
14 Troubleshooting
14.2 Troubleshooting
Fault identification
Cause
Remedy
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3
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Pump subject to mechanical stress
1.
Support the weight of the pipe system.
2.
Connect the pump station correctly to the pipe system
Ä
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3
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–
–
–
Vibrations/pulsations in the system
Bear the pump station elastically.
-or-
Make the connections with hoses.
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3
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–
–
–
Flow speed in the pressure line or suction line too high
Set the flow speed in the pressure line so that it does not exceed 3 m/s.
-or-
Set the flow speed in the suction line so that it does not exceed 1 m/s.
-or-
Contact the manufacturer.
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–
3
4
–
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7
Ball bearing damaged
Replace the ball bearing, see corresponding operating instructions of the pump.
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2
3
4
–
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7
Superficial damage to pump parts coming into contact with the liquid
Contact the manufacturer.
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–
–
–
–
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7
Shaft seal damaged through dry running
Replace the shaft seal, see corresponding operating instructions of the pump.
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–
–
–
–
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7
Inlet pressure too high
1.
Reduce the inlet pressure at the system side.
2.
Replace the shaft seal, see corresponding operating instructions of the pump.
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–
–
–
–
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7
Inlet pressure too low
Install a non-return valve at the pressure side.
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–
–
–
–
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7
Shaft seal is overloaded through thermal/chemical influences
1.
Check the maximum operating temperature.
2.
Check the suitability and resistance of the elastomers with regard to the pumped liquid.
-or-
Contact the manufacturer.
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–
–
–
–
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7
Overload of the shaft seal by pressure build-up during the heating process
Open the pressure-side/suction-side shut-off device in order to avoid a pressure build-up
through heat expansion of the pumped liquid.
1
2
3
4
5
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–
Cold start when delivering high-viscosity liquids
Install the heating system.
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–
–
–
–
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7
Differential pressure is too high and has overloaded the idle screws
Contact the manufacturer.
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–
–
–
–
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7
Viscosity is too low and has overloaded the idle screws
Contact the manufacturer.
1
2
3
4
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–
7
Pump damaged through dry running
Contact the manufacturer.
1
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–
–
–
–
–
Pump does not vent
Vent the pressure line at the highest point.
1
2
3
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–
–
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Reversing valve lever in the incorrect position
Switch the lever of the reversing valve to the correct position
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2
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5
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Pressure maintaining valve set incorrectly
Set the pressure maintaining valve
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Tab. 15: Fault table
Operating instructions
OID 06en-GB Edition 2019-11
45