Kress Robotik MISSION KR233E, Owner'S Manual

Page: 15 / 144

15
EN
Troubleshooting
If your Mission
TM
RTK
n
does not work correctly, follow the trouble shooting guide below. If the fault persists,
contact your dealer.
Symptom Cause Solution
The LED light on the charging
base does not turn on.
There is no power.
Check the charging base is connected
properly to the charger and the charger
is connected to a suitable power supply.
Mission
TM
RTK
n
cannot
correctly dock with the
charging base.
The magnetic strip is placed in
the wrong direction.
Check if the magnetic strip is placed
in the wrong direction. When correctly
placed, the green stripe of the magnetic
strip is facing away from the charging
base.
Machine runs out of power but
does not return to charging
base.
No virtual charging base is
mapped. Rebuild the map and add the virtual
charging base.
The length of the magnetic strip
is less than 2.5 m.
The length of the magnetic strip should
be guaranteed to be greater than 2.5
m.
When Mission
TM
RTK
n
is going
downhill, it overruns the
boundary line.
The angle of the border line is
very sharp. Try to avoid layout scenarios with sharp
angles.
After Mission
TM
RTK
n
is turned
on, the start button is pressed,
but Mission
TM
RTK
n
does not
work.
Mission
TM
RTK
n
is outside the
working area.
Move Mission
TM
RTK
n
inside the working
area.
Poor positioning signal
Find an open place, wait for the
positioning signal light to turn green,
and then press start button.
Mission
TM
RTK
n
does not give
an alarm when it is outside the
Geo fence.
The software of Mission
TM
RTK
n
itself is not the latest.
Update the software of the Mission
TM
RTK
n
.
Mission
TM
RTK
n
is powered off. Turn Mission
TM
RTK
n
on.
Mission
TM
RTK
n
is parked in
the middle of the obstacle.
The obstacles around Mission
TM
RTK
n
are relatively small, and
Mission
TM
RTK
n
fails to get out
of trouble.
Set the area where Mission
TM
RTK
n
is
easily trapped as No-Go.
The sensor of Mission
TM
RTK
n
is
abnormal
Detect Mission
TM
RTK
n
's diagnostic
page on the APP and check the sensor
status.
Unable to read log
The format of U-disk is not
FAT32 .
Convert the format of U-disk to FAT32 .
Mission
TM
RTK
n
is parked
around the wall and cannot be
started, and the positioning
light is always on red.
Mission
TM
RTK
n
works in the
shaded area for too long,
triggering the safety protection.
Try to avoid letting Mission
TM
RTK
n
mow
in areas with too much shade.
There are too many walls or
trees in the area, blocking the
positioning signal.
Environmental protection
Waste electrical products should not be disposed of with household waste. Please recycle where facilities
exist. Check with your Local Authority or retailer for recycling advice.