Kozy-World GLD2460R, User Instruction, Page: 32 / 35

32
Problem Possible Cause Corrective Action
Slight smoke or odor
during initial operation
1. Residues from
manufacturing process.
2. Not enough
combustion/ventilation air.
1. Problem will stop after a few
hours of operation.
2. Refer to air for combustion and
ventilation requirements.
Heater produces a
clicking/ticking noise
just after burner is lit or
shut off.
1. Metal is expanding while
heating or contracting
while cooling.
1. This is common with most
heaters. If noise is excessive,
contact qualified service
technician.
White powder residue
forming within burner
box or on adjacent
walls or furniture
1. When heated, the
vapors from furniture
polish, wax, carpet
cleaners, etc., turn into
white powder residue.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar products.
Heater produces
unwanted odors.
1. Heater is burning vapors
from paint, hair spray,
glues, etc. See
IMPORTANT statement,
page 30.
2. Gas leak. See Warning
Statement at the top of
page 30.
3. Low fuel supply.
1. Ventilate room. Stop using odor
causing products while heater
is runing.
2. Locate and correct all leaks
(see “Checking Gas
Connections,” page 19).
3. Refill supply tank (Propane /LP
models).
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance, page 28).
Gas odor exists even
when control knob is in
OFF position.
1. Gas leak. See Warning
Statement at top of
page 30.
2. Control valve is
defective.
1. Locate and correct all leaks
(see “Checking Gas
Connections”, page 19).
2. Contact customer service.
Moisture/condensation
noticed on windows.
1. Not enough combustion/
ventilation air.
1. Refer to “Air for Combustion
and Ventilation” requirements,
page 8.