Kratki NADIA 14/P/BS/G, General Manual And Warranty Card

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Anomalies in the operation of the fireplace insert
During operation of the fireplace, some anomalies can happen, suggesting irregularities in the op-
eration. This may be caused by improper installation of the fireplace without sticking to the existing
legislation or the provisions of this manual or due to external causes, e.g. the environment. Below you
can find the most common causes of the insert malfunctions along with their solutions.
a) Smoke return with the fireplace door open:
- too sudden opening of the door (open the door slowly);
- if an air vent has been installed as a draught regulator - open the air vent every time you open the
insert door;
- insufficient air supply to the room where the fireplace is installed (provide adequate ventilation
in the room or bring air into the combustion chamber in accordance with the guidelines in the
manual);
- atmospheric conditions;
- insufficient chimney draught (inspect the chimney flue).
b) Insufficient heating or extinguished stove:
- a small amount of fuel in the stove (fill the stove according to the instructions);
- too high moisture content used for burning (use wood with a moisture content of 20%);
- too little chimney draught (inspect the chimney flue).
c) Insufficient heating, despite a good combustion in the combustion chamber:
- low-calorie „soft” wood (use wood according to the recommendations in the manual);
- too high moisture content used for burning (use wood with a moisture content of 20%);
- too chipped wood.
d) Excessive dirt on the glass of the insert:
- low intensity of burning (do not use frequent firing at a very low flame, use only dry wood as fuel);
- the use of resinous softwood as a fuel (use only dry hardwood as a fuel, as provided in the operating
instructions of the insert .
e) The proper functioning of the insert can be disrupted by weather conditions (humidity, fog, wind,
atmospheric pressure) and sometimes adjacent tall buildings. In the case of repeated problems,
please contact an expert chimney company to confirm the cause of this situation and to find the best
solution to the problem.
NOTE! In the case of slow burning, excess of organic products of combustion is generated (soot
and water vapour), forming creosote that can ignite in the smoke duct. In such a case, rapid
combustion takes place (large flame and high temperature) - referred to as the chimney fire.
In the case of such a phenomenon:
- close the air intake from the outside;
- check the correctness of closing the front insert door;
- notify the nearest fire brigade unit.
7. Warranty conditions
The use of the fireplace insert, the connection method to the chimney and operating conditions
must comply with the following instructions. It is forbidden to rework or make any changes to the
structure of the fireplace insert.
The manufacturer offers a 5-year warranty for smooth operation from the date of purchase of the
insert. The buyer of the fireplace insert is required to read the operating instructions for the fireplace
insert with these conditions of the guarantee, which should be confirmed with an entry in the
warranty card at the time of purchase.
In the case of complaints from the fireplace insert user, the user is obliged to submit a complaint
protocol, the completed warranty card and the proof of purchase. The submission of such documents
is necessary for the claim to be considered. Consideration of the complaint shall be made within 14
days from the date of the
submission. Any alterations, modifications to the design of the insert cause immediate loss of the
warranty.