrical electronic parts must not be cleaned Alterations to the product and technical modifications are not permitted 1 3 TECHNICAL SPECIFICATIONS Type KVM Extender local unit and remote unit Mo...

Page 7: ...connection 12V1A power supply LED STATUS red no active connection yellow no video signal green everything works 1 2 3 4 5 9 6 7 8 Remote Extender CON No Name Function 1 DVI out DVi to monitor 2 USB USB from keyboard and mause 3 audio in Audio in from microfon etc 4 audio out Audio to loudspeaker 5 kvm link connection for 12 V 1A network cable 6 kvm link connection for CAT5 6 7 cable redundant 7 dc...

Page 8: ...connection 12V1A power supply LED STATUS red no active connection yellow no video signal green everything works 1 3 6 7 4 9 2 5 8 Remote Extender CON No Name Function 1 DVI DVI to Monitor 2 2 DVI DVI to Monitor 1 3 USB USB from Keyboard and mouse 4 audio in Audio in from Microphone 5 audio out Audio to loudspeakerr 6 kvm link connection for 12 V networkcable 7 kvm link connection for CAT5 6 7 cabl...

Page 9: ...wer supply redundant 9 dc conenction power supply LED STATUS red no active connection yellow no video signal green everything works 1 2 3 6 7 8 4 5 9 Remote Extender CON No Name Function 1 DVI out DVI to Monitor 2 USB USB from keyboard and mouse 3 audio in Audio in from microphone 4 audio out Audio out to loudspeaker 5 kvm link connection fiber cable 6 kvm link connection fiber cable redundant 7 d...

Page 10: ...upply redundant 9 dc connection 12V1A power supply LED STATUS red no active connection yellow no video signal green everything works 1 2 3 4 5 6 7 8 9 Remote Extender CON No Name Function 1 DVI out DVI to Monitor 2 USB USB from keyboard and mouse 3 kvm link connection for fibercable redundant 4 kvm link connection for fibercable 5 dc connection power supply 12V1A redudant 6 dc connection power sup...

Page 11: ...ANEL BACKSIDE masterEASY Single masterEASY Dual No Name Function 1 LED Status display LED Status 2 Reset Button for Reset 4 1 2 1 9 ABOUT THE STATUS LED Meaning LED displays Color Light display Meaning fast flashing no active connection shining no video signal shining everything works ...

Page 12: ...m 5 9ft opt delivery content Remote CON 1 x ME2 remote CON 1 x wall power supply 12V 1A EU plug or int plug 4 x rubber feet Make sure that the packaging contains the following content masterEASY single fiber Delivery content Local CPU 1 x ME1 F local CPU 1 x wall power supply 12V 1A EU plug or Int plug 1 x DVI DVI cable 1 8m 5 9ft 1 x USB cable 1 8m 5 9ft 1 x VGA DVI cable 1 8m 5 9ft opt 2 x Audio...

Page 13: ...9 Rack Shelf an alu faceplate and a power supply For 4 Single or dual Extender in one Rack Under table mounting kit Part Nr 6231 UMK EASY The Under Desk Mounting kit is for underdesk mounting of the MX extender Din Rail mounting Part Nr 6235 DINMK EASY The DIN rail mounting is used for space saving installation in control cabinets or on DIN rails The attachment to the smartEASY Extenders is possib...

Page 14: ...12V 1A redundant Power plug 12V 1A redundant 2 5 QUICKINSTALLATION MASTEREASY DUAL IN COPPER Power plug 12V 1A Power plug 12V 1A USB to PC DVI in 1 from PC DVI to M onitor 1 USB from Keyboard and mouse Quick Installation masterEASY Dual local CPU remote CON 1 Connect the CON Remote and the CPU Local Unit to the included 12V 1A power supply 2 Now connect the USB cable to a USB port on your PC and c...

Page 15: ...o Speaker DVI out to Monitor Power plug 12V 1A redundant Power plug 12V 1A redundant 2 7 QUICKINSTALLATION MASTEREASY DUAL IN FIBER Power plug 12V 1A Power plug 12V 1A USB to PC DVI in 1 from PC DVI to Monitor 1 USB from Keyboard and mouse Quick Installation masterEASY Dual Fiber local CPU remote CON 1 Connect the CON Remote and the CPU Local Unit to the included 12V 1A power supply 2 Now connect ...

Page 16: ...your computer s desktop or any open applications 2 9 REPLACING THE SFP MODULE The masterEASy Fiber is delivered with a multimode SFP module To replace an SFP module with a different SFP module 1 Remove the black dust protector from the SFP module 2 Pull the metal latch of the SFP module forwards until it is at a right angle 3 Replace the SFP module with the other module Put the metal latch back in...

Page 17: ...32 kvm tec kvm tec 33 2 INSTALLATION OF THE EXTENDER 2 INSTALLATION OF THE EXTENDER 2 12 BEST PRACTICE FOR WINDOWS 10 Disable USB Energy Savings in Windows 10 ...

Page 18: ...key five times quickly The main menu and an overview of the submenus are displayed 3 Um in ein Untermenü zu gelangen drücken Sie die entsprechende Taste Main menu short cuts S Status Overview Menu Status current Status U Update Flash FW Firmware update F Features Overview Overview all Features D DDC Option DDC Option Fixe Setting 1920 x 1080 L Local Settings Setting Local Overview R Remote Setting...

Page 19: ...creenshot can be found in menu item 3 10 3 3 FEATURES By pressing the F button the Fatures menu is displayed Features Menu The individual menu items are described in more detail in chapter 4 page 52 3 4 DIAGNOSIS MENU In the Diagnosis menu the runtimes of the individual connected channels are displayed Both Remote Unit and Partner Local Unit are listed Additionally you get the CPU temperature info...

Page 20: ...he test the status displays the sum of all errors that occurred 3 5 DDC MENU The DDC Information menu allows the user to specify which DDC information is used by the PC Definition of the DDC information used by the PC 1 make sure that the main menu is open Press the O button and the DDC option menu will be displayed Press 0 to display the DDC information of the monitor connected to the remote CON ...

Page 21: ...to change a number of other settings Select one of the three options VGA Audio and RS232 to enter the submenu The other four can be activated or deactivated by pressing the corresponding button Display the Extender Settings menu 1 Make sure that the main menu is open 2 Press the L button The Local Settings menu is displayed 3 Press the R button The Remote Settings menu is displayed ...

Page 22: ...ed Enabled L Compatibility with Linux Disabled Enabled B Bandwidth Reduction V VGA Parameters G VGA 1 Parameters 3 6 2 USB COMPATIBILITY MODE Some PC s require a USB FullSpeed USB 1 1 connection at startup However since our extenders are normally detected as USB 2 0 HUB s some PC s may abort the boot process This can be avoided with the USB Compatibility Mode 3 6 3 USB REMOTE WAKE UP The PC can be...

Page 23: ...der Linux before 2010 versions may not recognize the keyboard In this case please activate the Linux compatibility mode 3 6 5 BANDWIDTH REDUCTION Here the bandwidth can be reduced The basic setting is 0 You can change the bandwidth with or u d 3 6 6 VGA PARAMETERS VGA Parameters VGA 1 Parameters ...

Page 24: ...ss S in the Extender Settings menu The Remote Settings menu appears 2 Press the K key The Keyboard Layout will be changed 3 7 2 KEYBOARD SHORTCUTS Hotkeys allow you to select your preferred keyboard mappings for your common commands Setting keyboard mappings 1 press the R key in the Extender Settings menu The Remote Settings menu appears 2 Press the S key The Keyboard Shortcuts menu opens 3 Use th...

Page 25: ...on 3 7 5 USING THE POWER SAVING MODE In power save mode the Extender can switch off the video output The power off delay can be set or deactivated as desired in the Power Save Setting menu Power Save Modus 1 press the R key in the main menu The Remote Settings menu is displayed 2 Press the P button to enable or disable the Power Saving Mode 3 When in Power Saving Mode press any key to return to th...

Page 26: ...played In the disconnected state the PC screen therefore remains dark 3 7 7 CHANGE KEYBOARD FALLBACK MODUS To use the OSD menu the keyboard on the remote device must be identified For most keyboards use the 0 setting When using USB some mice act like a keyboard In this case select fallback mode 1 or 2 To change the Keyboaed fallback mode press the button F ...

Page 27: ...you can choose between Password OSD can only be activated by password timer disabled 1min 5min 10min 15min 30min 60min 3 7 9 MOUSE SPEED Can be used in USB Emultation mode With this function the horizontal and vertical speed can be adjusted It can be chosen between 0 50 Standard 30 The mouse speed can be adjusted by pressing the M button ...

Page 28: ...ITH SWITCHING MANAGER WEB DEMOVERSION The update management can be done comfortably via a Switching Manager WEB demo version The Switching Manager WEB software can be found on the website in the support area https www kvm tec com en support firmware download In the Switching Manager WEB under the item Update FlexLine all EasyLine extenders are displayed To update the extenders the firmware must fi...

Page 29: ...e ID and the serial number of the KVM Extender 4 Enter the unlock code from the supplier 5 The extender will automatically reboot 6 To confirm that the option has been unlocked return to the Unlock Features menu and verify that the corresponding option is now displayed under Unlocked Features 3 9 1 ENABLE OR DISABLE USB MEMORY UPGRADE The USB memory option allows the user to enable or disable the ...

Page 30: ...mware version here 4 1 DISPLAY SWITCHING LIST 4 1 1 SWITCHING STATUS The Status Menu displays the current status of the extender connection The menu shows the information about the connection the resolution of the video channel and the USB status The link status shows if a connection is possible Connected shows if the kvm data can currently be transferred Video and USB show whether data is current...

Page 31: ...Features Menu P Point to Point Mode Enabled Disabled Point to Point excludes itself with Matrix mode M Matrix Switching Mode Disabled Enabled S USB Save Feature mass storage usable Disabled Enabled D Freeze last Image Disabled Disabled Enabled E USB Emulation Mode Disabled Disabled Enabled O Power Redundance Alert L Link Redundance Alert X Easy Manager B Easy Back Bridge U Unlock Features ...

Page 32: ...mage function 1 from the main menu press the F key The Features Settings menu is displayed 2 Press D to enable or disable the function 3 Press ESC to return to the main menu 4 NETWORK SETTINGS 4 2 4 USB EMULATION MODE When this mode is set the local extender emulates a keyboard and mouse that are always con nected to the PC The result is switching from one PC to another PC without any switching de...

Page 33: ...send their inform requests For efficiency The larger the network the higher the rate must be For stability The larger the network the lower the rate must be As soon as every device in the network is detected it is advisable to reduce the sampling rate F5 in the switch list with Easyline Manager sends a broadcast to request ALL devices at once 4 NETWORK SETTINGS 4 2 10 ALL IN ONE EASY MANAGER EASYLIN...

Page 34: ...r the edge of the screen it is possible to switch between the Local Units in Emulation Mode With only one screen the key combination 5x Left Control must be moved 4 NETWORK SETTINGS Frontbridging setting in the features menu Features Menu Make sure that you are in the main menu Press the F key to enter the Features menu In frontbridging one or two monitors can simultaneously display the contents o...

Page 35: ...tus The link status indicates whether a connection is possible Connected shows if the kvm datas can be transferred currently Video and USB shows if data is currently being transferred dual 4 NETWORK SETTINGS 4 2 14 CHANGE THE FRONTBRIDGING LAYOUT Features Menu Make sure that you are in the main menu Pressing the R key will take you to the Remote Settings and then you can use the B Frontbridge Layo...

Page 36: ... Remote Single Extenders via Point To Point using this function Since there is only one USB socket on the Local device only one remote can access the PC at a time In backbridging it is possible to share from one dual local extender to two single remote extender For all applications that require monitoring at different locations BACKBRIDGING ...

Page 37: ...INGS 4 2 16 SYSTEM STATUS BACKBRIDGING The Status Menu displays the current status of the Extender connection The menu displays the information about the connection the video channel resolution and the USB status The link status indicates whether a connection is possible Connected shows if the kvm files can be transferred currently Video and USB shows if data is currently being transferred single ...

Page 38: ...nd one keyboard 2 local Units 1 dual remote Unit Easy Cross Move with 1 keyboard 1 mouse both PCs can be operated with one mouse and one keyboard 2 local Units 1 dual remote Unit Easy Cross Move with 1 keyboard 1 mouse EASY CROSS MOVE 4 NETWORK SETTINGS 4 3 PUSH GET LIST Display of all extenders that can be shared The current image of the workstation can be shared with other remote units via this ...

Page 39: ... E key Static IP In Static IP mode the IP addresses can be assigned via the OSD It is necessary to be connec ted to a local partner to be able to transmit IP addresses The values displayed in blue show the currently assigned IP addresses With the arrow keys up down you can overwrite the respective IP address By entering a valid 12 digit number the addresses can be overwritten E g for the IP addres...

Page 40: ...l Unit Check if the DDC is set correctly in menu under point O Check if both Units have the correct firmware No Video Contact kvm tec support Check if all cables are plug ged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit Check if local and re mote Unit have the correct firmware Check if the DDC is set correctly in the menu under point o...

Page 41: ...health that could otherwise be caused by improper treatment of waste equipment The recycling of materials contributes to the conservation of natural resources Therefore do not dispose of your old electrical and electronic equipment with the unsorted municipal waste The packaging is made of environmentally friendly materials which may be disposed through your local recycling facilities By disposing...

Page 42: ...he length The shield should be contiguous and connected to both ends A shielded patch cable is allowed for connection to the device Schema EIA TIA 568 B 8 2 REQUIREMENTS FIBER CABLES 8 2 1 MULTI MODE STANDARD A Multi Mode fiber cable should meet the following requirements Maximum length should be 500 m The ME1 F includes a fiber Multimode SFP Module which allows a transmission distance of up to 50...

Page 43: ...hen configuring the firewall For the connection via WAN a secured VPN connection is necessary The KVM TEC Matrix System supports DHCP management of IP addresses Static IP addresses internal default address range and assignment of IP addresses via a DHCP server are possible To meet all these requirements we ask you to use a Layer3 switch 10 ADDRESS PHONE EMAILS If you have any questions about our p...

Page 44: ...86 kvm tec 11 NOTES ...

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