Kuppersberg GL4505, Technical Passport, Page: 15 / 44

15
english Technical passporT
dishwasher
TROUBLESHOOTING
Your dishwasher may not work properly.
Before contacting the Service Centre check if the problem can be solved by going through the following list.
PROBLEMS POSSIBLE CAUSES SOLUTIONS
The dishwasher
won't start or does
not respond to com-
mands.
The appliance has not been plugged in
prop erly.
Insert the plug into the socket.
Power outage.
The dishwasher starts automatically when the power returns.
The dishwasher door is not closed. Vigorously push the door until you hear the “click".
It does not respond to commands.
Switch off the appliance by pressing the ON/OFF button, switch it back
on after approximately one minute and reset the program.
The door doesn't
lock.
Racks are not fi t to the end.
Verify that racks are fi t to the end.
The door is not lock. Vigorously push the door until you hear the “clack" sound.
The dishwasher
won't drain.
The wash cycle has not fi nished yet.
Wait until the wash cycle fi nishes.
The drain hose is bent. Check that the drain hose is not bent (see Installation Guide).
The sink drain pipe is blocked.
Clean the sink drain pipe.
The fi lter is clogged up with food residues Clean the fi lter (see CLEANING THE FILTER ASSEMBLY).
The dishwasher
makes excessive
noise.
The dishes are rattling against each. Arrange the crockery correctly
(see LOADING THE RACKS).
An excessive amount of foam has been pro-
duced.
The detergent has not been measured out correctly or it is not suitable
for use in dishwashers (see FILLING THE DETERGENT DISPENSER).
Reset dishwasher by pressing the DRAIN button (see OPTIONS AND
FUNCTIONS) and run new program without detergent.
The dishes have not
been dried.
The selected program hasn't any drying
phase.
Verify on the programs table if the selected program has the drying
phase.
The rinse aid has run out or the resolution
is not adequate.
Add the rinse aid or adjust the dosage levels higher (see FILLING THE
RINSE AID DISPENSER).
The dishes are made of non-stick or plastic. It is normal the presence of drops of water (see TIPS).
The dishes are not
clean.
The crockery has not been arranged properly. Arrange the crockery correctly
(see LOADING THE RACKS).
The spray arms cannot rotate freely, being
hindered by the dishes.
Arrange the crockery correctly (see LOADING THE RACKS).
The wash cycle is too gentle and/or
detergent effi ciency is low.
Select an appropriate wash cycle (see PROGRAMS TABLE).
An excessive amount of foam has been pro-
duced.(see AFTER-SALES SERVICE)
The detergent has not been measured out correctly or it is not suitable
for use in dishwashers (see FILLING THE DETERGENT DISPENSER).
Reset dishwasher by pressing the DRAIN button (see OPTIONS AND
FUNCTIONS) and run new program without detergent.
The cap on the rinse aid compartment has
not been shut correctly.
Make sure the cap of the rinse aid dispenser is closed.
The fi lter is soiled or clogged. Clean the fi lter assembly (see CARE AND MAINTENANCE).
There is no salt. Fill the salt reservoir (see FILLING THE SALT RESERVOIR).
The dishwasher does
not fi ll the water.
No water in the water supply or the tap is
closed.
Make sure there is water in the water supply or the tap running.
The inlet hose is bent.
Make sure the drain hose is not bent (see INSTALLATION) reprogram
the dish washer and reboot.
The sieve in the water inlet hose is clogged;
it is necessary to clean it
After having carried out the verifi cation and cleaning, turn off and turn
on the dishwasher and restart a new program.
The dishes and
glasses show calcina
tion or a whitish
fi lm.
The salt level is too low. Fill the salt reservoir (see FILLING THE SALT RESERVOIR).
The adjustment of the water hardness is not
adequate.
Increase the values (see Water Hardness Table).
The cap of the salt reservoir is not properly
closed.
Check to have properly closed the salt reservoir cap.
The rinse aid is used up or the dosage is
insuf fi cient.
Add the rinse aid or adjust the dosage levels higher.
The dishes and
glasses are blue
streaked or have a
bluish tinge.
The rinse aid dosage is excessive.
Adjust the dosage rates below.